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What 340 owners told NHTSA about the 2020 Honda Accord Plug In Hybrid

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (340)Crash / fire / injury (17)Driver assistance (93)Engine (66)Fuel system (57)Brakes (55)Electrical system (48)Airbags (34)Steering (20)Lane Departure (15)Transmission & drivetrain (14)Speed control (12)

4 of 340 complaints match · Driver assistance · crash/fire/injury only · clear filters

Mar 27, 2026Driver assistance1 injury

I was driving down the road, on Pinewood rd Sumter sc 29154, the front camera sensed something in the road but nothing was in the road I didn’t brake because I didn’t see anything in the road the orange brake light flashed on dash, so the car did a hard brake of its own, it jerked me the driver I had a sore neck and upper back area for a day due to the hard brake that jerked me. I continue to have phantom braking but I brake when this occurs to avoid hard jerks. I have not yet taken to the dealership.

NHTSA ODI 11727531

Jul 7, 2025Electrical systemLane DepartureDriver assistanceCrash

During a forward-side lane departure collision in my 2020 Honda Accord, the Body Control Module (BCM), forward collision radar system, braking assist, and Vehicle Stability Assist (VSI) all failed to activate. As a result, the vehicle did not brake, warn, or stabilize before impact. The airbags also failed to deploy during the crash. My safety and the safety of others were put at serious risk, as the vehicle did not respond as designed despite being equipped with these systems. The car is now undrivable but available for inspection. This issue has not yet been confirmed by a dealer due to the car's condition, but similar failures have been reported in other 2020 Honda Accords already under recall. The insurance company did not request vehicle data and did not inspect the systems. There were no warning lamps, alerts, or messages prior to the failure; the malfunction occurred without notice. I am requesting that this vehicle be added to the existing recall list related to BCM and safety system failures.

NHTSA ODI 11671769

Jun 26, 2024Driver assistance1 injury

I was driving on a road that the car has been on hundreds of times. Flat, straight, dry road with no other cars around. The car all of a sudden braked very hard and the "BRAKE" light started flashing and beeping for about 3-4 seconds and then went off and then the brake fully released. It was like hitting an invisible wall and fighting to maintain control of the car at the same time. It came out of nowhere and was so shocking. There was nothing around me and no reason for the AEB system to be used. I can't tell you if my foot was pressing on the gas or had lifted to maintain speed. I do know that my foot was on or lifted above the gas pedal and nowhere near the brake. I am shocked it didn't cause an accident but I am guessing that is because I held tight to the steering wheel and possibly because there were no other cars around. I have severe whiplash, a major headache, backache and am very scared driving the car should it happen again. I have not gone to receive medical treatment yet but it is highly likely that I will need it. I will be contacting the dealership as well to discuss.

NHTSA ODI 11596845

Mar 11, 2024Body & structureLane DepartureDriver assistanceCrash

Check engine, right mirror, door, alignment. My safety is not good, the car jerks and merging into another lane. Yes it has been inspected by insurance representative. It appeared when I was hit on 02/13/2024

NHTSA ODI 11576577

Working with the data? Download all 340 complaints as CSV · fetched from NHTSA July 28, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2020 Honda Accord Plug In Hybrid verdict →