What 340 owners told NHTSA about the 2020 Honda Accord Plug In Hybrid

I was driving down the road, on Pinewood rd Sumter sc 29154, the front camera sensed something in the road but nothing was in the road I didn’t brake because I didn’t see anything in the road the orange brake light flashed on dash, so the car did a hard brake of its own, it jerked me the driver I had a sore neck and upper back area for a day due to the hard brake that jerked me. I continue to have phantom braking but I brake when this occurs to avoid hard jerks. I have not yet taken to the dealership.

NHTSA ODI 11727531

During a forward-side lane departure collision in my 2020 Honda Accord, the Body Control Module (BCM), forward collision radar system, braking assist, and Vehicle Stability Assist (VSI) all failed to activate. As a result, the vehicle did not brake, warn, or stabilize before impact. The airbags also failed to deploy during the crash. My safety and the safety of others were put at serious risk, as the vehicle did not respond as designed despite being equipped with these systems. The car is now undrivable but available for inspection. This issue has not yet been confirmed by a dealer due to the car's condition, but similar failures have been reported in other 2020 Honda Accords already under recall. The insurance company did not request vehicle data and did not inspect the systems. There were no warning lamps, alerts, or messages prior to the failure; the malfunction occurred without notice. I am requesting that this vehicle be added to the existing recall list related to BCM and safety system failures.

NHTSA ODI 11671769

I was driving on a road that the car has been on hundreds of times. Flat, straight, dry road with no other cars around. The car all of a sudden braked very hard and the "BRAKE" light started flashing and beeping for about 3-4 seconds and then went off and then the brake fully released. It was like hitting an invisible wall and fighting to maintain control of the car at the same time. It came out of nowhere and was so shocking. There was nothing around me and no reason for the AEB system to be used. I can't tell you if my foot was pressing on the gas or had lifted to maintain speed. I do know that my foot was on or lifted above the gas pedal and nowhere near the brake. I am shocked it didn't cause an accident but I am guessing that is because I held tight to the steering wheel and possibly because there were no other cars around. I have severe whiplash, a major headache, backache and am very scared driving the car should it happen again. I have not gone to receive medical treatment yet but it is highly likely that I will need it. I will be contacting the dealership as well to discuss.

NHTSA ODI 11596845

The contact owns a 2020 Honda Accord. The contact stated while driving at 25 MPH, the front driver's side air bag, the front passenger's side air bag, and the knee air bags were deployed unintendedly. Additionally, there was a significant amount of chemical smoke inside the vehicle. There was no warning light illuminated. The contact stated that she depressed the brake pedal to stop and exit the vehicle, but the vehicle failed to respond. The contact stated that the vehicle rolled for 30-40 seconds and stopped after hitting a bicycle pole. The contact stated that the front passenger's side seat was occupied by an adult and the rear seats were occupied by an adult and a baby in the car seat when the failure occurred. The passengers sustained body aches and ringing ears but did not seek medical assistance. The contact stated that she parked the vehicle, and then all the passengers and she exited the vehicle for a moment. No police report was filed. The contact then drove to the residence. The vehicle was towed to the dealer to be diagnosed and repaired under warranty; however, the dealer informed the contact that they would not service the vehicle under warranty because they believed the air bags deployed due to an impact. The dealer then towed the vehicle to an autobody repair shop. The vehicle was not diagnosed or repaired. The contact later received notification of NHTSA Campaign Number: 24V064000(Air Bags), which she related to the failure. The manufacturer was notified of the failure and a case was opened, but no assistance was provided. The failure mileage was unknown.

NHTSA ODI 11583035

Check engine, right mirror, door, alignment. My safety is not good, the car jerks and merging into another lane. Yes it has been inspected by insurance representative. It appeared when I was hit on 02/13/2024

NHTSA ODI 11576577

The contact's father owns a 2020 Honda Accord. The contact stated that following a short drive, the vehicle was parked on the street. The contact said that neighbors tried to alert him that the vehicle was on fire. The contact is hearing impaired and did not hear his neighbors knocking on his door. The fire department was called by a third party and extinguished the flames. The contact stated that the fire department left a note on her father's front door explaining that the fire had started under the driver's side front tire wheel well, then proceeded down the driver's side and was extinguished using water by the driver's side rear wheel well. The right passenger side of the vehicle was not damaged by the fire. There were no injuries. The fire department wrote a report and determined that the fire was an electrical system failure. The vehicle was not taken to a dealer or independent mechanic. The manufacturer was not informed. The vehicle was not repaired. The failure mileage was approximately 7,000.

NHTSA ODI 11555392

There several blind spots in this car, had a car accident due to blind spot.

NHTSA ODI 11550898

Purchased new 2020 Honda Accord on September 28, 2020. On October 13, 2020 I was pulling into a parking space at a retail store. Going 2 or 3 miles per hour with foot on brake turning into space on my right with steering wheel turned to the right. Suddenly engine roared and car would not stop even with my foot firmly on the brake until it hit a pole. I have since learned it is called unintended acceleration. After crash I drove car to another parking spot. Car was in park and I was on the phone and all of a sudden engine roared - same sound when crash occurred. Honda sent their investigator out and told me all car functions were ok. Car was repaired for $7000.00 On June 1, 2022 the same exact thing occurred as I was pulling into a parking spot on my right with steering wheel turned to the right. As the first incident engine suddenly roared and with my foot firmly on the brake car would not stop until it crashed into the store concrete wall. This car has something wrong with it. There are other stories out there with same story as people are parking the car. The car was towed to a collision shop and I am going to the Honda Dealer I purchased it from to insist this car is a danger to me and others and I cannot drive this any longer. I first wanted to report this before I did anything else.

NHTSA ODI 11467119

My husband had an collision on the November 11 2020 at 9 pm with deer hit. All the airbag deploy accept the Driver airbag didn't deploy even the car was total loss. My husband hit the chin on the steering and he is complaining that his jaw is hurting.

NHTSA ODI 11441332

The contact owned a 2020 Honda Accord. The contact stated that while driving at 40 MPH, the airbags deployed without incident and without warning. Due to the shock of the failure, the contact also stated that she then rear-ended an unknown obstacle on the road. Due to the failure, the contact stated that she was disoriented as a fellow motorist called authorities to the scene. The contact was arrested at the scene of the failure for reckless driving. After the contact’s release from jail, she sought medical treatment for a shattered sternum, a broken right thumb, and a hematoma on her left leg. The vehicle was towed from the scene as it was deemed a total loss. The dealer nor the manufacturer had yet to be notified of the failure. The failure mileage was approximately 3,000.

NHTSA ODI 11434263

8/31/2020 MY 2020 HONDA ACCORD POWER STEERING IS TAKING CONTROL OF POWER STEERING. I HAD A CRASH AT 400HAMPTON ROAD -DALLAS TEXAS. MY ( POWER STEERING) PULLED TO THE LEFT SIDE OF THE CURB, I HAD TO YANK THE CAR BACK TO THE LEFT BUT THE CAR ALREADY COLLIDED WITH THE LEFT CURB, RESULTING IN PROPERTY DAMAGE TO THE SIDE OF CAR AND MY RIGHT HAND.

NHTSA ODI 11405999

I [XXX] AM WRITING THIS LETTER ABOUT MY 2020 HONDA ACCORD. VIN NUMBER [XXX]. I LEASED THIS CAR IN JANUARY OF 2019 FROM TAMPA HONDA. MY BROTHER'S NAME IS ON THE LEASE AND HIS NAME IS [XXX] . HE HAS BEEN LEASING CARS FOR ME OVER 5 YEARS, FROM HONDA. ON FEBRUARY 10, 2020, I WAS OUTSIDE CLEANING MY CAR, LIKE I ALWAYS DO FOR THE LAST 20 YEARS WITH THE CAR RUNNING SO I CAN LISTEN TO THE MUSIC. I WAS ON THE PASSENGER SIDE CLEANING THE INSIDE DASH BOARD, AND ALL OF A SUDDEN THE CAR ROLLED BACKWARDS. I WAS IN A STATE OF SHOCK AND DIDN'T KNOW HOW TO STOP IT. I WAS HALF WAY IN THE CAR, AND HALF WAY OUTSIDE WITH MY FEET ON THE GROUND. THE CAR ROLLED OUT IN THE STREET AND HIT THE CAR PARKED ACROSS STREET. I HAD TO FILE A CLAIM FOR THE CAR I HIT, PLUS I WENT TO THE HOSPITAL BECAUSE I HURT MY LEG. I CONTACTED TAMPA HONDA AND WAS TOLD TO TAKE THIS TO THE SERVICE DEPARTMENT. THEY WOULDN'T HELP ME, SO I WAITED TO MONDAY, AND I WENT TO TAKE IT TO THE FINANCE AND SPOKE TO [XXX] AND SHOWED HIM THE VIDEO AND SHOWED HIM A VIDEO OF THE CAR GOING IN REVERSE BY ITSELF AND THEY SAID THERE IS NOTHING THEY CAN DO FOR ME. I THEN CONTACTED HONDA CORPORATION OFFICE AND EXPLAINED TO THEM THE SITUATION AND THEY GAVE ME A CASE NUMBER, [XXX], AND TOLD ME SOMEONE WOULD GET BACK TO ME IN 3 DAYS. THE LADY [XXX] CONTACTED ME AND TOLD ME IT WAS NOTHING WRONG WITH THE CAR, AND SHE SAID SHE IS SORRY FOR WHAT HAPPENED, BUT THERE IS NOTHING THEY CAN DO. SHE ALSO TOLD ME THAT IT IS A GOOD THING I CONTACTED MY INSURANCE TO FIX THE OTHER PERSON'S CAR, BUT THERE IS NOTHING SHE CAN DO. I AM WRITING THIS LETTER IN HOPES OF GETTING SOME KIND OF HELP, BECAUSE THE CAR IS NOT SAFE AND THEY WILL NOT TAKE IT BACK. MY NEIGHBOR HAS SURVEILLANCE AND HE UPLOADED A VIDEO TO YOU TUBE. THE VIDEO IS HTTPS://YOUTU.BE/JVY9. MY NEIGHBOR PUT IT ON HIS YOUTU [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

NHTSA ODI 11399162

I [XXX] AM WRITING THIS LETTER ABOUT MY 2020 HONDA ACCORD. VIN NUMBER [XXX]. I LEASED THIS CAR IN JANUARY OF 2019 FROM TAMPA HONDA. MY BROTHER'S NAME IS ON THE LEASE AND HIS NAME IS [XXX]. HE HAS BEEN LEASING CARS FOR ME OVER 5 YEARS, FROM HONDA. ON FEBRUARY 10, 2020, I WAS OUTSIDE CLEANING MY CAR, LIKE I ALWAYS DO FOR THE LAST 20 YEARS WITH THE CAR RUNNING SO I CAN LISTEN TO THE MUSIC. I WAS ON THE PASSENGER SIDE CLEANING THE INSIDE DASH BOARD, AND ALL OF A SUDDEN THE CAR ROLLED BACKWARDS. I WAS IN A STATE OF SHOCK AND DIDN'T KNOW HOW TO STOP IT. I WAS HALF WAY IN THE CAR, AND HALF WAY OUTSIDE WITH MY FEET ON THE GROUND. THE CAR ROLLED OUT IN THE STREET AND HIT THE CAR PARKED ACROSS STREET. I HAD TO FILE A CLAIM FOR THE CAR I HIT, PLUS I WENT TO THE HOSPITAL BECAUSE I HURT MY LEG. I CONTACTED TAMPA HONDA AND WAS TOLD TO TAKE THIS TO THE SERVICE DEPARTMENT. THEY WOULDN'T HELP ME, SO I WAITED TO MONDAY, AND I WENT TO TAKE IT TO THE FINANCE AND SPOKE TO [XXX] AND SHOWED HIM THE VIDEO AND SHOWED HIM A VIDEO OF THE CAR GOING IN REVERSE BY ITSELF AND THEY SAID THERE IS NOTHING THEY CAN DO FOR ME. I THEN CONTACTED HONDA CORPORATION OFFICE AND EXPLAINED TO THEM THE SITUATION AND THEY GAVE ME A CASE NUMBER, [XXX], AND TOLD ME SOMEONE WOULD GET BACK TO ME IN 3 DAYS. THE LADY [XXX] CONTACTED ME AND TOLD ME IT WAS NOTHING WRONG WITH THE CAR, AND SHE SAID SHE IS SORRY FOR WHAT HAPPENED, BUT THERE IS NOTHING THEY CAN DO. SHE ALSO TOLD ME THAT IT IS A GOOD THING I CONTACTED MY INSURANCE TO FIX THE OTHER PERSON'S CAR, BUT THERE IS NOTHING SHE CAN DO. I AM WRITING THIS LETTER IN HOPES OF GETTING SOME KIND OF HELP, BECAUSE THE CAR IS NOT SAFE AND THEY WILL NOT TAKE IT BACK. MY NEIGHBOR SAVED A VIDEO AND IT CAN BE FOUND HTTPS://WWW.YOUTUBE.COM/WATCH?V=JVY9.TUOCSG&FEATURE=YOUTU.BE [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

NHTSA ODI 11398952

FOLLOWING A COLLISION, THE VEHICLE CAUGHT FIRE RESULTING IN OPERATOR DEATH

NHTSA ODI 11389984

THE FIRST WEEK I HAD THE CAR I PULLED INTO A PARKING SPACE AT A FAST FOOD RESTAURANT IN NASHUA, NH AND WENT TO GET OUT OF THE CAR. I PUSHED THE IGNITION BUTTON TO TURN THE ENGINE OFF BUT INADVERTENTLY FORGOT TO PUT THE CAR IN PARK. THE PARKING SPACE WAS ON A SLIGHT INCLINE WITH THE SLOPE GOING TOWARDS THE FRONT OF THE CAR. WHEN I ATTEMPTED TO STAND UP TO GET OUT OF THE CAR THE CAR CONTINUED TO ROLL, KNOCKING ME OVER, CATCHING/TWISTING MY RIGHT LEG IN AND UNDER THE DRIVER SEAT AND THE DOOR (FRACTURING IT IN TWO PLACES REQUIRING ME TO BE WHEELCHAIR BOUND AND NON-WEIGHT BEARING FOR 8 WEEKS). AS I PULLED MY RIGHT LEG OUT, I WAS ON THE GROUND AND THE DRIVER-SIDE REAR TIRE RAN OVER MY LEFT LEG. FORTUNATELY A CURB AT THE END OF THE PARKING SPACE STOPPED THE CAR FROM ROLLING, BUT ALLOWED IT TO ROLL FAR ENOUGH FOR MY LEFT LEG TO NOT BE TRAPPED UNDER THE TIRE. AFTER THE INCIDENT, I MUST HAVE BEEN IN SHOCK AS I GOT BACK IN THE CAR AND DROVE TO MY DAUGHTER'S HOUSE ABOUT 10 MINUTES AWAY. I HAVE DISCUSSED THIS WITH OTHER PEOPLE AND MANY OTHER CAR MANUFACTURERS HAVE A SAFETY MEASURE IN PLACE WHERE IF THE DRIVER SIDE DOOR IS OPENED WHILE THE CAR IS IN DRIVE IT WILL AUTOMATICALLY STOP SO IT WILL NOT RESULT IN THIS TYPE OF ACCIDENT. I BELIEVE THAT THE FAILURE TO HAVE A SAFETY MECHANISM IN PLACE (LIKE NOT DEPLOYING AIRBAGS IF NO WEIGHT IN THE SEAT, OR TURNING OFF THE LIGHTS AFTER A CERTAIN PERIOD OF TIME IF THEY ARE LEFT ON, ETC.) RESULTED IN THIS HAPPENING AND MY UNDERSTANDING FROM OTHER IS THIS COULD BE AS SIMPLE AS A SOFTWARE UPDATE. I BELIEVE HONDA SHOULD IMPLEMENT SIMILAR SAFETY MEASURES THAT OTHER CAR MANUFACTURERS HAVE IN PLACE TO PREVENT THIS FROM HAPPENING TO SOMEONE ELSE.

NHTSA ODI 11388195

A MESSAGE CAME OVER THE DASHBOARD "TPMS TIRE PRESSURE MONITORING SYSTEM MALFUNCTION, SEE DEALERSHIP". THERE WAS A TEXT MESSAGE THEN APPEARED ON THE MUSIC SCREEN. I WAS ON MY WAY TO THE DEALERSHIP ON THE HIGHWAY WHEN THE CAR WAS PULLING TO THE RIGHT LANE TOWARDS TRAFFIC AND I WAS PULLING TO THE LEFT AND HIT THE JERSEY BARRIER AND SPIN THE CAR AROUND. THE VEHICLE FROM THE REAR HIT ME AND

NHTSA ODI 11360685

IT'S AN ISSUE WITH MY CAR MOVING FORWARD AND COLLIDED WITH A STORE WHILE PARKED. I PARKED MY CAR ON A FLAT SURFACE IN FRONT OF A FARM STORE, WENT INTO THE STORE. ITS A FARM STORE IN AN OPEN FIELD. I WAS ABOUT 20 FEET AWAY FROM THE CAR WITH KEYS IN MY POCKET. I LEFT THE CAR AC RUNNING AS IT WAS A VERY HOT DAY AND I KNEW IT WOULD TAKE ME TWO MINUTES TO GRAB SOME FRESH CUCUMBERS. I GO THERE TWICE OR THREE TIMES A WEEK. WHEN I WAS IN THE STORE , I HEARD THE STORE OWNER WHO IS SITTING BY HIS HOUSE BY THE STORE STARTED SCREAMING SAYING YOUR CAR IS ROLLING. I LOOKED BACK AND SAW THE CAR DROVE FORWARD AND COLLIDED WITH THE STORE FRONT. MY CAR WAS PARKED ON A FLAT SURFACE, IT MOVED FORWARD WITH ITS OWN. NOW I AM AFRAID TO MY DEATH TO DRIVE THIS VEHICLE. I OR SOMEONE ELSE COULD HAVE BEEN DEAD IF WE WERE STRAIGHT AHEAD. PLEASE INVESTIGATE THIS VEHICLE SO THAT IF THERE IS AN ISSUE WITH THIS CAR, INSTANCES LIKE THIS CAN BE PREVENTED AND POTENTIALLY LIFE CAN BE SAVED.

NHTSA ODI 11341097