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2020 Ford F-350 Crew
Solid pick. The public record on this car is clean for its age. Inspect it, then negotiate with confidence.
182 owner complaints · 0 recalls · data verified July 21, 2026 · source: NHTSA
Why buy?
Transmission & drivetrain problems dominate (28% of complaints, typically reported near 40k miles).
Zero recalls, rare for a car this age.
Score breakdown, by factor
Full methodology →#330 of 498Among the 2020 models with a matured record, the 2020 Ford F-350 Crew ranks #330, scoring higher than 32% of them. See the 2020 ranking →
Complaints filed per year
Fading = early teething worked out. Climbing = problems aging in.
How it crashes
NHTSA’s own crash tests, separate from the reliability score above.
NHTSA crash-tested this model year but didn’t publish an overall star rating for it.
1 open NHTSA defect investigation on file for this model year, separate from the recalls above.
Source: nhtsa.gov/ratings. Star ratings compare vehicles within the same class and size, not across every car on the road.
The road ahead
What breaks on a 2020 Ford F-350 Crew, plotted where owners report it happening.
Also reported (mileage varies): Fuel System, Diesel (32) · Body & structure (12) · Fuel system (11)
Mileage medians come from owners who mentioned an odometer reading in their NHTSA complaint, a rough guide, not a schedule.
Transmission & drivetrain
28%51 complaints · typically near 40k mi · 21 in the last 2 years
“Vehicle experienced sudden, unexpected downshifting and loss of gear engagement while driving. On multiple occasions the transmission slipped out of gear without warni…”
Steering
19%35 complaints · typically near 5k mi · 14 in the last 2 years
“The contact owns a 2020 Ford F-350. The contact stated that while driving 30 MPH and driving around a curve, the steering wheel was turned; however, the vehicle failed…”
Fuel System, Diesel
18%32 complaints · 30 in the last 2 years
“The contact owns a 2020 Ford F-350. The contact received a notification of NHTSA Campaign Number: 24V957000 (Fuel System, Diesel); however, the part to do the recall r…”
Engine
8%14 complaints · typically near 76k mi · 8 in the last 2 years
“The contact owns a 2020 FORD F-350. The contact stated while driving at an undisclosed speed, he had a loss of motive power and check engine warning light was illumina…”
Check it against this car’s mileage
Type the odometer reading on the actual car you’re looking at to see which of these problem areas owners tend to report before it, around it, or after it.
We can place 2 of this model's commonly reported problem areas against a mileage. Nothing is stored.
Read all 182 owner complaints in their own words → · just the 10 crash/fire/injury reports →
Recalls (0)
No recall campaigns on file for this model year.
Questions to ask the seller
Questions worth asking the seller of this Ford before you buy, drawn from its public record:
- Owners of this model report transmission & drivetrain problems more than anything else (owners tend to report it near 40k miles). Has this car shown any transmission & drivetrain symptoms, and are there repair records for it?
- Owners of this model report steering problems more than anything else (owners tend to report it near 5k miles). Has this car shown any steering symptoms, and are there repair records for it?
- Has this car been in any accident or had any structural, airbag, or flood-related repair? Do you have a clean title and a recent history report (Carfax / AutoCheck)?
- How many owners has it had, do you have the maintenance records, and why are you selling it?
- Are you open to me having an independent mechanic inspect it before we settle on a price?
Before you hand over money
Check the VIN for open recalls
NHTSA’s free lookup shows whether this exact car had its recall remedies completed.
Free NHTSA VIN check ↗Get a pre-purchase inspection
A $150 to $250 independent inspection of this exact 2020 Ford F-350 CREW beats every score on the internet, including ours.
What to ask forNot set on the 2020? See how every F-350 Crew model year scores →
Cross-shopping? Compare the 2020 Ford F-350 Crew against another car →
What owners say
Real owners of this exact model-year, shown separately from the NHTSA score. If they disagree, that’s worth knowing.