Home · 2020 Ford F-150 Supercab · Complaints

What 506 owners told NHTSA about the 2020 Ford F-150 Supercab

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (506)Crash / fire / injury (24)Transmission & drivetrain (203)Engine (96)Electrical system (65)Visibility & wipers (58)Driver assistance (20)Body & structure (19)Brakes (17)Backup camera & sensors (12)Fuel system (12)Speed control (11)

2 of 506 complaints match · Body & structure · crash/fire/injury only · clear filters

Apr 13, 2021AirbagsBody & structureLane DepartureCrash2 injuries

I WAS INVOLVED IN AN ACCIDENT IN MY NEW FORD F-150 KING RANCH ON THE ABOVE DATE TRAVELING ON THE HENRY HUDSON PARKWAY (MANHATTAN) SOUTHBOUND. MY TRUCK WAS STRUCK IN THE REAR PASSENGER DOOR BY AN UNKNOWN VEHICLE AND CAUSED US TO SPIN OUT 2 TIMES AT 60 MPH AND HIT THE CENTER CONCRETE DIVIDER ALMOST DIRECTLY HEAD ON. WE HIT TO THE PASSENGER SIDE OF THE FRONT OF THE TRUCK.. THE AIRBAGS DIDN'T DEPLOY. THE CANISTERS ON THE SIDE IMPACT AIRBAGS OPENED AND THE POWDER WAS ALL OVER BUT THE BAGS DIDN'T DEPLOY. I DON'T THINK THIS WAS NORMAL AND I FEEL IT SHOULD BE LOOKED AT. THERE WAS $31,000 DAMAGE TO THE VEHICLE WHICH WASN'T TOTALED. IS THIS SOMETHING THAT THIS AGENCY WILL LOOK INTO FOR ME? RESPECTFULLY SUBMITTED, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR*DT*DT

NHTSA ODI 11407893

Jan 28, 2021Transmission & drivetrainBody & structureBrakesCrash

FORD TEAM, ON SUNDAY, JANUARY 24TH I HAD A MAJOR SAFETY MALFUNCTION WITH MY 2020 F-150 I BOUGHT THIS PAST SUMMER IN MENOMONIE WI. DESCRIPTION ON THE INCIDENT: I PULLED MY TRUCK OUT OF MY GARAGE TO PULL MY ATV TRAILER OUT. ONCE THE TRAILER WAS PULLED OUT, I STARTED MY TRUCK BACK UP AND PROCEEDED TO PULL IT BACK INTO THE GARAGE. WHILE COASTING IN, I PRESS THE BRAKES TO STOP THE TRUCK AND THE ABS KICKED IN AT THE REAR TIRES KEPT DRIVING MY TRUCK FORWARD. I ENDED UP SLAMMING INTO MY WORK BENCH WHICH IS ATTACHED TO MY BACK WALL. I REMEMBER LOOKING DOWN AT MY PEDAL AND WONDERING WHY THE TRUCK WAS STILL DRIVING FORWARD WHEN THE BRAKES WERE PRESSED. I HAVE PULLED INTO MY GARAGE HUNDREDS OF TIMES AND THIS TIME WAS NO DIFFERENT. I KNOW WHAT THE ABS FEELS LIKE AND THIS WAS NOT THE CASE. THE TRUCK TRIED TO OUT POWER THE ABS AND DIDN'T STOP UNTIL I HIT. I HIT SO HARD THAT THE GARAGE SHOOK AND ITEMS WERE FALLING OFF MY SHELVES. THE AMOUNT OF DAMAGE I INCURRED WOULD NOT HAVE HAPPENED IF I WAS JUST COASTING INTO THE BENCH. TALKING TO A CO-WORKER HE STATED THIS HAD HAPPENED TO HIS DAD IN THE PAST AND SAID THERE MIGHT BE AN ERROR IN THE CODE, SOMETHING TO DO WITH IT STILL BEING IN HIGH IDLE AND THE ABS KICKED IN. IF THIS ERROR CANNOT BE DIAGNOSED I'M NOT SURE I FEEL SAFE DRIVING THIS TRUCK ANYMORE. MAKES ME SICK TO MY STOMACH TO THINK WHAT WOULD HAVE HAPPENED IF ONE OF MY KIDS WERE IN FRONT OF ME. PLEASE TROUBLE-SHOOT THIS ISSUE AND FOLLOW UP WITH THE CAUSE AND HOW MUCH DAMAGE AS BEEN DONE. THANK YOU, [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).”

NHTSA ODI 11390459

Working with the data? Download all 506 complaints as CSV · fetched from NHTSA July 19, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2020 Ford F-150 Supercab verdict →