What 506 owners told NHTSA about the 2020 Ford F-150 Supercab Diesel

The contact owns a 2020 Ford F-150. The contact stated that while starting the vehicle, the vehicle jerked abnormally and failed to accelerate as intended. The contact stated while driving at various speeds, the vehicle jerked while shifting gears. There were no warning lights illuminated. The vehicle was taken to the dealer where it was diagnosed that a master reset for the transmission needed to be completed. The vehicle had been repaired by resetting the transmission. The failure persisted and the vehicle was returned to the dealer where it was diagnosed and determined that the transmission had failed and needed to be replaced. The transmission needed to be rebuilt. The vehicle had not been repaired. The manufacturer had been made aware of the failure and opened a complaint for the failure. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was 18,000.

NHTSA ODI 11609373

At about 32k miles the transmission quit working properly. It would go into neutral randomly and then slam back in gear. Took it to Ford and they did a warranty TSB repair. Then at 54k it started doing it again almost causing me to be in a collision with on coming traffic. Once again Ford performed a warranty TSB repair. Just got it back and it still doesn't work properly.

NHTSA ODI 11607849

My 2020 Ford F-150 truck was recently serviced with PepBoys when my ABS light came on and another message on the dash that said my brake system has a malfunction along with messages in my FordPass app. It was evening when this happened I immediately took it to PepBoys early the next morning. They took a look at it they thought it was a sensor for the brake area it was not taking so they tried again and it once again still said the same problem. They took a deeper look and checked all tires and came across the rear left side tire upon removing it they were shocked to see that the axel was riding only on the caliber, the lock that is supposed to be on the axel was there but just dangling it wasn’t properly on where it should have been. They let me know it’s something rare they don’t come across it was their first time and definitely could have been a safety issue and could have put my family and myself and other pedestrians around if my axel would have fallen off on the highway or anywhere. I was very concerned and do not feel my truck was put together properly. It’s only a 2020 and it’s my family vehicle it does not get driven heavy at all just for pleasure my axel should not be holding on by a string. People should feel confident in driving their vehicles. I have only had this truck for a year and a half it was bought at Shamaley Ford. I did report this incident to them but they don’t seem to care. I hope this will help anyone else having issues as I believe it could have been a major safely issue.

NHTSA ODI 11605303

The contact owns a 2020 Ford F-150. The contact stated while driving on several occasions at various speeds, the ABS and other unknown warning lights illuminated. The vehicle started jerking. The vehicle was not diagnosed or repaired. The contact stated while driving 4 MPH, there was an abnormal sound coming from underneath the vehicle and the vehicle started shaking violently. Additionally, the vehicle was unable to shift into reverse(R). The manufacturer was notified of the failure. The failure mileage was approximately 59,000.

NHTSA ODI 11605156

While driving the 4x4 feature wants to partial engage causing a grinding noise in front axle and when you let off accelerator it slows the speed quickly. At times only way to get it to quit is to stop and back up to make it stop. The problem is caused by loss of vaccum. This causes damage to the front brake rotors and drums and is a intermerminate problem and has been in shop before and reported numerous times.

NHTSA ODI 11603962

The contact owns a 2020 Ford F-150. The contact stated that while driving at an undisclosed speed up an incline, there was an abnormal sound coming from the engine compartment. The vehicle lost motive power and jerked while the transmission was shifting gear. The contact stated that the vehicle returned to normal functionality, but the failure became a regular occurrence while driving up an incline. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 40,000.

NHTSA ODI 11602336

On several very recent occasions, the above listed 2020 F150 has randomly shifted down to 1st gear from 10th while on the highway resulting in sudden loss of power and extremely high RPM. Had this occurred in heavier traffic, there is a likely chance this could have resulted in a serious accident because of the speeds involved. The symptoms experienced in this 2020 F150 do seem similar to the recent recall of some 2014 F150s experiencing similar events

NHTSA ODI 11601466

The contact owns a 2020 Ford F-150. The contact stated while driving at various speeds, the vehicle unexpectedly shifted from first to fourth gear, then back to first then to seventh gear, and back to fourth gear. The contact stated that while driving downhill and attempting to shift between gears, the contact had to shift between gears slowly and carefully or the transmission would shift independently. The check engine warning light was illuminated. The vehicle was not diagnosed or repaired by an independent mechanic or local dealer. The contact related the failure to an unknown recall; however, the vehicle was not included. The manufacturer was not made aware of the failure. The failure mileage was approximately 141,970.

NHTSA ODI 11598667

Very hard shifting while driving and hesitates shifting while driving; both upshifting and downshifting. Occasionally gets stuck in a lower gear when driving. Hesitates when shifting between drive and reverse. Has progressively gotten worse over time.

NHTSA ODI 11597461

The contact owns a 2020 Ford F-150. The contact stated while driving 30 MPH, the contact became aware of a failure with the transmission. The contact stated that the gear shifter would remain in neutral(N). There was no warning light illuminated. The vehicle was restarted but the failure persisted. The vehicle was taken to the dealer where it was diagnosed with transmission failure. The contact was informed that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was approximately 70,000.

NHTSA ODI 11597236

The contact owns a 2020 Ford F-150. The contact stated that after parking on an incline with the engine running, the contact exited the vehicle and moments later the vehicle reversed and crossed a busy road before driving into ditch. The contact stated that during the failure the vehicle nearly collided with a second vehicle while crossing the road. Prior to the failure, the vehicle experienced electrical failures causing the check engine, ABS, Hill Descent and Traction Control warning lights to intermittently flash on and off. The cause of the failure was not yet determined. The manufacturer was notified of the failure, but no assistance was offered. The local dealer was not yet contacted. The failure mileage was 159,283.

NHTSA ODI 11596821

The contact owns a 2020 Ford F-150. The contact stated while driving at various speeds, the transmission experienced hard shifting and fluttering while shifting from 3rd to 4th gear. The cause of the failure was not yet determined. The vehicle was not repaired. The local dealer and manufacturer were notified of the failure, but no assistance was offered. The failure mileage was 130,000.

NHTSA ODI 11596445

The contact owns a 2020 Ford F-150. The contact stated that while operating the vehicle, the transmission malfunctioned, and the shifter display failed to indicate the proper gear while coming to a stop. Additionally, while attempting to accelerate from a stop light, the transmission was in fifth gear and vehicle failed to properly accelerate. The vehicle was taken to the local dealer who diagnosed that the transmission CDF drum was faulty and informed the contact that the transmission needed to be replaced. The transmission was replaced, and the vehicle was repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was 116,000.

NHTSA ODI 11596491

The contact owns a 2020 Ford F-150. The contact stated that while attempting to accelerate, there was a pulling sensation or hesitation at various speeds before accelerating. The contact stated it felt as though the vehicle was going into LIMP Mode. The contact stated that there was a choking and clunking noise emitting from underneath the vehicle and the vehicle would do a hard shift whenever down shifting especially between 6th and 5th gear. The contact stated that the transmission was stuck in 6th gear intermittently. The DTC code: P061A was displayed on the dashboard. The vehicle was taken to the dealer where the mechanic was unable to diagnose the vehicle. The vehicle was not repaired. The manufacturer was made aware of the failure. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was 147,831.

NHTSA ODI 11595682

The contact owns a 2020 Ford F-150. The contact stated while driving 25 MPH, there was an abnormal clunking sound coming from the rear of the vehicle. Additionally, the contact stated while reversing, the failure recurred, and the rear end of the vehicle responded forcefully. The contact stated that the failure had been recurring while driving and while reversing. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact related the failure to an unknown recall pertaining to the rear axle hub bolt being fractured. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 134,000.

NHTSA ODI 11592589

10R80 Transmission issues with Ford F150. Many Ford customers in different US states have been experiencing the same transmission issues without Ford fixing them. My Ford truck has been experiencing rough, jerky gear changes and hesitation with acceleration over the past 4 years. The vehicle feels like it is sticking or slipping when the the transmission shifts. The truck has been taken into the Ford dealership for multiple inspections with the transmission. The transmission has been completely overhauled and Ford service advisories have been completed. Ford has not been able to resolve the transmission issue involving vehicles with 10R80 10 speed transmissions since 2017. The latest incident was an attempt to accelerate out of the way of an oncoming car from behind on the highway. The vehicle experienced a heavy jerk when accelerating to get out of the way.

NHTSA ODI 11591741

The 10 R 80 transmission is unstable and can cause the driver to downshift to make up for a shutter in drive train. Ford calls it normal operation. Secondly, the adaptive cruise control shuts off in traffic. At times unknown to the driver. Very unsafe.

NHTSA ODI 11591520

The contact owns a 2020 Ford F-150. The contact stated that the vehicle made a clunking noise when going from 2nd to 3rd and from 7th to 8th gear. The noise also occurred when shifting to reverse or drive. The failure occurred intermittently but had since become more persistent. The contact learned of a faulty main valve control unit as a possibility while doing research and found that the failure was common; however, had not confirmed the cause for the failure. The vehicle had not been taken to the dealer. The manufacturer was informed of the failure and opened a case. The manufacturer referred the contact to the NHTSA Hotline to file a complaint. The failure mileage was 70,000.

NHTSA ODI 11590526

The contact owns a 2020 Ford F-150. The contact stated that while driving at an undisclosed speed, the transmission shifted independently, and the check engine warning light illuminated. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The dealer was made aware of the failure. The contact was informed of NHTSA Campaign Number: 20V197000 (Power Train) however, the VIN was not included in the recall. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 94,200.

NHTSA ODI 11590464

The contact owns a 2020 Ford F-150. The contact stated while driving 45 MPH, the vehicle started losing motive power and failed to accelerate as needed. The contact stated that after stopping the vehicle, the vehicle inadvertently shifted from first to fourth gear. There was a delay in the vehicle shifting. The power train icon was displayed. The vehicle was taken to the local dealer, where it was diagnosed that the failure was due to power train fault code: P07F7. The vehicle was not repaired. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 139,500.

NHTSA ODI 11589736

The contact owns a 2020 Ford F-150. The contact stated that while driving at undisclosed speeds, the vehicle was decelerating, and the message "See Owner’s Manual" was displayed. The vehicle was restarted; however, the failure recurred. The contact stated that the Owner's Manual stated, "Immediately Stop Driving Vehicle – See Dealer". The dealer was contacted. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 75,000.

NHTSA ODI 11588940

On the highway while trying to pass traffic, my transmission made a loud slamming sound that hit hard. The traction control light came on, the engine reved high and the transmission could not find a gear. I put hazards on and the transmission finally found a gear. I got it off the highway as quick as possible. Transmission fluid was leaking. I had the truck towed to the dealership. There was traffic all around me.

NHTSA ODI 11587435

Bought a truck brand new it's a 2020 and with 63000 miles on and transmission is doing hard shifting I have kids that ride in that truck don't know what could happen to us or other people on road if Ford keeps having problems.it is at a Ford dealership right now.i have looked up issues and everyone say within the years 2020 and before that they knew it was a defective transmission and now I'm stuck with prolly over a $5000 bill to fix truck. No warning lights or nothing.

NHTSA ODI 11587506

The contact owns a 2020 Ford F-150. The contact stated while driving 15-20 MPH, the vehicle was sputtering, skipping gears, shuddering, and jerking in the middle of the road. There was no warning light illuminated. The contact stated that he continued driving. The contact stated that the failure had been recurring while driving. The local dealer was contacted and informed the contact that the earliest available appointment would be in August. The vehicle was not diagnosed or repaired. The contact related the failure to an unknown recall. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 105,000.

NHTSA ODI 11584037

The contact owns a 2022 Carry-On Trailer hitched on a 2024 Ford F1-150. The contact stated that while taking a vehicle off of the trailer, the contact noticed that the tread on both the front and rear passenger's side tires on the trailer were excessively worn. The trailer was taken to an independent mechanic where it was diagnosed with improperly installed brackets that hold the axle onto the trailer. The trailer was repaired. The manufacturer was made aware of the failure. The trailer tire failure mileage was approximately 4,032.

NHTSA ODI 11582390