What 1,475 owners told NHTSA about the 2020 Ford Escape

I bought my car 2 years ago I heard about a recall so I had check turns back if you don't inject your powertrain and they can't fix it feel injector because they don't have the part apparently but it goes to the powertrain I've had to check three times the last time the light came on the very next day the wrench and the engine now it's saying something by my Cadillac converter and it open fuel line that won't close due to this problem they made me pay $27 just to take the codes off didn't do anything to my car let me drive this car off the lot the very next day the lights come back on I know these are recalls and they're very dangerous for me to drive I'm a mother and a wife and I am not trying to die driving his vehicle I took it if they're three times there has got to be something done they need to give me a vehicle or I've already filed a report with you guys on June 16th 2026

NHTSA ODI 11749146

My low mileage 2020 Ford Escape has rear differential shuddering, grinding, and bumping during low speed turns.

NHTSA ODI 11749199

I have a 2020 Ford Escape SE That I am having a lot of issues with the transmission. I looked to see what kind of recall is for on it and I'll see there is a lot of complaints related to the transmission and when I called Ford they said mine was not included with the recalls on the transmission although my transmission is also jerking, hard shifting, along with a shuddering, loud clunking when you shift and to reverse or drive, Also my park break has been kicking on by itself and it's done it to me while sitting in traffic, decrease in acceleration (it about got me hit on the highway) as the car could not get gas It would drop dramatically from 70 down to nothing almost on interstate I-75 highway. Also I've had a burning smell coming from the engine. My car is now at the transmission shop and they are trying to figure out what's going on with it I've had it to AutoZone for them to put it on their tester and a lot of transmission codes came up and one of them so happen to bend the clutch solenoid which could be caused by leaking fluids! I called Ford the corporate office that and they said well you're 20 20 Ford Escape It's not the one in the recalls or the will with the transmission issues but yet it is doing the exact same thing as the other ones that are listed!! It has just a little over 100,000 mi on it The car's not driven hard whatsoever. I was not giving much warning about the transmission The little wrench thing came on flashing and then suddenly these things start happening while on the highway, but then did not stay on! I had to drive my car 45 mi at speed about 30 to get it home.. I do use my car once in a while to drive Lyft which now I'm without being able to make some extra money for groceries and whatnot because of this car! Also the one of the recalls that is on this car pertains to the transmission updates and according to Ford they don't have the tool to update it but yet this update could affect the functioning of the transmission.. I was at ris

NHTSA ODI 11748713

LIFTGATE APPEARS TO HAVE BEEN REMOVED AND REPLACED. THERE IS A GAP DIFFERENCE FROM THE LEFT REAR TO THE RIGHT REAR ON LIFTGATE. THERE IS ALSO RUST APPEARING ON THE BOLTS. CONDENSATION TUBE HAS DETACHED UNDER THE LIFTGATE. I TOOK MY VEHICLE TO THE MALL OF GEORGIA FORD SERVICE DEPARTMENT ON COMMERCE DRIVE IN BUFORD GEORGIA. THEY WERE NOT WILLING TO HELP AND STATED IT MAY NEED TO GO TO THEIR BODY SH0P.

NHTSA ODI 11748876

I opened my passenger door & it made a terrible noise like it’s falling off the hinges. Door feels like I shouldn’t open it all the way or it may get stuck or just fall off

NHTSA ODI 11748914

The vehicle jerks forward when driving at slower speeds, around 10-25 miles per hour. I have especially noticed this on the highway when there is moderate to heavy traffic as I am consistently driving at slower speeds. The vehicle was checked by the original dealer I bought it from as well as a Ford dealership, but neither could replicate the problem. However, I have driven with multiple people who have agreed that the issue is happening, and I have read on many, many online forums and Facebook groups that others are having the same problem.

NHTSA ODI 11748427

Electrical issues: Media screen blacks out/glitches including speakers. Gear switch "Dial" will move on its own and park itself. Switching from "Drive to Park". "Transmission not in park" on dash , Lights on dash for engine 4x

NHTSA ODI 11748433

Hello, I recently purchased this vehicle used. Within the past two weeks I’ve had some concerns. The hood latching mechanism is not reliable. If you try to open the hood it has been not opening completely and gets stuck. If you keep pulling the opening lever it barely works to open and or close the hood. Today the hood would not close completely and the whole lever stopped working, becoming jammed. Driving 20mph with the hood closed as much as it would the hood still flew open while driving. Immediately I pulled over and it opened to the point of me being about to close it completely. I am not touching it now due to the unreliability and concern of issues that can lead to an accident if hood was able to reopen. I believe it is a very serious safety concern. The vehicle has been inspected prior to this happening and passed. Online says that this error can happen. The dash has been lighting up with notifications regarding the hood being open, even when the hood appears closed.

NHTSA ODI 11748385

One of two current recalls for this vehicle has no "remedy" or no "parts". Its a major recall and could honestly do some incredibly serious damage if it was to catch fire. Those of use that have a family, this is absolutely not safe to be driving.

NHTSA ODI 11747671

Clutch inside transmission failed while driving. Started lurching and I was able to pull into a parking lot. Towed to service station where it was confirmed. Warning sign came on after attempting to drive the car to service station.

NHTSA ODI 11747683

Transmission issues, jerking, stuttering, jumping, rmp jumping, horse power acting up, pulsating

NHTSA ODI 11747788

The contact owns a 2020 Ford Escape. The contact stated that while the vehicle was parked, the contact discovered that part on the moon roof had detached, preventing the moon roof from closing properly. No warning light was illuminated. The vehicle was taken to a dealer where the dealer stated that the top panel of the moon roof needed to be removed; however, the vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 50,000.

NHTSA ODI 11747746

Severe Transmission Shiudder and hesitation when shifting, Ford has had this problem For 6 plus years with theese escapes and still has no fix

NHTSA ODI 11747554

The transmission was replaced 2 weeks before I bought it from a ford dealership and 3 yrs later it already needs a new one. I did a voluntary repo because I didn’t have the money to fix it. I also replaced the purge valve twice

NHTSA ODI 11747566

Transmission shuddering, slipping and or hesitating.

NHTSA ODI 11747567

Power train fault, AWD OFF, Colision assist off

NHTSA ODI 11747569

Vehicle: 2020 Ford Escape Issue: Transmission / Torque Converter My 2020 Ford Escape has ongoing transmission problems, including slipping, shuddering, delayed shifting, and sudden loss of power. The vehicle hesitates when accelerating and sometimes fails to engage properly, creating unsafe situations in traffic. These issues appear related to the torque converter and are happening more often over time. This behavior makes the vehicle unreliable and dangerous to drive. I request that NHTSA investigate transmission and torque converter defects in the 2020 Ford Escape

NHTSA ODI 11747273

The contact owns a 2020 Ford Escape. The contact received notification of NHTSA Campaign Number: 25V467000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

NHTSA ODI 11747118

Nothing has happen as of yet. However, over the past two years I have replaced the passenger vent window twice, because the chrome piece has started to separate from the window. The chrome piece and vent window are one piece. If I have not noticed it, this metal piece could have fallen off on the roadway caused an accident or even worse. This is the same recall that was placed on the Ford Explorer and some F Series PU for the same issue. I don't understand why the Escape's were not part of the recall. At a cost of $1500 - $2500 to have this vent windows replaces is expensive. This vehicle needs to be added to the national recall.

NHTSA ODI 11746854

Vehicle went into low power or limp mode unexpectedly on interstate highway. Vehicle suddenly and unexpectedly slowed and was unable to maintain highway speed

NHTSA ODI 11746668

I'm using my door as normal, The door catch breaks off. My door sounds like it's going to fall off and my window is inoperable. I figure out there is a hinge recall. I take it to the dealer the dealer tells me it's going to be about a month to get the door in. The dealer has my car for 31 days The door was not complete. They tell me they can't get the part in time that they want me to take the vehicle. I told them I don't feel comfortable taking the vehicle if the window is inoperable. They then went on to explain how the window is operable which it is in fact inoperable still. They also told me after I picked up the vehicle it would be about a week for the door. I still have heard nothing. I have no answers on when exactly my door will be fixed. I also have no answers on when the injector will be fixed. I also have no answers on when the recall on the screen will be fixed. They had my vehicle when these recalls came out. I'm not exactly sure why they couldn't fix it while they still had the vehicle in their possession.

NHTSA ODI 11746470

The contact owns a 2020 Ford Escape. The contact stated that while driving at 45 MPH, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. The transmission independently shifted from drive to neutral and then to park. In addition, the engine seized. No warning lights were illuminated. The vehicle was restarted and taken to the dealer, where it was diagnosed with gear shifter module failure. The contact was informed that the gear shifter module needed to be replaced. The vehicle was repaired; however, the failure reoccurred. The vehicle was taken back to the dealer where it was diagnosed with a wiring harness failure. The contact was informed that the wiring harness needed to be replaced. The vehicle was repaired but the failure reoccurred. The contact stated that the vehicle was taken back to the dealer where it was diagnosed with transmission and computer system failures. The contact was informed that the transmission and computer system needed to be replaced. The vehicle was repaired but the failure reoccurred. The contact stated that while driving at an undisclosed speed, the brake pedal was depressed; however, the vehicle failed to stop as intended. The contact stated that the engine shut off and the vehicle stopped. The vehicle was taken to the dealer where it was diagnosed with brake line failure. The contact was informed that the brake line needed to be replaced. The vehicle was repaired. The contact stated that the vehicle had been taken to the dealer several times for the persistent failures. The contact stated that the vehicle was unsafe to drive. The manufacturer was made aware of the failure, and a case was filed. The failure mileage was approximately 40,000.

NHTSA ODI 11745877

The wiper has stopped working. The part number, LJ6Z17508J, is listed under NHTSA bulletin 26V117, but Ford claims that the vehicle is not covered under the recall. Please expand the safety recall to include this VIN number. This is a dangerous situation!

NHTSA ODI 11745569

I have just little and over 100,000 in my car And the transmission is acting up and when I looked it up on Google I see there has been other complaints about similar issues that I am having; such as hard shifting and jerking hard revving not wanting to go in gear The car also acts like it does not want to get acceleration or suddenly slows down It acts like it does not want to even take gas This has happened on the highway just up out of nowhere But the jerking and stuff I thought was actually my brakes and that is also another thing My park break wants to engage while I am in motion and has done this even on a highway.. I have seen I am not the only one who has explained about the transmission issue in the park break

NHTSA ODI 11745227

My car has the 8F24 automatic 8-speed transmission. It was a subject to a recall to a fluent league related to the transmission. My car I have experienced hard shifting that low acceleration, along with sudden deceleration not intended, with a lot of bucking and hesitation, with very hard jerking while trying to accelerate or decelerate car almost feels like something wants to fall out from underneath the car. also wanting to go into automatic parking brake while in motion.. The car has also acted like it will not take gas when It acts like it just not wanting to shift right.. I tried to get a hold of Ford dealership and Ford corporate and was told this is not a recalled issue although it is coming up as a recall. I was told my car was built at a later date that's why it was not considered as an issue but yet I am having the same issues that many others have complained about. I had took it to AutoZone had them put it on their tester and it does come up with a power train issue relating to the transmission. There is no way for us to check the fluid to see if it's low and transmission fluid. Also I've experience a burning fluid smell coming from the engine.. Ford is not wanting to address this

NHTSA ODI 11745263