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What 1,479 owners told NHTSA about the 2020 Ford Escape Gas

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (1,479)Crash / fire / injury (36)Body & structure (603)Transmission & drivetrain (226)Fuel system (182)Electrical system (149)Engine (107)Driver assistance (60)Visibility & wipers (59)Latches & locks (39)Brakes (37)Backup camera & sensors (26)

2 of 1,479 complaints match · Driver assistance · crash/fire/injury only · clear filters

Dec 1, 2023Driver assistanceFirerelatedFire

I just pulled in my driveway of my home open car door saw smoke and I looked under engine I saw flames that's when I close garage door and call 911 by the time they get there my car engine was burned out.

NHTSA ODI 11557973

Jul 31, 2020AirbagsSpeed controlDriver assistanceCrash1 injury

TL* THE CONTACT OWNS A 2020 FORD ESCAPE. THE CONTACT STATED THAT WHILE STOPPED AND PRESSING THE BRAKE PEDAL, THE VEHICLE SUDDENLY EXPERIENCED UNINTENDED ACCELERATION AND CRASHED INTO A CONCRETE PILLAR. DURING THE CRASH FRONT END WAS SEVERELY DAMAGED BUT THE AIRBAG DID NOT DEPLOY. ALSO THE COLLISION ASSISTANCE SAFETY FEATURE DID NOT ACTIVATE TO AVOID THE CRASH. DURING THE INCIDENT THE DRIVER SUSTAINED AN INJURED CHEST WHICH DID NOT REQUIRE MEDICAL TREATMENT. NO POLICE REPORT WAS TAKEN. THE VEHICLE WAS NOT TOWED. THE LOCAL DEALER ROYAL OAK FORD LOCATED AT 27550 WOODWARD AVE, ROYAL OAK, MI 48067. AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE FAILURE MILEAGE WAS 2,000.

NHTSA ODI 11342512

Working with the data? Download all 1,479 complaints as CSV · fetched from NHTSA July 18, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2020 Ford Escape Gas verdict →