What 1,479 owners told NHTSA about the 2020 Ford Escape Gas

The contact owns a 2020 Ford Escape. The contact received notifications of NHTSA Campaign Numbers: 25V467000 (Fuel System, Gasoline) and 25V829000 (Structure); however, the parts to do the recall repairs were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The contact stated that there was an abnormal fuel odor entering the cabin of the vehicle. There were no warning lights illuminated. The dealer was contacted and confirmed that the remedy was not yet available. The manufacturer was not made aware of the issue. The failure mileage was 38,697.

NHTSA ODI 11709892

The contact owns a 2020 Ford Escape. The contact received notification of NHTSA Campaign Number: 25V467000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

NHTSA ODI 11709612

MFG RECALL #25S76 NHTSA RECALL #25V467 FORD IS NOT COMPLYING IN FIXING THIS RECALL ABOVE. IT HAS BEEN 5 MONTHS AND I HAVE ONLY RECEIVED ONE LETTER STATING THE RECALL ABOVE. THIS IS A PROBLEM WITH POSSIBLE "CRACKED FUEL INJECTORS" WHICH COULD RESULT IN A POSSIBLE ENGINE FIRE! WHEN AM I GOING TO RECEIVE A NOTICE TO CORRECT THIS PROBLEM.

NHTSA ODI 11708667

Based on the current recall for the 2020 Ford Escape, fuel injectors could crack, become hot and further leading to a fire under the hood. This letter of notice was sent in August 2025, its now nearly 2026 with zero repair in order. This is a huge safety issue, having a recall for something that could cause a fire screams safety issue!! Being informed by a dealership that there is currently no update, no parts, or currently no fix to this issue. That also screams safety issue. I don't want to drive a vehicle that has a pretty major safety issue and not have any idea if or when it will be repaired. Personally I am looking for a way to trade this vehicle in or legally look at laws how this works as I have a family to transport in this vehicle and no longer want to risk our safety. Its absolutely insane to have a pretty major recall open for this length of time and have zero repair for it.

NHTSA ODI 11707944

The contact owns a 2020 Ford Escape. The contact received notifications of NHTSA Campaign Numbers: 25V467000 (Fuel System, Gasoline) and 25V829000 (Structure); however, parts to do the recall repairs were not yet available. The dealer was contacted and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

NHTSA ODI 11706828

Cabin fills with gasoline fumes when on. Took it to local dealership to have Manufacturer Recall Number25S76, NHTSA Recall Number25V467 repaired. Dealership can reproduce the issue of gasoline fumes filling the cabin, but says they can't repair the vehicle until parts become available. I contacted Ford headquarters in Dearborn, Michigan. Ford headquarters tell me the parts aren't yet available for the recall and they will not be able to assist. The case number for my call with Ford headquarters is XXX. The safety of myself and my children is at risk because LIQUID FUEL AND OR FUEL VAPOR THAT ACCUMULATES NEAR A HOT SURFACE, SUCH AS HOT ENGINE OR EXHAUST COMPONENTS MAY IGNITE RESULTING IN AN UNDER-HOOD FIRE, INCREASING THE RISK OF INJURY according to the recall. Please help. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI 11706039

While driving and idling, strong exhaust fumes enter the cabin, especially when the vehicle is in park or stopped at a traffic light. Air recirculation shuts off by itself and the airflow is very weak even on high settings. Remote start caused the cabin to fill with fumes before entering the vehicle, leading to headache and difficulty breathing within minutes. Symptoms are consistent with carbon monoxide exposure. Cabin and engine air filter is brand new. Just replaced 12/13/2025. Fumes are significantly worse at idle, suggesting an exhaust manifold crack or turbo exhaust leak. This is a serious safety hazard, and I am concerned about carbon monoxide poisoning and risk of losing consciousness while driving. It was so bad I had to have all windows open and the heat off in 30 or below temperature just to breathe. I have a very small child with heart problems and I'm concerned my vehicle is no longer safe to drive.

NHTSA ODI 11705714

The contact owns a 2020 Ford Escape. The contact received notification of NHTSA Campaign Number: 25V467000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The contact stated that while attempting to start the vehicle, the vehicle hesitated to start. The TPMS warning light was illuminated. The local dealer was contacted, and the contact was advised that the recall remedy was available for vehicles experiencing a recall-related failure. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 82,000.

NHTSA ODI 11705262

The contact owns a 2020 Ford Escape. The contact received notification of NHTSA Campaign Number: 25V467000 (FUEL SYSTEM, GASOLINE); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable timeframe for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

NHTSA ODI 11704331

The contact owns a 2020 Ford Escape. The contact stated that while driving at an undisclosed speed, the contact heard a loud vibrating sound. No warning lights were illuminated. The contact was unsure where the vibrating sound was coming from. The dealer was made aware of the concern. The vehicle was taken to the dealer, and the contact was informed that parts were not available. The contact had received notification of NHTSA Campaign Number: 25V467000 (Fuel System, Gasoline); however, parts were not available for the recall repair. The contact was afraid to drive the vehicle because the vehicle might catch on fire. The contact wanted to return the vehicle back to the dealer due to the safety concerns. The manufacturer was not made aware of the failure. The failure mileage was approximately 77,500.

NHTSA ODI 11704340

I am smelling gas every time I put gas and it won't start after putting gas there's a strong smell of gas inside my vehicle the recall has not been fixed yet I am a single mother and this is a safety risk issue how do I go forward powertrain is also still coming up I have other things popping up saying recalls were never fixed please help

NHTSA ODI 11703340

My complaint is regarding the recall Manufacturer # 25S76 and NHTSA # 25V467 this has been going on for 6 months now and Ford keeps telling me there is no fix available. They won't buy back the car for a fair price because they said since it has an open recall they would have to auction it. It has bad missing after every time I put gas in the car. It is a FIRE hazard per the recall and is unsafe and yet I can't get it fixed or sell it as this is public knowledge available to anyone and no one with any sense would buy this car. Ford has had plenty of time to find a solution or fix it and since this is not happening I am stuck. I would like to be covered under the lemon law in Tennessee and I am only asking for what the car would be worth currently without the recall. I need a new vehicle as I travel for work and cover multiple states and it is not safe for me to drive this vehicle and I can't get rid of it.

NHTSA ODI 11703051

The contact owns a 2020 Ford Escape. The contact received notification of NHTSA Campaign Number: 25V467000 (Fuel System, Gasoline); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted. The dealer informed the contact that the notice was for information purposes and that the injector was not available; however, there would be a charge for the repair. The manufacturer was contacted; however, the contact was unable to speak with a representative. The contact had not experienced a failure.

NHTSA ODI 11700567

The contact owns a 2020 Ford Escape. The contact received notification of NHTSA Campaign Number: 25V467000 (FUEL SYSTEM, GASOLINE) However, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

NHTSA ODI 11698159

The contact owns a 2020 Ford Escape. The contact received notification of NHTSA Campaign Number: 25V467000 (Fuel System, Gasoline); however, parts were not yet available for the recall repair. The contact was concerned because the family was planning a long trip with the vehicle and was concerned about the unrepaired recall. The manufacturer was not made aware of the issue or the concern. The contact had not experienced a failure.

NHTSA ODI 11697395

The contact owns a 2020 Ford Escape. The contact received notification of NHTSA Campaign Number: 25V467000 (Fuel System, Gasoline). The contact stated on several occasions, while driving at various speeds, there was an abnormal sound coming from the engine compartment, which grew louder while accelerating. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was unknown.

NHTSA ODI 11696133

NHTSA Recall 25V467 was issued in July 2025. It has been over 3 months of constant fear for under-hood fire from possible fuel injector crack. My family's safety has been at risk long enough, this needs a permanent fix please!

NHTSA ODI 11695794

The contact owns a 2020 Ford Escape. The contact received notification of NHTSA Campaign Number: 25V467000 (Fuel System, Gasoline); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while decelerating and coming to a stop, the engine sputtered before the vehicle came to a complete stop. The failure had not occurred while the fuel tank was filled with premium fuel. There were no warning lights illuminated. The dealer was contacted, and it was confirmed that parts were not yet available for the recall repair. The manufacturer was made aware of the failure and opened a case. The failure mileage was approximately 30,000.

NHTSA ODI 11695822

My vehicle has had a recall for awhile and I have been unable to drive because it has a fuel injector recall and no parts have been made and they don’t know when they’re going to be made. I feel that if they can’t make the parts that they need to give me another vehicle so that I am able to drive to work or appointments instead of having to get rides, I have contacted my Ford dealership locally and they still have no idea when parts are going to be made

NHTSA ODI 11695592

The contact owns a 2020 Ford Escape. The contact received notification of NHTSA Campaign Number: 25V467000 (Fuel System, Gasoline). The contact had called a local dealer and was informed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

NHTSA ODI 11695442

The contact owns a 2020 Ford Escape. The contact stated that while driving approximately 25 MPH, the check engine warning light illuminated. The contact drove the vehicle to the intended destination and parked the vehicle, but was concerned about restarting the vehicle. The contact received notification of NHTSA Campaign Number: 25V467000 (Fuel System, Gasoline); and the contact related the failure to the recall. The contact had not taken the vehicle to a local dealer or to an independent mechanic. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not informed of the failure. The failure mileage was 52,741.

NHTSA ODI 11695191

The contact owns a 2020 Ford Escape. The contact received notification of NHTSA Campaign Number: 25V467000 (FUEL SYSTEM, GASOLINE); however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

NHTSA ODI 11695201

Catalyst converter just brock while driving. The muffler shop repair said that a lot of other car owner have the same problem, even the dealer salesperson tolls me that they can't keep up with part in stock.

NHTSA ODI 11694157

My car hesitates when driving forward from a stop and the rpm's jump up and down. It almost stalls when going up a steep hill. I have to leave it running when filling it up or it is very hard to start and sometimes will stall after starting. Check engine light is on and tire sensor light is on. The sound system doesn't work. Have read online about a lot of people having the same problems with their car.

NHTSA ODI 11694193

The contact owns a 2020 Ford Escape. The contact received notification of NHTSA Campaign Number: 25V467000 (Fuel System, Gasoline); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while attempting to accelerate while driving at various speeds or from being idle, the vehicle hesitated before accelerating as if the vehicle was about to stall or lose power. The vehicle also jerked while in park. The dealer was contacted, and it was confirmed that the part was not yet available for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 44,000.

NHTSA ODI 11693277