What 1,479 owners told NHTSA about the 2020 Ford Escape Gas

My Adaptive Cruise Control, Blind Spot Warning, Rear Cross Traffic Warning, Pre Collision warning all quit working and just flash across the screen, my light indicators for blind spot on my side mirrors quit working, my back up camera just has a bluescreen, there is no audio so no alerts can be heard and my sync doesnt work it has the screen but wont let you hear anything so yes I drive a bit away to work not having these features has been a major safety concern I have almost backed into someone because they were in my blind spot and no warning lights or warning sounds I have perviously went to a dealership for four active recalls they only look at the powertrain one there was one about spot welds nothing was done about either they broke like within the first few months of me having the car I have never received anything on extending my warrenty partly because I moved I guess but they basically told me when I was there for the recalls I would have to come back and pay for them to look at the rest which I said I wasn't aware that I had to pay for something that was a safety concern so then I contacted the place where I purchased the car that was 2 weeks ago they still have not contacted me back after several attempt and no response I then got on chat with Ford gave them a list of what was going on and they have yet to respond either but it was read just being ignored at this point and I'm at the end of my patience these are major safety issues I haven't even had this car a maybe a year if that and no one care to help I was told there was nothing wrong with anything basically I would have to wait for something to happen when I went for the recalls

NHTSA ODI 11684265

1) confirmed after many service trips that a wire in the engine harness is being pinched causing my check engine light to come on or off depending on if the wire is currently pinched or not. i took my car in a couple times and was told that they could not do anything if the engine light is not currently on, even when i could read the error to them from my app. 'service engine soon due to an electrical fault' this made evething even harder because when the engine light would come on was unpredictable. after recall work my care was always returned with no engine light shining, i was hopefull those recalls was what i needed, after a short time the engine light would come on and off again. i kept bugging about the light and FINALLY they dug deeper into the issue and found the wiring harness issue. SHORTLY after my warrenty expired, and would not fix it with out cost.. even though i could show... by the alerts in my app that this had been an issue long before the warrenty expired. the car was a demo sold as new and i had my first notification within the first few months of having it. 2) Door Recall- i was told would take months to fix due to not having parts. my window currently does not work due to issues that caused the recall. 3) car stalls after fueling most of the time. 4) RPMS jump high randomly 5) plastic sunroof piece fell off.

NHTSA ODI 11683672

Around the 38,000 mile mark on our 2020 Ford Escape we received many different errors (AWD Fault, ABS, AdvanceTrac Service, Hill assist, etc). I found out via NHTSA and other forums that this is a common issue in the vehicle from the AWD module, and although it is AWD related, it is not eligible for the Powertrain warranty per Ford because it is an electrical component. I declined the $1200 repair at the dealership so I could first call Ford Customer Service, at the recommendation of the dealership, though the Service Tech did mention it is a safety concern because the ABS is apparently also controlled by the AWD. After a couple different calls to Ford, they have refused to acknowledge that it is a manufacturer defect, or pay for the repair. With no help from Ford, I have no other option than to file a complaint here. Based on other resources online, the issue seems to stem from improper grounding of the wiring on the AWD module.

NHTSA ODI 11682439

All the TPMS sensors have had to be replaced on the Escape with under 51K miles on them. The Ford Dealer admitted this is a serious Safety issue and have had numerous complaints.

NHTSA ODI 11679283

My key fob stopped working due to BCM not being able to communicate.

NHTSA ODI 11679001

A module is causing communication issues in the car between its and the key fob causing the car not to be able to start at all. It has been at the Ford dealer [XXX] for over a month now and they are unable to remedy the situation. They claim they can’t update the software or can’t find out what’s wrong with the car. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI 11678417

My 2020 Ford Escape Hybrid experiences complete electrical failure - battery saving mode followed by total power loss. Ford has published Technical Service Bulletins SSM 49990 (NHTSA ID: MC-10199655-0001) and SSM 49574 (NHTSA ID: MC-10187983-0001) addressing this exact issue through ABS module programming. However, both my local Ford dealership and Ford Customer Service claim these documented TSBs do not exist in their systems. This appears to be systematic denial of safety-related warranty repairs for a known defect. According to my research, some of Ford owners could receive a 8 year Hybrid component warranty through these TSBs. It seems to be a typical pattern for Ford to avoid warranty procedures by denying TSBs. I have records of the calls. I cannnot upload it from this page

NHTSA ODI 11678236

obd communication with emissions and state safety inspection. Ford knows -- will not fix under recall

NHTSA ODI 11677838

All kinds of warning lights come in and stay on, which a lot of people are having the same issue which is due to a faulty sensor module.. I almost hit a truck who pulled out of a parking lot once I was on top of him ( was trucks fault) and no warning lights were functioning properly. There's also a recall for a fuel injector issue that ford is taking their sweet time to remedy, but technically I'm driving a time bomb that st any moment this fuel injection issue could crack and leak and cause a fire. And I'm not about to lose my life because of it. I've contacted ford for a lemon law buyback and they are taking their sweet time in that. No warning lights are functioning properly causing a danger for me to drive it. But I have to have a reliable care to get to dr appts and to shop for groceries. Something has got to be done about this. And further more when I purchased this car used I questioned the salesperson at the used car lot about this recall paper that was in the glove compartment about the recall on the fuel injection. He told me it was nothing. Bull!!! Why have that paper in the car if there wasn't a recall for the fuel injection when I bought it back in July 2023. No dealership should have the right to sell any car with a recall already in place. I want to sue the used car dealership for selling me this lemon. The car dealership was key auto of Somersworth nh but now they have a new place in Rochester nh...they should be held accountable for selling me the vehicle with a recall already in place. Ford said recall didn't go into effect till 2025, but why have a document in the car about it when I purchased car in 2023. Makes no sense.

NHTSA ODI 11677418

I have a recall been having this problem for months told them what was going on they said nothing was wrong. Months later recall got called for the fuel injector and replacement of high fuel injectors im a single mother. Check engine came on when I gas it..it won't go or goes slowly then takes off into gear

NHTSA ODI 11676294

Warning lights coming on and staying on unless I press ok on steering wheel. Warning lights are: pre-collision assist not available, and fault service required, and off, and traction light comes on and stays on.

NHTSA ODI 11676021

My vehicle had been driving great up till about three or four months ago. It started losing speed, stalling and would not accelerate unless i pressed the pedal to the floor which I had to do in order to avoid an accident. All while this was happening the service light with the would comes on, but once I cut the car off and started it up again the next day or after running multiple errands the service light would be gone and my car would drive normal so I thought it was just a fluke and I didn’t worry about it again. Until now!!! Just today my car would not start and at the same time I would also get a warning saying, start the car or cut the engine off as I was trying to start the car so that was crazy. And in order to get it started I had to get the battery jumped, after that it would start right up. But later if I tried starting the car up again it would barley start up without multiple attempts of me pressing the push start, and pressing down hard on the brake pedal and to top it all off my car is losing speed and stalling again.. So because of this I had the battery, terminals, starter, and alternator tested and they said everything is fine so none of that is causing my car not to start up. While trying to find a solution and get a estimate on repairs, I found out my car model has three recalls on it but from what I can see non of these recalls should cause any of these issues. Still I made a appointment to drop it off tomorrow so they can fix the recalls and hopefully figure out what the problem is and fix these other issues. Any who, I thought I should share this just in case others are having these problems and maybe Ford will correct these hazards. Thank you.

NHTSA ODI 11675511

I am the owner of a 2020 Ford escape. My vehicle falls under the recall dealing with defective fuel injectors. The dealership preformed the suggested service or installing the drain tube and updating the software. I’ve been noticing that my vehicle has a slight hesitation while accelerating in speed and I would periodically smell the strong scent of gasoline, but no check engine or warning lights ever come on. Here recently while driving, my car started slowing down unexpectedly by itself and started idling extremely rough, almost like a tractor and the check engine light came on. I pulled over in the nearest parking lot, turned the car off and looked under the hood but didn’t see anything out of the norm except a small wet spot on the engine cover and there was the slight smell of gasoline. I didn’t think anything of it because I had recently had my oil changed and thought it was probably just a slight spill from there they and refilled the engine oil. I was able to restart my car and everything seemed to have went back to normal. I was able to drive my car to the nearest auto part store where they were able to run a diagnostic scan to see why my check engine light was on. The scan pulled two error codes: the first one being P0302 which is a cylinder 2 misfire, and the second one being P3402 which is a Cylinder 1 Deactivation/Intake Valve Control Circuit Performance. I called ford to see what could be done and they informed me that there was currently no fix for my vehicle. And when asked what i should do the person on the phone told me to “drive the car until it was inoperable”. Which is absolutely crazy to me!

NHTSA ODI 11675519

Underneath the transmission is a part that once damaged could emit steel into the transmission which causes damage to the transmission. Small pieces of steel. My technician said it happens to all the Ford vehicles mainly the Ford Escape and Ford has not provided a recall for this and it cost $3,500.00 to be replaced. I am disgusted that this damaged part that puts pieces of steel into the transmission could not be noted by Ford as a legitimate recall. Please see what you can do. It's been reported constantly. Thank you

NHTSA ODI 11675452

When it's hot outside, the car will not shift out of park.

NHTSA ODI 11674935

Subject: Safety Complaint – TPMS & Trunk System Failure on 2020 Ford Escape Hybrid I’m reporting two ongoing issues with my 2020 Ford Escape Hybrid that I believe are connected to a recall I’ve seen issued for other vehicles of the same make and model year. 1. Tire Pressure Monitoring System (TPMS): My dashboard only displays pressure readings for two of the four tires. The other two do not register at all, which makes it difficult to monitor tire safety. 2. Trunk Release Button Failure: The button to electronically open my trunk no longer works. I have to manually open the liftgate each time, which is not how the vehicle was designed to function. The last time I took my vehicle in for a recall-related service, I was told I would need to return to complete additional recall work. I never received follow-up communication, and my VIN currently does not show any active recalls, despite these ongoing issues and my earlier service visit. I have since discovered that other 2020 Ford Escape models have been recalled for failures related to the Body Control Module or related systems—which seem directly tied to my problems. I’m requesting a review of my case, as these failures could compromise vehicle safety. I’d also appreciate consideration for repair assistance or further investigation into whether my VIN should be included in the relevant recalls. Thank you for your time and attention.

NHTSA ODI 11675184

When I push the driver window down and when I want to roll it up. The driver window don't go up i have to play with button by pushing it up and down for about 5 to 10 minutes. I have to keep pushing the button up-and-down or turn my car off, open my door it takes a minute for it to go back up. The passenger window goes up and on its on like for example i want to let the window up it comes down by itself. Ford has fixed the driver door panel for the window, but it's doing the same thing. My tire system, it doesn't give me the tire pressure. And when I put gas in my suv, my engine is revving up-and-down, and it cuts off. And when I'm driving, he doesn't want to go I have to push on the gas to make it go. But as far as the window, I have issues with that every single day ever since Ford fixed my suv. And the gas, every time I put gas in My suv make like it wanna shut off, and it do shut off. Sometimes when I put my foot on the gas after pumping gas. This is a ongoing procedure for me. This happens every single day, and every time that I put gas in my suv. This has been going on for about six months or more.

NHTSA ODI 11674174

The contact owns a 2020 Ford Escape. The contact stated that the message "Tire Pressure Sensor Fault" was displayed for the rear passenger's side tire; however, the tire air pressure appeared to be normal upon inspection. The dealer was notified of the failure. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure, but no assistance was provided. The contact was informed that the VIN was not included in NHTSA Campaign Number: 20V635000 (Electrical System, Tires). The failure mileage was 78,000.

NHTSA ODI 11669458

4WD module was failing. It affected hill braking, AWD and collision alert and other components. These messages popped up on my driver screen repeatedly. Safety was compromised in winter driving in snow with no AWD. Also, safety impaired with no collision assist available and all the other safety features related to the module . I took it in for repair eventually and dealer confirmed error(s) and replaced the AWD module. I got error messages for at least 2 months before I took it in. The car had less than 30000 miles and was only 4 years old when this started. It was repaired in December 2024.

NHTSA ODI 11667435

The contact owns a 2020 Ford Escape. The contact stated while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. The contact stated that several unknown warning lights were illuminated. In addition, the vehicle failed to accelerate above 30 MPH. The vehicle was taken to the dealer where it was diagnosed with a failed high-voltage battery. The contact was informed that the high-voltage battery needed to be replaced. The vehicle was not repaired. The contact stated that the battery was the original high-voltage battery. The manufacturer was made aware of the failure. The contact was advised to contact the NHTSA Hotline to report the failure. The contact was informed that the repair was not covered under warranty or recall. The failure mileage was approximately 105,000.

NHTSA ODI 11665819

1) AWD module failed, 2) The failure of this module resulted in the deactivation of the Advance Track, Hill Start, and pre collison detection systems. 3)Dealer inspected and ran a diagnostics which into the problems listed above. 4)Manufacturer has inspected it. 5)The warnings and systems failure happen when the module failed.

NHTSA ODI 11665058

The contact owns a 2020 Ford Escape. The contact stated while driving at approximately 40 MPH, the message "Low Tire Pressure Fault" was displayed. The vehicle was taken to a local dealer, where it was diagnosed that the TPMS sensor needed to be replaced. The contact related the failure to NHTSA Campaign Number: 20V635000(Electrical System, Tires); however, the dealer informed the contact that the VIN was not included in the recall. The vehicle was not repaired. The manufacturer was notified of the failure and provided the same information. The manufacturer referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 41,000.

NHTSA ODI 11662630

May 2025 The following fault codes illuminated on vehicle start up. * AWD FAULT SERVICE REQUIRED * Hill Start Assist Not Available * Service Advance Trac * Pre-collision Assist Not Available. Wrench light illuminated on dash board. AWD and safety features disabled intermittently. OBD Codes: - C0090:18-6C Power Transfer Unit Actuator - Circuit Current Below Threshold - C0095:18-64 Rear Diff Unit Actuator ‘A’ - Circuit Current Below Threshold - C00A2:01-6C Drive-in Control Module Power Transfer Unit Control Circuit Driver. - C00A3:01-6C Driveline Control Module Rear Diff Unit ‘A’ Control Circuit Driver - P0562:00-AF - System Voltage Low on AWD Module. Appears to be AWD module failure.

NHTSA ODI 11660087

The contact owns a 2020 Ford Escape. The contact stated that while driving at various speeds, the "All Wheel Drive fault - Service Required", "Hill start not available", and "Pre-Collision assist not available" messages were displayed. The vehicle was taken to a local dealer, where it was diagnosed and determined that an undisclosed module needed to be updated and the battery replaced. The vehicle was repaired out-of-pocket; however, the "All Wheel Drive fault - Service Required" message was displayed again. Upon further investigation, the contact related the failure to an unidentified recall; however, the VIN was not included. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 72,000.

NHTSA ODI 11655380

AWD module failed at 20,000 miles

NHTSA ODI 11655032