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What 1,479 owners told NHTSA about the 2020 Ford Escape Gas

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (1,479)Crash / fire / injury (36)Body & structure (603)Transmission & drivetrain (226)Fuel system (182)Electrical system (149)Engine (107)Driver assistance (60)Visibility & wipers (59)Latches & locks (39)Brakes (37)Backup camera & sensors (26)

26 of 1,479 complaints match · Backup camera & sensors · clear filters · page 2 of 2

Jan 8, 2021Backup camera & sensors

ON SEP 02, 2020 I WAS SOLD A-2020 FORD ESCAPE BY BOLIVAR FORD ,BOLIVAR, TN 38008.I WAS NOT TOLD BY THE SALESMAN THAT THE CAR HAD A OPEN SAFETY RECALL AND SHOULD NOT HAVE BEEN SOLD TO ME UNTIL THE RECALL WAS FIX. WHEN I TEST DROVE THE CAR I NOTICE THE CAMERA WOULD WORK SOME TIME AND OTHER TIME IT WOULD NOT. I HAVE RECEIVED A RECALL LETTER FROM FORD BUT THEY SAID THAT THE PARTS WERE NOT AVAILABLE TO FIX THE CAMERA .IT IS VERY UNSAFE WHEN BACKING UP WHEN THE BACKUP CAMERA IS NOT WORKING.

NHTSA ODI 11387225

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Working with the data? Download all 1,479 complaints as CSV · fetched from NHTSA July 18, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2020 Ford Escape Gas verdict →