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What 61 owners told NHTSA about the 2020 Dodge Journey

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (61)Crash / fire / injury (2)Electrical system (17)Backup camera & sensors (12)Engine (8)Lights (5)Brakes (4)Steering (3)Transmission & drivetrain (3)Visibility & wipers (3)Airbags (2)Seat belts (2)

2 of 61 complaints match · Seat belts · clear filters

Sep 3, 2024AirbagsSeat belts

The passenger seat belt is popping out from the wall of the car

NHTSA ODI 11612286

May 27, 2022Seat belts

The contact owns a 2020 Dodge Journey. The contact experienced a driver's seat belt functionality failure. There was a seat belt warning light. The vehicle was taken to the local dealer which diagnosed failure with the seat belt. The seat belt was not repaired due to the part not being available. The manufacturer was not notified of the failure. The approximate failure mileage was 142,000

NHTSA ODI 11466456

Working with the data? Download all 61 complaints as CSV · fetched from NHTSA July 19, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2020 Dodge Journey verdict →