What 92 owners told NHTSA about the 2020 Chevrolet Trax

The contact owns a 2020 Chevrolet Trax. The contact stated that the rear passenger-side seat belt failed to retract, and the rear driver-side seat belt later failed to retract, resulting in both rear seat belts being unable to retract or adjust. The contact stated the failure prevented the installation of a child safety seat, rendering the vehicle unsafe for transporting an infant. The vehicle was taken to the dealer, who confirmed that no recalls or warranty coverage applied to the failure and provided a diagnostic fee for further inspection. The manufacturer was not notified of the failure, and the vehicle remained unrepaired. The failure mileage was approximately 23,000.

NHTSA ODI 11749069

There are vertical splits from the sidewall seam to the tread line. Oil spurted out when I checked the tire pressure. Bubba is the person who put on the tires. +1 (386) 868-9696

NHTSA ODI 11748186

Tire cracks on all tires. 4 separate reports. Please send link to upload information. All for tires replaced at GM Murfreesboro Bubba +1 (386) 868-9696. P205/70 R16 96 H Did not contact police. They ignored a human trafficking case and drug tracking by [XXX] Iowa pharmacy license revoked [XXX] Investigation stopped by Det. [XXX], [XXX], and [XXX]. FBI Mark Shaeffer. Have all evidence. Turned into the correct federal agency. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI 11748196

P205/70 R16 96 H radial tubeless Do not contact local law. Local law sent my divorce to all local law in 2010. Covered up human and drug trafficking cases by [XXX] pharmacy license revocation state of iowa [XXX]. Paperwork should be in file. Det [XXX], Sheriff [XXX] over warrants in 2010, [XXX] [XXX], Mark Shaeffer local FBI, Agee TBI all covered up. Daughter disappeared. Local law will impede any investigation. Bubba Ruffner +1 (386) 868-9696 is the manager for the installation of all tires and car repairs. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI 11748200

P205/70 R16 96 H Radial Tubeless driver rear 1P50F951L 4825 P205/70 R16 96H passenger front 1P50F951L 4625 Made in Mexico P205/70 R16 96 H Radial Tubeless passenger front 1P50F951L 0126 P205/70 R16 96 H Radial Tubeless passenger rear 1P50F951L 4625 P205/70 R16 96 H Radial Tubeless driver rear ISY 0[XXX]205/70 R16 96 H Radial Tubeless driver front 1P50F951L 4825 Do not contact local law. Local law sent my divorce to all local law in 2010. Covered up human and drug trafficking cases by [XXX] pharmacy license revocation state of iowa [XXX]. Paperwork should be in file. Det Kelvin T. Jones, Sheriff Mike Fitzhugh over warrants in 2010, [XXX], Mark Shaeffer local FBI, Agee TBI all covered up. Daughter disappeared. Local law will impede any investigation. Bubba Ruffner +1 (386) 868-9696 is the manager for the installation of all tires and car repairs. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI 11748205

My car is a 2019 not 2020 and white not gray. The gas gauge doesn’t read pressure and drops by 1/4 up or down. I don’t have all the features which were supposed to be on the car. The rear door doesn’t close. I have ice inside my front windshield in the winter. I took the car back immediately. They refused to change the vehicle to the gray trax within the 48 hours. They sold me the car in the dark. The brand new tires skidded on wet pavement, and suction cups for placing a windshield appear in the ice on the inside of the front windshield. The car is dangerous. Continental. All foot tires just replaced. P205/70 R16 96H passenger front 1P50F951L 4625 Made in Mexico P205/70 R16 96 H Radial Tubeless passenger front 1P50F951L 0126 P205/70 R16 96 H Radial Tubeless passenger rear 1P50F951L 4625 P205/70 R16 96 H Radial Tubeless driver rear ISY 0F951L 4724 P205/70 R16 96 H Radial Tubeless driver front 1P50F951L 4825 XXX P205/70 R16 96 [XXX] radial tubeless Do not contact local law. Local law sent my divorce to all local law in 2010. Covered up human and drug trafficking cases by [XXX] pharmacy license revocation state of [XXX] [XXX]. Paperwork should be in file. Det [XXX], Sheriff [XXX] over warrants in 2010, [XXX] [XXX], [XXX] local FBI, Agee TBI all covered up. Daughter disappeared. Local law will impede any investigation. [XXX] [XXX]ger for the installation of all tires and car repairs. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI 11748207

Rear back up camera image is foggy. Have tried to clean multiple times, but it continues to be foggy.

NHTSA ODI 11738571

My full complaint of the 2020 trax after buying brand new and only I as the owner and driver. Nov 2023- seat belts would not stay latched. We found out slamming on the breaks for a tractor trailer that flipped in front of us on 495. February 2024 - dash screen out, on and off as it wanted. February 2024- Heat and AC control not turning like they were super glued March 2024- dash screen out again complete black out April 2026- strut replacement @60,000 miles April 2026- water pump coolant leak April 2026- 3 serpentine belts in 3 days. I think that's all the consumer needs to be aware of, make a logical choice but the extra warranty it will save you I promise. All items have been covered by warranty, extended warranty or special warranty coverage. Make sure you research. And definitely make sure your dealership upholds their word and warranty. I carry my book with me Everytime I head to the shop. All work has been done under 63000 miles.

NHTSA ODI 11735568

I think it is crazy that my 2020 chevy trax doesnt have a temperature garage, there was a 2019 recall concerning leaking coolant, and I believe a recall on something dealing with the oil cap or component all of which I am having problems with. First in February of 2026 I was on a busy multiple lane express way and all of a sudden my coolant image warning light came on and indicated :engine overheating idle engine". No pre-warning or nothing , no temperature gauge to even see if the car was running hot. So I had to merge over 3 lanes at night on a busy highway in order to get off on the next exit. My issue was my coolant reservoir only had a spoon full of coolant all the coolant was gone. The shop told me my water pump was leaking and that was causing the coolant leak. This was repaired. A month later I have another coolant leak in a different spot and now I have oil leaking from somewhere. Firestone told me there is a oil cap or component recall but I can't find any recall on an oil component using my VIN numbers. This is so disappointing that I've only had this car for 4 years and 3 months and I'm having these issues related to recalls and complaints Ive seen from other owners.

NHTSA ODI 11727856

Digital Display & information screen goes black, you can't see anything at all. I had an issue with my Trax not to long after I purchased it had to take it back to dealership told service manager about it, nothing was done about the display. With the display out you couldn't read any warnings at all not even temperature and blown my engine. My Trax didn't have regular gages. The dealership had free lifetime powertrain warranty, now they don't want to put a new engine it.

NHTSA ODI 11726824

The Instrument panel that shows the Tire Pressure, Speed, Oil, Mileage etc. goes blank black then comes back on. Its been happening for a year and I did contacted Chevy about it. I waited for them to contact me back but they never did. I have taken it for the oil changes at the dealer but its usually on. I explain to the Chevy Dealer service about it over the phone, they told me it would cost a certain amount to fix and they needed to do a diagnosis first. This has been going on for 3 years (the turning blank on and off) while driving .

NHTSA ODI 11726865

I was driving my car and was at a stop sign and the vehicle started acting odd and it felt like it was lunging me forward. I was concerned that it was going to do it without my control and after that it almost sluggish and stalling until I could get it out of the intersection. Took it to a repair shop and the whole turbo unit needs to be replaced with 38,000 miles on it.

NHTSA ODI 11719156

The CarPlay no longer gives me accurate directions. The directional arrow drifts on the map and sends me everywhere except the direct route. I've tried using both Google and Apple maps to no avail.

NHTSA ODI 11714472

For coolant reservoir being made out of polypropylene materials that is resistant to expansion and cracking, the overflow line into my reservoir is severally cracked causing excessive leaking of coolant causing steam and engine overheating.

NHTSA ODI 11711401

Driving on a main road on news year eve on my way home from work in a snow storm, my vehicle decides to only drive 9mph or less indicating that it has gone into limp mode. Unable to go up hills of any incline caused panic from the drivers around me. Luckily I was able to pull into a parking lot and sit and call for help. My vehicle was showing a code for the accelerator pedal position sensor indicating an issue with the voltage difference between the APP and the Throttle position sensor. The computer was able to be reset and my car then drove fine but the next day, it did it again. And without the scanner being plugged in the entire time, My car was not drivable.

NHTSA ODI 11711404

It wouldn't pass smog due to an air/fuel intake. Coded every time. This caused it to go into " low engine power" after the mechanic looked at it, he said the oil had gotten into the manifold, the tubes and the turbo which apparently is a design flaw, and now my turbo is on its last leg. which is going to cost thousands. I am told it will do the same thing after a a year or so and will have to repeat this process. I can't pass smog. There is too much air coming out, and you can't block the airflow. So basically, I will have to replace the turbo, and the manifold, we already put in an oil tank to divert it. If I had known this was going to happen, I wouldn't have purchased this vehicle. I need to travel and now I do not feel safe in this car. This issue should be on the recall list to repair for those unsuspecting customers. I am in the hole for the repairs that need to be done currently as well as 3 more years of paying this off.

NHTSA ODI 11708570

Repeatedly disply reduce engine warning, , stabiliTrak / traction warnings, loss of power while driving, and dashing board goes dark.

NHTSA ODI 11705494

Every winter because of the cold weather the tube for the turbo cracks and causes performance problems such as lack of throttle, sluggishness, limp mode activates. In limp mode the vehicle will only go about 10 miles per hour. This has happened on multiple occasions. In the warmer weather this problem does not arise. It is only in the winter time because the particular tube is made from plastic which breaks in cold weather.q

NHTSA ODI 11705042

The manual parking brake system (hand lever) failed to adequately restrain the vehicle when fully engaged. The component is available for inspection upon request. My safety was put at risk because the vehicle failed to remain securely parked with the parking brake fully engaged. If parked on an incline, this defect creates a risk of the vehicle rolling and causing an accident. Additionally, a fully functional parking brake is a critical emergency braking backup system, which is compromised by this malfunction. I have not gotten to a dealer to get it checked yet. There was a warning light eventually. After a couple of times, I pushed on the accelerator once I realized the parking brake was on. I turned it off. It was only when I noticed it was a bit jankey when attempting to reverse is when i noticed it

NHTSA ODI 11702206

The contact owned a 2020 Chevrolet TRAX. The contact stated that since the vehicle was purchased, the engine had been failing. The contact stated that while driving at an undisclosed speed, there was an abnormal rattling sound coming from underneath the vehicle. No warning lights were illuminated. The contact stated that on a separate occasion, the engine overheated. The engine temperature warning light was illuminated. The vehicle was taken to the dealer, where it was diagnosed with engine failure. The vehicle was not repaired. The contact stated that the vehicle remained at the dealer unrepaired. Most recently, the vehicle was repossessed. The dealer made the manufacturer aware of the failure. The failure mileage was approximately 64,000.

NHTSA ODI 11700565

My display screen that shows the speed, odometer intermittently stops working, preventing me from seeing anything on the screen.

NHTSA ODI 11699695

Since purchasing the vehicle brand new, the transmission went out at 30,000 miles (mostly the accelerator components), the water pump, motor, and fuel pump all went out around 90,000 miles. Have gotten all things fixed, but lights keep popping back up no matter what gets repaired. Excessive overheating—three signs light up on the dashboard: red thermometer indicating an overheating engine; check engine light; and check engine light with arrow pointing downward indicating engine speed to be reduced. This car is a danger to anyone in it or around it.

NHTSA ODI 11697049

Breaks lock down when driving. Had multiple things replaced and it still does it. Said they don’t know what could be still causing the problem.

NHTSA ODI 11697068

The contact owns a 2020 Chevrolet Trax. The contact stated that while driving and making turns, the steering wheel had to be turned to the intended direction completely for the vehicle to turn as needed. The contact also stated that while driving and depressing the brake pedal to come to a complete stop, the vehicle failed to respond as intended, causing the braking distance to be extended. The vehicle was taken to the dealer, where it was diagnosed that the front passenger's side lower control arm had failed due to defective factory assembly. The dealer replaced the lower control arm, and the vehicle was repaired. Additionally, the contact stated that the A/C system was inoperable, and the infotainment system screen was significantly hot and turned off intermittently while driving. The vehicle was taken to an independent mechanic, where the A/C system motor was replaced; however, the failure persisted. The contact was advised that the A/C system motor was not the cause of the failure, and the contact was referred to the dealer for diagnostic testing. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 60,000.

NHTSA ODI 11685876

At 20,000 miles I was doing 70 which was the speed limit the engine light came on and flashed and put itself into limp mode it acted fine once the car was turned off and back on the dealer hooked a scanner up and said nothing but the electronic port was wrong which the charging port wouldn’t work half the time. At 149000 miles the water pump went out as soon as I paid it off due to Chevy dealer avoiding warranty work causing it to over heat and blow a head gasket.

NHTSA ODI 11684633