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What 10 owners told NHTSA about the 2020 Buick Envision

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (10)Crash / fire / injury (3)Airbags (3)Transmission & drivetrain (3)Brakes (2)Driver assistance (2)Electrical system (2)Equipment (1)Lane Departure (1)Seat belts (1)Speed control (1)Wheels (1)

1 of 10 complaints match · Transmission & drivetrain · crash/fire/injury only · clear filters

Sep 7, 2023BrakesDriver assistanceTransmission & drivetrain1 injury

I put the car into park and I exited the vehicle because I forgot to push the stop button. So I reached accross the driver's seat and push the stop button. When I did this the car began to roll back as if it was in neutral. I did not touch the shift knob. It shifted into neutral on its on. The front down was open at the time. The car should not have moved if the front door was open. The car ended up rolling down a small hill and ran over me.

NHTSA ODI 11543086

Working with the data? Download all 10 complaints as CSV · fetched from NHTSA July 19, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2020 Buick Envision verdict →