Home · 2020 Acura MDX Sport Hybrid · Complaints

What 5 owners told NHTSA about the 2020 Acura MDX Sport Hybrid

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (5)Fuel system (4)Electrical system (1)Engine (1)Seat belts (1)Speed control (1)Transmission & drivetrain (1)

Newest first · 5 complaints

Dec 12, 2024Electrical systemEngineFuel system

There is a recall on my 2020 Acura MDX and I have been going to the local Acura dealer to get the part for the last 6 months and every time I go they tell me they are still waiting for the part. Periodically, the vehicle lurches while I am driving causing a major back and forth tugging and jerking. This is very unsafe. I am demanding that Acura prioritizes my need to get this fixed. I do not know if the jerking of the vehicle is due to the recall, but regardless, Acura needs to do the right thing and send the part to the Acura dealership so I can get this fixed. No Acura dealer in my area says they have the part. I am on a "waiting list." My car last did this jerking motion on 12

NHTSA ODI 11630480

Oct 22, 2024Seat belts

Middle row passenger seatbelt malfunctioning. Waiting on part on back order. Available for inspection until it gets replaced. Numerous occasions noticed the belt would lock when getting children out of car and didn’t think anything of it. Had to move middle row seat to get it to retract out of the lock position. Today my child got tangled in the seatbelt and he was trying to get out of car and it retracted and locked and kept getting tighter around his chest. I tried slacking the belt back to loosen it and it wouldn’t retract out and only got tighter. I eventually cut the belt as he couldn’t breathe and I was unable to loosen the belt. It has not been inspected yet by anyone as I’m waiting for the part to come in. No messages on car dashboard.

NHTSA ODI 11621163

Mar 18, 2024Fuel system

NHTSA Recall Number 23V-858. Honda/Acura still have NOT fix my car supposedly due to they are short on the fuel pump part.

NHTSA ODI 11578174

Aug 21, 2023Speed controlFuel system

When putting the vehicle in "Drive" it unexpectantly rapidly accelerated causing me to aggressively brake the vehicle. It's happened twice and could easily have crashed into surrounding property or pedestrians. I brought the vehicle to the Dealership but considering it is an intermittent problem they couldn't duplicate the situation. Acura said they have no record of anything like this happening. There were no electronic lights or indicators that warned me of a malfunction. The first occurrence was several months ago, and the latest occurrence happened two days ago

NHTSA ODI 11539712

Jan 3, 2021Transmission & drivetrainFuel system

THE CAR DOES HAVE SMOOTH ACCELERATING FROM A STOP; IT FEELS AS IF ITS SEARCHING THROUGH GEARS. IN ADDITION, WHILE DRIVING A HUMMING NOISE IS PRESENT AS IF THE BATTERY OR ELECTRIC PARKING BAKE IS BEING ENGAGED OR DISENGAGED. THE CAR IDLES WHEN AT A COMPLETE STOP INSTEAD OF ENGAGING AUTO SHUT OFF FEATURE.

NHTSA ODI 11386211

Working with the data? Download all 5 complaints as CSV · fetched from NHTSA July 20, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2020 Acura MDX Sport Hybrid verdict →