Feb 28, 2025Electrical system
The DIM (Driver Instrument Module) flickers intermittently and I have no idea when it's going to go out completely. It actually does go out and there's a solid white panel or colored lines, but it comes back in. This displays the speedometer & fuel. This is a safety issue. I would hate for this to go completely out while I am driving. I do not know the cause for the malfunction. However, per the Volvo tech; they're aware this is a reoccurring issue.
NHTSA ODI 11645460
Dec 26, 2022Electrical system
On December 24, I was about a quarter mile into my drive when the car shut off. The dashboard went blank and I had to coast to a stop. I was unable to restart or use any parts of my car except for the emergency blinker. Nothing alerted me on my dashboard prior to this incident. I could not use the SOS alert button in the car. I had a half tank of gas. I had to wait in the 9 degreeF cold for 2 hours before it could be towed to the service center. My speed was approximately 25MPH on a local road and I don't know what would have happened if this occurred at any higher speed with more traffic. Prior to this on 11/15/22, I had another incident with this car. I could not open the doors with the key FOB and then I could not start the car. A battery jump was attempted by the tow service and it did not work. The car was towed to Hudson Valley Volvo service center where they completed software control module downloading, electrical equipment trouble shooting etc., for 3 days and I was able to drive it again. Unfortunately, I do not feel safe driving this car.
NHTSA ODI 11498891
Aug 22, 2022Electrical systemFire1 injury
I was driving down our main road and I saw and smelled smoke coming out of the air vents, then a warning light came on my dashboard for my 12V battery I pulled over right away and opened the trunk and saw fire on the left-hand side. I attempted to extinguish the fire myself using soda, I was pulling clothing (2 shirts and napkins) out of the car and burned my hand We towed the car to Volvo and they are claiming it’s not their fault We have only had the car for 4 months And my husband could have died or worse if my child was in the back seat!
NHTSA ODI 11480473
Jul 28, 2022Electrical systemFire
I was driving down our main road and I saw and smelled smoke coming out of the air vents, then a warning light came on my dashboard for my 12V battery I pulled over right away and opened the trunk and saw fire on the left-hand side. I attempted to extinguish the fire myself using soda, I was pulling clothing (2 shirts and napkins) out of the car and burned my hand
NHTSA ODI 11476336
Aug 19, 2020Electrical system
PARKING BREAK CAN BECOME TEMPORARILY UNAVAILABLE AND WHEN THIS HAPPENS THE INFORMATION CENTER DOES NOT RELAY ANY OTHER INFORMATION WHEN THE AUTO IS RUNNING! GPS, TIRE PRESSURE, ETC LOW GAS, ETC INFORMATION IS VOIDED. THREE TIMES CAR HAD TO BE REPAIR, APPARENTLY WATER, COFFEE ETC CAN GET INTO THE SWITCH AS THE SWITCH IS LOCATED NEXT TO THE CUP HOLDERS BETWEEN THE SEATS. BAD LOCATION OR POOR DESIGN OF THE SWITCH? SERIOUS "BECAUSE RUNNING INFORMATION" IS VOIDED ON DASH!. FIRST REPAIR WAS FREE, SECOND TIME THE REPAIR WAS TO COST $500. THIRD TIME (AT A DIFFERENT DEALERSHIP)REPAIR WAS NO COST ("COFFEE OR OTHER MAY HAVE GOTTEN INTO THE SWITCH" ONE MECHANIC NOT RELATED TO VOLVO SUGGESTED THAT THEY SIMPLY DISCONNECT THE BATTERY, WAIT AND RECONNECT SO THAT THE COMPUTER SYSTEM IS VOIDED FOR A FEW MINUTES. VEHICLE WAS IN MOTION ON CITY AND HIGHWAY WHEN PROBLEM OCCURED...
NHTSA ODI 11350197