What 541 owners told NHTSA about the 2019 Volkswagen Jetta Hev

1. 1800 MILES-TRANSMISSION FLUID LEAK, THE SERVICE PEOPLE TOLD ME IT WAS A KNOWN PROBLEM WITH 2019 JETTAS, REPAIR TOOK 2 MONTHS 2. HEATER DOESN'T BLOW OUT WARM AIR WHEN TRAVELING UNDER 40 MPH, EVEN AFTER 18 MILES OF DRIVING 3. GRINDING/CROAKING NOISE LIKE A FROG AT 28-30 MPH AND AGAIN AT 40 MPH 4. BRAKES SQUEAK 5. TRUNK FALLS ON MY HEAD UNLESS I PUSH IT ALL THE WAY UP PER OWNERS MANUAL ADDENDUM

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VEHICLE WAS PURCHASED 3 DAYS AGO AND HAS 300 MILES ON IT. THERE IS A CONSISTENT METALLIC GRINDING SOUND BETWEEN 20-40 MPH. NOT SURE WHAT'S GOING ON. ONLINE RESEARCH INDICATES THAT THIS IS A COMMON ISSUE AND VW IS AWARE BUT CLAIMS IT'S NORMAL. IT CERTAINLY DOESN'T SOUND NORMAL.

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I HAVE NOTICED VERY REGULARLY THAT THERE IS A GRINDING NOISE COMING FROM THE TORQUE CONVERTER WHEN DRIVING BETWEEN 4TH AND 5TH GEARS SPECIFICALLY IN ECO MODE WITH THIS VEHICLE. I HAVE REPEATED STEPS TO REPRODUCE THE ISSUE VERY TIME WHEN USING THE SHIFTRONIC MODE IN THE VEHICLE AS WELL. THIS PROBLEM IS NOT ONLY DISTRACTING, BUT COULD ALSO BE AN ISSUE THAT LEADS TO MECHANICAL PROBLEMS IN THE FUTURE TO THE TRANSMISSION WHICH LEADS TO LOWERED RESALE VALUE.

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FIRST, TRUNK OF THE CAR. IT'S UNSAFE AND DOESN'T LOCK UNLESS U OVEREXTEND IT OPEN. I HAVE BEEN HIT IN MY HEAD TWICE BEFORE I LEARNED MY LESSON. SECOND, TRANSMISSION. IT MAKES A GRINDING NOISE WHEN OPERATED AT SLOWER SPEEDS. I AM REACHING 9,500 MILES AND NOISE IS STILL THERE SINCE DAY ONE. THREE, THE ENGINE. I BELIEVE THERE IS A INTERNAL DEFECT BECAUSE TODAY I WAS DRIVING A THE ENGINE OIL LIGHT CAME ON. ONCE I CHECKED THE OIL I SAW THAT THE DIPSTICK WAS CLEAN, NO OIL, NADA. WHERE HAS ALL THE OIL GONE ON A NEW 2019 JETTA? IT SURE HASN'T BEEN LEAKING ON THE GROUND OF MY GARAGE BECAUSE THERE IS NO FLUIDS.

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BRAND NEW VEHICLE WITH 300 MILES. FROM THE DAY I PICKED IT UP WITH 37 MILES, IT GRINDS EVERY TIME IT ACCLERATES INTO 3RD GEAR AUTOMATIC TRANS. DEALERSHIP CONTACTED, SERVICE MGR STATED THIS IS "NORMAL" FOR THIS TRANSMISSION. ALSO STATED HIS HANDS ARE TIED ON WHAT HE CAN DO BECAUSE VW HAS CALLED THIS "NORMAL." HE ALSO SAID HE IS LIMITED IN WHAT HE CAN DO AT THE LOCAL LEVEL BECAUSE "WE DIDN'T MAKE THE CAR." THIS DOES NOT SOUND "NORMAL" TO ME. I AM CONCERNED THAT MY VEHICLE WILL INCUR LONG-TERM DAMAGE, WHICH COULD LEAD TO A SIGNIFICANT PUBLIC SAFETY RISK. IT ALSO REPRESENTS A POTENTIAL FINANCIAL RISK FOR MYSELF AND OTHER UNKNOWING BUYERS. THE REP. WHO SOLD ME THE CAR SAID HE WAS UNAWARE OF THIS ISSUE BUT THE SERVICE REP. WAS CLEARLY AWARE. I AM VERY CONCERNED THAT THE TRAIL OF DISCLOSURE WAS NOT EXTENDED BEYOND THE SERVICE DESK TO SALES AND, IN TURN, TO BUYERS LIKE MYSELF.

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NOTICED GRINDING SOUNDS FROM WHEN I GOT THE CAR, READ ONLINE AND THOUGHT IT WAS NORMAL. APPARENTLY NOT; THE TORQUE CONVERTER ISSUE IS VERY COMMON. HOPEFULLY A RECALL IS ISSUED. MY IMMEDIATE ISSUE :TOOK IT IN TO DEALER FOR NORMAL OIL CHANGE AT 10K MILES, AND THEY TELL ME IT HAS A TRANSMISSION LEAK, AND THE CAR IS NOT DRIVABLE UNTIL ITS FIXED. THINGS LIKE THIS SHOULDNT BE HAPPENING IN A NEW CAR...NOT COOL VW. ISSUE A BUY BACK!!!!!!!!

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SINCE DAY ONE OF OWNERSHIP, MY 2019 JETTA R-LINE HAS BEEN PRODUCING AN ABNORMAL GROANING/GRINDING NOISE DURING ACCELERATION BETWEEN 20-40 MPH. I NOW HAVE ABOUT 5000 MILES ON MY CAR AND THE SOUND IS PROGRESSIVELY GETTING LOUDER, YOU CAN FEEL VIBRATIONS IN THE PEDALS AND STEERING WHEEL WHEN IT HAPPENS. I HAD THE ISSUE DOCUMENTED BY MY LOCAL DEALERSHIP AND FILED A COMPLAINT WITH VOLKSWAGEN CUSTOMER CARE MONTHS AGO, STILL NOTHING HAS BEEN DONE. IT SEEMS LIKE EVERYONE I'VE TALKED TOO WHO WORKS FOR VW HAS ALMOST BEEN INSTRUCTED TO SAY THAT THIS IS A KNOWN CHARACTERISTIC. THERE ARE INTERNET PAGES UPON INTERNET PAGES OF DISGRUNTLED 2019 JETTA OWNERS COMMENTING ON THIS SPECIFIC WIDESPREAD PROBLEM, IT SEEMS TO BE A DEFECT WITH THE TORQUE CONVERTER. OUR TRANSMISSIONS ARE BEING PERMANENTLY DAMAGED, THE RESALE VALUE OF OUR VEHICLE'S IS BEING DIMINISHED, AND ULTIMATELY OUR SAFETY IS BEING JEOPARDIZED BY VOLKSWAGEN ONCE AGAIN.

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SINCE DAY ONE OF OWNERSHIP, THE FRONT SPEAKERS ON MY 2019 JETTA R-LINE HAVE SOUNDED ABNORMAL/DEFECTIVE. THERE IS A HUGE THREAD ON REDDIT REGARDING THIS ISSUE AND IS APPARENT UPON ALL TRIM LEVELS. THIS RATTLING SOUND IS EXPONENTIALLY MORE NOTICEABLE ON THE FRONT PASSENGER SIDE. YOU CAN NOTICE THIS DEFECT DURING ANY GENRE OF MUSIC IF THE CORRECT FREQUENCIES ARE APPARENT IN THE SONG YOU'RE LISTENING TOO, THE RATTLE GETS LOUDER IF YOUR VOLUME IS OVER 50%. I TOOK MY CAR TO THE DEALERSHIP TO HAVE THEM DOCUMENT THIS WIDESPREAD CONCERN. BOTH THE SERVICE ADVISOR AND LEAD FOREMAN SAT IN MY CAR WITH ME AND IT WAS EASY TO REPLICATE THE ISSUE USING THE BALANCE/FADER. THE TECHNICIAN AGREED THAT THIS IS INDEED A DESIGN FLAW AND ORDERING REPLACEMENT COMPONENTS WILL ONLY RESULT IN THE SAME THING. AT THE END OF MY APPOINTMENT THE SERVICE ADVISOR DEEMED THE CONCERN AS A "NORMAL CHARACTERISTIC" OF THE VEHICLE. IT LITERALLY SOUNDS LIKE BLOWN SPEAKERS OR AS IF THEY ARE COVERED IN LIQUID! I'VE ONLY CALLED VW CUSTOMER CARE ONCE ABOUT THIS AND THEY REFUSED TO PUT ME IN TOUCH WITH MY REGIONAL VW REPRESENTATIVE. I'M PLANNING TO CALL THEM AGAIN, THIS IS EXTREMELY DISAPPOINTING AS IT'S PROGRESSIVELY GETTING WORSE.

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TRUNK HAS RANDOMLY OPENED NUMEROUS TIMES EVEN AFTER IT HAS BEEN FULLY CLOSED. THIS HAS HAPPENED WHILE I'M DRIVING OR WHILE THE CAR IS PARKED, AND THE TRUNK JUST BECOMES LOOSE AND SLIGHTLY AJAR. IMMEDIATELY AFTER, I WILL CLOSE THE TRUNK, WHICH SECURES IT, BUT THEN AT SOME POINT IT BECOMES LOOSE AND OPEN AGAIN.

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MAJOR GRINDING NOISE COMING FROM TRANSMISSION DURING DRIVING, TYPICALLY WHEN GOING BETWEEN 20-40 MPH. THERE ARE NUMEROUS COMPLAINTS OF THIS DEFECT, WHICH THE MANUFACTURER STATES AS NORMAL. HOWEVER, IT DOES APPEAR TO BE A DEFECT WITH THE TORQUE CONVERTER THAT COULD AFFECT THE SAFETY OF DRIVER AND PASSENGERS, AND SHORTEN THE LIFE OF THE TRANSMISSION, WHILE ALSO REDUCING THE RESALE VALUE OF THE CAR. I TOOK THE CAR TO THE DEALER AND WAS TOLD THAT IT WAS NORMAL BECAUSE THE SOUND EXISTED ON ALL JETTAS. HOWEVER, JUST BECAUSE THE SAME SAFETY DEFECT APPEARS ACROSS AN ENTIRE MODEL OF CAR DOES NOT MAKE IT NORMAL, IT MAKES IT WIDESPREAD. THERE ARE OVER 13 COMPLAINTS NOW ABOUT THE VW POWER TRAIN, AND MOST OF THEM ARE REGARDING THIS SPECIFIC ISSUE. PLEASE START AN INVESTIGATION. ALSO, THE PDF DOCUMENT OF VWS RESPONSE TO THIS ISSUE IS NOT ABLE TO BE VIEWED ON YOUR WEBSITE, THE LINK IS BROKEN OR DOC IS MISSING.

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CAR WAS BOUGHT BRAND NEW. AFTER 6 WEEKS OF DRIVING AND APPROX 1,200 MILES NOTICED LEAKING OIL IN THE GARAGE. TOOK IT TO THE DEALER. TRANSMISSION SEAL NEEDS TO BE REPLACED AND IT COULD TAKE 2-3 DAYS DEPENDING ON THE AVAILABILITY OF THE PARTS.

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2019 VW JETTA'S GRINDING/RATTLING NOISE FROM THE TORQUE CONVERTER. IT'S DAMAGING THE VALUE OF THE VEHICLE AND WORSE IT'S A SAFETY ISSUE AS IT CAUSES ACCELERATED HEATING AND FAILURE RATE FOR THE ENTIRE TRANSMISSION SYSTEM.

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THE FRONT PASSENGER DOOR VIBRATES LIKE CRAZY WHEN THE RADIO IS TURNED ON AND A CERTAIN FREQUENCY IS HIT (DOESN'T MATTER THE BASS OR VOLUME). THE PROBLEM CAN BE ALLEVIATED BY PUTTING PRESSURE ON THE ARM REST OF FRONT PASSENGER DOOR. THIS ISSUE CAN OCCUR AT ANYTIME - IN MOTION, STATIONARY, ETC.

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TURBOCHARGER FAILURE AT 10,000 MILES. TURBOCHARGER FOUND TO BE DEFECTIVE DURING MY 1ST SERVICE APPOINTMENT FOR THE VEHICLE.

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8 SPEED AUTOMATIC TRANSMISSION HAS A METALLIC GRINDING OR SCRAPING NOISE WHEN OPERATING AT LOW RPM'S DURING ACCELERATION. SPECIFICALLY AFTER THE TRANSITION TO 5TH GEAR. THE POWERTRAIN NOTICEABLY HESITATES DURING ACCELERATION WHEN THIS AFOREMENTIONED SOUND IS ACTIVE. IT'S ONLY A MATTER OF TIME BEFORE THIS TRANSMISSION FAILS AND LEAVES ME IN THE MIDDLE OF A BUSY INTERSECTION. IT'S AN EXTREMELY COMMON ISSUE ON THE 2019 VOLKSWAGEN JETTA THAT THE MANUFACTURER REFUSES TO ACKNOWLEDGE AS AN ACTUAL PROBLEM. THEY CLAIM THE SCRAPING AND GRINDING SOUND IS A 'NORMAL CHARACTERISTIC' OF THE CAR, WHICH IS TOTALLY NONSENSICAL.

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TRUNK LID DOES NOT STAY OPEN ALL THE WAY UNLESS IT IS PUSHED AND LOCKED INTO PLACE. COULD KNOCK SOMEONE OUT IF YOU FORGET TO DO THIS. NEVER SEEN A DESIGN LIKE THIS. VW SHOULD ADDRESS AND FIX THIS HAZARD.

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AFTER A COUPLE OF MONTHS OF OWNERSHIP, THE VEHICLE DEVELOPED WATER LEAKS THROUGH THE REAR DOOR HANDLES WHEN THE CAR WAS STATIONARY. WHENEVER IT RAINED, WATER GOT INTO THE DOOR LOCK LATCH MECHANISMS AND WATER WAS POOLING BETWEEN THE INNER AND OUTER DOOR SEALS. WHEN THE DOORS WERE OPENED, WATER POURED OUT. I EXPLAINED THIS ISSUE TO MY LOCAL DEALER AND DEMONSTRATED THE PROBLEM BUT THEY CLAIMED THAT THEY TALKED TO VOLKSWAGEN AND THAT IT WAS NORMAL WATER DRAINAGE. I DON'T BELIEVE THIS IS NORMAL FOR THE FOLLOWING REASONS : 1) THE FRONT DOORS DON'T HAVE THIS ISSUE 2) THIS ISSUE IN THE LEFT REAR DOOR IS NOT AS BAD AS THE RIGHT REAR DOOR ( A GOOD AMOUNT OF WATER POOLS IN THE SILL IN THE RIGHT REAR DOOR AND I CAN SEE WATER IN THE LOCK LATCH MECHANISM ) 3) THIS ISSUE DIDN'T EXIST WHEN I FIRST BOUGHT THE CAR 4) WATER IS POOLING INSIDE OF THE OUTER PLASTIC DOOR SEAL THAT IS ON THE DOOR SO IF ENOUGH WATER ACCUMULATES, IT MAY END UP PASSING THE INNER PLASTIC SEAL THAT IS ON THE FRAME ( THERE ARE DRAINAGE HOLES ON THE OUTER BOTTOM PART OF THE DOOR, WHICH IS FOR NORMAL WATER DRAINAGE. I AM NOT REFERRING TO THESE ) 5) THIS CAN LEAD TO RUST IN THE LOCK MECHANISM AND CAN ALSO BE A SAFETY HAZARD IN COLD WEATHER WHERE THE DOOR LOCKS MAY FREEZE SHUT 6) I HAVE NOT SEEN THIS TYPE OF ISSUE IN ANY OF THE OTHER VEHICLES I'VE OWNED SO, I DON'T AGREE WITH THE DEALER'S AND MANUFACTURER'S ASSESSMENTS THAT THIS IS NORMAL. PLEASE LOOK INTO THIS ISSUE.

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THE TAIL LIGHTS OF MY NEW 2019 VW JETTA, ARE A HAZARD FOR ANYONE WASHING THE VEHICLE. THEY ARE VERY SHARP AT THE BOTTOM EDGE AND YOU CAN CUT YOUR SELF. AS A MATTER OF FACT THAT HAPPENED TO THE SALES AGENT THAT I NEGOTIATED WITH ON DECEMBER 27TH AT VW GUNTHER ON DELRAY BEACH FLORIDA. HE WENT TO HELP WITH THE CLEANING OF THE CAR FOR THE DELIVERY, AND CAME BACK BLEEDING WITH A BANDAGE IN HIS FINGER. NOW I AM AFRAID TO CLEAN THAT AREA AND I TOLD EVERYONE IN MY FAMILY TO BE CAREFUL. I THINK VW SHOULD CORRECT THIS ISSUE ASAP

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IT APPEARS THAT THE MAJORITY AND OR ALL OF THE NEW 2019 VOLKSWAGEN JETTA'S HAVE TORQUE CONVERTER DEFECTS. THE DEFECT CAUSES THE VEHICLE TO EMIT A LOUD SCRAPE AND GRINDING NOISE WHICH CAN DISTRACT THE DRIVER. THE COULD CAUSE DRIVERS TO PULL OVER AND POTENTIALLY CAUSE AN ACCIDENT. THE NEW 2019 VOLKSWAGEN JETTA THAT I HAVE BEEN DRIVING HAS BEEN TO THE SHOP 3 TIMES DUE TO THIS SOUND THE TRANSMISSION IS MAKING ON THIS VEHICLE. I HAVE BEEN TOLD THAT IT'S A 'NORMAL CHARACTERISTIC' OF THE CAR. HOWEVER, THIS NEEDS TO REVIEWED BY A 3RD PARTY AS PROPERLY FUNCTIONING AND SAFE TRANSMISSIONS DO NOT GRIND OR SCRAPE AS THESE NOISES GENERALLY MEAN THAT INTERNAL DAMAGE IS OCCURRING INSIDE OF THE VEHICLE'S TRANSMISSION. VOLKSWAGEN ALLOWED ME TO REVIEW A DOCUMENT STATING THEY WERE AWARE OF THE TORQUE CONVERTER ISSUE WITH THIS CAR, HOWEVER, THEY ARE CLAIMING IT'S NORMAL. AGAIN, SAFE TORQUE CONVERTERS DO NOT GRIND OR SCRAPE. HERE'S THE ID TO THE VOLKSWAGEN DOCUMENT THAT CAN BE REQUESTED FROM VW: 32-18-01TT. THE 2019 VW JETTA THAT I HAVE WAS TAKEN TO A 3RD PARTY TRANSMISSION EXPERT AND I WAS TOLD THAT IT WAS A SERIOUS DEFECT AND THEY DID NOT FEEL SAFE TO DRIVE THE CAR FOR EXTENDED PERIODS OF TIME. I FEEL THE SAME WAY, HOWEVER, I'M BEING TOLD BY VW AND THEIR DEALERSHIPS THAT GRINDING TRANSMISSIONS ARE NORMAL AND SAFE WHICH CONTRADICTS REALITY. GRINDING TRANSMISSIONS ON NEW VEHICLES ARE NOT SAFE, THEY'RE DEFECTIVE AND SAYING THAT THEY ARE NORMAL IS LEGALLY CONCERNING. PLEASE LOOK INTO THE SAFETY AND VALUE IMPLICATIONS OF THIS ISSUE FOR A NEW 2019 VOLKSWAGEN JETTA'S. I AM VERY CONCERNED FOR MY SAFETY AND JUST WANT THE PROBLEM FIXED BY VOLKSWAGEN. THEY HAVE REFUSED TO HELP ME 3 TIMES AND I HAVE BEEN GIVEN A RUN AROUND BY VW REGIONAL CARE PROVIDERS WITH THIS ISSUE, TOO (IT'S BEEN A TERRIBLE EXPERIENCE DEALING WITH VW AT TRYING TO GET THE VEHICLE BOUGHT BACK FOR SUCH A BAD DEFECT).

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I PURCHASED THIS CAR IN EARLY MAY 2018. EARLY ON, I EXPERIENCED INCREASING RPM WHEN THE GAS WAS RELEASED AND THE CLUTCH ENGAGED. A SLIGHT BURNING SMELL COULD BE DETECTED FROM THE CLUTCH SOME OF THE TIME. HOWEVER, ON 3 OCCASIONS, THIS MALFUNCTION WAS EXTRAORDINARY, WHERE THE ENGINE RPM SOARED VERY HIGH AND THE CLUTCH DID NOT SEEM TO FULLY DISENGAGE. ON ALL THREE INCIDENTS, THE BURNING SMELL WAS SIGNIFICANT. WITH ONLY 5800 MILES, THE DEALERSHIP DISCOVERED THAT THE CLUTCH WAS WORN TO THE RIVETS. VW OF AMERICA'S RESPONSE; 'OPERATOR ERROR' ' NOT A WARRANTY CONCERN. POINT OF REFERENCE: I HAVE OWNED / OPERATED 8 CARS WITH MANUAL TRANSMISSION OVER THE PAST 43 YEARS FOR A TOTAL OF OVER 700,000 MILES OF DRIVING. I HAVE NEVER NEEDED TO SERVICE A CLUTCH UNDER 100,000 MILES OF SERVICE. THE DEALERSHIP SERVICE DEPARTMENT WAS NOT ABLE TO REPLICATE THIS MALFUNCTION, AS IT ONLY OCCURRED A FEW TIMES EACH MONTH. VW OF AMERICA AGREES IT IS VERY UNUSUAL TO HAVE A CLUTCH WEAR SO QUICKLY, BUT ALSO BELIEVES IT IS DUE TO THE WAY I DRIVE THE CAR AND NOT COVERED BY THEIR WARRANTY. 90% OF MY DRIVING IS ON A 30 MILE (INTERSTATE) SEGMENT BETWEEN MY HOME AND O'HARE AIRPORT (I AM AN AIRLINE PILOT). I CANNOT IMAGINE THE DELIBERATE EFFORT IT WOULD TAKE, OR THE PAIN IN SITTING THROUGH THE KIND OF 'NORMAL' CLUTCH ACTION IT WOULD REQUIRE TO WEAR MY CLUTCH DOWN TO NOTHING IN JUST 5800 MILES. VW OF AMERICA GAVE ME 30 DAYS TO ACCEPT THEIR FINAL OFFER: A REDUCED COST TO ME FOR THE REPAIR OF MY WORN CLUTCH. VW IS NOT ACKNOWLEDGING THAT THERE IS ANYTHING MECHANICALLY WRONG WITH MY CAR OR THE OPERATION OF THE MANUAL CLUTCH SYSTEM. THERE IS NO CONCERN FOR THE ONGOING ISSUE ONCE THE CLUTCH HAS BEEN RESTORED.

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TAKATA RECALL- I TOOK THE VEHICLE IN BECAUSE THE HORN ON THE VEHICLE WAS GOING OFF RANDOMLY WHILE DRIVING. ONCE DIAGNOSED VW DEALERSHIP SAID THAT IT WAS BECAUSE THE FIREWALL OF THE VEHICLE HAD NOT BEEN SEALED, THEREFORE WATER WAS ENTERING THE VEHICLE. THERE WAS MOLD FOUND IN THE VEHICLE, WHICH NOW THEY HAVE TO REPLACE THE INTERIOR OF THE VEHICLE. THE VEHICLE HAS BEEN AT THE DEALERSHIP FOR OVER TWO WEEKS, AND I HAVE NOT RECEIVED A COMPLETION DATE FROM THE DEALERSHIP. THEY HAVE ACTUALLY MADE NO EFFORTS TO CONTACT ME.

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TRANSMISSION GRINDING NOISE FROM DRIVER SIDE OF VEHICLE WHEN AT OR PASSING 29-31 MPH. NOISE DIMINISHES AND THEN RETURNS AGAIN AT 39-41 MPH.

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TL* THE CONTACT OWNS A 2019 VOLKSWAGEN JETTA. WHILE DRIVING 25 MPH OR HIGHER, THE CONTACT HEARD A LOUD BUZZING AND GRINDING SOUND COMING FROM THE TRANSMISSION. THE CONTACT TOOK THE VEHICLE TO SUNRISE VOLKSWAGEN (931 SUNRISE HWY, LYNBROOK, NY 11563, (516) 596-5970) TO HAVE THE TRANSMISSION CHECKED, BUT AN APPOINTMENT COULD NOT BE MADE UNTIL JANUARY 18, 2019. THE MANUFACTURER STATED THAT THEY WOULD CONTACT NHTSA. THE FAILURE MILEAGE WAS 250. *DT CONSUMER WAS TOLD BY THE DEALER NO "REPAIR" WOULD BE NEEDED THAT THEY FELT IT IS NORMAL. *JB

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WINDSHIELD WIPERS ON MEDIUM AND HIGH SETTINGS, HITS A PILLAR AND MAKE A LOUD TAPPING METALLIC EVERY WIPE. IT'S A POOR QUALITY SOUND THAT GETS WORSE AT HIGHWAY SPEEDS BECAUSE OF ADDED WIND STRESS TO WIPERS. MY 2005 BEATER NISSAN SENTRA WIPERS OPERATING SOUNDS LIKE A LEXUS COMPARED TO THIS 2019 JETTA SEL. TOLD DEALER, THEY TESTED AND CONFIRMED IT'S A PROBLEM. REPAIRED CAR WITH A "WIPER ARM ADJUSTMENT". I PICK UP CAR AND OF COARSE, WIPERS STILL MAKE THE STUPID NOISE. I WILL TAKE BACK NEXT OIL CHANGE AND PUSH HARDER. IT RUINS THIS CARS REFINEMENT WHEN ITS RAINING, IT'S SO ANNOYING AND VERY NOTICABLE.

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THE VEHICLE SUSPENSION HARNESS SYSTEM WAS DAMAGED BY VW ROADSIDE ASSISTANCE'S CONTRACTED TOW COMPANY.

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