What 869 owners told NHTSA about the 2019 Toyota RAV4 Plug-in Hybrid

WHEN STARTING THE CAR AFTER 2 OR 3 DAYS NOT BEING DRIVEN AND SUBSEQUENTLY PUT IT IN REVERSE, THERE IS A VERY LOUD NOISE COMING FROM THE FRONT, MAYBE AT THE TRANSMISSION. ONCE YOU SHIFT TO "DRIVE", THE NOISE DISAPPEAR. THE RAV4 HAS ONLY 74 MILES.

NHTSA ODI 11268166

PASSENGER SIDE BLIND SPOT MONITOR DOES NOT DETECT ALL VEHICLES IN BLIND SPOT. WHILE DRIVING ON THE HIGHWAY 1 OUT OF EVERY 10 CARS IN THE BLIND SPOT ARE NOT DETECTED. I HAVE SEVERAL VIDEOS SHOWING THIS THAT I PROVIDED TO THE TOYOTA DEALER NEAR ME. THEY ARE NOT SURE WHAT IS HAPPENING AND HAVE NOT GOT BACK TO ME IN OVER A WEEK NOW. I FIRST NOTED THIS PROBLEM ABOUT 3 WEEKS AGO WHEN DRIVING HOME FROM THE DEALER WITH MY NEW RAV4. I HAVE A 2017 RAV4 THAT DOES NOT HAVE THIS PROBLEM. THE PROBLEM ONLY OCCURS ON THE PASSENGER SIDE BLIND SPOT MONITOR. THANKS.

NHTSA ODI 11267624

THE 2019 RAV4 HV GAS TANK DRY FILL CAPACITY IS 14.5 GAL US. REFUELING ALWAYS AUTOMATICALLY STOPS PREMATURELY AT FUEL GAUGE 3/4 FULL, WHICH CORRESPONDS TO SEVERAL GALLONS DISPENSED LESS THAN A PROPERLY FULL TANK. THE GAS GAUGE IS ACCURATE. THIS HAS OCCURRED WITH EVERY REFUELING SINCE THE FIRST FUELING WHEN THE CAR WAS NEW. THE PROBLEM REDUCES THE EFFECTIVE RANGE ON ONE TANK OF NORMALLY DISPENSED GAS BY AROUND 100 MILES OR MORE. RANGE IS A BIG SELLING POINT OF THE HYBRID MODEL! FURTHERMORE, FILLING VERY VERY SLOWLY TO COAX THE TANK TO ACCEPT A PROPERLY FULL FILL CAN CAUSE NO AUTOMATIC SHUTOFF OF THE GAS PUMP TO OCCUR, WHICH CAN RESULT IN EXCESSIVE FUMES OR OVERFILLING. THIS IS UNSAFE. THE PROBLEM HAS BEEN REPORTED TO TOYOTA USA BY ME AND BY THE DEALER. THE DEALER HAS A TECHNICAL CASE NUMBER AND I HAVE A TECHNICAL ASSISTANCE CASE NUMBER. TOYOTA'S RESPONSE FOR THE LAST 5 MONTHS HAS BEEN THAT THERE IS NO FIX AVAILABLE. THE CAR IS STILL ELIGIBLE FOR REFUND OR REPLACEMENT UNDER THE LEMON LAW PROVISIONS (<15K DRIVEN OR 1 YEAR). THE PROBLEM HAS BEEN REPORTED BY OTHERS: HTTPS://WWW.CARGURUS.COM/CARS/DISCUSSION-T84539_DS1052289 HTTPS://WWW.TOYOTANATION.COM/THREADS/CANT-SEEM-GET-A-FULL-TANK-OF-GAS.1654530/ HTTPS://WWW.TOYOTANATION.COM/FORUM/1004-RAV4-5TH-GEN-HYBRID-XA50-2019/1654324-ANYONE-HAVE-ANY-ISSUES-W-19-RAV4-HV.HTML HTTPS://WWW.RAV4WORLD.COM/FORUMS/201-4-5-ELECTRIC-RAV4-HYBRID-EV/298909-DIFFICULTY-GETTING-FUEL-TANK-FULL.HTML

NHTSA ODI 11267751

DRIVING AT A SPEED OF 60MPH I HEARD A STRANGE NOISE ARISE FROM THE REAR PASSENGER SIDE OF THE VEHICLE AND SMELLED A BURNING (ELECTRICAL) SMELL. I CUT OFF THE HEATER AND SEAT WARMERS AS A PRECAUTION, SLOWING THE CAR TO A SPEED OF 30-40MPH. APPROX. 2 MINUTES LATER, MY DASHBOARD LIT UP WITH ABOUT 4 CONSECUTIVE WARNINGS 1. ANTILOCK BRAKE SYSTEM HAS MALFUNCTIONED. 2. LANE TRACING ASSIST HAS MALFUNCTIONED. 3. REAR CAMERAS HAVE MALFUNCTIONED. 4. PARKING ASSIST WITH AUTOMATED BRAKING (PA W/AB) HAS MALFUNCTIONED. BRAKES CONTINUED TO ENGAGE, BUT FELT STIFF AS THOUGH THEY MAY STOP WORKING. WAS ABLE TO SAFELY TAKE BACK-ROADS TO MY LOCAL DEALER (VANCOUVER MCCORDS TOYOTA) WHERE IT IS STILL UNDERGOING INVESTIGATION.

NHTSA ODI 11267558

2019 RAV4 HYBRID EXHIBITS FUELING PROBLEMS, CONSISTENTLY. PARKED ON LEVEL CONCRETE, SHUT OFF, IN "REFUEL" STATUS, AT THE FUEL ISLAND, IT DEPENDABLY SUFFERS ABJECT FAILURE AT ATTEMPTS TO REFILL THE GASOLINE TANK AT THE FUEL PUMP. WITH THE FUEL PUMP NOZZLE SET TO LOWEST FLOW SETTING, AT ANY MOMENT, THE FUEL BEING PUMPED DOWN THE FILLER TUBE SURGES BACK UP THE FILLER TUBE, OCCASIONALLY SPILLING OUT ONTO THE SIDE OF THE CAR AND THE GROUND. OTHER TIMES, WITH THE PUMP NOZZLE SET TO LOWEST FLOW SETTINGS, IT MAY AUTOMATICALLY AND ARBITRARILY SHUT OFF AFTER 1 GALLON OR 4 GALLONS, WHEN THE MILES DRIVEN ALONG WITH THE FUEL GAUGE INDICATES THE TANK REQUIRES AT LEAST 10 GALLONS. IT IS IMPOSSIBLE TO KNOW FROM ONE FILL-UP TO THE NEXT FILL-UP IF THE TANK IS FULL, CLOSE TO FULL, OR SEVERAL GALLONS SHY OF FULL. REFUELING THE RAV4 HYBRID IS A CHALLENGE THAT DEFEATS THE BEST MECHANICAL AND FLUID DYNAMICS AWARE PERSON TRYING TO FILL THE TANK. THIS ISSUE IS ONGOING AND HAS BEEN OCCURRING SINCE THE VEHICLE WAS PURCHASED NEW WITH 9 MILES ON THE ODOMETER ON AUGUST 19, 2019.

NHTSA ODI 11266945

WHEN TEST DRIVING VEHICLE FELT LIKE TRANSMISSION WAS NOT SHIFTING PROPERLY BUT NOT BEING A MECHANIC THOUGHT IT WAS JUST MY IMAGINATION. THEY WOULD NOT PUT A DEFECTIVE CAR ON THE LOT FOR SALE RIGHT? WRONG!!!! WHEN I DROVE IT AFTER GOT IT HOME IT WAS OBVIOUS THERE WAS A BIG PROBLEM. EVERY TIME I STOPPED AT A LIGHT THEN TOOK FOOT OFF OF BRAKE TO ACCELERATE CAR WOULD LURCH, SHAKE, SHUDDER BEFORE I EVEN GOT MY FOOT ON ACCELERATOR. THOUGHT IS WAS GOING TO DIE. WOULD HESITATE WHEN TRYING TO ACCELERATE WHEN PUT IT IN PARK TO TURN OFF ENGINE SAME LURCH SHAKE SHUDDER AND SOUNDS LIKE ENGINE DIED. CAR HAS 61 MILES ON IT. WAS DEFECTIVE WHEN SHIPPED FROM FACTORY TOOK IT BACK TO DEALER, SAID THERE ARE TONS OF COMPLAINTS ABOUT THIS SAME ISSUE. TOYOTA AWARE BUT HAS NO FIX IN PLACE. DEALER CLAIMS NOTHING THEY CAN DO BUT WAIT ON TOYOTA. SO NOW I HAVE A BRAND NEW CAR THAT I HAVE TO CONTINUE MAKING PAYMENTS ON WHILE TOYOTA CONTINUES BUSINESS AS USUAL AND MY CAR SITS IN THE GARAGE, AFRAID TO DRIVE IT.

NHTSA ODI 11266718

FUEL SPILLS WHEN FILLING GAS. FUEL TANK DOES NOT FILL TO CAPACITY AT FIRST CLICK SO WHEN I ADD ADDITIONAL FUEL IN AN ATTEMPT TO COMPLETELY FILL TANK, FUEL SOMETIMES SPILLS OUT.

NHTSA ODI 11266923

TOYOTA'S 2019 RAV4 LIMITED HYBRID BOASTS OF HAVING A 14.5 GALLON FUEL CAPACITY. WHEN I FILL MY TANK, I CAN FILL IT TO 10 GALLONS MAXIMUM. THE SERVICE ADVISOR, AARON ENGLAND, INSISTS THAT THIS IS NORMAL. HE STATED THAT NO CARS CAN BE FILLED TO CAPACITY. I AM NOT WANTING TO FILL TO CAPACITY. TOYOTA IS NOT ACKNOWLEDGING THIS IS INACCURATE AND SAYS MY CAR EITHER HAS 3-4 GALLONS, BUT THE SENSOR CAN NOT DETECT IT OR I HAVE A TANK SMALLER THAN CLAIMED. THEY WILL NOT INVESTIGATE. WHEN FUELING MY VEHICLE, IT STOPS FUELING WHEN A LITTLE MORE THAN AN 1/8 OF A TANK SHOWS REMAINS UNTIL FULL. ONLINE, THERE IS MUCH EVIDENCE FROM OTHER OWNERS THAT THIS IS AN ISSUE AND TOYOTA IS REFUSING TO OFFER HELP.

NHTSA ODI 11266495

MULTIPLE FUEL SPILLS HAPPENED WHILE THE 2019 RAV4 HYBRID WAS STATIONARY, BEING REFUELED. THE MANUAL PROVIDED STATES THAT THE LOW FUEL LIGHT ILLUMINATES WHEN THERE IS 2.2 GALLONS OR LESS FUEL IN THE TANK, AND IT STATES THE FUEL CAPACITY IS 14.5 GALLONS. WHEN FUELING AFTER THE LOW FUEL LIGHT ILLUMINATES, AND THE FUEL GAUGE INDICATES "E"; THE TANK OVERFILLS WITH APPROXIMATELY 9.3 GALLONS, OR 3 GALLONS SHORT OF WHAT WAS EXPECTED. THIS RESULTS IN HAZARDOUS FUEL SPILLS WHEN THE ATTENDANT ATTEMPTS TO FILL THE TANK. ALSO, THE VEHICLES RANGE IS LESS THAN EXPECTED WHICH CAN RESULT IN DIVERSIONS AND/OR A STRANDED DRIVER.

NHTSA ODI 11266524

WHILE I WAS DRIVING DOWN THE ROAD, I HEARD A LOUD POP ABOVE MY HEAD. THEN WHAT SOUNDED LIKE PEBBLES HITTING MY ROOF SO I SLID MY SUNROOF VISOR BACK A LITTLE AND I COULD SEE THE BROKEN GLASS.

NHTSA ODI 11265813

LESS THAN ONE MONTH AGO, I PURCHASED A NEW 2019 TOYOTA RAV4 HYBRID LIMITED THAT WAS BUILT IN JAPAN AND HAD ONLY 7 MILES ON THE ODOMETER. THE CAR WAS ADVERTISED TO GIVE COMBINED 40 MPG AND HAVE A 14.5 GALLON FUEL TANK. I NOW HAVE APPROXIMATELY 2 THOUSAND MILES ON THE CAR AND I HAVE EXPERIENCED THE SAME ISSUE EVERY TIME THAT I GET GAS IN MULTIPLE STATES AND GAS STATIONS. THE TANK WILL NOT FILL UP AND THE GAS PUMP SHUTS OFF BEFORE THE TANK IS FILLED. EVERY TIME THAT I FILL UP, THE FUEL GAUGE ALWAYS STAYS ABOUT 2-3 LINES BELOW THE FULL MARK. TWO DAYS AGO I DROVE THE CAR UNTIL IT STOPPED DISPLAYING A MILES-TO-EMPTY READING AND SIMPLY READ, 'FUEL NEEDED.' MINUTES BEFORE GIVING THIS READING, IT SAID THAT I HAD APPROXIMATELY 31 MILES LEFT. I CHECKED THE TOYOTA REMOTE CONNECT APP ON MY PHONE THE NEXT MORNING AND IT READ THAT I HAD 24 MILES UNTIL EMPTY. I DROVE TO THE GAS STATION AND WAS ONLY ABLE TO PUT IN 8.9 GALLONS OF GAS BEFORE THE FUEL PUMP SHUT OFF. I ATTEMPTED TO CONTINUE FUELING TWO MORE TIMES BUT EACH TIME I TRIED TO TOP OFF, I ONLY GOT A LITTLE MORE GAS BEFORE IT KEPT SHUTTING OFF. AFTER TOPPING OFF TWICE, I ACHIEVE A GRAND TOTAL OF 9.4 GALLONS OF GAS PURCHASED. IF THE TANK IS SUPPOSED TO HOLD 14.5 GALLONS AND I WAS ONLY ABLE TO ADD 9 TO A CAR THAT WAS SUPPOSEDLY ON EMPTY, THAT IS 5 GALLONS OF GAS THAT IS MISSING. I'M AWARE THAT MANY TOYOTA HAVE APPROXIMATELY 2 GALLONS LEFT IN RESERVE WHEN THE GAS LIGHT GOES ON, HOWEVER, 9+2=12 AND STILL LEAVES THE CAR SHORT OF ABOUT 2 GALLONS OF GAS. THIS IS DANGEROUS AND IS A SAFETY HAZARD AS IT WILL RESULT IN MANY PEOPLE TRYING TO TOP OFF THEIR GAS BY FORCING FUEL INTO THE TANKS AND BEING UNABLE TO DETERMINE WHEN THE STOP. THIS CAN CAUSE GAS LEAKS AND AN INCREASE IN EMISSIONS OR RISK OF FIRE. IT APPEARS THAT MANY OF THE 2019 TOYOTA HYBRIDS THAT WERE BUILT IN JAPAN ARE EXPERIENCING THIS ISSUE.

NHTSA ODI 11265572

WHEN FILLING UP THE GAS TANK, IT MAXES OUT AT 9-10GAL WHEN THE TANK IS SUPPOSEDLY A 14+ GALLON TANK. I WILL WAIT UNTIL 20 MILES TO EMPTY AND THEN FILL UP AND IT STILL ONLY FILLS UP PARTIALLY.

NHTSA ODI 11265308

THE BACK-UP CAMERA QUIT WORKING WITHIN A MONTH OF PURCHASE (578 MILES). ANYTIME YOU PUT THE VEHICLE IN REVERSE THE CAMERA DOES NOT WORK MAKING IT UNSAFE TO BACK IN MANY CIRCUMSTANCES.

NHTSA ODI 11265390

TL* THE CONTACT OWNS A 2019 TOYOTA RAV4. WHEN THE FUEL TANK WAS FILLED UP, IT REGISTERED 3/4 FULL INSTEAD OF COMPLETELY FULL. THE VEHICLE WAS TAKEN TO BIG TWO TOYOTA OF CHANDLER (480-302-4651, LOCATED AT 1250 S GILBERT RD, CHANDLER, AZ 85286), BUT THE FAILURE COULD NOT BE DUPLICATED. THE TECHNICIAN STATED THAT IT COULD BE A DESIGN FLAW WITH THE FUEL TANK. THE FAILURE WAS NOT REMEDIED. THE MANUFACTURER STATED THAT THE FAILURE WAS A KNOWN ISSUE AND A CLAIM MANAGER WOULD CALL THE CONTACT. THE CONTACT WAS NOT CALLED BACK. THE FAILURE MILEAGE WAS APPROXIMATELY 200.

NHTSA ODI 11265474

UNABLE TO FILL TANK TO CAPACITY. TANK HOLDS 14.5 GALLONS BUT I CAN ONLY GET AT MOST 10 GALLONS IN WHEN RANGE OF LESS THAN 40 MILES AND GAUGE READS LESS THAN A QUARTER OF A TANK. AT 40 MILES TO THE GALLON, THERE SHOULD BE ROOM FOR 13.5 GALLONS. RANGE ONLY INCREASES TO NOT MORE THAN 475 MILES WHEN "FULL" WHEN I SHOULD GET 550 AS ADVERTISED. I BOUGHT THE CAR IN AUGUST AND HAVE HAD THE SAME EXPERIENCE AT THE GAS STATION WITH 4 FILL UPS. LOOKS LIKE MANY 2019 HYBRID RAV4 OWNERS ARE HAVING THE SAME PROBLEM. I COMPLAINED TO THE DEALER WHO CLAIMED TO NEVER HAVE HEARD OF THIS.

NHTSA ODI 11265517

BRAND NEW VEHICLE HAD ONLY BEEN DRIVEN 20 MILES AWAY FROM THE DEALERSHIP, AT LOW SPEED, IN A PARKING LOT, ALARMS BEGAN GOING OFF INDICATING NUMEROUS SYSTEM MALFUNCTIONS INCLUDING; LOW BRAKE POWER, ANTILOCK BRAKE SYSTEM MALFUNCTION, VEHICLE STABILITY CONTROL SYSTEM MALFUNCTION, SECONDARY COLLISION BRAKE SYSTEM MALFUNCTION, ELECTRONICALLY CONTROLLED BRAKE SYSTEM MALFUNCTION, PRE-COLLISION SYSTEM MALFUNCTION, ULTRASONIC DETECTING & RANGING SYSTEM MALFUNCTION.

NHTSA ODI 11259026

WHEN ATTEMPTS ARE MADE TO PUT FUEL IN THE VEHICLE THE PUMP STOPS AT 3/4 FILL. THIS DOES NOT MEAN THERE IS 3/4 THE QUANTITY THE GAS TANK HOLDS. IT IS EASY TO RUN OUT OF FUEL SINCE THE GAS GAUGE READING IS INACCURATE. IT TAKES MULTIPLE STARTING THE PUMP TO PUT MORE GAS IN BUT IT IS UNCLEAR HOW MUCH IT REALLY TAKES TO BE FULL. THIS IS DANGEROUS SINCE RUNNING OUT OF FUEL WHILE DRIVING CAN LEAD TO AN ACCIDENT. THIS HAPPENS WHEN THE CAR IS STATIONARY IN FRONT OF THE GAS PUMP.

NHTSA ODI 11258197

GAS TANK WILL NOT FILL EASY, OR TO THE TOP. GAS GUAGE DOES NOT WORK PROPERLY.

NHTSA ODI 11257291

TL* THE CONTACT OWNS A 2019 TOYOTA RAV4. THE CONTACT STATED THAT THERE WAS AN OBSTRUCTION REFLECTING OFF THE DASHBOARD ONTO THE DRIVER'S SIDE REARVIEW MIRROR. CHEROKEE COUNTY TOYOTA (301 LIBERTY BLVD, CANTON, GA 30114, (770) 704-9525) WAS CONTACTED AND SUGGESTED THAT THE CONTACT TRY TO GET USED TO THE REFLECTION ISSUE. THE DEALER TRIED TO GET THE CONTACT TO SWITCH TO A CAMRY, BUT SHE REFUSED. THE MANUFACTURER WAS CONTACTED AND PROVIDED A CASE NUMBER AND A CASE MANAGER. THE MANUFACTURER PROMISED A CALL BACK AND SCHEDULED AN APPOINTMENT, BUT IT WAS NOT KEPT. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 48. *JS

NHTSA ODI 11257289

MY 2019 TOYOTA RAV4 HYBRID LIMITED BUILT IN JAPAN HAS A FUEL FILL UP ISSUE THAT PEVENTS THE CAR FROM BEING FULLY FUELED UNDER NORMAL CIRCUMSTANCES. THE GAS PUMP WILL SHUT OFF 1-2 GALLONS BEFORE THE TANK IS ACTUALLY FULL, MEANING THAT IN ORDER TO GET A FULL TANK, THE USER HAS TO FORCE FUEL INTO THE TANK. THIS PRESENTS TWO PROBLEMS: 1) THIS IS A CONCERN BECAUSE THERE IS SOME SORT OF PRESSURE ISSUE INSIDE THE GAS TANK THAT'S PREVENING PROPER FILLING WHICH COULD RESULT IN GAS SPEWING OUT OF THE FILLER HOLE AND PRESENTING AN ENVIRONMENTAL/SAFETY/FIRE HAZZARD. 2) WITH A GAS TANK THAT'S LISTED AT 14.5 GALLONS THAT ADVERTISES A RANGE OF 600+ MILES ON A TANK OF GAS, YOU EFFECTIVELY HAVE A USEABLE FUEL QUANTITY AND RANGE WELL BELOW WHAT TOYOTA ADVERTISES MEANING THEY ARE ENGAGING IN FALSE ADVERTISING. MY DEALER IS AWARE OF THIS ISSUE SINCE OTHER OWNERS ARE EXPERIENCING THE SAME OR SIMILAR ISSUES, BUT SO FAR, TOYOTA IS UNABLE TO ADDRESS THIS FUEL FILLING ISSUE.

NHTSA ODI 11256380

THE FUEL TANK IS EITHER UNABLE TO FILL TO THE RATED CAPACITY OR IS OUT OF CALIBRATION. THIS CAUSES THE STATION PUMP TO STOP PROVIDING FUEL BEFORE THE TANK IS FULL. IN ORDER TO OBTAIN ANYWHERE NEAR A FULL TANK OF GAS YOU MUST IGNORE THE PUMPS AUTOMATIC SHUTOFF AND GUESS AS TO WHEN TO STOP. THIS IS CLEARLY A SAFETY ISSUE AS NOT KNOWING WHEN TO STOP CAN CAUSE FUEL TO SPILL FROM THE VEHICLE. THIS HAS BEEN HAPPENING SINCE THE FIRST FILL UP OF THE VEHICLE IN APRIL OF 2019 AND CONTINUES TO THIS DAY (SEPTEMBER 2019). TOYOTA HAS REPLACED THE FUEL SENDING UNIT BUT THE ISSUE STILL PERSISTS. THEY HAVE NOT ISSUED ANY SERVICE BULLETINS OR WARNINGS REGARDING THIS ISSUE BUT CLAIM IT IS WIDESPREAD FOR THE 2019 RAV4 HYBRID. THEY ALSO CLAIM NO MORE REPAIR ATTEMPTS WILL BE MADE AS THEY DO NOT KNOW WHAT THE ISSUE IS OR HOW TO FIX IT.

NHTSA ODI 11255325

19 RAV4 XLE AWD TRANSMISSION ISSUE AND POWER TRAIN. MY VEHICLE HAS DRIVEN UNDER 5K MILES AND I NOTICED TWO MAJOR PROBLEMS. FIRST, RPM MOVES UP AND DOWN WHEN I SLOW DOWN THE VEHICLE. I DON'T SEE RPM SHIFTS WHEN I REDUCE THE SPEED IN RANGE OF 10MPH BUT I SEE RPM MOVES UP AND DOWN WHEN THE REDUCTION BECOMES GREATER LIKE 15 AND 20 MPH. FURTHERMORE, THERE IS A HESITATION AND LURCHES. ONCE THE VEHICLE'S SPEED IS REDUCED UPTO EITHER 4 MPH OR 5 MPH AND TRY TO SPEED UP, I CAN TELL IT HESITATES AND LURCHES. AS A RESULT, I WITNESSED RPM JUMPS HIGH ALL OF SUDDEN. THE VEHICLE HAD SOFTWARE UPDATE ON 9/9/2019 AND I TOOK VIDEO RECORD AND POSTED ON YOUTUBE. HTTPS://WWW.YOUTUBE.COM/WATCH?V=FRUVFZAUPTQ&T=11S

NHTSA ODI 11254351

DRIVER END OF LOWER DASH BOARD TRIM REFLECTS ON THE DRIVER SIDE VIEW MIRROR. REFLECTION INTERFERES WITH VISIBILITY. REFLECTION GOES AWAY WHEN THE WINDOW IS FULLY LOWERED. TOYOTO CUST SERVICE CLAIMS PROBLEM IS A DESIGN DEFECT AND THERE IS NO FIX FOR IT RIGHT NOW. DANGEROUS TO DRIVE THE VEHICLE WITHOUT COVERING THE DRIVERS END OF THE DASH.

NHTSA ODI 11254393

VEHICLE WILL ONLY FILL 9.5GAL AT PUMP. REQUIRES NOT RECOMMENDED FORCE PUMPING IN ORDER TO ACHIEVE FULL TANK. VEHICLE SYSTEM GUAGE WILL INCORRECTLY READ FULL DESPITE MISSING 4-5GALLONS. FUEL GUAGE RAPIDLY DROPS QUICKLY. I HAVE GIVEN TOYOTA 4 VISITS TO FIX THE ISSUE. THEY HAVE REPLACED FUEL SYSTEM BUT ISSUE PERSIST.

NHTSA ODI 11253943

MY 2019 RAV4 XSE HYBRID MODEL WAS RECENTLY PURCHASED AND I BEGAN TO NOTICE SOME DISCREPANCIES IN WHAT THE VEHICLE HAD ADVERTISED FOR DTE VERSUS SIZE OF THE TANK. THE VEHICLE'S MANUAL SAYS THIS CAR HAS A 14.5 GALLON TANK, BUT THE LAST 3 TIMES I HAD GONE TO REFILL, THE PUMP USUALLY SHUTS OFF AROUND 9-11 GALLONS AND THE METER JUMPS BACK TO THE FULL MARK. THE MANUAL ALSO SAYS THERE'S A 2.2 GALLON RESERVE FOR SAFETY, BUT THAT MATH DOES NOT ADD UP TO HOW MUCH I FILL UP WHEN THE GAS LIGHT TURNS ON. 30MI LEFT ON DTE, I USUALLY RUN IT UNTIL I HAVE ABOUT 10MI LEFT AND EVEN THEN UPON REFUEL I BARELY BREAK THE 10 GALLON MARK, SO WHERE'S THE OTHER 2.3 GALLONS (MINUS THE 2.2 RESERVE)? I CURRENTLY GET ON TOTAL AVERAGE 38.8 MPG. AFTER A FULL REFILL, THE NEEDLE IS AT THE FULL MARK, MY DTE AT THE TIME USUALLY REPORTS 475 MPG, BUT EACH TIME MY REFILL LIGHT COMES ON, MY ODO METER (I RESET EACH TIME AT REFUEL) ONLY HAS ME AT ABOUT 380-400 MILES DRIVEN. NOW, I GET THAT DTE DYNAMICALLY CHANGES, BUT WITH OVER 100 ESTIMATE MILES DIFFERENCE? THAT'S COMPLETELY INSANE AND FALSE ADVERTISING. I'VE ALSO NOTICED THAT EVERYTIME I RESTART MY CAR, THE DTE ALWAYS SOMEHOW LOSES A FEW MILES FROM THE LAST REPORTED NUMBER. SO SAY I HAVE 400 MILES AND DROVE 20 IN TRIP A (DTE ~380MI), I WOULD TURN OFF THE CAR, TURN IT BACK ON, AND THE DTE WOULD REPORT 373 OR SOMETHING IN THAT BALLPARK. EACH AND EVERY TIME THE DTE ALWAYS SEEMS TO REDUCE UPON ENGINE START, WHICH GETS ME CLOSER TO MY TOTAL MILEAGE BY REFUEL AROUND 380...A FAR CRY FROM THE INITIAL ~475MI. THERE'S BEEN NUMEROUS REPORTS FROM OTHERS REGARDING THE SAME ISSUE AND IT'S COMPLETELY DISHEARTENING TO HAVE SPENT SO MUCH MONEY ON A HYBRID VEHICLE NO LESS THAT I CAN HARDLY GET 400 MILES ON A FULL TANK WITH A CONSTANTLY FLUCTUATING DTE MEASUREMENT.

NHTSA ODI 11253483