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What 73 owners told NHTSA about the 2019 Tesla Model X 60d

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (73)Crash / fire / injury (13)Suspension (23)Electrical system (16)Body & structure (12)Speed control (8)Steering (7)Driver assistance (6)Wheels (5)Airbags (3)Brakes (3)Electronic Stability Control (esc) (3)

1 of 73 complaints match · Wheels · crash/fire/injury only · clear filters

Mar 14, 2023SuspensionWheelsCrash

At the low speed, the car suspension failed (most likely the control arm) and the vehicle swung to the right and crashed into the car bridge rails. As a result of this, the right front wheel dislodged completely, which would not be possible if there were no mechanical problems with the suspension. Tesla Dublin had worked on my suspension three weeks prior to the accident. The full video from the dash cam before and after the accident is available below. https://drive.google.com/drive/folders/1gbVniik6OTrQHAek_k1OfzSAld3btUcu https://share.icloud.com/photos/0019fXn5YAMpzr2s9Yq0oTnfA

NHTSA ODI 11511871

Working with the data? Download all 73 complaints as CSV · fetched from NHTSA July 21, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2019 Tesla Model X 60d verdict →