What 73 owners told NHTSA about the 2019 Tesla Model X 60d

At the low speed, the car suspension failed (most likely the control arm) and the vehicle swung to the right and crashed into the car bridge rails. As a result of this, the right front wheel dislodged completely, which would not be possible if there were no mechanical problems with the suspension. Tesla Dublin had worked on my suspension three weeks prior to the accident. The full video from the dash cam before and after the accident is available below. https://drive.google.com/drive/folders/1gbVniik6OTrQHAek_k1OfzSAld3btUcu https://share.icloud.com/photos/0019fXn5YAMpzr2s9Yq0oTnfA

NHTSA ODI 11511871

The contact owns a 2019 Tesla Model-X. The contact stated while at a traffic signal, he had stopped past the painted line on the roadway. The contact then shifted into reverse (R) to pull back from the traffic line, as the contact began to depress the accelerator, the accelerator pedal dropped to the floorboard and the vehicle accelerated backward at an approximated 15 MPH and crashed into the front end of a vehicle behind him. The contact stated that he had depressed the brake with force, and the vehicle slowed but seemed to continue to want to move at speed in reverse. The contact had slowed enough and shifted the vehicle into drive (D), however, the vehicle now accelerated forward to approximately 60 MPH. The contact ran the traffic signal and depressed the brake with the strength to stop. The vehicle continued to gain speed, the contact then stopped depressing the brake pedal and the accelerator and the vehicle began to slow on its own after having traveled several blocks. The contact stated he had not noticed any warning lights due to the panic situation. The contact steered the vehicle into a parking lot and was able to stop. The contact noticed that the accelerator was still flat against the floorboard and that a coiled spring was lying under the accelerator. The contact stated that the vehicle he had crashed into had given chase and followed him to the parking lot. The contact stated that his vehicle had dents and scrapes on the bumper, the other vehicle had similar damage and there were no injuries. The police were not called. The contact had the vehicle towed to his residence. The contact had called the manufacturer who declined to send an investigator to inspect the vehicle. The contact had the vehicle towed to a repair shop, however, it had not been diagnosed. The vehicle had not been repaired. The failure mileage was approximately 28,000.

NHTSA ODI 11501339

The contact owns a 2019 Tesla Model X. The contact stated while driving approximately 30 mph in the carpool lane, the brake pedal was applied however the vehicle failed to stop and crashed into an unknown vehicle. The contact mentioned the brake alert feature failed to engage. There were no police reports filed, injuries, fire or air bag deployment. The contact called the local dealer but the vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The approximate failure mileage was 20,000.

NHTSA ODI 11438494

My car at a complete stop at a red light and sudden the car accelerated so fast forward ( unintentioned accelerated ) and rear ended the car in front. Need to take a look into car electrical and software issue

NHTSA ODI 11434934

The contact owns a 2019 Tesla Model X. The contact stated that the vehicle was in the parking lot parked for approximately 1 minute, the vehicle independently accelerated forward as the park assist unavailable warning light illuminated causing the vehicle to crash into a concrete wall where it came to a stop. No airbags deployed. A police report was filed. A police report was filed. There were no injuries sustained and no medical attention was sought. The vehicle was towed by the police department to a lot where the contact was awaiting the insurance company estimates for the damages. The dealer was not contacted. The manufacturer was notified of the failure and started an investigation. The contact mentioned NHTSA Action Number: DP20001 (POWER TRAIN, ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL, ELECTRONIC STABILITY CONTROL) as a possible solution to the failure however the VIN was not included. The failure mileage was approximately 12,548.

NHTSA ODI 11423550

TL* THE CONTACT OWNS A 2019 TESLA MODEL X. THE CONTACT STATED WHILE THE VEHICLE WAS STATIONARY, THE DRIVER SIDE FRONT DOOR OPENED AND AUTOMATICALLY CLOSED ON THE CONTACT'S FINGER. THE CONTACT STATED THAT MEDICAL ATTENTION WAS REQUIRED AT THE HOSPITAL FOR A FINGER LACERATION. THE CONTAC STATED THAT ANOTHER INCIDENT RECENTLY OCCURRED WHEN THE SHE WAS EXITING THE REAR PASSENGER SIDE DOOR INDEPENDENTLY CLOSED AND SLAMMED ON THE HEAD. THE CONTACT STATED THAT THE DOOR AUTOMATICALLY RETRACED UPWARDS AFTER HITTING HER ON THE HEAD. THE CONTACT SUSTAINED A CUT AND A HEADACHE HOWEVER, MEDIAL ATTENTION WAS NOT REQUIRED. THE CONTACT WAS RELATING THIS ISSUE TO THE AUTOMATIC DOOR CLOSING FEATURE IN THE VEHICLE. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO TESLA SERVICE CENTER (52 DERWOOD CIR, ROCKVILLE, MD 20850) WHERE IT WAS DIAGNOSED WITH NOTHING NEEDING TO BE REPLACED. THE CONTACT STATED THAT THE DEALER INFORMED HER THAT THE DOOR WAS PROGRAMMED CORRECTLY AS IT WOULD AUTOMATICALLY RETRACT WHEN AN OBJECT WAS DETECTED. THE VEHICLE HAD NOT BEEN REPAIRED AS OF YET. THE MANUFACTURER HAD NOT BEEN INFORMED OF THE FAILURES. THE FAILURE MILEAGE WAS APPROXIMATELY 11,000.

NHTSA ODI 11413974

HERE IS A MANGLED AND PARTIALLY BURNED MODEL X IN THE JUNKYARD. HTTPS://EREPAIRABLES.COM/SALVAGE-CARS-AUCTION/TESLA/MODEL+X/VID-46135539 THE BACK WHEEL HAS FALLEN OFF AND IS STASHED IN THE FRUNK. ALL THE SUSPENSION LINKS ON THE BACK ARE STRETCHED AND SNAPPED, BUT THE WHEEL IS ALMOST UNDAMAGED. IT IS IMPOSSIBLE FOR THOSE STRETCHED LINKS TO HAVE BEEN CAUSED BY THE CRASH. THE REAR OF THE CAR IS ALMOST UNDAMAGED. IT IS IDIOTIC TO USE EXTRUDED ALUMINUM FOR CRITICAL SUSPENSION LINKS, THEY ARE SIMPLY NOT STRONG ENOUGH FOR THE WEIGHT AND POWER OF THE CAR. THE DANGER ONLY INCREASES AS THE CARS GETS OLDER NOT JUST BECAUSE OF WEAR AND TEAR BUT ALSO BECAUSE CHEAPER SECONDHAND TESLAS ARE AFFORDABLE FOR YOUNG INEXPERIENCED AND OFTEN RECKLESS YOUNGER OWNERS. PLEASE TAKE ACTION BEFORE MORE PEOPLE GET KILLED. THAN YOU. KEEF

NHTSA ODI 11398803

I STARTED TO REVERSE AND AS ALWAYS THE BACKUP CAMERA VIEW CAME ON THE DASHBOARD. I WAS WATCHING AS I BACKED OUT OF MY PARKING SPACE. MY WIFE FELT IT WAS VERY HOT IN THE CAR AND SHE TURNED ON THE AC. THAT SWITCHED MY BACKUP CAMERA VIEW ON THE DASHBOARD WHILE I HAD PULLED MY CAR HALF WAY. I WAS THEN DRIVING BLIND AS I PULLED OUT WITHOUT THE CAMERA VIEW ON THE DASHBOARD. I DIDN'T HEAR ANY "STOP" SIGN OR ANY AUDIBLE SOUND TO STOP BEFORE I HIT THE BUS BEHIND.

NHTSA ODI 11383567

VEHICLE BEGAN SMOKING AND CAUGHT FIRE. IV COMPLETELY BURNED, NOTHING LEFT EXCEPT THE FRAME.

NHTSA ODI 11342185

HERE IS A TESLA JUST ARRIVED IN THE JUNKYARD. HTTPS://WWW.IAAI.COM/VEHICLEDETAILS/36891270?ROWNUMBER=8 IT HAS BEEN IN A MAJOR COLLISION AND IT IS A NEAR CERTAINTY THAT OCCUPANTS HAVE BEEN KILLED OR SERIOUSLY INJURED. THE PART OF THE CAR THAT HAS SUFFERED THE LEAST DAMAGE IS THE BACK RH SIDE AND IT CAN BE SEEN THAT THE COMPLETE WHEEL AND SUSPENSION HAS BEEN TORN OFF. THE WHEEL ASSEMBLY HAS BEEN PLACED IN THE FRUNK OF THE CAR. THE TORQUE LINK ON THE SUSPENSION IS SNAPPED ALONG WITH ALL THE OTHER GIBLETS. SINCE THERE HAVE BEEN SO MANY OTHER CASES OF TESLA WHEELS RANDOMLY SNAPPING OFF FOR NO GOOD REASON IT IS HIGHLY PROBABLE THAT THE BACK WHEEL FALLING OFF WAS THE CAUSE OF THE CRASH RATHER THAN THE RESULT OF IT. YOU CAN PREVENT FURTHER LOSS OF LIFE BY DOING YOUR JOB AND LAUNCHING AN INVESTIGATION INTO THE DANGEROUSLY FRAGILE TESLA SUSPENSIONS. THANK YOU KEEF PLEASE NOTE THAT DATE OF CRASH ETC. ARE ONLY ESTIMATES

NHTSA ODI 11341197

I JUST BOUGHT A 2019 TESLA MODEL X 2 WEEKS AGO. WHILE I WAS PARKING SUDDEN UNINTENDED ACCELERATION OCCURRED VEHICLE JUMPED THE CURB AND THE VEHICLE SMASHED INTO A WALL . THE AIRBAGS DEPLOYED. THE CAR TOOK A LIFE OF ITS OWN. I AM A GOOD DRIVER WITH NO ACCIDENT HISTORY AND DID NOT PRESS THE GAS. I HAD JUST PRESSED THE PARK BUTTON. I HAVE SEVERAL LACERTAIONS ON MY FACE. MY LEFT ORBITAL HAS A CONTUSION AND RIGHT EYE NEEDS RETINA SURGERY. I HAVE CRACKED RIBS. I WILL NEED EXTENSIVE REHABILITATION ON MY BACK AND NECK. I HAVE NONSTOP HEADACHES. WHAT IS SCARY IS I COULD HAVE BEEN WITH MY 5 YEAR OLD ON A HIGHWAY. I ALMOST DROVE OVER A 4-YEAR-OLD CHILD AND HER MOTHER WHO WAS PLAYING 4 FEET AWAY. THE CAR WAS ONLY 2 WEEKS OLD. I KNOW THAT TESLA KEEPS SAYING THE SAME THING THAT IT IS THE FAULT OF DRIVER AND THAT MAY BE THE CASE BUT I HAVE SEVERAL WITNESSES TO SEE THE CAR TOOK OFF INCLUDING MY FIANCE DRIVING BEHIND ME. COME ON TESLA THIS IS A $120K CAR, I LOVED THIS CAR FOR THE 2 WEEKS I HAD IT, NOW I AM SCARED TO DRIVE IT AGAIN.

NHTSA ODI 11300754

WHILE I WAS PARKING SUDDEN UNINTENDED ACCELERATION OCCURRED VEHICLE JUMPED THE CURB AND THE VEHICLE SMASHED THE BUILDING WENT THRU THE WALL. THERE WERE TWICE PRIOR INCEDENTS WITH NO ACCIDENT BUT FREAKING OUT WHITHIN LAST 4 WEEKS.THE VEHICLE WAS IN MOTION IN CITY STREET ALL THREE INSTANCES. ALL THREE INCIDENTS I WAS TURNING THE CORNER OR PARKING WITH LESS THAN 5 MILES PER HOUR.

NHTSA ODI 11266551

WENT TO A SHOWROOM TO CHECKOUT THE TESLAS, THE MODEL X GULL WING DOORS HIT ME ON THE HEAD AS THEY WERE CLOSING - SHOULD HAVE A SENSOR TO PREVENT THAT.

NHTSA ODI 11203722