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What 73 owners told NHTSA about the 2019 Tesla Model X 60d

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (73)Crash / fire / injury (13)Suspension (23)Electrical system (16)Body & structure (12)Speed control (8)Steering (7)Driver assistance (6)Wheels (5)Airbags (3)Brakes (3)Electronic Stability Control (esc) (3)

3 of 73 complaints match · Electrical system · crash/fire/injury only · clear filters

Sep 29, 2021Electrical systemSpeed controlCrash

My car at a complete stop at a red light and sudden the car accelerated so fast forward ( unintentioned accelerated ) and rear ended the car in front. Need to take a look into car electrical and software issue

NHTSA ODI 11434934

Apr 26, 2021Electrical systemBody & structure1 injury

TL* THE CONTACT OWNS A 2019 TESLA MODEL X. THE CONTACT STATED WHILE THE VEHICLE WAS STATIONARY, THE DRIVER SIDE FRONT DOOR OPENED AND AUTOMATICALLY CLOSED ON THE CONTACT'S FINGER. THE CONTACT STATED THAT MEDICAL ATTENTION WAS REQUIRED AT THE HOSPITAL FOR A FINGER LACERATION. THE CONTAC STATED THAT ANOTHER INCIDENT RECENTLY OCCURRED WHEN THE SHE WAS EXITING THE REAR PASSENGER SIDE DOOR INDEPENDENTLY CLOSED AND SLAMMED ON THE HEAD. THE CONTACT STATED THAT THE DOOR AUTOMATICALLY RETRACED UPWARDS AFTER HITTING HER ON THE HEAD. THE CONTACT SUSTAINED A CUT AND A HEADACHE HOWEVER, MEDIAL ATTENTION WAS NOT REQUIRED. THE CONTACT WAS RELATING THIS ISSUE TO THE AUTOMATIC DOOR CLOSING FEATURE IN THE VEHICLE. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO TESLA SERVICE CENTER (52 DERWOOD CIR, ROCKVILLE, MD 20850) WHERE IT WAS DIAGNOSED WITH NOTHING NEEDING TO BE REPLACED. THE CONTACT STATED THAT THE DEALER INFORMED HER THAT THE DOOR WAS PROGRAMMED CORRECTLY AS IT WOULD AUTOMATICALLY RETRACT WHEN AN OBJECT WAS DETECTED. THE VEHICLE HAD NOT BEEN REPAIRED AS OF YET. THE MANUFACTURER HAD NOT BEEN INFORMED OF THE FAILURES. THE FAILURE MILEAGE WAS APPROXIMATELY 11,000.

NHTSA ODI 11413974

Oct 5, 2019Electrical systemBody & structureElectronic Stability Control (esc)Crash1 injury

WHILE I WAS PARKING SUDDEN UNINTENDED ACCELERATION OCCURRED VEHICLE JUMPED THE CURB AND THE VEHICLE SMASHED THE BUILDING WENT THRU THE WALL. THERE WERE TWICE PRIOR INCEDENTS WITH NO ACCIDENT BUT FREAKING OUT WHITHIN LAST 4 WEEKS.THE VEHICLE WAS IN MOTION IN CITY STREET ALL THREE INSTANCES. ALL THREE INCIDENTS I WAS TURNING THE CORNER OR PARKING WITH LESS THAN 5 MILES PER HOUR.

NHTSA ODI 11266551

Working with the data? Download all 73 complaints as CSV · fetched from NHTSA July 21, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2019 Tesla Model X 60d verdict →