What 73 owners told NHTSA about the 2019 Tesla Model X 60d

I STARTED TO REVERSE AND AS ALWAYS THE BACKUP CAMERA VIEW CAME ON THE DASHBOARD. I WAS WATCHING AS I BACKED OUT OF MY PARKING SPACE. MY WIFE FELT IT WAS VERY HOT IN THE CAR AND SHE TURNED ON THE AC. THAT SWITCHED MY BACKUP CAMERA VIEW ON THE DASHBOARD WHILE I HAD PULLED MY CAR HALF WAY. I WAS THEN DRIVING BLIND AS I PULLED OUT WITHOUT THE CAMERA VIEW ON THE DASHBOARD. I DIDN'T HEAR ANY "STOP" SIGN OR ANY AUDIBLE SOUND TO STOP BEFORE I HIT THE BUS BEHIND.

NHTSA ODI 11383567

I BOUGHT THIS CAR NEW IN 2019 AND AFTER A FEW MONTHS OF DRIVING THE CAR DEVELOPED THIS HORRIBLE SHUDDER AS YOU ACCELERATE BETWEEN 30-40MPH. I BROUGHT THE CAR IN FOR REPAIR AND WAS TOLD THERE WAS NO FIX FOR IT. AFTER I CONTACTED AN ATTORNEY TESLA REPLACED THE AXLES ON THE CAR. TESLA TOLD ME THAT IF I ACCELERATED HARD ON THIS CAR I WOULD VOID THE WARRANTY. PROBLEM I USE THIS FOR WORK AS A DOCTOR IN THE HOSPITAL AND I DO NOT HARD ACCELERATE THIS CAR. NOW IMAGINE IF I HAD TO HARD ACCELERATE TO GET ON A HIGHWAY OR PASS SOMEONE. LOOK AT THE NUMBER OF COMPLAINTS. THIS CAR NOW SITS IN MY DRIVEWAY AND NOW HAVE ANOTHER CAR WHILE I PURSUE THE LEMON LAW

NHTSA ODI 11378408

YOU HAVE OPENED AN INVESTIGATION INTO FRONT SUSPENSION FAILURES OF CERTAIN MODEL YEARS AND MODELS OF TESLAS. IT IS OBVIOUS THAT SUSPENSION WEAKNESSES AND FAILURES ARE AFFECTING ALL YEARS AND MODELS OF THESE CARS DUE TO BAD DESIGN, BAD MANUFACTURING AND BAD QUALITY ASSURANCE. THIS 2019 MODEL X IS A PERFECT EXAMPLE:HTTPS://WWW.IAAI.COM/VEHICLEDETAILS/38309891?ROWNUMBER=17 THE BACK WHEEL HAS GONE WHOMPY. BOTH FRONT WHEELS HAVE FALLEN OFF. THE BALL-JOINTS AND OTHER GIBLETS HAVE POPPED APART. GOOD HEAVENS TO BETSY WHAT MORE DO YOU NEED BEFORE YOU DEMAND A RECALL? ARE YOU WAITING FOR A BUS FULL OF CHILDREN TO GET OBLITERATED BY ONE OF THESE UNGUIDED MISSILES? DOES MUSK REALLY HAVE A LICENCE TO KILL? WORDS FAIL ME. (AND THAT DOESN'T HAPPEN OFTEN) YOURS ANGRILY KEEF

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THIS IS THE 2ND TIME THAT THE LEFT FRONT SUSPENSION VIBRATES AND RATTLES ON ACCELERATION. WHEN I WENT TO TESLA TO SEE IF REPAIR WAS STILL UNDER WARRANTY, I WAS TOLD NO. I EXPLAINED THAT THIS "REPAIR " WAS DONE SOME TIME AGO AFTER I PURCHASED THE VEHICLE, AND WAS LOOK FOR A GOOD FAITH REPAIR. I WAS TOLD I'D HAVE TO PAY FOR REPAIR THIS TIME AROUND. I AM A LIMO DRIVER AND USE MY VEHICLE TO TRANSPORT PASSENGERS.... THIS IS A MAJOR ISSUE TO MY BUSINESS.

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TESLA REBOOT WHILE DRIVING ON A FREEWAY! SUPER SCARY EXPERIENCE DRIVING HOME ON COLD AND RAINY OCTOBER NIGHT IN MY ONE YEAR OLD 2019 MODEL X. I TURNED ON MY AUTO-PILOT AND WITHIN FEW SECONDS, THE DASHBOARD AS WELL AS THE SPEEDOMETER TURNED BLACK. THE DASHBOARD TURNED DARK, LIGHTS OUT, AND THE CAR SEEMED TO BE FREE ROLLING AT A HIGH SPPED ON THE FREEWAY...NO INDICATORS, NO SPEEDOMETER. NOTHING. I THOUGHT THAT THE CAR SYSTEMS FAILED AND I PANICKED, DID NOT KNOW WHAT TO DO AND MY WHOLE LIFE FLASHED IN FRONT OF ME WITH THE IMPENDING CATASTROPHE. I CONTINUED DRIVING. AFTER A FEW MINUTES I TURNED ON MY RIGHT INDICATOR (NOT KNOWING WHETHER IT WAS WORKING) WITH THE INTENT TO EXIT THE FREEWAY. AFTER A FEW MINUTES I MANAGED TO EXIT THE FREEWAY, FOUND A SPOT TO STOP THE CAR AND WAITED FOR THE FUNCTIONS TO RESUME IN 5-7 MINS. AFTERWARDS I CALLED UP TESLA ROADSIDE ASSISTANCE. TO MY SURPRISE, IT SEEMED THAT THEY ARE AWARE OF SUCH ISSUES. THEY ADVISED ME TO NOT TO USE AUTOPILOT FEATURE FOR 24 HOURS. THEY PROMISED TO EVALUATE THE REASONS AND GET BACK TO ME. IT'S BEEN 2 DAYS AND I HAVE NOT HEARD BACK FROM THEM. FROM THE USER FORUMS I GATHER THAT THIS INCIDENT HAPPENED DUE TO REBOOTING OF THE CAR'S SYSTEMS ON ITS OWN AND IS NOT RARE AND OTHER OWNERS HAVE EXPEREINCED THIS NASTY ISSUE. I AM SHOCKED THAT HOW COULD TESLA NOT FIX THIS ISSUE WHEN THEY ARE AWARE OF THIS? BY NOT FIXING THIS ISSUE, WE ARE WAITING FOR A TRAGEDY TO HAPPEN OR PROBABLY IT HAPPENED ALREADY AND NO ONE KNOW OF THE REASONS. I AM SCARED TO DRIVE THIS CAR KNOWING THAT THIS ISSUE CAN HAPPEN AGAIN. I HAVE PUT THROUGH UNDUE STRESS AND PSYCHOLOGICAL TRAUMA DUE TO THIS INCIDENT.

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THE VEHICLE AND STEERING WHEEL VIBRATES WHILE ACCELERATING

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THE AIR CONDITIONER STOPPED WORKING AFTER SUPERCHARGING THE VEHICLE

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THE DRIVER SIDE WINDOW DOESN'T ROLL ALL THE WAY UP WHEN TRYING TO CLOSE IT AUTOMATICALLY WITH ONE BUTTON PUSH. IT GOES PARTIALLY UP THE SIDE AND THEN WILL AUTOMATICALLY ROLL DOWN.

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VEHICLE BEGAN SMOKING AND CAUGHT FIRE. IV COMPLETELY BURNED, NOTHING LEFT EXCEPT THE FRAME.

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HERE IS A TESLA JUST ARRIVED IN THE JUNKYARD. HTTPS://WWW.IAAI.COM/VEHICLEDETAILS/36891270?ROWNUMBER=8 IT HAS BEEN IN A MAJOR COLLISION AND IT IS A NEAR CERTAINTY THAT OCCUPANTS HAVE BEEN KILLED OR SERIOUSLY INJURED. THE PART OF THE CAR THAT HAS SUFFERED THE LEAST DAMAGE IS THE BACK RH SIDE AND IT CAN BE SEEN THAT THE COMPLETE WHEEL AND SUSPENSION HAS BEEN TORN OFF. THE WHEEL ASSEMBLY HAS BEEN PLACED IN THE FRUNK OF THE CAR. THE TORQUE LINK ON THE SUSPENSION IS SNAPPED ALONG WITH ALL THE OTHER GIBLETS. SINCE THERE HAVE BEEN SO MANY OTHER CASES OF TESLA WHEELS RANDOMLY SNAPPING OFF FOR NO GOOD REASON IT IS HIGHLY PROBABLE THAT THE BACK WHEEL FALLING OFF WAS THE CAUSE OF THE CRASH RATHER THAN THE RESULT OF IT. YOU CAN PREVENT FURTHER LOSS OF LIFE BY DOING YOUR JOB AND LAUNCHING AN INVESTIGATION INTO THE DANGEROUSLY FRAGILE TESLA SUSPENSIONS. THANK YOU KEEF PLEASE NOTE THAT DATE OF CRASH ETC. ARE ONLY ESTIMATES

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HERE IS A 2019 TESLA MODEL X IN THE JUNKYARD HTTPS://WWW.IAAI.COM/VEHICLEDETAILS/36463077?ROWNUMBER=19 YET AGAIN...THE SUSPENSION HAS SNAPPED OFF. NO AIRBAGS HAVE BEEN DEPLOYED, THE CAR HAS NOT BEEN IN A FRONT END OR EVEN A SIDEWAYS COLLISION. THIS IS SELF INFLICTED INJURY. THE SUSPENSION GIBLETS HAVE SNAPPED LIKE A PRETZEL. HOW MANY MORE EXAMPLES OF THESE DEADLY DEFECTIVE TESLA SUSPENSIONS DO YOU NEED BEFORE YOU RECALL THE NASTY THINGS??? YOURS WHOMPILY [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

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HERE IS A MODEL X IN THE JUNKYARD. HTTPS://WWW.IAAI.COM/VEHICLEDETAILS/35430962/32 IT HAS SELF-INFLICTED INJURIES DUE TO THE USUAL BROKEN FORE-LINK WHICH HAS BEEN THE SUBJECT OF INNUMERABLE COMPLAINTS ALREADY. IF YOU GUYS CAN SPARE A FEW MOMENTS AWAY FROM YOUR WORSHIP AT THE TEMPLE OF MUSK.... WOULD YOU MIND ISSUING A COMPULSORY RECALL FOR TESLA'S LETHAL WEAK SUSPENSION GIBLETS. THANKS. YOUR FRIEND KEEF

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HERE IS A 2019 MODEL X IN THE JUNKYARD. HTTPS://WWW.IAAI.COM/VEHICLEDETAILS/35430523/33 IT HAS DONE JUST 2000 MILES AND THE FRONT SUSPENSION HAS SIMPLY FALLEN TO BITS CAUSING A SUDDEN FAILURE TO PROCEED AND AIR-BAG DEPLOYMENT. IT HAS NOT HIT ANYTHING. IT ONLY HAS SELF INFLICTED INJURIES DUE TO DEFECTIVE SUSPENSION GIBLETS. JAN 20, 2014 - TESLA CHIEF ELON MUSK DISPUTES THE USE OF THE TERM "RECALL" IN ... IN A TWEET EARLIER THIS WEEK, MUSK SAID, "THE WORD 'RECALL' NEEDS TO BE RECALLED," I GUESS YOU GUYS ARE IN AGREEMENT RIGHT? ( ROLLS EYES, BREAKS WIND LOUDLY) HAVE A GREAT DAY. YOUR FRIEND KEEF

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I'VE HAD MY TESLA SINCE DECEMBER 24TH 2019. THE CAR WAS GIVEN TO ME WITHOUT A TEST DRIVE AND SAID TO HAVE A SEVEN DAY GUARANTEE. THE CAR WAS DEFECTIVE FROM THE MOMENT I GOT IT, AUTOMATICALLY ACCELERATING AND ACTING SPORADICALLY WHEN ENGAGED IN AUTO PILOT. THE BATTERY LIFE IS HAS OFTEN BEEN ONE THIRD OF WHAT I PAID FOR AND TESLA WILL BE 'SERVICING' IT FOR THE THIRD TIME TOMORROW. THE CAR IS DANGEROUS AND NOT RELIABLE. THEY WOULD NOT TAKE MY CAR BACK BECAUSE THEY TOLD ME I WAS PART OF A GOVERNMENT REBATE THAT INVALIDATES MY ABILITY TO RETURN THE ERRATIC VEHICLE WITH POOR MILEAGE. AMONG OTHER ISSUES MY CAR ALSO HAS WINDOW ALIGNMENT ISSUES BUBBLES IN PAINT DEFECTIVE CAMERA DEFECTIVE SENSOR MISALIGNED WINDOWS AUTOMATIC ACCELERATION WHEN NOT SUPPOSED TO STEERING ISSUES DEFECTIVE AUTOPILOT STRANGE SOUNDS AND MORE

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DRIVING AT AROUND 20 MILES AN HOUR OVER FLOWING WATER ON A CITY STREET, THE SPLASH FROM THE WATER RIPPED OFF THE RIGHT BLACK PLASTIC ARCH COVER OF THE RIGHT WHEEL. FORTUNATELY, THE PLASTIC ARCH COVER REMAINED ATTACHED, BUT MOST OF THE PLASTIC TABS WERE DETACHED. THE WORRY IS THAT IF THE SPEED OF THE VEHICLE HAD BEEN MORE, THE PLASTIC PIECE COULD EASILY HAVE BEEN ENTIRELY RIPPED FROM THE VEHICLE AND FLOWN INTO THE AIR CAUSING DAMAGE.

NHTSA ODI 11302320

I JUST BOUGHT A 2019 TESLA MODEL X 2 WEEKS AGO. WHILE I WAS PARKING SUDDEN UNINTENDED ACCELERATION OCCURRED VEHICLE JUMPED THE CURB AND THE VEHICLE SMASHED INTO A WALL . THE AIRBAGS DEPLOYED. THE CAR TOOK A LIFE OF ITS OWN. I AM A GOOD DRIVER WITH NO ACCIDENT HISTORY AND DID NOT PRESS THE GAS. I HAD JUST PRESSED THE PARK BUTTON. I HAVE SEVERAL LACERTAIONS ON MY FACE. MY LEFT ORBITAL HAS A CONTUSION AND RIGHT EYE NEEDS RETINA SURGERY. I HAVE CRACKED RIBS. I WILL NEED EXTENSIVE REHABILITATION ON MY BACK AND NECK. I HAVE NONSTOP HEADACHES. WHAT IS SCARY IS I COULD HAVE BEEN WITH MY 5 YEAR OLD ON A HIGHWAY. I ALMOST DROVE OVER A 4-YEAR-OLD CHILD AND HER MOTHER WHO WAS PLAYING 4 FEET AWAY. THE CAR WAS ONLY 2 WEEKS OLD. I KNOW THAT TESLA KEEPS SAYING THE SAME THING THAT IT IS THE FAULT OF DRIVER AND THAT MAY BE THE CASE BUT I HAVE SEVERAL WITNESSES TO SEE THE CAR TOOK OFF INCLUDING MY FIANCE DRIVING BEHIND ME. COME ON TESLA THIS IS A $120K CAR, I LOVED THIS CAR FOR THE 2 WEEKS I HAD IT, NOW I AM SCARED TO DRIVE IT AGAIN.

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WHILE DRIVIND ON AUTOPILOT , THE CAR IS CHANGING FROM DRIVE TO PARK MODE.IT HAPPENED MANY TIMES ON FREEWAY.SERVICE CENTER UNABLE TO RESOLVE THE ISSUE

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I HAVE BEEN FILING REPORTS OF TESLAS HAVING SNAPPED SUSPENSIONS FOR MORE THAN 3 YEARS BUT NO ACTION HAS BEEN TAKEN. THE PHOTOGRAPHS OF THIS BROKEN TESLA PROVIDE CATEGORICAL PROOF THAT THAT THE SUSPENSIONS ARE UNSAFE. PLEASE NOTE THAT THIS CAR IS ONLY A FEW WEEKS OLD AND HAS ONLY DONE 1500 MILES. HTTPS://WWW.COPART.COM/LOT/57807379/PHOTOS THERE IS ABSOLUTELY NO DAMAGE TO THIS CAR APART FROM THE SNAPPED OFF SUSPENSION. THE LINKS HAVE BEEN STRETCHED UNTIL THEY SNAPPED AND THEN THE ENTIRE ASSEMBLY HAS BEEN WRENCHED OFF. QUITE OBVIOUSLY THE EXTRUDED ALUMINUM LINKS ARE TOO WEAK TO WITHSTAND THE MASSIVE TORQUE ESPECIALLY IF THE BRAKE IS APPLIED ON ONE WHEEL BY THE TRACTION CONTROL. ALL IT TAKES TO SNAP OFF THE SUSPENSION IS FOR ONE WHEEL TO SLIP ON THE ROAD SURFACE AND THAT WHEEL WILL BE LOCKED UP BY THE TRACTION CONTROL. THE RESULT CAN BE DISASTROUS. EVEN IF THE POWER TO THE ELECTRIC MOTOR IS IMMEDIATELY CUT THE FLYWHEEL EFFECT WILL STILL POWER THE OPPOSITE WHEEL AT DOUBLE RPM VIA THE DIFFERENTIAL. THIS CAN CAUSE A SUDDEN SURGE IN SPEED AND A SWERVE. ***A FLYWHEEL IS A MECHANICAL DEVICE SPECIFICALLY DESIGNED TO EFFICIENTLY STORE ROTATIONAL ENERGY (KINETIC ENERGY). FLYWHEELS RESIST CHANGES IN ROTATIONAL SPEED BY THEIR MOMENT OF INERTIA. THE AMOUNT OF ENERGY STORED IN A FLYWHEEL IS PROPORTIONAL TO THE SQUARE OF ITS ROTATIONAL SPEED AND ITS MASS. FLYWHEEL - WIKIPEDIA*** IT IS ASTOUNDING THAT IN 2019 THESE CARS ARE STILL USING SUCH UNSAFE SUSPENSION SYSTEMS. PLEASE INVESTIGATE THIS PROBLEM.

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THIS IS A 2019 TESLA MODEL X WITH REAR "WING DOORS". LEFT CAR IN A PARKING GARAGE. ATTENDANT PARKED THE CAR, LEFT FOB IN THE CAR, WALKED AWAY AND LEFT REAR "WING DOOR" MYSTERIOUSLY OPENED ON ITS OWN. I SAW THIS HAPPEN ON GARAGE SECURITY VIDEO SYSTEM. A COUPLE OF MONTHS AGO I WALKED IN MY HOME GARAGE AND THE RIGHT REAR "WING DOOR" WAS IN THE UP POSITION. NOTHING HAD BEEN TOUCHED. NOTHING ACTIVATED. CAR WAS IN SLEEP MODE.

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5 WEEK OLD VEHICLE WITH 2200 MILES HAD THE LEFT REAR AXLE BECOME DISCONNECTED SPONTANEOUSLY AFTER ACCELERATING STRAIGHT AHEAD FROM A CITY STREET RED LIGHT WITHOUT ANY PRIOR COLLISION OR ACCIDENT. THIS WHEEL WAS TILTED 30 DEGREES INTO THE WHEEL WELL RENDERING THE CAR UNDRIVABLE. THE LEFT REAR AXLE OR CONTROL ARM WAS VISIBLY HANGING FREELY UNDERNEATH THE CAR. TESLA SERVICE HAS BEEN UNABLE TO DIAGNOSE THE CAUSE FOR SPONTANEOUS FAILURE AND AWAIT INPUT FROM THE ENGINEERING DEPARTMENT. THEY HAVE SUGGESTED THAT IT COULD BE A CONTROL ARM FAILURE OR A BROKEN ALUMINUM CAR FRAME.

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WHILE I WAS PARKING SUDDEN UNINTENDED ACCELERATION OCCURRED VEHICLE JUMPED THE CURB AND THE VEHICLE SMASHED THE BUILDING WENT THRU THE WALL. THERE WERE TWICE PRIOR INCEDENTS WITH NO ACCIDENT BUT FREAKING OUT WHITHIN LAST 4 WEEKS.THE VEHICLE WAS IN MOTION IN CITY STREET ALL THREE INSTANCES. ALL THREE INCIDENTS I WAS TURNING THE CORNER OR PARKING WITH LESS THAN 5 MILES PER HOUR.

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TWO MAJOR ISSUES. ON JUNE 23, AFTER A SOFTWARE UPDATE, I LEFT TO RUN SOME ERRANDS. I GOT A MESSAGE THAT THE UPDATE DIDN'T INSTALL PROPERLY, BUT GIVEN THAT THE FUNCTIONS OF THE UPDATE DIDN'T SEEM CRITICAL, I DECIDED TO WAIT TO TRY AND REINSTALL. I WAS AT A STOP LIGHT IN THE CENTER LANE ON WISCONSIN AVENUE IN DC (A VERY BUSY STREET), WHEN I WENT TO GO AS THE LIGHT TURNED GREEN, MY ENTIRE SCREEN WENT BLACK AND I COULD NOT START THE CAR. MY HAZARD LIGHTS WOULDN'T EVEN GO ON. THANKFULLY, I COULD ROLL DOWN MY WINDOW AND WAVE CARS TO GO BY. I THANK GOD THAT MY CHILDREN WEREN'T WITH ME, AS I COULD HAVE EASILY BEEN IN A CATASTROPHIC ACCIDENT IN A VERY BUSY INTERSECTION. AFTER A COUPLE OF MINUTES OF GREAT DISTRESS, THE CAR STARTED AGAIN, BUT MY NAVIGATION, AUTO DRIVE, ETC. WERE NOT WORKING. I CALLED TESLA AND THEY RESENT THE UPDATE AND IT INSTALLED FINE, BUT TOOK ABOUT TWO HOURS AND THREE TRIES??? THIS WAS A NIGHTMARE. MY PURSE WAS IN THE BACKSEAT WITH MY PHONE AND I WAS SO BUSY WAVING CARS AROUND ME I COULDN'T GET TO IT. AND NO POWER = NO TESLA EMERGENCY ASSISTANCE. HOW DO YOU GET HELP? THIS WAS TERRIFYING. MY SECOND ISSUE IS THAT MY LTE RARELY WORKS. I'VE SCHEDULED SERVICE, BUT THEY CAN'T ACCOMMODATE FOR ANOTHER TWO WEEKS. THAT OFTEN LEAVES ME WITH NO NAVIGATION, NO SATELLITE RADIO, ETC., ETC. MY APP NOW SHOWS MY CAR IS CHARGING IN MARYLAND...WHEN IT'S IN A PARKING GARAGE IN DC. AGAIN, NOT HELPFUL. HAVING THIS EXPERIENCE AND THE FAILING LTE, I AM 100% CONVINCED THAT YOU NEED TO HAVE CARPLAY, WHERE AT LEAST YOU HAVE A BACK UP FOR NAVIGATION AND VOICE TO TEXT ABILITY. IT ISN'T SAFER TO ONLY HAVE LTE IF IT DOESN'T WORK. MINE WENT OUT THIS MORNING DURING MY COMMUTE AND NEVER CAME BACK. I EVEN TRIED USING MY PHONE HOTSPOT FOR WIFI AND THAT DIDN'T WORK EITHER. HOW ARE YOU GOING TO OFFER NETFLIX AND VOICE TEXT IF THE LTE AND WIFI DON'T WORK? HOW IS THAT SAFER?

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WENT TO A SHOWROOM TO CHECKOUT THE TESLAS, THE MODEL X GULL WING DOORS HIT ME ON THE HEAD AS THEY WERE CLOSING - SHOULD HAVE A SENSOR TO PREVENT THAT.

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