What 124 owners told NHTSA about the 2019 Nissan Leaf Plus (60 Kwh Battery)

Nissan announced recall R24B2 on September 19, 2024. The vehicle is at risk of overheating/fire when FAST CHARGING. Nissan has not provided ANY solution to this issue in the 14 months the recall has been open. Dealers have no information, Nissan says they are "working" on a software fix but give no date or schedule for repair. The official response from Nissan Corporation has been to tell us that they believe the recall solution of "DO NOT FAST CHARGE" is sufficient and they do not need to provide us any further assistance or compensation. The vehicle cannot be driven further than a single charge will allow because major EV charging station companies have now BANNED Nissan Leaf's from using their stations because of fire risk. This means outside of my HOME, I cannot charge the Leaf AT ALL. There is no usability of a vehicle that cannot be charged or powered outside of the home for risk of fire or damage to the battery. I was charged MORE money to have fast charging and a larger battery in this vehicle to be able to utilize it for ALL of my driving needs, including the ability to fast charge to increase range of the vehicle. Our vehicle had swollen battery modules that had bent or damaged the stacks and required a new battery to be installed due to the swelling of the modules leaving the vehicle unable to power on. Nissan replaced the battery in October 2025, but informed us despite a NEW battery the vehicle STILL CANNOT BE FAST CHARGED, as they are still unsure of how to fix the rapid heating of the cells. The vehicle will likely see the same swelling and degradation of the batteries without a PROPER solution from Nissan, leaving me to minimize any driving of a vehicle I am actively paying for, to avoid risk to my family, home and vehicle.

NHTSA ODI 11697012

I own a 2019 Nissan Leaf that is subject to safety recall # RS4B2. Outrageously, while this safety recall was issued almost a year ago, Nissan has to date still not offered an actual remedy. Instead, for the last year, Nissan's "remedy" has been to simply instruct Leaf owners to indefinitely refrain from DC fast-charging our vehicles. This instruction is not only logistically absurd - akin to telling the owners of gas vehicles that they can't visit gas stations for an entire year - but also financially damaging: it has rendered our vehicles totally unusable for many driving applications for almost a year. As such, Nissan's instruction to its customers to indefinitely refrain from using their vehicles the way they were marketed and sold is not merely an inconvenience but rises to the level of consumer fraud. I have asked Nissan to provide just one of the following, all of which they have refused: 1. a loaner Nissan Leaf capable of safely DC fast charging 2. an offer to repurchase my Nissan Leaf 3. a statement in writing from Nissan USA that while waiting for Nissan's still non-existent remedy to its safety recall, I may continue to DC fast-charge my Nissan Leaf without voiding the 8-year/100,000-mile battery warranty. I would be willing to accept any one of these three solutions at Nissan USA's choosing. What I am not willing to accept is being told that, until Nissan gets around to releasing a remedy to a safety recall that it issued almost a year ago, I may not use the car that I purchased according to its specifications. What can NHTSA do to force Nissan to resolve this issue?

NHTSA ODI 11678776

Hello, Nissan was supposed to release a remedy for the EV battery recall on a 2019 Nissan Leaf SL plus by March 2025. It is now August 2025 and there is still no fix for the fire risk with fast charging. Please advise.

NHTSA ODI 11678126

The contact owns a 2019 Nissan Leaf. The contact received notification of NHTSA Campaign Number: 24V700000 (Electrical System); however, the part to do the recall repair was not yet available. An unknown local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

NHTSA ODI 11677779

The contact owns a 2019 Nissan Leaf. The contact received notification of NHTSA Campaign Number: 24V700000 (Electrical System); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA ODI 11675914

For details please see: Manufacturer Recall Number R24B2 NHTSA Recall Number 24V-700 This battery issue has been known by the company but not yet addressed, despite them saying there would be a solution by March 2025. Quick charging remains not recommended which is a significant issue when using the vehicle on longer drives or for when more battery-intensive alternate routes are necessary. The ability to quick-charge a battery electric vehicle without worry of overheating or fire is a very low baseline for standard usage, and the company should fix the issue or offer replacement batteries as soon as possible.

NHTSA ODI 11675231

The contact owns a 2019 Nissan Leaf. The contact received notification of NHTSA Campaign Number: 24V700000 (Electrical System); however, the part to do the recall repair was not yet available. The contact was unable to charge the vehicle. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure. The failure mileage was unknown. VIN tool confirms parts not available.

NHTSA ODI 11675045

My 2019 Nissan Leaf (VIN: [XXX] ) has a known charging-related defect. The vehicle became undrivable on [XXX], due to its inability to charge. It had previously exhibited the same issue on [XXX]. The dealership (Grand Strand Nissan) has had the vehicle for over a week and has not been able to fix it. They are working with Nissan engineers but no repair or resolution has been found. The issue appears related to a known recall (R24B2), for which no fix is currently available. I have an open case with Nissan Consumer Affairs (XXX), and despite promises, I have not received a response from a regional case manager. The vehicle remains inoperable under warranty, creating a serious safety and mobility risk. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI 11671599

The contact owns a 2019 Nissan Leaf. The contact received notification of NHTSA Campaign Number: 24V700000 (Electrical System); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA ODI 11671647

The open recall 24V-700 still has no remedy from the manufacturer; they keep pushing it back. It's been over 9 months since it was originally issued, and longer since they told me to stop using level 3 charging. A lack of level 3 charging means I cannot feasibly use this vehicle for longer trips. You state "If the manufacturer has failed or is unable to remedy this safety recall for your vehicle in a timely manner, please contact the NHTSA Vehicle Safety Hotline at: 1-888-327-4236 or TTY: 1-888-275-9171 or file an online complaint with NHTSA." I don't consider Nissan's behavior to be "timely" in this matter.

NHTSA ODI 11671694

The contact owns a 2019 Nissan Leaf. The contact received notification of NHTSA Campaign Number: 24V700000 (ELECTRICAL SYSTEM); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA ODI 11671743

My 2019 Nissan Leaf has been under recall since September 2024 (Recall #24V700000) due to being a fire hazard when using Level 3 chargers, also known as fast charging. I understand that issues can take time and specialized parts to resolve a recall. However, it is now 10 months later and Nissan still has no remedy to offer for this issue, leaving me unable to safely utilize this key feature. As a result of this delay, I have not been able to drive my vehicle on longer trips and instead make alternate arrangements like renting a vehicle at my own expense. This is also limiting my ability to sell or trade in the vehicle, which ultimately has diminished its value. While I have not suffered direct physical harm from Nissan's delay in resolving this recall, it has negatively impacted the quality and long-term value of the product.

NHTSA ODI 11671787

Manufacturer recall for fire hazard when level 3 charging was supposed to be addressed by March 2025 and it is now July 2025.

NHTSA ODI 11671459

2019 Nissan Leaf Battery Recall: 1 year out from recall announcement, still no repair is available, and it is unsafe to use fast charging for risk of fire. Nissan advertised repairs for recall coming in late 2024, then March 2025. It is now July 2025, and still no repair, and Nissan Corporate will not provide a financial remedy. Have spoken with Consumer Affairs, and they claim no obligation. Unable to use the car to travel longer distances (>45min away from home) because fast charging is unsafe. Consumer Affairs gave me run around. Called back 24 hours after initially promised, at 4 minutes before end of work day on a Friday. Once I finally spoke with the Consumer Affairs rep the next Tuesday, they claimed no obligation under my state's laws to remedy the issue. They refused to email the denial letter that contained this response to the issue and stated that I would have to wait for a physical copy to be sent in the mail 4-8 weeks later. I have gone to 2 Nissan dealerships in the last 2 weeks to attempt to get this recall repaired, and they all report the same issue. It is not possible to repair the battery because Nissan has not provided a solution. 1 year later, this "solution" is still in development. I do not have more time to wait. Moreover, I should be covered by the battery warranty up to 100k miles (I have 51k miles on car) and it does not expire until March 2027.

NHTSA ODI 11671312

I am writing to make a formal complaint on how long this recall is taking for my vehicle. It’s been almost a year and no updates. I tried to get an appraisal for my vehicle but was turned away because the dealerships are unable to purchase my vehicle until the recall is resolved. I think its dangerous and very careless to know about this fire hazard while using the ChaDeMao fast charger but assume people will not need to use it over the course of the year. I have used the fast charger against the recall issue only in emergency situations, with caution, however, I don’t want to feel afraid to use it. Plus I am noticing a lot of fast chargers are taking this type of plug out of many chargers in my area. Is there an update with what Nissan will do for this recall? Will they switch over to the new standard fast charger adapter? I hope to find some answers when submitting this complaint.

NHTSA ODI 11671198

The contact’s mother-in-law owns a 2019 Nissan Leaf. The contact’s mother-in -law received notification of NHTSA Campaign Number: 24V700000 (Electrical System); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA ODI 11670513

The contact owns a 2019 Nissan Leaf. The contact received notification of NHTSA Campaign Number: 24V700000 (Electrical System); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA ODI 11670262

Cant fast charge the Vehicle, remedy has not been issued yet. Remedy keeps getting pushed back. latest remedy went from March 2025-October 2025.

NHTSA ODI 11669656

Nissan has stated since September 2024, that they’re working on a repair for my 2019 Nissan Leaf. The issue is that using a fast charge system could cause the battery to catch fire. Nissan states to not use these types of chargers. I just received my third or fourth recall notice from them stating that they are working on it and they keep pushing the date back. Estimated date now is third quarter of 2025. This issue severely limits how I can use my vehicle, which is used primarily to commute to work. My commute is 70 miles and I cannot make it back and forth on a full charge so I frequently need to fast charge the vehicle.

NHTSA ODI 11669842

This is in regards to recall number 24V-700. This recall was issued in September 2024 with a resolution set for November, then December 2024, then March 2025, and finally Spring 2025. We are now in the Summer of 2025 with no resolution yet. This recall limits the usefulness of my vehicle, and perceived value if sold due to not being able to fast charge.

NHTSA ODI 11669105

Recall R24B2 / NHTSA 24V-700 affects my 2019 Nissan LEAF. I received the initial notice in Oct 2024, warning me not to use DC fast charging due to fire risk. It’s now June 2025, and Nissan has failed to provide the promised software remedy. My vehicle remains partially unusable, and no timeline has been provided. I request NHTSA investigate this delay and compel Nissan to offer timely repair or replacement.

NHTSA ODI 11669109

The contact owns a 2019 Nissan Leaf. The contact received notification of NHTSA Campaign Number: 24V700000 (Electrical System); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA ODI 11669206

The contact owns a 2019 Nissan Leaf. The contact received notification of NHTSA Campaign Number: 24V700000 (ELECTRICAL SYSTEM); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA ODI 11669238

The contact owns a 2019 Nissan Leaf. The contact received notification of NHTSA Campaign Number: 24V700000 (ELECTRICAL SYSTEM); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA ODI 11668636

Because of the unresolved battery problem for which a fix was promised by March 2025 the range of my vehicle is limited to the round trip distance from my house. At Highway speeds that means only 60 miles one way. If I am forced to charge at the available Highway rest stop charger I risk a fire, but I may have to do so. This is unacceptable.

NHTSA ODI 11668643