Home · 2019 Mercedes-benz Gla-class · Complaints
These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.
Newest first · 29 complaints · page 2 of 2
While driving at various speeds, my car suddenly and without warning goes into neutral. I have to them switch it into drive. It happens several times during a drive and at varying times and varying speeds.
NHTSA ODI 11448141
The vehicle with only 29,775 miles on it, and I bought it new, made a knocking noise in the brakes and the brake pedal jumped up and down at first stop sign when I left my house. I reapplied the brake to see if it would work. It did. I turned onto the highway and within two blocks the vehicle shifted itself into N, a message on dashboard said pull over, contact service immediately. I was able to coast then turn onto a side street. Upon stopping the vehicle, another warning came on the dashboard: Reversing Not Possible Service Required. This vehicle has had quirky electrical problems from the beginning. I have reported to the dealership at least 3-4 times. I believe this could have been a very dangerous situation for me and my family if I was on an Interstate. I have no confidence in this vehicle now.
NHTSA ODI 11429422
TL* THE CONTACT WAS LEASING THE 2019 MERCEDES BENZ GLA250. THE CONTACT STATED THAT WHILE STOPPED SHE ATTEMPTED TO SHIFT TO PARK HOWEVER, THE VEHICLE SHIFTED INTO REVERSE AS SHE CRASHED INTO AN UNKNOWN OBJECT. THE CONTACT STATED THAT THE VEHICLE THEN WENT INTO DRIVE AT CRASHED INTO A TRUCK. THE SIDE AIR BAGS DEPLOYED BUT NOT THE AIR BAG IN THE STEERING WHEEL. THE CONTACT SUSTAINED BRUISING TO THE CHEST THAT REQUIRED MEDICAL ATTENTION. THE CONTACT STATED THAT THE FIRE DEPARTMENT ARRIVED FIRST AND A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A POLICE TOW LOT AND THEN TOWED TO AN INSURANCE LOT WHERE THE INSURANCE COMPANY DEEMED THE VEHICLE AS TOTAL LOSS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 11,000.
NHTSA ODI 11348431
2019 MERCEDES BENZ GLA 45. CONSUMER WRITES IN REGARDS TO VEHICLE ONLY BEING ABLE TO REVERSE. *LD THE CONSUMER STATED THE DEALER WAS NOTIFIED. THE DEALER STATED THE TRANSMISSION WAS THE CAUSE OF THE FAILURE AND IT WOULD BE WEEKS BEFORE THE VEHICLE COULD BE REPAIRED. *JS
NHTSA ODI 11241498
Working with the data? Download all 29 complaints as CSV · fetched from NHTSA July 14, 2026