Nov 9, 2023SteeringBrakes
The contact owns a 2019 Mercedes-Benz GLA250. The contact stated while driving 30 MPH, the vehicle lost power steering functionality and the vehicle independently turned off. The contact pulled over to the side of the road and restarted the vehicle. Several unknown warning lights were illuminated. The vehicle was diagnosed by an independent mechanic. The contact was informed that the front driver’s side wheel speed sensor needed to be replaced. The wheel speed sensor was replaced; however, the failure recurred. The manufacturer was made aware of the failure and determined that the VIN was not included in a recall. The failure mileage was approximately 29,000.
NHTSA ODI 11554361
Aug 17, 2021Transmission & drivetrainBrakesEngine
The vehicle with only 29,775 miles on it, and I bought it new, made a knocking noise in the brakes and the brake pedal jumped up and down at first stop sign when I left my house. I reapplied the brake to see if it would work. It did. I turned onto the highway and within two blocks the vehicle shifted itself into N, a message on dashboard said pull over, contact service immediately. I was able to coast then turn onto a side street. Upon stopping the vehicle, another warning came on the dashboard: Reversing Not Possible Service Required. This vehicle has had quirky electrical problems from the beginning. I have reported to the dealership at least 3-4 times. I believe this could have been a very dangerous situation for me and my family if I was on an Interstate. I have no confidence in this vehicle now.
NHTSA ODI 11429422
Aug 10, 2020Transmission & drivetrainAirbagsBrakesCrash1 injury
TL* THE CONTACT WAS LEASING THE 2019 MERCEDES BENZ GLA250. THE CONTACT STATED THAT WHILE STOPPED SHE ATTEMPTED TO SHIFT TO PARK HOWEVER, THE VEHICLE SHIFTED INTO REVERSE AS SHE CRASHED INTO AN UNKNOWN OBJECT. THE CONTACT STATED THAT THE VEHICLE THEN WENT INTO DRIVE AT CRASHED INTO A TRUCK. THE SIDE AIR BAGS DEPLOYED BUT NOT THE AIR BAG IN THE STEERING WHEEL. THE CONTACT SUSTAINED BRUISING TO THE CHEST THAT REQUIRED MEDICAL ATTENTION. THE CONTACT STATED THAT THE FIRE DEPARTMENT ARRIVED FIRST AND A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A POLICE TOW LOT AND THEN TOWED TO AN INSURANCE LOT WHERE THE INSURANCE COMPANY DEEMED THE VEHICLE AS TOTAL LOSS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 11,000.
NHTSA ODI 11348431