Jun 17, 2026
I picked up my Cadenza from the repair shop. They were repairing the sunroof controls because the sunroof was not operating properly. I was 24 miles away from the shop headed home from Temple, TX to Waxahachie, TX on [XXX]. It sounded like a shotgun was fired right above my head and scared me. I am surprised I didn't crash. I pulled over and the sunroof had a 2 foot hole in it. The shade was in the shut position so no glass made into the cab. No rock or any debris hit the vehicle. My mom was driving behind me and she said she saw a huge chunk of glass fly up from my car and hit her car. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA ODI 11744719
Jun 8, 2026TiresEngine
The contact owns a 2019 Kia Cadenza. The contact stated that while driving at an undisclosed speed, several unknown warning lights illuminated. Additionally, upon starting the vehicle later, the contact noticed that there was an abnormal ticking sound coming from under the hood. The vehicle was taken to AutoZone, where the contact was informed that the diagnostic trouble code was associated with a tire sensor failure. The vehicle was not repaired. The dealer was not made aware of the failure. The manufacturer was not made aware of the failure. The failure mileage was approximately 74,000.
NHTSA ODI 11742797
Aug 26, 2022SteeringLightsLane Departure
Hello, I wasn't notified of the recall on my vehicle. The steering wheel is extremely hard to turn and all of the system lights are on.
NHTSA ODI 11481339
May 11, 2021Brakes
TL* THE CONTACT OWNS A 2019 KIA CADENZA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 21V137000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. AIRPORT KIA NAPLES (3325 WESTVIEW DR, NAPLES, FL 34104) WAS MADE AWARE OF THE ISSUE, AND INFORMED THE CONTACT THAT THE PART WAS NOT AVAILABLE UNTIL AUGUST 8, 2021. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE, AND INFORMED THE CONTACT TO GET A RENTAL VEHICLE SINCE THE PARTS WERE ON BACKORDER. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
NHTSA ODI 11416147