What 721 owners told NHTSA about the 2019 Jeep Wrangler Unlimited 392

There was a recall done on the clutch system back in 2023 and now the same problem has occurred, and I have to replace my entire clutch system.

NHTSA ODI 11748121

The 48V eTorque Power Pack Unit (PPU), BPCM, and associated cables failed on my 2019 Jeep Wrangler, causing the vehicle to stall and lose all acceleration while driving on the highway. All components are available for inspection upon request. In June 2025, a non-Jeep service center identified stored diagnostic code P0A9C-00 (48V hybrid battery temperature sensor circuit performance failure) along with multiple low voltage codes in the power steering system. The technician noted the issue needed to be addressed by an authorized Jeep dealer, as there was insufficient information to perform a repair on the 48V hybrid system. In September 2025, while driving on the highway, the engine stalled and the vehicle completely lost acceleration and would not restart. The vehicle required towing to an authorized Jeep dealer. A sudden and unexpected loss of acceleration and engine stall on a highway creates an extreme risk of rear-end collision and potential serious injury or fatality to the driver and other motorists. The problem was confirmed by an authorized FCA/Jeep dealer who found the same diagnostic code P0A9C-00, along with corrosion buildup on the 48V connector pins and BPCM pins. Two separate FCA STAR cases were opened by the dealer. The Power Pack Unit Battery was identified as the failed component. The dealer confirmed that the 48V cables required for repair are currently unavailable through Chrysler under any parts specifier, meaning FCA cannot supply the necessary parts to remedy this known defect. The vehicle has been inspected by an authorized FCA dealer on two separate occasions nine months apart, with the defect remaining unresolved on both visits due to FCA parts unavailability. Warning symptoms including low voltage codes and the P0A9C-00 fault code were first identified in June 2025, approximately three months before the highway stall event, indicating this was a progressive and worsening defect. The issue was first reported in June 2025 and remains unrepair

NHTSA ODI 11744009

In June 2025, I had the clutch recall (NHTSA 23V-116) performed on my 2019 Jeep Wrangler at AutoNation Jeep Southwest in Littleton Colorado. Prior to this recall repair, the vehicle had no transmission faults or warning lights. Following the recall work, I began experiencing a recurring 'Service Transmission' warning. On a return visit, the dealership discovered they had incorrectly reinstalled the shifter cables during the recall repair, making it difficult to shift into first gear. The cables were redone. The 'Service Transmission' warning continued after the cable rework. The dealership performed a software flash on a subsequent visit, which did not resolve the issue. The vehicle later experienced a 'Service Transmission' warning accompanied by a clutch overheat alert and limp mode activation. The dealership has since diagnosed fault codes P082C and P082F (gear lever position sensor circuit high) and is recommending a transmission range sensor replacement at my expense. The dealership has acknowledged they cannot confirm the root cause of these codes. When I contacted Jeep Customer Care, they called the dealership and accepted their assessment that the issue is unrelated to the recall repair. I believe the ongoing fault codes are a direct result of the defective recall remedy, specifically the incorrect shifter cable installation and subsequent cable disturbance during rework. I am requesting NHTSA investigate whether the recall remedy as performed at this dealership is defective.

NHTSA ODI 11743553

Jeep engine stopped running while driving on high way 20.Had to coast to stop in middle of side street.Jeep did start back up but would not go into drive until an hour of trying to get it into gear.Drove it home.Next morning I started jeep but would not go into drive.It was stuck in park.

NHTSA ODI 11733878

Alternator stopped working no warning no lights nothing just stopped.

NHTSA ODI 11683630

I drove over a rough patch/bump in the road. A ton of warning messages and failure lights activated on the dash. In addition to the check engine light, there were warnings for electronic stability protection, sway bar disconnect, ABS failure, power steering failure, shift lever malfunction. In addition to these malfunctions a failures, the windshield wipers turned on un-commanded and the radiator fan went into the highest possible speed, the digital engine temperature gauge failed, and both the digital and analog speedometers failed. This happened on a arterial road, losing power steering and braking at ~30mph unexpectedly was a shock, but manageable. At highway speeds it likely would have led to an accident or collision. Unfortunately, I don't have any documentation of the failure lights and systems failing, but it had happened several times prior to this occurrence, albeit only with dash warning lights, no actual system failures. After the system failures, I stopped driving the vehicle. The problem appears to be somewhat widespread and is caused by a failing CAN-C BUS. A quick google search will reveal NUMEROUS descriptions on the same dangerous issue. This thread seems to clearly expIain the root of the issue with the CAN-C BUS: [XXX] I replaced my old CAN-C BUS (p/n 68321746AA) with a new part and it appears to have resolved the issue. I have saved the old CAN-C BUS for inspection if NHTSA is interested. It looks exactly like the failed BUS in the linked reddit thread above. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI 11681599

have been experiencing extreme shaking and vibration so called “death wobble.” In 2023 I took it to the dealership to look into the issue to which they changed the steering stabilizer. Even though that helped for a few years however it did not resolve the problem. It was still occurring just not to the same degree. Currently I have tried to reach out to the dealership to look into the problem and the dealership refuses as the car or the part is not covered under warranty. However not enough time or mileage has passed for the car to not be under warranty. The dealership and the FCA refuse to help. This issue is very serious! It common with these models of Jeep wranglers and are life threatening.

NHTSA ODI 11680249

My 2019 Jeep Wrangler Sahara with 2.0 liter turbo engine has had two failed “Rear Axle Assemblies or differentials” within 3 years of each other. The first time was in July 2022, and my service repair order says rear Diff replacement. Now this time, my dealer is saying we need the whole rear axle assembly which is on national back order. No current ETA for delivery, with no additional info other than none are even in production at this time. Since my vehicle is under warranty for another 4,000 miles or so, I would like to use Stellantis warranty for my repair. However, They are no help and are saying we cannot order a different OE part, or a used part. The vehicle is unsafe to drive as I can feel my loss of control especially on wet roads in Florida. After searching the internet I have found this is a common problem with the sport, and Sahara versions from 2018-2025. Now that we can’t even get replacement parts, it creates a whole other set of problems. I would like to mention everything is factory on my Jeep and I have never been off roading. Not even once. So 2 failed rear axles is just unacceptable.

NHTSA ODI 11676478

The contact owns a 2019 Jeep Wrangler. The contact stated that while driving 70 MPH, the vehicle decelerated unintendedly and failed to exceed 40 MPH. Additionally, the vehicle lost power steering functionality and became difficult to steer. The contact stated that the vehicle later operated as needed; however, the failure recurred several times while driving. Several unknown warning lights were illuminated. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not notified of the failure. The failure mileage was 111,000.

NHTSA ODI 11674246

The contact owns a 2019 Jeep Wrangler. The contact stated that upon starting the vehicle, the message "Service Shifter" was displayed and several unknown warning lights were illuminated. The contact stated that upon turning off and restarting the vehicle, only the check engine warning light remained illuminated. Additionally, the contact stated while driving on a back road at 25 MPH, the windshield wipers engaged independently, and the power steering became inoperable. Several unknown warning lights were illuminated. The contact immediately pulled over, and the vehicle was towed to a local independent mechanic, where the failure could not be duplicated. The local dealer was contacted but the vehicle was not diagnosed or repaired. The contact was advised that the VIN was not included in a recall. The manufacturer was notified of the failure. The failure mileage was approximately 66,201.

NHTSA ODI 11672768

I have had the recall completed but now my car to give a “service transmission “ message and that there is a problem with my clutch getting hot. There is no burning smells. are no issues such as rough gear changes or engine issues. It states the clutch is overheating and I’ve barely left the driveway. And this is after sitting still overnight Didn’t the recall fix this issue? It’s terrifying as it comes up stating that the transmission needs to be service then all information as to what gear you are in disappears while you are driving. This isn’t a recall fix it’s a nightmare. It wasn’t having a problem before but now it warning messages act like it’s going to burn up. There is NO burning smells no rough gear changes. Afraid to drive it.

NHTSA ODI 11672017

The contact owns a 2019 Jeep Wrangler. The contact stated that while the vehicle was parked, the contact's husband noticed that the lights on the instrument panel were illuminated. The vehicle was taken to the dealer where it was diagnosed that the interlock brake system had failed and needed to be replaced; however, the part was not available. The contact stated that the failure persisted. The contact stated that on another occasion, while her husband was driving 25-30 MPH, the vehicle lost power steering functionality and the engine seized. The contact stated that the gear shifter failed to function as intended and there were several warning lights illuminated. The contact's husband was unable to pull over to the side of the road. A Police Officer assisted with traffic control. The vehicle was towed to the residence and then towed to the dealer; however, no cause for the failure was found. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 100,000.

NHTSA ODI 11667171

LIKE EVERYONE ELSES JEEP WHILE DRIVING, ALL THE WARNING SIGNALS, BELLS, WHISTLES START GOING OFF. LOSE POWER STEERING, LOSE POWER, PUT JEEP IN PARK, CANNOT GET IT TO GO BACK IN DRIVE. SOEMTIMES WILL NOT START JUST LOOK IT UP ON TICTOK

NHTSA ODI 11665621

Approximately 4to6 months after I bought my jeep following issues: electric bolt comes on. At a red light engine shuts off. Have to stop in middle of traffic to restart and pra it restarts. Sometimes this takes 3 or 4 tries. Sometimes many times when I try to start my car will not start. Many times I am unable to shift the jeep and takes 40 min to get the throttle into gear. Wheel locks. Windshield wipers come on at random times. This is a severe safety hazard. I did buy an extended warranty and they tell me it is not covered. I’ve followed up for any recalls and they tell me no recalls. I had some minor recall done a few months ago and now my jeep is worse than before. The stress of this is immense. Very very unsafe and I do not have the money to fix it. I love my jeep. I got one because my daughter knew how much I wanted a jeep so I purchased one a month after she died. This is a real safety concern and I have contacted dealership multiple times. Also informed the BBB. Please help me. Thank you. [XXX] . [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI 11658773

Lost communication on ABS, traction control , 4wd service, vehicle put itself in auto park, steering wheel locked up and wasn't able to turn the steering wheel, dashboard lights flickering, try turning on vehicle but wasn't responding until a 3 minutes later , check engine light is still on but doesn't have any store messages on dashboard, I have a video of it.

NHTSA ODI 11658047

Driving on interstate 35 south in fifth gear. There was a loud BANG! and then we lost power. Barely made it off a tight overpass and we saw the smoke. The car was quickly on fires we got out as it started to engulf the jeep with flames. It was a total and complete loss - and very dangerous.

NHTSA ODI 11645832

The contact owns a 2019 Jeep Wrangler. The contact stated that while driving at various speeds, there was a grinding sound coming from the rear of the vehicle. The vehicle was taken to an independent mechanic where it was diagnosed and determined that there were shards of metal inside the rear differential. The contact was informed that the rear differential needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 120,000.

NHTSA ODI 11639068

The contact owns a 2019 Jeep Wrangler. The contact stated that the dealer had previously repaired the vehicle under NHTSA Campaign Number: 23V116000 (Power Train); however, the failure occurred after the recall repair was performed. The contact stated that while driving at an undisclosed speed, the "Service Transmission" message was displayed. The vehicle was taken back to the dealer, where the recall repair was performed a second time; however, the failure recurred. The vehicle was not repaired. The manufacturer was made aware of the failure, and the contact was advised to take the vehicle to another dealer. The failure mileage was approximately 36,000.

NHTSA ODI 11605344

The contact owns a 2019 Jeep Wrangler. The contact received notification of NHTSA Campaign Number: 23V116000 (Power Train). The contact stated while driving approximately 45 MPH, the vehicle downshifted with abnormal roaring sound coming from the gear shifter. Additionally, the contact observed a burning odor. The vehicle was taken to a dealer where it was diagnosed that the clutch assembly was glazed needed to be replaced. The vehicle was repaired but the failure returned after two weeks. The manufacturer was notified of the failure. The failure mileage was approximately 56,801.

NHTSA ODI 11589625

The contact owns a 2019 Jeep Wrangler. The contact stated that upon having the vehicle repaired under NHTSA Campaign Number: 23V116000 (Power Train) and driving at an undisclosed speed, the service transmission warning light illuminated on the instrument panel. The vehicle was taken to the dealer, who was unable to diagnose a failure and advised the contact to drive the vehicle for a few days and report back with any changes, but the warning light had remained illuminated. The vehicle was not repaired. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 70,000.

NHTSA ODI 11588496

It started about 4 months ago and continues to get worse and more frequent but it starts shaking and wobbling violently at high speeds especially if you hit a bump it’s almost impossible to keep it in the road. It’s very scary and dangerous. After googling I heard about the death wobble which Chrysler has recalled some of the same models as mine. Any information or help you could give us would be appreciated. It also just started overheating when sitting idle probably not related but don’t understand why mine is having so many problems it’s not old enough

NHTSA ODI 11579423

The contact owns a 2019 Jeep Wrangler. The contact received notification of NHTSA Campaign Number: 23V116000 (Power Train) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA ODI 11574719

I have a 2019 Jeep Wrangler JLU, which currently has a recall out because the clutch pressure plates are apparently bad. I realized today that the symptoms of that recall are EXACTLY what I have been experiencing for several months now. I went to the local Jeep dealer (Wallace Jeep in Stuart, FL) and they said there was nothing they could do because Jeep has not put out parts to remedy the recall yet (even though it's been about a year). They confirmed that clutches have been a problem and it is a serious issue, but I would have to continue to drive it until Jeep put out parts. This is extremely unsafe and the fact that they know how unsafe it is and are still telling customers to drive it until they get the parts figured out is ridiculous.

NHTSA ODI 11571450

I bought this 2019 jeep wrangler and it is still under manufacturer warranty on the transmission and the steering damper . The transmission in my car was leaking bad and I took it to the jeep dealership and they did not know what was wrong or how to fix it . They are all incompetent and stupid and unprofessional and know nothing about cars also the recall on the steering damper was done 2 years ago and now I had to replace it because the car was dangerously shaking very bad . The transmission is still under manufacturer warranty and I took it to another shop and he fixed the leak in the transmission and he said it’s it’s the cooler line connector in the transmission so this repair that cost me 478 dollars should be refunded to me from Jeep manufacturer since it’s still under warranty

NHTSA ODI 11569361

A safety Recall of the Clutch assembly was put out in February of 2023. No dealerships in a 50mile radius of my location had the parts available to perform the necessary corrective repair and vehicle update at that time. I was told I would be notified of parts availability. It is already 2024 and 11 months later and my vehicle is still at risk of catching on fire and there is still no available parts for performing the repair.

NHTSA ODI 11564877