Home · 2019 Jeep Wrangler Unlimited 392 · Complaints

What 721 owners told NHTSA about the 2019 Jeep Wrangler Unlimited 392

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (721)Crash / fire / injury (19)Steering (440)Electrical system (142)Suspension (132)Transmission & drivetrain (77)Engine (41)Visibility & wipers (30)Wheels (28)Brakes (24)Body & structure (21)Speed control (18)

3 of 721 complaints match · Steering · crash/fire/injury only · clear filters

Sep 13, 2020SteeringElectronic Stability Control (esc)EngineCrash

WENT TO STORE JEEPNQOULDNT START, BATTERY CHECKED OK....WENT TO WORK TRIED TO LEAVE IT WOULDNT START CHECKED FUSES THEY R GOOD... DROVE IT HOME JUST FINE AFTER GETTING IT STARTED MY TAPPING THE METAL BY THE FUSE BOX..GOING TO WORK 430 IN THE MORNIBG CAR STALL COMPLETELY SHUTTING OFF AGAIN THEN STARTED RIGHT BACK UP... WENT A LITTLE FURTHER JEEP JUST SHUT DOWN AGAIN ... I ALMOST WENT OVER AN EMBANKMENT...

NHTSA ODI 11354788

Jan 12, 2020SteeringTransmission & drivetrainBrakesCrash

THE CAR HAVE MULTIPLE DEFECTIVE PARTS INCLUDING STEERING COLUMN CONTROL MODULE, CONSOLE SHIFT MODULE. THE CAR HAVE A HARD TIME SHIFTING IN TO APPROPRIATE GEAR. THOSE DEFECTIVE PARTS CAUSE ABS TO FAIL. WHEELS KEEP GETTING LOCKED WHEN BREAKING, LEADS TO INCREASED BREAKING DISTANCE.

NHTSA ODI 11298875

Aug 1, 2019SteeringElectrical systemCrash1 injury

TL* THE CONTACT OWNS A 2019 JEEP WRANGLER. WHILE DRIVING, THE CONTACT HEARD A LOUD POPPING NOISE AND THE ENTIRE CONSOLE SCREEN FAILED. THE CONTACT STOPPED AND RESTARTED THE VEHICLE, BUT THE ENTIRE CONSOLE SCREEN STILL FAILED TO FUNCTION. THE CONTACT WAS STILL ABLE TO DRIVE THE VEHICLE. THE CONTACT CALLED CHERRY HILL DODGE CHRYSLER JEEP RAM (1708 W, NJ-70, CHERRY HILL, NJ 08002, (856) 471-1058) AND THEY ASKED WHEN SHE COULD BRING IN THE VEHICLE. IN ADDITION, THE CONTACT STATED THAT AFTER THE VEHICLE BEING PARKED FOR TWO DAYS AT AN AIRPORT LOT, THE VEHICLE WAS LATER STARTED AND THE ENTIRE CONSOLE SCREEN FAILED AND THE POWER STEERING SEIZED. AS A RESULT, THE VEHICLE VEERED OFF THE ROAD AND CRASHED INTO A TELEPHONE POLE. THE CONTACT'S SON WAS MEDICALLY CHECKED OUT WITH AN ICE PACK TO THE FACE BUT NO AMBULANCE SERVICES WERE NEEDED. A POLICE REPORT WAS FILED. THE FRONT OF THE VEHICLE WAS DAMAGED AND IT WAS TOWED WITH THE REAR WHEELS BEING LOCKED MAKING IT DIFFICULT TO TOW TO A TOW YARD. THE MANUFACTURER FILED A CASE AND WOULD HAVE AN INVESTIGATOR INSPECT THE VEHICLE. THE MANUFACTURER STATED IT WOULD TAKE TWO TO FOUR WEEKS UNTIL THEY HAVE SOME FINDINGS ON THE ISSUE AND HAD NOT OFFERED A LOANER VEHICLE. THE FAILURE MILEAGE WAS 848.

NHTSA ODI 11241023

Working with the data? Download all 721 complaints as CSV · fetched from NHTSA July 15, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2019 Jeep Wrangler Unlimited 392 verdict →