What 721 owners told NHTSA about the 2019 Jeep Wrangler Unlimited 392

The contact owns a 2019 Jeep Wrangler. The contact stated that while driving at an undisclosed speed, the Check Engine warning light illuminated. The vehicle was taken to O'Reily's, where a portable diagnostic machine was used; however, no fault codes were retrieved. The contact stated that the check engine warning light was an old warning light. In addition, the contact was informed that the vehicle could be driven. The contact stated that while driving to the residence, the check engine warning light turned off. The failure reoccurred, and the engine seized. The contact stated that the vehicle rolled near the shoulder of the road. The contact became aware of smoke coming from the engine compartment. The contact stated that a good Samaritan stopped and assisted the contact. The contact and a good Samaritan became aware of fire coming from the engine compartment near the battery. The good Samaritan attempted to extinguish the fire with a sweatshirt, then used a jug of water from inside the vehicle. No injuries were sustained. The vehicle was towed to the local tow yard. The Carvana dealer where the vehicle was purchased was made aware of the failure. The vehicle was then towed to a repair shop assigned by Carvana. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 65,000.

NHTSA ODI 11744871

I was driving my 2019 Jeep Wrangler Unlimited Sahara 2.0T/AT to the gym with my spouse. No Check Engine Light, Jeep Temps were perfect. All gauges operated as it should, so there was no sign of trouble. The vehicle was OFF. We parked and walked into the gym and then into the 1 set of exercises, Someone yelled in the gym that someone's truck was on fire. We ran outside and Lo and Behold it was our Jeep. The Engine Compartment Was totally Destroyed. Please Look At the Pictures for Reference.

NHTSA ODI 11732154

Driving on interstate 35 south in fifth gear. There was a loud BANG! and then we lost power. Barely made it off a tight overpass and we saw the smoke. The car was quickly on fires we got out as it started to engulf the jeep with flames. It was a total and complete loss - and very dangerous.

NHTSA ODI 11645832

Hit tree at 15 to 20 mph. Airbags did not deploy. Passenger incurred fractured sternum from seatbelt. Car totaled due to damaged bumper and bent frame.

NHTSA ODI 11603253

The contact owns a 2019 Jeep Wrangler. The contact stated that while her daughter was driving at an unknown speed, she fell asleep while driving the vehicle collided with a mailbox, rolled over, and crashed into a tree where the vehicle came to a stop. The contact stated that only one air bag was deployed and the seat belt released her during the collision. The contact's daughter sustained face, arms, side, back side, and leg injuries. Medical attention was required. A police report was filed. The manufacturer was notified of the failure. The failure mileage was approximately 85,000.

NHTSA ODI 11585509

Took jeep to dealership it had 36,000 miles They worked on it for 40,000miles service And to ck wobble on jeep Mechanic took jeep for test drive it exploded luckily he new how to escape I don’t know what the cause of it was insurance are taking care of it

NHTSA ODI 11549050

Engine caught on fire

NHTSA ODI 11530384

New recall has come out for the Jeep 2019 Manual Transmission. This is the third recall and there is still no fix. Recently my clutch blew on the highway, first it started to smoke and then the clutch exploded. Going speed of approx 70mph with a child in the car. This is well know issue without a fix and i do not want to drive this vehicle any longer. Jeep will not fix the clutch, i have to pay $3600 for it and "if" or "when" the fix happens, then i can get reimbursed. the clutch could go again at any time not safe. and jeep does not care.

NHTSA ODI 11511578

Clutch blew two holes through my transmission. I was driving home from skiing. Early that morning an error code came on stating my clutch was getting too hot. I was in stop and go traffic for like 15 min when it happened. I mostly kept my car in neutral and only used the clutch when I needed to move forward more than my car could roll on its own. Driving home from the mountain I was on the freeway when an emblem turned on with a Sterling wheel and and exclamation point. Right soon after that as I was getting off the freeway I downshifted to 3rd gear and my car shot up to 5 rpm’s so I shifted to 4th gear and my car shot up to 5 rpm’s so I shifted to 5th gear and my car shot up to 5 rpm’s so I shifted to 6th gear and my car shot up to 5 rpm’s and then I head a loud explosion and my car and I hurried and pulled over. I had two other cars pull over because they saw my car of fire. They yelled at me to get out of my car and then quickly checked everything and found the fire had put itself out. I had my 6 year old nephew in the car and I was worried about his safety if the car was on fire but also the safety of having his outside of the car on a major highway. We determined the car wasn’t at a full engulfed in flames risk so I kept him in the car. I then towed my car to the dealership who misdiagnosed it so I towed it to a clutch shop when showed me there were actually two holes through my transmission. My warranty wouldn’t cover it and the recall refused it because they had “don’t the recall” aka looked at it and did a software update and said that’s all the were required to do. I ended up finding a used transmission and was able to get that installed as well as a clutch. I was out of a car for 6 weeks and the emotional stress of being jerked around and not being helped when it’s clear with the recalls this is a huge issue that is getting ignored. The GM of the dealership is now involved and trying to help me get this solved.

NHTSA ODI 11511632

I lease my 2019 Jeep, and in November 2021, my then 8 year old son was trapped in the driver's side back passenger seat, where it would not retract and would only get tighter. The screws would not budge to remove the seatbelt, I had 3 people I had to ask for help as the seatbelt was getting tighter and tighter and cutting off circulation to my son. We finally had to cut him out. I reported this right away to the dealer. My service advisor kept putting me off stating the seatbelt was backordered. We made due with the remaining seatbelts. 7 months later the middle seatbelt quit retracting. I was left with just one working seatbelt in the back seat, with 2 young boys, now 10 and 12, and I cannot drive anyone else in my car as I do not have working seatbelts. I have gone into my dealer, sent several emails to my Jeep dealer and spoke in person and in email to the manager and have been ignored. I sent in my issue to Jeep corporation/Mopar, and they keep giving me the run around and told me i have to go through the dealer. I have pictures and emails of this all and have been ignored. My lease is up next month, and I have not been able to enjoy my jeep with others for safety reasons. I don't understand. Why i have been ignored and Jeep does not care. There is an issue with the seatbelts in this car.

NHTSA ODI 11508952

The radio/infotainment system would reset every time I would have my Bluetooth & usb connected to my phone. This started about 4 months ago. Weeks later, my battery would be dead so I would have to jumpstart it. This started 2 weeks before the incident. The day of the incident, my car failed to start right after taking my foot off the brake while my car had shut off(due to the gas feature) at a stop light. I hooked up a jump kit but it did nothing. All the lights in my car began to blink like Christmas lights & even my windshield wipers went off until my car slowly & completely shut off in the middle of traffic. This took place on November 17th, 2021.

NHTSA ODI 11442289

2 Batteries were replaced in my 2019 Jeep Wrangler on 9/10 at Arrigo DCJF in West a palm Beach Florida. A battery sensor Was ordered for future service. Drive Jeep to Atlanta area on 9/15. On 9/17 check engine light came on. Set appointment with Palmer Jeep in Alpharetta Ga. 1/2 block from arriving a dealership my Jeep caught FIRE and engine compartment was fully engulfed in minutes. Jeep was towed to Palmer.

NHTSA ODI 11433653

Airbag delay in deployment and seatbelt failure to lock. Almost direct head on collision. After contact with the other vehicle (full size truck), my body went forward and hit over the visor in the middle. On the return to my original position I watched the airbag deploy. The seatbelt never locked. I also do not recall the airbag fully deploying. Vehicle is available to check computer. No one has inspected the vehicle and I had no vehicle maintenance issues prior.

NHTSA ODI 11432059

WENT TO STORE JEEPNQOULDNT START, BATTERY CHECKED OK....WENT TO WORK TRIED TO LEAVE IT WOULDNT START CHECKED FUSES THEY R GOOD... DROVE IT HOME JUST FINE AFTER GETTING IT STARTED MY TAPPING THE METAL BY THE FUSE BOX..GOING TO WORK 430 IN THE MORNIBG CAR STALL COMPLETELY SHUTTING OFF AGAIN THEN STARTED RIGHT BACK UP... WENT A LITTLE FURTHER JEEP JUST SHUT DOWN AGAIN ... I ALMOST WENT OVER AN EMBANKMENT...

NHTSA ODI 11354788

THE CAR HAVE MULTIPLE DEFECTIVE PARTS INCLUDING STEERING COLUMN CONTROL MODULE, CONSOLE SHIFT MODULE. THE CAR HAVE A HARD TIME SHIFTING IN TO APPROPRIATE GEAR. THOSE DEFECTIVE PARTS CAUSE ABS TO FAIL. WHEELS KEEP GETTING LOCKED WHEN BREAKING, LEADS TO INCREASED BREAKING DISTANCE.

NHTSA ODI 11298875

TL* THE CONTACT OWNS A 2019 JEEP WRANGLER. WHILE DRIVING 30 MPH AND MAKING A LEFT TURN, THE FORWARD COLLISION WARNING CHIMED AND A VISUAL INDICATOR ILLUMINATED; HOWEVER, THERE WAS NO OBJECT IN FRONT OF THE VEHICLE. THE AUTOMATIC BRAKING SYSTEM ENGAGED AND CAUSED ANOTHER VEHICLE TO REAR END THE CONTACT'S VEHICLE. THE CONTACT WAS NOT INJURED, BUT THE DRIVER OF THE OTHER VEHICLE WAS INJURED AND REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE CONTACT STATED THAT HER VEHICLE WAS ABLE TO BE DRIVEN, BUT THE OTHER VEHICLE WAS POSSIBLY DESTROYED. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 17,800.*DT*JB

NHTSA ODI 11289899

TL* THE CONTACT OWNS A 2019 JEEP WRANGLER. WHILE DRIVING, THE CONTACT HEARD A LOUD POPPING NOISE AND THE ENTIRE CONSOLE SCREEN FAILED. THE CONTACT STOPPED AND RESTARTED THE VEHICLE, BUT THE ENTIRE CONSOLE SCREEN STILL FAILED TO FUNCTION. THE CONTACT WAS STILL ABLE TO DRIVE THE VEHICLE. THE CONTACT CALLED CHERRY HILL DODGE CHRYSLER JEEP RAM (1708 W, NJ-70, CHERRY HILL, NJ 08002, (856) 471-1058) AND THEY ASKED WHEN SHE COULD BRING IN THE VEHICLE. IN ADDITION, THE CONTACT STATED THAT AFTER THE VEHICLE BEING PARKED FOR TWO DAYS AT AN AIRPORT LOT, THE VEHICLE WAS LATER STARTED AND THE ENTIRE CONSOLE SCREEN FAILED AND THE POWER STEERING SEIZED. AS A RESULT, THE VEHICLE VEERED OFF THE ROAD AND CRASHED INTO A TELEPHONE POLE. THE CONTACT'S SON WAS MEDICALLY CHECKED OUT WITH AN ICE PACK TO THE FACE BUT NO AMBULANCE SERVICES WERE NEEDED. A POLICE REPORT WAS FILED. THE FRONT OF THE VEHICLE WAS DAMAGED AND IT WAS TOWED WITH THE REAR WHEELS BEING LOCKED MAKING IT DIFFICULT TO TOW TO A TOW YARD. THE MANUFACTURER FILED A CASE AND WOULD HAVE AN INVESTIGATOR INSPECT THE VEHICLE. THE MANUFACTURER STATED IT WOULD TAKE TWO TO FOUR WEEKS UNTIL THEY HAVE SOME FINDINGS ON THE ISSUE AND HAD NOT OFFERED A LOANER VEHICLE. THE FAILURE MILEAGE WAS 848.

NHTSA ODI 11241023

TL* THE CONTACT OWNS A 2019 JEEP WRANGLER. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 40 MPH, ATTEMPTED TO SLOW DOWN WITH THE FOOT ON THE BRAKE PEDAL. THE RPM'S INCREASED AND THE VEHICLE SPONTANEOUSLY ACCELERATED, STRIKING THE VEHICLE IN FRONT. THE FAILURE OCCURRED ON THREE OCCASIONS. THE POLICE WAS PRESENT, BUT NO REPORT WAS FILED. NO INJURIES WERE REPORTED. THE VEHICLE WAS DRIVEN TO THE DEALER HUFFINES CHRYSLER/JEEP (1024 S STEMMONS FWY, LEWISVILLE, TX 75067) THEY WERE NOT ABLE TO REPLICATE THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 800.

NHTSA ODI 11233835

WHILE DRIVING TO WORK HAD PROBLEMS WITH ENGINE REVVING TRYING TO SHIFT THERE WAS A LOUD BANG, PULLED OFF THE ROAD, STARTED SEEING SMOKE COME FROM THE VEHICLE THEN WAS ENGULFED IN FLAMES AND BURNED COMPLETELY UP. THERE IS A COMPLAINT WITH FCA CASE NUMBER 58132542 THE VEHICLE WAS TRAVELING AT 40 MPH ON 295 PARKWAY WHEN THE PROBLEM STARTED. I DID NOT TAKE ANY PICTURES THERE IS A POLICE REPORT IF NEEDED. THE VEHICLE HAD ONLY BEEN IN MY POSITION SENSE 26 JAN 2019 WITH ONLY 1000 MILES ON IT WHEN IT HAD A CATASTROPHIC FAILURE THAT RESULTED JEEP TOTALLY BURNING UP. *DT*JB

NHTSA ODI 11185949