What 721 owners told NHTSA about the 2019 Jeep Wrangler 4-door 4xe

#1, STEERING CONTROL IS TERRIBLE WITH THIS JEEP. HAVE TO CORRECT THE STEERING CONTINUOUSLY JUST TO KEEP IT IN THE PROPER LANE. OTHER NEW JEEP OWNERS THAT I HAVE LISTENED TO COMPLAIN ABOUT THIS PROBLEM TO THEIR DEALERSHIPS. THEY GET THE SAME ANSWERS AS I HAVE RECEIVER FROM THE SERVICE MANAGERS "IT'S A JEEP THING AND YOU JUST HAVE TO LIVE WITH IT". THIS IS A SAFETY HAZARD AND THE COMPANY NEEDS TO CORRECT IT BEFORE SOMEONE GETS KILLED. #2. DRIVETRAIN. I HAVE OWNED OTHER JEEPS IN MY TIME BUT NEVER ONE WITH A TRANSFER CASE AS STILL TO SHIFT AS THIS ONE. AND ONCE AGAIN I AM NOT THE ONLY JEEP DRIVER COMPLAINING ABOUT HOW HARD IT IS TO SHIFT FROM HI TOLO FOUR WHEEL DRIVE AND IMPOSSIBLE TO GET INTO LOW LOW. I AM NOT EXACTLY WEAK AND I HAVE TO PULL ON THE LEVER TO GET IT INTO LOW WITH ALL MY MIGHT. MY DEALERSHIP TELLS ME IT WILL LOOSEN UP THE MORE YOU USE IT. MY WIFE DRIVES THIS VEHICLE AND SHE FINDS IT IMPOSSIBLE TO PUT INTO LOW RANGE NO MATTER HOW HARD SHE TRIES. I BOUGHT THIS NEW VEHICLE TO BE ABLE TO USE IT NOW NOT SOME TIME IN THE FUTURE.

NHTSA ODI 11190939

WHILE DRIVING TO WORK HAD PROBLEMS WITH ENGINE REVVING TRYING TO SHIFT THERE WAS A LOUD BANG, PULLED OFF THE ROAD, STARTED SEEING SMOKE COME FROM THE VEHICLE THEN WAS ENGULFED IN FLAMES AND BURNED COMPLETELY UP. THERE IS A COMPLAINT WITH FCA CASE NUMBER 58132542 THE VEHICLE WAS TRAVELING AT 40 MPH ON 295 PARKWAY WHEN THE PROBLEM STARTED. I DID NOT TAKE ANY PICTURES THERE IS A POLICE REPORT IF NEEDED. THE VEHICLE HAD ONLY BEEN IN MY POSITION SENSE 26 JAN 2019 WITH ONLY 1000 MILES ON IT WHEN IT HAD A CATASTROPHIC FAILURE THAT RESULTED JEEP TOTALLY BURNING UP. *DT*JB

NHTSA ODI 11185949