What 721 owners told NHTSA about the 2019 Jeep Wrangler 4-door 4xe

While driving on the highway out of the blue my jeep starts to shake and vibrate. It happens without warning a makes it hard to control steering.

NHTSA ODI 11453982

When on the highway going over 55 MPH and hitting a bump the steering wheel and entire vehicle begins to move rapidly and violently from side to side. This causes your vehicle to feel like it's losing control. The only way to stop this from continuing is to slow the vehicle down significantly. This presents a significant danger of losing control because of the shaking or being hit from behind on the highway due to slowing down significantly. The dealer has attempted to repair this defect twice within the last 2 months by replacing the steering damper and it is still occurring. No warning messages are illuminated when this occurs.

NHTSA ODI 11453198

My Jeep wanders tremendously, at times it’s hard to keep it on the road. And sometimes it will veer to the left or right unexpectedly. I’ve almost hit two incoming cars because of this. This problem needs to be fixed on this model vehicle immediately or someone is going to get hurt or killed. Sometimes if you hit a bump the steering will vibrate tremendously until you come to a stop. There’s no way to control the vehicle when this happens.

NHTSA ODI 11452942

The contact owns a 2019 Jeep Wrangler. The contact stated that upon entering the highway at 60 MPH, his vehicle hit a few bumps in the road and the vehicle experienced the "death wobble". The contact stated that he had experienced the failure while between two semi-trucks as he firmly held onto the steering wheel. The contact also stated that he lost control of the vehicle and that his vision had been obstructed due to the violent shaking moving his glasses off his face. As the vehicle began to slow down, the shaking stopped, and the contact pulled over. The contact then carefully drove the vehicle home without incident. The contact had taken the vehicle to a dealer who initially denied that they had never heard of such a failure. The contact left the vehicle in the dealer's possession for a week; the dealer then notified the contact of a service bulletin which was related to the failure. A software update was performed on the vehicle and returned to the contact. Despite the repair, the contact stopped driving the vehicle because of fear that the failure might occur again. The manufacturer was not informed of the failure. The failure mileage was approximately 30,000.

NHTSA ODI 11447857

purchased vehicle in sept 2019 and had no issues until recently. Hitting bumps on freeway causes extreme shaking which lasts upwards of 6 to 10 seconds. Having this occur on icy roads can result in total loss of stability. I've taken this into the dealership already once, and issue still occurs. From research it looks like this issue has been present in jeeps for decades. Why hasn't the NHTSA forced jeep to notify the public of the issue?

NHTSA ODI 11446092

at 70mph or higher driving over rough highway transition joints will cause steering wheel and entire car to shake violently until slowing down to 60 mph

NHTSA ODI 11443839

While driving with traffic at highway speeds, bumps in the road surface cause the Front End of my 2019 JEEP WRANGLER to bounce violently and I have to reduce the speed to around 45 MPH to have the suspension return to normal. I have brought the vehicle to Golling Jeep Dealership 3 times. They replaced the Steering Damper in May of 2021which temporarily resolved the issue. I brought the car back in August and September where the dealership reports they could not duplicate the failure. In a recent Detroit Free Press Article, this condition was called an "Alleged Death Wobble". Golling tells me there is nothing wrong. There was no accident, no known damage and there was no warning of any kind. I just watch for bumps and drive slower - not with the speed of traffic on I 696 in Oakland County Michigan. I believe this is Unsafe and I told Golling's Service team the same. What Can I do? [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

NHTSA ODI 11434054

Subsequent to my yearly annual service which included a tire rotation, my 2019 Jeep Wrangler Sport developed the "Jeep Death Wobble". At speeds in excess of 60 mph and with a certain series of road bumps, the Jeep begins to violently wobble until speed is reduced to approximately 58mph.

NHTSA ODI 11432195

I own a 2019 Jeep Rubicon and the steering wheel rotates violently (~25° back and forth) while driving at any speed and when I hit a bump on the road. Even a small bump on the road causes this problem. I have researched this and some Jeep websites call it a ‘death wobble’. 25° violent steering wheel rotation at 70 mph is very startling it is an extremely unsafe. It almost caused me to crash on more than 3 occasions. There are no apparent recalls about this issue but this problem is reported on several Jeep websites. Are there any plans to implement any sort of safety warning or a recall about this problem? Thank you and please keep me posted.

NHTSA ODI 11426664

Above 65, if I hit a bump, my Jeep gets the "Death Wobble" reported in many other Jeeps. I am scheduled to have the Damper replaced, but many forums state this is only a band-aid and will wear out or won't truly fix the problem.

NHTSA ODI 11418098

WHEN DRIVING 70 MILES AN HOUR AND HIT A BRIDGE SEAM WHICH INTERSECT THE HIGHWAY AT 45 DEGREE ANGLE THE CAR GOES INTO A VIOLENT DEATH WOBBLE. WE HAVE HAD 2 JEEP SERVICE DEPARTMENTS LOOK AT THE ISSUE STATING NOTHING IS WRONG WITH THE CAR. WE ARE STILL EXPERIENCING THIS DEATH WOBBLE

NHTSA ODI 11415663

MY 2019 RUBICON FROM DAY 1 HAS HAD A DANGEROUS WANDERING ISSUE. IT IS VERY DIFFICULT TO KEEP THE VEHICLE ON A STRAIGHT TRACK AND SOMETIMES TO EVEN STAY IN YOUR LANE. IT IS ESPECIALLY DANGEROUS ON THE HIGHWAY IN WINDY CONDITIONS. WRANGLER STYLE JEEPS ARE KNOWN FOR CATCHING THE WIND HOWEVER, WITH THE WANDERING PROBLEM IN THE STEERING YOU TEND TO OVERSTEER TO COMPENSATE MAKING THE VEHICLE VERY DIFFICULT TO CONTROL. I COMPLAINED ABOUT THIS THE FIRST DAY I BOUGHT IT NEW AND WAS TOLD THAT THIS IS HOW JEEPS ARE. I KNOW HOW ALL VEHICLES ARE AND WHERE THEY CROSS THE LINE WITH A SAFETY ISSUE. IF YOU GO ON LINE AND PUNCH IN JEEP WANDERING ISSUES THERE ARE LITERALLY THOUSANDS OF POST ABOUT THIS PROBLEM AND IT APPEARS THAT JEEP JUST IGNORES THIS SAFETY ISSUE. I WOULDN'T BE TAKING THE TIME TO WRITE THIS IF IT WERE JUST AN INCONVENIENCE. THIS IS A SERIOUS AND DANGEROUS PROBLEM. MY WIFE HAS A 2019 JEEP GRAND CHEROKEE AND IT RIDES LIKE A LUXURY CAR. SHE WON;T EVEN DRIVE MY RUBICON BECAUSE SHE IS SO SCARED OF HOW IT WANDERS. THE STEERING WHEEL HAS TO BE CONSTANTLY COMPENSATED BACK AND FORTH TO KEEP IT IN LINE. SO MUCH SO THAT I WORRY SOME TIMES THAT IF THERE WERE A COP IN BACK OF ME THAT HE WOULD THINK I WAS IMPAIRED THE WAY THE VEHICLE IS ALWAYS BACK AND FORTH. I BOUGHT MY 4 DOOR 2019 RUBICON BRAND NEW AND IT ONLY HAS 21,000 MILES ON IT NOW. NO ONE SHOULD HAVE TO BE AFRAID TO DRIVE A BRAND NEW VEHICLE WITH A SAFETY ISSUE LIKE THIS AND JEEP SHOULD HAVE FIXED THIS OBVIOUS ISSUE AND NOT BE IGNORING IT. LETS NOT WAIT TILL SOMEONE GETS KILLED BECAUSE OF THIS ISSUE. FROM THE RESEARCH I HAVE DONE AND HUNDREDS OF POST I HAVE READ IT APPEARS THIS PROBLEM IS LIMITED TO WRANGLER MODEL JEEPS. PLEASE HELP!!

NHTSA ODI 11403859

STEERING HAS EXTREMELY TOO MUCH PLAY. THE VEHICLE VEERS EVERYWHERE AT HIGHWAY SPEEDS. STEERING WHEEL SHAKES VIOLENTLY IF YOU HIT A BUMP AT HIGHWAY SPEEDS. EXTREMELY DANGEROUS.

NHTSA ODI 11403780

IT'S ONLY 2 YEARS OLD VEHICLE. SUDDENLY WHEN START ENGINE SWAY BAR DISCONNECT MESSAGE ARE APPEAR IN DASH BOARD. I NEVER USE OFF ROAD.

NHTSA ODI 11402860

OUR VIN DOES NOT MATCH THE RECALL NOTICE FOR THIS CUSTOMER SATISFACTION NOTICE, BUT IT DOES ALL THE SAME PROBLEMS. HTTPS://STATIC.NHTSA.GOV/ODI/TSBS/2019/MC-10169208-9999.PDF THE FRONT SUSPENSION STEERING DAMPER ON ABOUT 192,000 OF THE ABOVE VEHICLES MAY NOT EFFECTIVELY DAMP OSCILLATION OF THE STEERING SYSTEM, RESULTING IN A SUSTAINED SHAKE OR SHIMMY IN THE STEERING WHEEL. THIS CAN BE MORE NOTICEABLE WHEN DRIVING AT SPEEDS EXCEEDING 55 MILES PER HOUR (MPH) 88 KILOMETERS PER HOUR (KPH) AFTER CONTACTING A BUMPY ROAD SURFACE AND IN TEMPERATURES BELOW 40 FAHRENHEIT (5 CELSIUS).

NHTSA ODI 11399925

WHEN GOING OVER 40MPH THE TRUCK SHAKES UNCONTROLLABLY, WITH ONLY LITTLE BUMPS IN THE ROAD. THIS IS CAUSING ISSUES FOR ME AND IT'S VERY UNSAFE. MAKES ME NOT WANT TO EVEN DRIVE. THE VEHICLE IS IN MOTION WHEN IT HAPPENS. FEELS LIKE THE WHEEL IS GOING TO COME OFF. SCARED.

NHTSA ODI 11400029

VEHICLE EXHIBITS "JEEP DEATH WOBBLE". FREQUENT VIOLENT STEERING WHEEL VIBRATION AFTER JEEP HITS A BUMP OR UNEVEN ROAD CONDITIONS AT HIGHWAY SPEEDS.

NHTSA ODI 11397383

STEERING IS VERY UNSTABLE AT HIGHWAY SPEEDS. IT WILL DRIFT LEFT TO RIGHT EVEN THOUGH THE STEERING WHEEL IS STRAIGHT. WHEN HITTING A BUMP ON THE ROAD THE CAR WOBBLES OUT OF CONTROL. IT DOES THIS AT LOW SPEEDS OR HIGH SPEEDS.

NHTSA ODI 11396352

VEHICLES FRONT END BEGINS TO WOBBLE AND VIBRATE AT SPEEDS BETWEEN 45-65 AFTER HITTING A BUMP OR POT HOLE IN THE ROAD. THIS HAS HAPPENED MULTIPLE TIME EVEN AFTER THE RECALL WAS FIXED.

NHTSA ODI 11391068

WHEN TRAVELING AT 55-65MPH AND A BUMP OR POT HOLE, DRAIN CAP ON HIGHWAY, THE WHOLE TRUCK STARTS TO SHAKE VIOLENTLY AND STEERING WHEEL STARTS TO VIBRATE LEFT AND RIGHT. HAVE TO SLOW TO ABOUT 40 MPH FOR IT TO STRAIGHTEN OUT. THIS HAS HAPPENED MANY OF TIMES, NOT A ISOLATED ISSUE

NHTSA ODI 11388128

DRIVING ON THE HIGHWAY BETWEEN 65/70 MPH ON A STRAIGHT AWAY. I HIT A BUMP/POTHOLE IN THE ROAD. MY JEEP BEGAN TO WOBBLE, RATTLE AND SHAKE CAUSING THE STEERING WHEEL TO STUTTER IN MY HANDS. I THOUGHT I WAS GOING TO CRASH! I LET OFF THE GAS AND SLOWLY APPLIED THE BRAKES WHILE MAKING MY WAY TO THE SHOULDER AWAY FROM TRAFFIC. I HAD TO COM TO A COMPLETE STOP FOR IT TO STOP SHAKING. IT HAPPENED AGAIN ON MY WAY HOME, EXCEPT THIS TIME THE ONLY DIFFERENCE BEING I WAS GOING 55/60 MPH.

NHTSA ODI 11387378

TRAVELING I81 N AT 62 MPH AT APROX 1129 JUST BEFORE THE I80 EXIT AT THE BRIDGE. IT IS A SLIGHT CURVE IN THE ROAD. WE HIT A BUMP AND MY JEEP WENT NUTS AGAIN. IT WOBBLE, STUTTERED, AND SHOOK. SIMILAR TO WHAT HAPPENS WHEN YOU HAVE A TIRE BLOWOUT. THE STEERING WHEEL SHOOK CAUSING LOSS OF CONTROL. LET OFF THE GAS AND SLOWLY APPLIED THE BRAKE. AT 50 MPH REGAINED CONTROL AND CONTINUED ON OUR WAY. MY CELLPHONE WAS NOT SHOOK OUT OF ITS HOLDER LIKE LAST TIME. SO I GUESS THAT'S A PLUS.

NHTSA ODI 11387380

I WAS DRIVING DOWN THE HIGHWAY GOING 50MPH AND THE FRONT END STARTED VIGOROUSLY SHAKING SO MUCH THAT I HAD TO PULL OVER AND STOP. IT SHOOK ME TO THE POINT THAT I WAS DIZZY. I WAS TOLD THAT IT WAS CALLED THE DEATH RATTLE, HOWEVER WHEN I TOOK IT THE THE DEALERSHIP TO GET IT FIXED I WAS TOLD THAT IT IS NO LONGER CALLED THAT. THEY DIDN'T KNOW THAT IT WAS HAPPENING ON THE 2019 WRANGLER SPORT

NHTSA ODI 11386512

WHILE DRIVING ON THE WHILE DRIVING ON THE HIGHWAY AT ABOUT 60 MPH AND TAKING A SLIGHT LEFT OR RIGHT CURVE WE HIT AN EXPANSION JOINT ON THE BRIDGE. THE FRONT WHEELS STARTED SHAKING UNCONTROLLABLY UNTIL I CAME TO A FULL STOP ON THE SIDE OF THE ROAD. VERY DANGEROUS SAFETY CONCERN, ESPECIALLY ON A CAR THAT HAS NOT BEEN OFF-ROAD AND WITH LESS THAN 18000 MILES AND NO MODIFICATIONS. THIS ISSUE IS VERY WELL DOCUMENTED ALL OVER THE INTERNET.

NHTSA ODI 11385807

WHEN ON THE HIGHWAY, IT STARTING SHAKING VIGOROUSLY. I HAD TO SLOW DOWN TO STOP IT FROM SHAKING. I WENT FROM ABOUT 70 MPH TO ABOUT 35 MPH IN ORDER TO STOP IT FROM SHAKING. I TRIED LOOKING UP WHAT IT COULD BE AND FOUND THAT IT'S BEEN CALLED THE "DEATH WOBBLE." I'VE ALSO CHECKED IT FOR RECALLS AND NOTHING CAME UP AT THIS TIME. I TRIED CALLING FCA, HOWEVER AFTER BEING ON HOLD FOR MORE THAN 2 HOURS, I HANGED UP. I HOPE YOU GUYS CAN HELP WITH ANSWERS ON THIS AS IT SEEMS THAT I'M NOT THE FIRST ONE TO EXPERIENCE THIS. THANK YOU.

NHTSA ODI 11385348