What 721 owners told NHTSA about the 2019 Jeep Wrangler 2-door

I RECENTLY RENTED A 2019 JEEP WRANGLER FROM AVIS AT MCCARRAN AIRPORT IN LAS VEGAS. THE AVIS VEHICLE NUMBER WAS 90380010. THE RENTAL AGREEMENT NUMBER WAS 420140943. THE VEHICLE HAD AN AFTERMARKET PIECE OF ELECTRONIC EQUIPMENT INSTALLED BY AVIS UNDER THE DRIVER SIDE DASHBOARD, PROBABLY A GPS DEVICE OF SOME KIND. THE DEVICE WAS PLUGGED INTO THE VEHICLE'S ELECTRICAL SYSTEM ON THE LEFT HAND WALL OF THE PASSENGER COMPARTMENT, WITH A CORD ABOUT 12-18 INCHES LONG STRETCHED OUT UNDER THE DASHBOARD. THE DEVICE WAS VERY POORLY INSTALLED. WHILE I WAS DRIVING, THE DEVICE DROPPED OUT FROM BEHIND THE DASHBOARD, AND THE CORD WRAPPED ITSELF AROUND THE BRAKE PEDAL, WITH THE DEVICE ITSELF FALLING IMMEDIATELY BEHIND THE PEDAL. THE ACTUAL DEVICE WAS ABOUT 2 INCHES BY 3 INCHES. IT BLOCKED THE BRAKE PEDAL, REDUCING AVAILABLE BRAKING BY 80 PERCENT. FORTUNATELY, I WAS TRAVELING AT A SLOW SPEED ON A QUIET STREET AND WAS ABLE TO BRING THE CAR TO A HALT.

NHTSA ODI 11218695

STEERING ISSUES CAUSED BY WEAK STEERING COMPONENTS AND POOR SUSPENSION GEOMETRY. DEATH WOBBLE AND JUMPY, LOOSE, WANDERING STEERING FROM FACTORY. BROUGHT INTO DEALER MAY FOR UPDATED OEM TRACKBAR WITH STIFFER BUSHING UPDATE AND UPDATED STEERING STABILIZER. THIS HAS TIGHTENED STEERING SOMEWHAT AND REDUCED THE AMPLITUDE OF DEATH WOBBLE BUT HAS NOT ELIMINATED IT. JEEP STILL WANDERS AND JUMPS ONTO ADJACENT LANES WHEN HITTING EXPANSION JOINT ON FREEWAY. DEALER SERVICE MANAGER REFUSES TO CONSIDER ALTERNATIVE FIXES THAT HAVE BEEN SHOWN TO HAVE POSITIVE RESULTS FOR OTHERS. WIND NOISE FROM A PILLAR AND FREEDOM TOP. DEALER NOTED BUT FAILED TO FIX INADEQUATE DEFROSTER CHANNELING RESULTS IN THE DEFROSTER ONLY CLEARING THE CENTER OF WINDSHIELD. DRIVER CANNOT SEE OUT OF WI SHIELD. DESIGN FLAW SINCE THIS IS ON ALL 2018 AND 2019 JL. DEALER REFUSES TO FIX FRAGILE WINDSHIELD GLASS. SERVICE MANAGER AGER REFUSES TO CONSIDER THIS AN ISSUE EVE. THOUGH 1000S HAVE LOST THEIR WINDSHIELD AND HAVE BROKEN NUMEROUS ONES IN SHORT ABOUT TS OF TIME TOO SHORT LOWER CONTROL ARMCOUNTRY OL ARMS IN NOT ENOUGH CASTER AND LACK OF A CASTER ADJUSTMENT RESULTS IN POOR STEERING. ALL ABOVE ITEMS OCCUR WHEN JEEP IS IN MOTION AND REPRESENTS TS A HAZARD ON THE ROAD. *DT

NHTSA ODI 11218488

THE STEERING IS LOOSE. OVER 1 INCH OF PLAY IN STEERING DRIFTS TO LEFT AND RIGHT AND UNABLE TO CONTROL AT ANY SPEED. CONSTANTLY HAVE TO FIGHT THE WHEEL. I AM AFRAID TO DRIVE IT. $52,000 TO REMAIN IN THE DEALERSHIP REPAIR SHOP IS PATHETIC. I TOOK MINE BACK AFTER 3 DAYS AND NOW I AM FIGHTING AND FILING LEMON LAW. I WAS TOLD BY THE DEALERSHIP CHRYSLER TOLD THEM NOT TO FIX IT UNTIL THEY DETERMINED IF A RECALL WOULD BE SENT OUT, BUT THEY KNEW THERE WAS A PROBLEM.

NHTSA ODI 11217743

STEERING AT SPEEDS ABOVE 25 MPH WITH THIS VEHICLE YOU WILL NOTICE THAT THERE'S TOO MUCH PLAY IN THE STEERING, REQUIRING CONSTANT CORRECTIONS ESPECIALLY ON THE FREEWAY. DRIFTING FROM LEFT TO RIGHT TRYING TO KEEP THE VEHICLE BETWEEN LANES ON THE ROADS/FREEWAYS CAN TO LEAD TO DRIVERS FATIGUE; WHICH COULD LEAD TO A SERIOUS ACCIDENT.

NHTSA ODI 11217216

STEERING ON OUR NEW JEEP WRANGLER IS ALL OVER THE PLACE. YOU CONSTANTLY HAVE TO CORRECT AS THE CAR MOVES FROM SIDE TO SIDE CAUSING A VERY DANGEROUS SITUATION AND THE APPEARANCE YOU ARE AN IMPAIRED DRIVER. IT IS NOT SAFE TO DRIVE THIS CAR AND IT IS BRAND NEW.

NHTSA ODI 11210235

THE STEERING ON A BRAND NEW 2019 JEEP WRANGLER JL WITH LESS THAN 100 MILES HAS VERY LOOSE STEERING WITH A DEAD SPOT AT THE TOP. IT IS EXTREMELY CHALLENGING TO MAINTAIN A LANE WHEN DRIVING, ESPECIALLY AT HIGHWAY SPEED REQUIRING CONSTANT INPUT FROM THE DRIVER. UNDER HARD BRAKING THE VEHICLE WILL PULL TO THE RIGHT. THE DEALER SERVICE DEPARTMENT SUPPOSEDLY PERFORMED A 4-WHEEL ALIGNMENT PRIOR TO ME PURCHASING THE VEHICLE AFTER MY INITIAL COMPLIANT DURING TEST DRIVING. THIS IS A SAFETY ISSUE.

NHTSA ODI 11210123

MY BRAND NEW 2019 2-DR. JEEP WRANGLER JL HAS A SERIOUS STEERING PROBLEM. AT HIGHWAY SPEEDS, ESPECIALLY ABOVE 50MPH, THE STEERING WHEEL NEEDS CONSTANT SMALL ADJUSTMENTS TO KEEP THE VEHICLE IN ITS LANE. BOTH I AND MY WIFE FIND IT DIFFICULT TO KEEP THE VEHICLE ON TRACK IN NORMAL HIGHWAY DRIVING CONDITIONS. WE FEEL THAT THIS IS A SERIOUS SAFETY CONCERN. THE SLIGHTEST DISTRACTION OF THE DRIVER'S ATTENTION FROM THE CONSTANT NEED FOR SMALL STEERING CORRECTIONS COULD AND WILL EVENTUALLY RESULT IN THE VEHICLE WANDERING OUT OF ITS LANE INTO AN ADJACENT LANE, CAUSING A HIGH-SPEED ACCIDENT. UNFORTUNATELY, A CURSORY INVESTIGATION OF SUCH AN ACCIDENT WOULD PROBABLY AND UNJUSTIFIABLY RESULT IN A FINDING OF DRIVER INATTENTIVENESS, COMPLETELY OVERLOOKING THE UNDERLYING MECHANICAL CAUSE. OUR DEALERSHIP SERVICE REPRESENTATIVE STATES THAT HE IS UNAWARE OF THIS PROBLEM WITH THESE VEHICLES, EVEN THOUGH THE INTERNET IS FLOODED WITH COMPLAINTS AND ANECDOTAL ACCOUNTS OF THIS PROBLEM WITH THE 2018 AND 2019 WRANGLER JL'S. THE MANUFACTURER, FIAT CHRYSLER, HAS YET TO PROVIDE DEFINITIVE ACKNOWLEDGEMENT OR REMEDY FOR THIS PROBLEM. GIVEN THE SERIOUSNESS OF A STEERING MALFUNCTION IN THE 2018 AND 2019 WRANGLER JL VEHICLES, AND THE PROBABILITY OF ITS CAUSING OR HAVING CAUSED SERIOUS ACCIDENTS, WE SINCERELY HOPE THE NHTSA WILL ENGAGE FIAT CHRYSLER TO ADDRESS THIS PROBLEM AT THE EARLIEST POSSIBLE TIME. *TR

NHTSA ODI 11210026

STEERING WANDERS AND HAS WAY TOO MUCH PLAY CAUSING THE JEEP TO DRIFT TO ONE SIDE OF THE LANE OR THE OTHER AND IS VERY SLOW TO RESPOND TO YOUR EFFORTS TO CORRECT THE DRIFT. DANGEROUS.

NHTSA ODI 11210027

EXTREMELY DIFFICULT TO KEEP THE VEHICLE FROM WANDERING, ESPECIALLY AT SPEEDS 65MPH AND ABOVE. THERE IS EXCESSIVE PLAY IN THE STEERING WHEEL, AND THE VEHICLE WANDERS TO THE RIGHT WHEN LETTING GO OF THE STEERING WHEEL, AT ANY SPEED. TOOK THE BRAND NEW VEHICLE TO THE SERVICE DEPARTMENT, WHERE THEY PERFORMED AN ALIGNMENT, AND THE ISSUE REMAINS EXACTLY THE SAME.

NHTSA ODI 11209816

PURCHASED A 2019 WRANGLER UNLIMITED FOR OVER $40,000 ON MAY 4, 2019. IMMEDIATELY NOTICED AN ISSUE WITH STEERING. IT SWAYS LEFT TO RIGHT WHEN DRIVING STRAIGHT AND IT'S EXHAUSTING TO KEEP THE CAR IN THE LANE. BROUGHT IT TO THE DEALER AT AROUND 100 MILES AND THEY SAID NOTHING WAS WRONG. I ASKED THE TECH TO TAKE MINE AND ONE ON THE LOT FOR A TEST DRIVE WHICH HE DID. HE IMMEDIATELY SAW THE ISSUE. HE SEARCHED FOR A FIX AND FOUND THAT THERE WAS A PART HE COULD TRY TO REPLACE TO RESOLVE THE ISSUE (TRACK BAR). I BROUGHT THE CAR BACK AT 212 MILES AND THEY DID THE WORK. HE SAID THAT'S BASICALLY ALL THEY COULD DO AND HOPEFULLY IT FIXED IT. WELL IT DIDN'T FIX IT AT ALL. IT'S STILL EXHAUSTING TO DRIVE THE CAR BECAUSE YOU CAN'T KEEP IT IN THE LANE. NOW WHEN I DRIVE STRAIGHT, THE STEERING WHEEL IS CROOKED AND FEELS LIKE IT'S SWAYING LEFT TO RIGHT WORSE. I AM HONESTLY NOT COMFORTABLE DRIVING THIS CAR FAR AWAY FROM MY HOME OR ON A HIGHWAY BECAUSE I MAY HURT SOME. I HAVE HAD JEEPS MY WHOLE LIFE AND MY LAST TWO 2010 AND 2011 DROVE PERFECT AND THE STEERING WAS TIGHT AS CAN BE. WHEN YOU DROVE STRAIGHT THE CAR JUST WENT STRAIGHT. I AM GOING TO CONTACT MY DEALER AGAIN TO SEE IF JEEP HAS RELEASED ANYTHING ON THIS ISSUE. I SEE MANY COMPLAINTS ABOUT THIS HERE SO I KNOW IT'S NOT ME AND I FEEL THIS IS AN ABSOLUTE SAFETY ISSUE FOR BOTH ME AS A DRIVER AND ANYONE AROUND.

NHTSA ODI 11208260

STEERING HAS TOO MUCH PLAY WHILE DRIVING. CONSTANT MOVEMENT OF THE STEERING WHEEL TO MAINTAIN POSITION WITH MY LANE. I'VE LOOKED ON LINE AND HAVE READ MANY JEEP OWNERS COMPLAINING ABOUT THE SAME ISSUE. THERE MAY HAVE BEEN AN ISSUE AT THE FACTORY WHERE THE COMPUTER WAS PROGRAMMED FOR A 2 DOOR JEEP VICE THE 4 DOOR JEEP. THIS ISSUE TAKES PLACE ON SIDE STREETS AS WELL AS HIGHWAY, BUT IS MORE DIFFICULT TO CONTROL AT HIGHWAY SPEEDS.

NHTSA ODI 11208007

THE STEERING WANDERS AT HIGHWAY SPEEDS. IT IS IMPOSSIBLE TO MAINTAIN A STRAIGHT LINE WHILE DRIVING WITH OUT CONTINUOUS DRIVER INPUT. THERE SEEMS TO BE A MOMENTARY LAG FROM THE INPUT TO THE STEERING WHEEL BEFORE THE VEHICLE CHANGES DIRECTION. WHILE DRIVING AT HIGHWAY SPEEDS, THE VEHICLE IS ALWAYS MOVING SLIGHTLY TO ONE SIDE, AND WHEN SUFFICIENT CORRECTION IS MADE, THE VEHICLE IS WANDERING TO THE OPPOSITE SIDE. I HAVE OWNED MY VEHICLE FOR ONE MONTH. I INITIALLY BROUGHT IT BACK TO THE DEALERSHIP AND THEY REPLACED THE TRACK BAR. THIS DID NOT SOLVE THE ISSUE.

NHTSA ODI 11207432

EXCESS PLAY IN STEERING WHILE DRIVING. THE EXCESS PLAY GETS WORSE AT HIGHWAY SPEEDS AND REQUIRES CONSTANT SMALL CORRECTIONS IN THE STEERING IN ORDER TO STAY IN YOUR LANE. THIS "WANDERING" OF THE VEHICLE GETS DANGEROUS AS YOUR ARE CONSTANTLY TRYING TO KEEP THE VEHICLE FROM WANDERING INTO OTHER LANES. NEEDLES TO SAY, IT IS ALSO EXHAUSTING ON TRIPS.

NHTSA ODI 11207303

I PURCHASED THIS VEHICLE ON MAY 1ST 2019 AND PARK THE CAR WITH ONLY APROX. 63 MILES ON IT THAT NIGHT. ON MAY 2ND 2019 AFTER DRIVING A COUPLE OF MILES THE CHECK ENGINE LIGHT CAME ON ALONG WITH THE STOP/START ICON WITH THE EXPLANATION SIGN IN IT CAME ON . I PARKED THE VEHICLE AND NEXT AVAILABLE DAY WAS THAT SATURDAY MAY 4TH 2019 TO BRING BACK TO SECURITY CHRYSLER DODGE JEEP IN AMITYVILLE, NY. MY VEHICLE WENT IN WITH 88 MILES. MAY 6TH I WAS ADVISED VEHICLE WAS CLEARED FOR PICK UP. GOT TO DEALER AROUND 8:15PM MAY 6TH AND STILL FOUND STOP/START WARNING ICON ILLUMINATED ON VEHICLE.. DEALER COULD NOT FIND ISSUE, THEY PUT OVER 15 MILES ON MY VEHICLE FOR DRIVE CYCLING THE VEHICLE BUT NO REPAIRS WERE MADE. I AM DISSATISFIED WITH THE OUTCOME SO FAR AND DONT HAVE MY VEHICLE BACK AS YET AND ITS MAY 8TH 2019.

NHTSA ODI 11206185

I HAVE 2019 JEEP WRANGLER AND SOMETHING IS WRONG WITH THE STEERING YOU CAN'T KEEP IT IN THE LANE. YOU ARE ALWAYS CORRECTING YOUR STEERING TO KEEP IT GOING STRAIGHT. I HAVE HAD 2 OTHER WRANGLERS AND NONE OF THEM DROVE LIKE THIS. I HAVE BROUGHT IT TO THE DEALERSHIP AND THEY KEEP TELLING NOTHING IS WRONG. SOMETHING IS WRONG WITH THIS JEEP. THIS HAPPENS WHEN DRIVING AT ANY SPEED BUT IS MORE NOTICEABLE WHEN YOU ARE GOING 50MPH ON ANY ROAD TYPE.

NHTSA ODI 11206261

THE VEHICLE HAS LED HEADLIGHTS, DRIVING AT NIGHT DURING ANY TYPE OF SNOW, THE HEADLIGHTS BECOME COMPLETELY COVERED AND THEIR IS NO LIGHT COMING FROM THE HEADLIGHTS, FORCING ME TO PULL OFF THE ROAD AND CLEAR THE SNOW REPEATEDLY. THIS IS DANGEROUS.

NHTSA ODI 11205944

REMOVED MY FRONT BUMPER FOR FLAT TOWING AND UPON REMOVAL NOTICED EXTREMELY POROUS WELDS AND SEVERAL WELDS WITH LACK OF FUSION, SPATTER, AND UNDERCUT.

NHTSA ODI 11204905

EXCESS PLAY IN STEERING WHILE DRIVING. THE EXCESS PLAY GETS WORSE AT HIGHWAY SPEEDS AND REQUIRES CONSTANT SMALL CORRECTIONS IN THE STEERING IN ORDER TO STAY IN YOUR LANE. THIS "WANDERING" OF THE VEHICLE GETS DANGEROUS AS YOUR ARE CONSTANTLY TRYING TO KEEP THE VEHICLE FROM WANDERING INTO OTHER LANES. NEEDLES TO SAY, IT IS ALSO EXHAUSTING ON TRIPS. THIS IS A KNOWN ISSUE BY THE MANUFACTURE HOWEVER IS NOT AFFECTING ALL OF THE WRANGLES AS SOME OF THEM HAVE NO STEERING ISSUES WHATSOEVER. MOST DEALERSHIPS WILL TELL YOU THAT THE VEHICLE DRIVES AS DESIGNED, HOWEVER, THIS IS MY 4TH WRANGLER AND I HAVE NEVER FELT THIS PLAY IN STEERING BEFORE. I HAVE TEST DRIVEN SIX WRANGLERS IN 2019 AND SOME DRIVE PERFECT, SO I KNOW THE VEHICLE CAN DRIVE MUCH BETTER AND THE "LOOSE" STEERING IS NOT DRIVING AS DESIGNED. IF IT IS, JEEP HAS A REAL PROBLEM ON THEIR HANDS AS THIS WILL CAUSE ACCIDENTS.

NHTSA ODI 11205017

STEERING IS VERY LOOSE AND REQUIRES CONSTANT CORRECTION. I BOUGHT THIS ON 4/24/2019 BRAND NEW. IT IS EXTREMELY DANGEROUS BECAUSE IT STEERS LEFT OR RIGHT ON ITS OWN WITHOUT DRIVER INPUT. THIS NEEDS TO BE FIXED BEFORE SOMEONE DIES. THIS IS NOT A "JEEP THING". IT'S NOT NORMAL. THIS IS A SERIOUS SAFETY ISSUE. IT SHOULD NOT BE ATTEMPTING TO CHANGE LANES ON ITS OWN.

NHTSA ODI 11203626

STEERING IS ALL OVER THE PLACE, DRIFTS ACROSS LANES AT HIGHWAY SPEEDS, HAS A DEAD SPOT AT CENTER. HARD TO KEEP IT ON THE ROAD!

NHTSA ODI 11203140

STEERING FEELS LOOSE WHEN DRIVING AT ANY SPEED. CAR WANDERS ON THE ROAD AND REQUIRES CONSTANT STEERING INPUT TO STAY IN THE LANE. FEELS LIKE I AM DRIVING AN OLD TOY GO-CART, WITH A DEAD SPOT IN THE STEERING. THERE IS SO MUCH PLAY THAT THE STEERING WHEEL CAN BE TURNED ~10 DEGREES WITH NO CHANGE. RESEARCHED THAT THIS IS A CHRONIC PROBLEM WITH 2018 AND 2019 JEEP WRANGLERS. JEEP SERVICE STATES THAT THE PROBLEM CAN BE FIXED WITH A NEW TRACK BAR, BUT THE DEALERS ARE ALLOWED TO ONLY ORDER ONE PART PER WEEK. MY DEALER STATED THAT HE CANNOT ORDER THE PART FOR ANOTHER 4 DAYS! SINCE WHEN CAN A MANUFACTURER RATION PARTS THAT ARE CRITICAL FOR VEHICLE SAFETY?!

NHTSA ODI 11202938

VEHICLE STEERING IS EXTREMELY HARD TO KEEP VEHICLE IN A STRAIGHT LINE. ESPECIALLY DIFFICULT AT HIGHER SPEEDS, 60+. YOU ARE CONSTANTLY FIGHTING THE VEHICLE. SHOULD YOU LOOK AWAY JUST FOR A SECOND YOU FIND YOURSELF VEERING TO ONE SIDE OR ANOTHER. VERY UNSAFE IN MY OPINION. YOU MUST BE EXTREMELY VIGILANT AT ALL TIMES. LESS THAN 300 MILES ON MY VEHICLE. I WILL BE TAKING IT BACK TO THE DEALERSHIP TO SEE WHAT IS WRONG. SEARCHING JEEP FORUMS THIS APPEARS TO BE A BIG PROBLEM WITH OTHER JEEP OWNERS AND NOTHING IS BEING ADDRESS BY JEEP. I PURCHASED THIS VEHICLE ON 04/02/2019.

NHTSA ODI 11202700

WHILE DRIVING 3 TIMES IN 229 MILES THE POWER STEERING SYSTEM HAS SUDDENLY STOPPED WORKING. NOT STEERING EASILY AT ALL. NO LIGHTS. NO WARNINGS. NO ALARMS. NO ERRORS. ALL THREE TIMES IT JUST CAME BACK ON 1/4 TO 2 MILES LATER.

NHTSA ODI 11196603

WANDERING LOOSE DEAD STEERING, BRAND NEW VEHICLE WITH ONLY 176 MILES. THE VEHICLE WANDERS AS YOU DRIVE DOWN THE ROAD, TRYING TO STAY IN A STRAIGHT LINE REQUIRES MUCH VIGILANCE AND ATTENTION, IF YOU LOOK DOWN TO ADJUST YOUR TEMPERATURE OR ADJUST THE RADIO, THE VEHICLE WILL VEER TOWARDS ANOTHER LANE OF TRAFFIC EVEN THOUGH YOU'VE MADE NO STEERING INPUT CHANGES, THEN YOU NEED TO MOVE THE STEERING WHEEL 1.5 TO 2 INCHES TO START TO GET STEERING INPUT TO CORRECT THE VEHICLE FROM THE OTHER LANE AND BACK INTO YOURS. IT SHOULD BE MORE RESPONSIVE. THE VEHICLE REQUIRES EXCESSIVE STEERING AND VEERS ON IT OWN. ALSO WHEN DRIVING AT HIGHWAY SPEEDS AND YOU ENCOUNTER A BUMP OR POTHOLE, THE VEHICLES FRONT END WILL SHAKE WOBBLE AS IF YOU'VE LOST CONTROL FOR ONE TO TWO SECONDS, I WOULD HATE TO ENCOUNTER THIS GOING AROUND A TURN AT A FREEWAY SPEED. THIS BRAND NEW VEHICLE IN THE YEAR 2019 SHOULD NOT OPERATE THIS WAY, IT IS UNSAFE FOR THOSE INSIDE THE VEHICLE AND POSSIBLE OTHERS WHEN IT VEERS ON ITS OWN.

NHTSA ODI 11196142

UCONNECT 8.4 GPS AND ELEVATION INOP INTERMITTENTLY. IN THE MIDDLE OF ANYWHERE. NO PATTERN. CITY, COUNTRY, ETC. OUTSIDE TEMP INOP ONCE AT 40 TO 60 F BACKUP CAMERA NEGATIVE COLORING/BLACK INTERMITTENT. ALL SEEM TO RESET AFTER A DAY.

NHTSA ODI 11194422