What 721 owners told NHTSA about the 2019 Jeep Wrangler 2-door

PURCHASED VECHILE NEW WHEN DRIVING ON THE HIGHWAY AT SPEEDS 50 MPH AND OVER, THERE IS TO MUCH PLAY IN THE STEERING. YOU HAVE TO CONSTANTLY CORRECT THE STEERING, TOOK IT TO THE DEALER THEY SAID THEY FOUND THE ALIGNMENT PIN UPSIDE DOWN AND CORRECTED. DROVE THE VECHILE HOME. BUT ONCE YOU GET ON THE HIGHWAY AT SPEEDS OVER 50 MPH IT STILL DOES THE SAME THING. VECHILE ONLY HAS 150 MILES ON IT. HAVE MANY PEOPLE WITH THE SAME COMPLAINT.

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WHILE DRIVING THE VEHICLE FORWARD, THE STEERING WHEEL HAS SLOP IN IT. I CANNOT KEEP IT STRAIGHT. I'M CONSTANTLY HAVING TO CORRECT THE WHEEL. I HAVE RETURNED THE VEHICLE TO THE DEALERSHIP 3 TIMES AND THEY ARE NOT FIXING IT. THE VEHICLE WAS PURCHASED NEW AND NOW HAS 1300 MILES ON IT. IT IS VERY UNSAFE TO DRIVE. IT FEELS LIKE DRIVING AN OLD FARM TRACTOR.

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VEHICLE WANDERS AND THE STEERING IS SLOPPY AND LOOSE JEEP CASE NUMBER: 587-539-40

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I HAVE EXPERIENCED THE DEATH WOBBLE AFTER DRIVING OVER A BUMPY ROAD AT ABOUT 55 MPH. IN ADDITION, I HAVE EXPERIENCED WHAT I CALL WHEEL HOP WHEN HITTING VARIOUS BUMPS IN THE ROAD. I THOUGHT A MIGHT LOSE CONTROL OF THE CAR WHEN IT STARTED TO SHAKE VIOLENTLY BUT SLOWED DOWN AND PULLED OVER TO THE SIDE OF THE ROAD. I AM TAKING IT TO THE DEALER TOMORROW (JULY 18, 2019)

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WE PURCHASED THE VEHICLE 7/2019. IT WAS A TRANSFER FROM ANOTHER DEALERSHIP AND WE DID NOT TEST DRIVE THIS PARTICULAR VEHICLE. WE HAVE TEST DRIVEN THE SAME MODEL BEFORE AND HAD NO ISSUES. ON OUR WAY HOME, WE NOTICED THAT THE CAR HAS VERY LOOSE STEERING. THERE IS "GIVE" APPROXIMATELY 2 INCHES TO EITHER SIDE AND THE VEHICLE IS DIFFICULT TO KEEP IN LANE. WE TOOK THE VEHICLE BACK TO THE JEEP SERVICE DEPARTMENT AND THEY COULD NOT FIND ANYTHING WRONG. THEY CLAIM THE PCM IS UP TO DATE AND THE STABILIZERS ARE NEW. THE DEALERSHIP SAYS THERE IS NOTHING THEY CAN DO. THIS VEHICLE, IN MY OPINION, WITH THE LOOSE STEERING IS POTENTIALLY DANGEROUS TO DRIVE. SEARCH THROUGH MULTIPLE JEEP WRANGLER JL FOURMS SHOW MULTIPLE COMPLAINTS OF THE SAME ISSUE.

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SEVERE, EXHAUSTING AND NEAR CONSTANT UNSAFE STEERING TO KEEP JEEP IN DRIVING LANE. ESPECIALLY, AT HIGHWAY SPEED 50MPH OR ABOVE. THERE IS A SERIOUS UNSAFE PROBLEM WITH THE STEERING ON MY 2019 JEEP WRANGLER JL UNLIMITED RUBICON! I WAS IN FEAR OF CRASHING DUE TO THE NEED TO CONSTANTLY CORRECT THE VAGUE STEERING. THE 2019 WRANGLER DRIFTS AND SEEMS TO OVER-CORRECT BOTH TO THE LEFT AND RIGHT. IT FEELS LIKE I'M ON A ROCKING BOAT.

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THE 2019 JEEP WRANGLER UNLIMITED RUBICON HAS LOOSE STEERING WHICH CAUSES THE VEHICLE TO WANDER LEFT OR RIGHT WHILE DRIVING STRAIGHT IN BOTH CITY AND INTERSTATE SCENARIOS. IT REQUIRES CONSTANT CORRECTION AND IF YOU HIT A BIG GUST OF WIND, IT'S VERY HARD TO CONTROL. I'VE HAD IT FOR JUST OVER 1 WEEK AND HAS APPROXIMATELY 800 MILES. I'VE LOWERED THE PSI IN ALL TIRES TO THE DOCUMENTED 37 PSI AND HAD THE STEERING WHEEL DAMPENER RECALL COMPLETED, BUT THE PROBLEM STILL EXISTS. I'VE TAKEN IT INTO A JEEP AUTHORIZED SERVICE CENTER AND THEY ADJUSTED THE TOE, BUT SAID THAT THE VEHICLE IS OPERATING AS DESIGNED EVEN WITH APPROXIMATELY 2" OF PLAY IN THE STEERING TO BOTH LEFT AND RIGHT AFTER ALL ADJUSTMENTS. WE TEST DROVE OTHER 2019 WRANGLERS ON THE LOT WHICH EXPERIENCED THE SAME PROBLEM. THEY CONTINUE TO CLAIM THIS IS A JEEP THING, BUT OTHERS HAVE REPORTED NO PROBLEMS WITH THEIR STEERING AND HAVE VIDEOS ONLINE SHOWING THEY ARE NOT CONSTANTLY CORRECTING. I ASKED THEM TO REPLACE THE TRACK BAR, DRAG LINKS, AND ENSURE ALL STEERING COMPONENTS ARE TIGHT AND ON SPEC, BUT THEY WILL NOT REPLACE ANY PARTS UNDER WARRANTY BECAUSE THEY SAID IT WILL NOT FIX THE ISSUE. THEY WILL REPLACE THE PARTS IF I PAY OUT OF POCKET.

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2019 WRANGLER JL PURCHASED ON APRIL 30. ORDERED THE VEHICLE AND PICKED IT UP AT THE DEALERSHIP 220 MILES FROM HOME AND TRAILERED IT HOME. DID NOT TEST DRIVE IT AT THE DEALERSHIP. IMMEDIATELY UPON DRIVING, FOUND THE STEERING TO BE A PROBLEM. VEHICLE WANDERS ALL OVER THE ROAD. NEARLY IMPOSSIBLE TO KEEP IT IN THE LANE OF TRAVEL AT SPEEDS OVER 45. THIS IS KEEPING US FROM DRIVING IT REGULARLY AND ONLY USE IT WHEN MAKING SHORT TRIPS IN TOWN (35 MPH AND BELOW). PAID NEARLY $48K FOR THIS VEHICLE. CALLED DEALERSHIP. THEY SAID THEY HAVE NOT HEARD OF THIS PROBLEM BEFORE. THIS VEHICLE IS DANGEROUS AND I AM STUCK WITH IT FOR NOW WITH NO OPTION. HOPEFULLY, A RECALL TAKES PLACE.

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STEERING HAS A DEAD SPOT IN THE WHEEL WITH ABOUT 2 INCHES OF PLAY. CONSTANTLY HAVE TO MAKE CORRECTIONS. VERY HARD TO STAY ON ROAD

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WRANGLER SAHARA HAS APPX 3" OF PLAY IN THE STEERING EACH SIDE OF CENTER FROM SIDE TO SIDE BEFORE IT ENGAGES WHEEL MOVEMENT WHILE DRIVING ON CITY STREETS. EVEN AT LOW SPEEDS OF 30 MPH YOU HAVE TO CONSTANTLY FIGHT AND CORRECT THE STEERING WHEEL LEFT/RIGHT BETWEEN THE 10 O'CLOCK AND 2 O'CLOCK HAND POSITION TO KEEP THE CAR STRAIGHT IN THE LANE OR IT WANDERS OUT OF LANE. PROBLEM IS WORSE AT 55 MPH+ ON A HIGHWAY AND FEELS UNSAFE TO DRIVE ABOVE 55 MPH. IT LOOKS AND FEELS LIKE I AM WEAVING IN THE LANE SIDE TO SIDE DOWN THE STREET. I AM WAITING TO GET PULLED OVER BY THE POLICE FOR SUSPICION OF DRIVING UNDER THE INFLUENCE. VEHICLE IS BRAND NEW WITH ONLY 250 MILES ON ODOMETER. I HAVE OWNED OTHER JEEPS AND OWN AN 11 YEAR OLD WRANGLER THAT DOES NOT HAVE THIS ISSUE. IN 30+ YEARS OF DRIVING EVERY VEHICLE YOU CAN IMAGINE, I HAVE NEVER HAD A CAR WITH STEERING LIKE THIS. YOU SHOULD NOT HAVE TO CONSTANTLY MOVE THE STEERING WHEEL BACK AND FORTH TO SUCH A DEGREE TO MAINTAIN LANE POSITION. COMPLETELY UNSAFE. AN INVESTIGATION NEEDS TO STARTED SO JEEP WILL CORRECT THIS AND NOT GIVE PEOPLE THE RUN AROUND AT THE DEALER LIKE OTHERS ARE EXPERIENCING.

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EXCESSIVE UNSAFE STEERING, ESPECIALLY, AT HIGHWAY SPEED 50MPH OR ABOVE. UNABLE TO SAFELY KEEP JEEP IN DRIVING LANE AT 50MPH OR ABOVE. I OWNED A 2016 JEEP WRANGLER WITHOUT STEERING ISSUES, SO THE 'IT'S A JEEP THING' ARGUMENT DOESN'T FLY WITH ME; THERE IS A SERIOUS UNSAFE PROBLEM WITH THE STEERING ON MY 2019 JEEP WRANGLER JL UNLIMITED! I WAS DRIVING ON THE PENNSYLVANIA TURNPIKE (LEGAL POSTED SPEED LIMIT 70MPH), I WAS ONLY ABLE TO DRIVE 55MPH SAFELY AND WAS FORCED TO EXIT AT THE FIRST AVAILABLE EXIT BECAUSE I WAS IN FEAR OF CRASHING DUE TO THE NEED TO CONSTANTLY CORRECT THE VAGUE STEERING. HINDSIGHT, I SHOULD HAVE KEPT MY 2016 WRANGLER! THE 2019 WRANGLER DRIFTS TO THE LEFT AND RIGHT, ESPECIALLY, NOTICEABLE AT 55MPH OR ABOVE. I AM A SEASONED DRIVER AND HAVE DRIVEN MANY DIFFERENT MAKES AND MODELS OF CARS AND MOTORCYCLES; I HAVE NEVER EXPERIENCED A TOTAL LACK OF TRUST IN A VEHICLE, UNTIL THIS 2019 JEEP WRANGLER UNLIMITED.

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LOOSE STEERING, LOTS OF PLAY, WANDERING ALL OVER THE ROAD. TOOK THE JEEP BACK ONE WEEK AFTER I BOUGHT HER, DEALER LOOKED AT HER, ACKNOWLEDGED IT WAS DANGEROUS AND FORCED ME INTO A LOANER BECAUSE OF THE DANGER AND WOULDN'T LET ME TAKE TEH JEEP HOME. EVENTUALLY CHANGED THE POWER STEERING BOX. I PICKED IT UP AND IT STILL HAD EXCESSIVE PLAY IN THE STEERING WHEEL AND WAS WANDERING ALL OVER THE ROAD AND NEEDED CONSTANT CORRECTION. CALLED DEALER THEY CLAIMED IT WAS DRIVEN BY THE SHOP FOREMAN AND WAS NOW AS INTENDED. WHEN STATIONARY YOU CAN SEE THE EXCESSIVE PLAY IN THE STEERING WHEEL. WHEN IN MOTION, ESPECIALLY ON HIGHWAYS THE EXCESSIVE PLAY BECOMES SERIOUSLY DANGEROUS WHEN THE VEHICLE WANDERS BECAUSE YOU HAVE TO MAKE SHARP ADJUSTMENTS FAST WITH A NON RESPONSIVE STEERING WHEEL.

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PUSH BUTTON START WITH KEYLESS ENTRY. VEHICLE DOES NOT GIVE AUDIBLE WARNING WHEN YOU LEAVE THE VEHICLE RUNNING ON EXIT. THIS IS A SAFETY HAZARD AND COULD CAUSE DEATH IF PARKED IN YOUR HOME GARAGE. IT IS VERY EASY PUT THE GEARSHIFT IN PARK AND EXIT THE VEHICLE WITHOUT TURNING OFF THE ENGINE. (I HAVE DONE THIS TWICE WITHIN A 3 MONTH PERIOD) AN AUDIBLE WARNING ON EXIT, WHICH INDICATES THE MOTOR IS STILL RUNNING, WOULD PREVENT THIS FROM TAKING PLACE.

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LOOSE STEERING, LOTS OF PLAY ON CENTER, VERY HARD TO STEER ON BACK ROADS, CONSTANT ADJUSTMENT REQUIRED TO STAY STRAIGHT. 3 INCHES OF PLAY IN EACH DIRECTION WITH NO MOVEMENT OF VEHICLE. NOT SAFE TO OPERATE ON 2 LANE ROADS

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LOOSE STEERING TOOK TO THE DEALER AND THEY SAID ITS NORMAL IN A JEEP TO HAVE THAT LOOSE STEERING AND NOTHING WAS DONE IT IS VERY DANGEROUS TO DRIVE

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MY STEERING WHEEL WAS NOT CENTERED SINCE I FIRST GOT THE CAR WHICH WAS ABOUT 3 WEEKS AGO. IT HAS ALREADY BEEN IN SERVICE 3 TIMES. BEEN AT THE DEALERSHIP FOR 4 DAYS OUT OF THE 3 WEEKS. THEY DID THE ALIGNMENT TWICE AND IT DID NOT SOLVED. THE STEERING WHEELS ALSO WAUNDERS AND DOES NOT TRACK PROPERLY. IT IS VERY SCARY DRIVING ON THE HIGH WAY WHILE TRYING TO MAINTAIN CONTROL OF THE CAR TO STAY INSIDE THE LANES. DEFINITELY A DEAD SPOT AND THE STEERING WHEEL DOES NOT RESPONSE WELL. MY CAR IS STILL AT THE DEALERSHIP. BRAND NEW CAR AND NO SOLUTION AT THE MOMENT. ALSO THE RADIATOR FAN IS VERY LOUD AND UNUSUAL BUT I WAS JUST TOLD IT IS COMMON. ALSO MY AUTOMATIC ENGINE SHUT OFF DOES NOT WORK AT TIMES.

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STEERING WANDERS AND TAKES EXCESSIVE WHEEL MOVEMENT TO CONTROL. STEERING BOX SEEMS TO HAVE TOO MUCH PLAY. UNPLEASANT TO DRIVE AND BORDERLINE UNSAFE. THREE TRIPS TO DEALER, SEVERAL PARTS REPLACED, NO IMPROVEMENT

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(IN MOTION). AS IN MANY FORUMS AND YOUTUBE VIDEOS, THE STEERING WHEEL OF MY CAR FEELS SHAKING, WOBBLE OR LOOSE IN THE HIGH-WAYS OR ABOVE 30 MPH. THIS SITUATION IS MAKING IT HARD TO KEEP THE VEHICLE GOING STRAIGHT ON THE ROADS. BEGINNER DRIVERS COULD GET NERVOUS WITH THIS FEELING AND CAUSE ACCIDENTS, AS WELL; FOR THE NORMAL DRIVERS TO KEEP THE CAR STRAIGHT MUST CONSTANTLY (BEYOND OF CURRENT STANDARDS) GIVE INPUTS TO THE STEERING WHEEL, GETTING TIRED SOONER COMPERING WITH OTHER DRIVERS, THE JEEP IS INCREASING THE PROBABILITY OF ACCIDENTS BECAUSE OF THIS DUE IS LIKE BEING FIGHTING AGAINST THE STEERING WHEEL AND THE ONLY ANSWER FROM JEEP IS "THE CAR IS LIKE THAT" WHICH IS REALLY DANGEROUS.

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SINCE VEHICLE WAS NEW, BOUGHT IN JUNE OF 2019 THE VEHICLE WANDERS ON THE HIGHWAY NEEDING CONSTANT CORRECTION. THE STEERING HAS A VERY LOOSE FEELING. DEALER AND FCA CALLS IT "OPERATING AS INTENDED"

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JEEP HAS DEAD SPOT IN STEERING, ESPECIALLY AT HIGH SPEEDS WHICH MAKES IT WANDER ALL OVER THE ROAD. SUSPENSION AND LINKAGE SEEMS TIGHT SO IT SEEMS LIKE A ELECTRIC STEERING PROGRAMMING/CALIBRATION ISSUE. DEALER TELLS ME NOTHING IS WRONG. THEY ARE WRONG!

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2019 JEEP WRANGLER UNLIMITED MOAB JL - NO MODIFICATIONS, ALL STOCK, THE STEERING SEVERELY WANDERS. NOTICED AFTER, ABOUT 1500 MILES THE JEEP WILL DRIFT OR WANDER INTO OTHER LANES FOR NO APPARENT REASON. SOME TIME THE JEEP WOULD DRIVE STRAIGHT, OTHER TIMES NOT SO MUCH. THE VEHICLE IS HARD TO KEEP STRAIGHT WITH IN A SINGLE LANE. TOOK THE JEEP TO MY LOCAL DEALER AND THEY COULD NOT FIND ANYTHING WRONG, EVEN WITH ALL THE JEEP TSB'S CONCERNED THAT COULD LOSE CONTROL OF VEHICLE AS IS WANDERS INTO OTHER LANES. NOTE: I HAD A 2017 JEEP UNLIMITED JK WITH NO STEERING ISSUES.

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2019 JEEP WRANGLER RUBICON JL - NO MODIFICATIONS, ALL STOCK. STEERING ISSUES. I NOTICED AT ABOUT 250 MILES, THE JEEP WILL DRIFT IN TO OTHER LANES AT ANY GIVEN TIME FOR NO APPARENT REASON. TRYING TO CORRECT, CAUSES A WOBBLE. IT IS VERY EXHAUSTING AND FRIGHTENING JUST TRYING TO KEEP THE JEEP IN A SINGLE LANE GOING FORWARD AT HIGHWAY SPEEDS WHILE DRIFTING AND CORRECTING. I TOOK THE JEEP TO MY LOCAL DEALER AND THEY TOLD ME THERE WAS A NEW RECALL THAT CAME OUT JUST DAYS AGO. THE RECALL WAS FOR A NEW STEERING DAMPER. I DROVE IT FOR ABOUT A DAY AND ALL SEEMED FINE. NOW, THE JEEP IS BACK TO DRIFTING AGAIN, I THINK NOT AS BAD BUT I DO NOT HAVE MUCH TO COMPARE AS I AM NOW AT 750 MILES AND OWNED 2 WEEKS. I AM VERY CONCERNED THAT SOMEONE COULD GET VERY HURT WHEN THE JEEP DRIFTS IN TO OTHER LANES OR OFF THE SIDE OF THE ROAD. I DID NOT BUY MY JEEP SO THAT I COULD USE IT OFF ROAD OR TO MODIFY. I BOUGHT IT BECAUSE I LIKED EXACTLY THE WAY IT WAS. I AM NOT INTERESTED IN SELLING, TRADING, OR USING THE "LEMON LAW". I AM STRONGLY URGING THE NHTSA PLEASE OPEN AN INVESTIGATION INTO THE STEERING ISSUES BEFORE PEOPLE START GETTING SERIOUSLY HURT.

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2019 JEEP WRANGLER DRIFTS WHEN DRIVING. I'VE HAD 4 JEEPS WRANGLERS AND NEVER HAD THIS PROBLEM. ACTUALLY TOOK IT BACK IMMEDIATELY AFTER PURCHASE WITH COMPLAINT AND WAS TOLD IT'S THE NEW SUSPENSION. ALSO WENT BACK AGAIN WITH SAME COMPLAINT AND HAD SERVICE PERSON DRIVE IT BUT WAS AGAIN TOLD THERE'S NO PROBLEM. I LIVE IN RURAL AREA AND A LOT OF 2 LANE ROADS AND SO AFRAID OF NOT BEING ABLE TO KEEP IT IN MY LANE WHILE DRIVING. AT THE AGE 73 NOTHING SOLVED AND I'M VERY DISAPPOINTED WITH THIS VEHICLE.

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STEERING WANDERS, FLOATS, CANNOT HOLD JEEP IN STRAIGHT LINE. VERY LOOSE STEERING. 2ND PROBLEM- MOTOR OR TRANSMISSION SURGES AND LURCHES FORWARD AT LOW RPM'S AND LOW SPEEDS CAUSING VEHICLE TO JUMP OR LURCH FORWARD

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TL* THE CONTACT OWNS A 2019 JEEP WRANGLER. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE VEERED LEFT AND RIGHT WITHOUT WARNING. THE VEHICLE WAS TAKEN TO LUCAS-SMITH CHRYSLER CENTER (636-933-5000, LOCATED AT 1600 PARKWAY W, FESTUS, MO 63028) WHERE IT WAS DIAGNOSED THAT THE VEHICLE PERFORMED AS DESIGNED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 700.

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