What 721 owners told NHTSA about the 2019 Jeep Wrangler 2-door

STEERING TRACKS TO THE RIGHT. IF DRIVING ON A HIGHWAY, I WOULD BE OFF THE ROAD IN A MATTER OF SECONDS. CONSTANTLY HAVING TO CORRECT THE STEERING BY HOLDING THE WHEEL AT 11 O'CLOCK. FCA REPLACED THE STABILIZER IN SEPTEMBER 2019. I PURCHASED THE VEHICLE IN DECEMBER 2019 FROM A JEEP DEALERSHIP. THERE A KNOWN PROBLEM, TRIED A "BAND-AID" SOLUTION, AND PASSED ON THE PROBLEMS TO THE NEXT OWNER, ME. THE VEHICLE IS STILL UNDER WARRANTY AND THE DEALERSHIP WANTS ME TO PAY A DIAGNOSTIC FEE. THE VEHICLE HAS BEEN TO THEIR SERVICE DEPARTMENT TWICE. BOTH TIMES THE VEHICLE WAS NOT FIXED, NOW THE THIRD TIME, I AM ASKED TO PAY A DIAGNOSTIC FEE TO TRY TO SOLVE A PROBLEM THEY DID NOT FIX TWICE BEFORE. I CONTACTED FCA DIRECTLY AND THEY ARE IN COMMUNICATIONS WITH THE DEALERSHIP FOR ME. I AM FRUSTRATED BECAUSE THE VEHICLE IS NOT SAFE TO DRIVE. THIS IS A WELL DOCUMENTED ISSUE WITH JEEP BUT OWNERS ARE BEING DENIED SOLUTIONS. *TR

NHTSA ODI 11324236

WHILE DRIVING 55 MPH OR OVER, ON HIGHWAY, THE VEHICLE STARTED SHAKING VIOLENTLY AND WAS UNABLE TO CONTROL VEHICLE UNTIL THE SPEED DROPPED TO 35 MPH. I HAVE ALREADY HAD THE RECALL DONE TO THE VEHICLE TO REPLACE THE STEERING DAMPER AND THE PROBLEM IS STILL CONTINUING TO OCCUR ANY TIME I HIT A SMALL BUMP OR CRACK IN PAVEMENT I HAVE CALLED JEEP TO HAVE THE VEHICLE REPAIRED ONCE AGAIN STILL WAITING AFTER A MONTH TO HAVE A CALL BACK TO HAVE REPAIRED MEANWHILE THE VEHICLE IS NOT SAFE TO DRIVE OVER 50 MPH I ALSO HAVE SEEN ANOTHER COMPLAINT IDENTICAL TO MINE FROM ANOTHER JEEP OWNER IN OHIO. *TR

NHTSA ODI 11323838

WHILE DRIVING AT 60 MPH OVER S SUSPENSION JOINT ON A BRIDGE, THE VEHICLE STARTED SHAKING VIOLENTLY AND WAS UNABLE TO CONTROL VEHICLE UNTIL THE SPEED DROPPED TO 35 MPH. I HAVE ALREADY HAD THE RECALL DONE TO THE VEHICLE TO REPLACE THE STABILIZER BAR, AND THE PROBLEM IS STILL CONTINUING TO OCCUR ANY TIME I TRAVEL OVER AN EXPANSION JOINT OR EVEN A BUMP IN THE ROADWAY. *TR

NHTSA ODI 11323544

LOOSE STEERING, MASSIVE AMOUNT OF PLAY IN THE WHEEL. DIFFICULT TO CONTROL VEHICLE AND KEEP LANE POSITION. EXCESSIVE DRIVER INPUT REQUIRED JUST TO GO STRAIGHT. UNSAFE DRIVING CONDITIONS. THE FASTER YOU GO, THE FASTER IT CAN CHANGE LANES ON YOU. AT 60+ MPH -IF YOU LOOK AWAY FROM THE ROAD FOR 2 SECONDS (CHECKING A SIDE MIRROR, REAR VIEW MIRROR OR INTERSECTION) YOU COULD EASILY BE 4-6FT OVER TO THE LEFT OR RIGHT EVEN WHILE HOLDING THE WHEEL STRAIGHT.*DT CONSUMER STATED STEERING ISSUES HAVE BEEN RECURRING SINCE THE TIME OF PURCHASE.*JB

NHTSA ODI 11323237

I HAVE BEEN TO DODGE SEVERAL TIMES FOR THESE ISSUES THEY ALWAYS TELL ME NOTHING WRONG WITH VEHICLE. THE CAR PULLS TO ONE SIDE WHEN DRIVING ITS VERY WOBBLY. ALSO I HAVE TAKEN IT IN BECAUSE THE JEEP IS USING UP COOLANT TOO FAST. THEY TOPPED OFF COOLANT FOR ME LESS THAN A WEEK LATER COOLANT RESERVOIR IS EMPTY. THEY TELL ME NOTHING WRONG NO ISSUE JUST KNOWN TO HAPPEN WITH JEEPS. *TR

NHTSA ODI 11321368

WHILE DRIVE FOR 30 MINUTES THE JEEP HAS A COMPLETE MALFUNCTION WITH ALL ELECTRICAL COMPONENTS AND WAS UNABLE TO SHUT OFF ENGINE, AND ABS, POWER STEERING, GEAR SHIFTER, ELECTRICAL GAUGES, AUTO START STOP ENGINE SHUT OFF AND NAVIGATION SYSTEM. JEEP ONLY HAS 3800 MILES ON IT. MY FAMILY OF 5 WERE ALL IN THE VEHICLE ON THE FREEWAY WHEN THE JEEP ELECTRICAL SYSTEM STARTED SHUTTING OFF AND ON. WE PULLED INTO OUR STREET AND THE JEEP WOULD NOT SHIFT GEARS OR TURN OFF THE ENGINE. THIS PUT US IN AN UNSAFE POSITION NOT KNOW IF THE VEHICLE WAS GOING LOOSE CONTROL. I PULLED OVER BUT THE JEEP WOULD NOT SHIFT AND ENDED UP BLOCKING TRAFFIC. WE FELT UNSAFE AND ANY SPEED, VERY SCARY FOR OUR FAMILY. [XXX] DRIVER AND OWNER INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

NHTSA ODI 11320791

AFTER RECEIVING THE RECALL FOR STEERING DAMPER TO FIX THE STEERING WHEEL WOBBLE WHEN DRIVING OVER A BUMP AT HIGHWAY SPEEDS, I HAVE GOTTEN THE WOBBLE TWICE NOW. RECALL WAS APPROX 5,131 MILES. WOBBLE INCIDENT OCCURRED ONCE BEFORE RECALL AT 3,000 MILES. WOBBLE HAS ALSO OCCURRED AT APPROX 5,500 MILES AND APPROX 5,800. IT IS A VIOLENT WOBBLE THAT MAKES ME UNCOMFORTABLE AND SUSCEPTIBLE TO AN ACCIDENT ESPECIALLY AT HIGHWAY SPEEDS WHILE DRIVING TO AND FROM WORK. *TR

NHTSA ODI 11320570

THE VEHICLE HAS HAD A SLIGHT PULL SINCE DRIVING OFF THE LOT, BRAND NEW 37 MILES. IT WANDERS TO THE RIGHT SIDE OF THE ROAD. IF YOU HAVE TO DO A PANIC STEER IT IS ALMOST IMPOSSIBLE NOT TO LOOSE CONTROL AT FREEWAY SPEEDS. I HAVE REQUESTED AN ALIGNMENT AND BALANCE CHECK FROM THE DEALERSHIP. THE DEALERSHIP HAS TOLD ME THIS IS THE NEW 'NORMAL' FOR THE WRANGLERS. I DO NOT THINK IT IS TOO MUCH TO ASK FOR A BRAND NEW, $53,000.00 VEHICLE TO DRIVE IN A STRAIGHT LINE WITHOUT CONSTANT STEERING INPUT OR BE ABLE TO PASS WITHOUT FEAR OF LOOSING CONTROL. ESPECIALLY NEW WITH NOW 1,500 MILES ON IT.

NHTSA ODI 11319785

ON MULTIPLE OCCASIONS SINCE BUYING THE JEEP A MONTH AGO, WE CAN BE DRIVING AND ALL OF A SUDDEN THE COLLISION ALERT SOUNDS AND THE VEHICLE SLAMS ON THE BRAKES AND THERE IS NOTHING IN FRONT OF YOU. THIS HAPPENED TODAY WHILE MY WIFE WAS STARTING FROM A STOPLIGHT WITH NO TRAFFIC IN FRONT OF HER AND THEN IT ENGAGED THE BRAKES AND ALMOST CAUSED HER TO BE REARENDED. ON THE OTHER TIMES I WAS DRIVING USUALLY AROUND 45-55 MILS PER HOUR AND IT AUTOMATICALLY ENGAGES AND SLAMS ON THE BRAKES EVEN THOUGH NOTHING IS IN FRONT OF YOU.

NHTSA ODI 11319065

THE VEHICLE HAS HAD A SLIGHT PULL TO THE RIGHT SINCE DRIVING OFF THE LOT BRAND NEW. I WAS TOLD TO LET THE SUSPENSION SETTLE BEFORE BRINGING IT FOR AN ALIGNMENT. I'VE TAKEN IT TO THE DEALER 3 TIMES NOW AN HAVE LESS THEN 5000 MILES ON IT. I'VE BEEN TOLD THAT THE ALIGNMENT IS WITHIN SPECIFICATIONS AND THAT ALL JEEP WRANGLERS HAVE A PULL TO ONE SIDE OR THE OTHER. THE DEALERSHIP AS TOLD MED THAT IT'S NORMAL FOR A WRANGLER NOT TO GO IN A STRAIGHT LINE AND IN THEIR EXPERIENCE, THIS IS AS GOOD AS IT GETS. I DON'T THINK IT'S TOO MUCH TO ASK THAT A BRAND NEW VEHICLE DRIVE IN A STRAIGHT LINE.

NHTSA ODI 11319079

FROM THE FIRST DAY I GOT THE JEEP I FELT THE STEERING WHEEL LOOSE. I NOTIFY THE DEALER AND I HAD TAKEN IT TWICE FOR SERVICE THEY PUT A STEERING DAMPER BUT THE PROBLEM STILL EXIST. WHEN I TOOK IT THE SECOND TIME THEY DIDN'T FIND ANYTHING AND SAID IT WAS A JEEP THING.

NHTSA ODI 11318902

WHILE DRIVING 70 ON INTERSTATE 95 THE VEHICLE STARTED TO SHAKE IMMENSELY. HAD TO IMMEDIATELY BRING THE VEHICLE TO A SPEED OF 35 TO STOP. THIS ALMOST CAUSED AN ACCIDENT WITH THE VEHICLE BEHIND AS THEY HAD TO BRAKE AND VEER INTO ANOTHER LANE TO AVOID IT. I AM IN PALM BEACH FL AND WILL BE BRINGING TO DEALER RIGHT AWAY. THE VEHICLE IS A 2019 WITH 13K MILES WHICH I JUST PURCHASED LAST WEEK.

NHTSA ODI 11318666

DAY 1 AFTER PURCHASE THE STEERING WAS SO LOOSE YOU HAD TO CONSTANTLY MAKE ADJUSTMENT TO STAY IN YOUR LANE. I CALLED THE DEALERSHIP AND TOOK IT BACK THEY CHECK IT AND SAID EVERYTHING WAS FINE IT TYPICAL OF A JEEP. SAID TO DRIVE IT AND I WOULD GET USED TO IT. I PUT SEVERAL MILES ON IT AND WAS NOT COMFORTABLE DRIVING. I PURCHASED A TERAFLEX 2.2 ADJUSTABLE STEERING STABILIZER HOPING THAT WOULD HELP AND CONTINUED TO DRIVE IT. I TOOK IT BACK THEY FLASHED THE COMPUTER BECAUSE I ASKED THEM TO AFTER I RESEARCHED THE PROBLEM. IT STILL WASN'T FIXED. THEY TOOK IT BACK AND PERFORMED THE RECALL BY REPLACING THE STEERING BOX AND REINSTALLING THE OLD STOCK STABILIZER PREVIOUSLY REPLACE BY AFTERMARKET ONE. IT SEEMED BETTER AT FIRST. I CONTINUED TO DRIVE HOPING IT WOULD WORK ITSELF OUT, BUT IT DIDN'T. I TOOK IT TO ANOTHER DEALERSHIP AND THEY REPAIRED A BOOT THAT WAS TORN FROM THE RECALL AND SAID THE COMPUTER STILL NEEDED TO BE FLASHED TO FINISH THE RECALL WHICH THEY DID. THE JEEP STILL PULLS TO THE RIGHT AND HAS LOOSE /DEAD SPOT IN THE STEERING. IT HAPPENS WHILE IN MOTION AND ON ANY STREET. I PLAN ON GIVING THIS JEEP TO MY SON WHEN HE TURNS 16 AND BUYING A NEW ONE. HOWEVER AS OF TODAY I DO NOT FEEL COMFORTABLE WITH THE STEERING TO LET A NEW DRIVER BEHIND THE WHEEL. PLEASE HELP.

NHTSA ODI 11318709

WHILE DRIVING UP A MOUNTAIN ROAD REQUIRING UP AND DOWN SHIFTING THE CLUTCH OVER HEATED. IT WAS NOT THE BRAKES SINCE WE I WAS CLIMBING.

NHTSA ODI 11318152

BOUGHT USED WITH 17,000 MILES. HAD FACTORY STEERING DAMPER REPLACED DUE TO RECALL WITHIN 1ST WEEK OF HAVING VEHICLE. MAIN ISSUE IS THAT SINCE PURCHASE, AT HWY SPEEDS VEHICLE HAS LOOSE STEERING AND UNRESPONSIVE STEERING INPUT. MANY SMALL CORRECTIONS NEEDED TO KEEP VEHICLE IN STRAIGHT LINE. VEHICLE HAS SEVERAL INCHES OF PLAY IN STEERING WHEEL BEFORE WHEELS MOVE.

NHTSA ODI 11317816

THE STEERING IS REALLY LOOSE AND DRIVES ALL OVER THE ROAD. I HAVE TO FIGHT IT TO KEEP IT STRAIGHT THERE IS A LOT OF PLAY IN THE STEERING WHEEL, THE WHOLE TIME DRIVING MY STEERING WHEEL IS COCKED TO THE LEFT IN ORDER TO DRIVE STRAIGHT. ANY SPEED ANY ROAD.

NHTSA ODI 11315744

STEERING IS WANDERING WHEEL. THE STEERING PULLS TO THE RIGHT, SLIGHTLY. WHEN CORRECTING THERE IS AN UNRESPONSIVE DISTANCE FOR THE STEERING WHEEL, THAT CAUSES THE DRIVER TO OVER CORRECT. THEN THE DRIVER HAS TO CORRECT GOING AGAIN, TO THE RIGHT. IT DOES NOT DRIVE STRAIGHT. NOTICE WHEN DRIVING, MORE SEVERE AT HIGHER HIGHWAY SPEEDS, I.E. 70 MPH. PURCHASE DATE 02/15/2020.

NHTSA ODI 11312070

TL* THE CONTACT OWNS A 2019 JEEP WRANGLER. THE CONTACT STATED WHILE DRIVING 55 MPH THE VEHICLE STARTED TO VIBRATE ABNORMALLY WITHOUT WARNING. THE VEHICLE WAS DRIVEN TO THE RESIDENCE AND PARKED. TWO DAYS LATER WHILE ATTEMPTING TO START THE VEHICLE, THE VEHICLE FAILED TO START. THE VEHICLE WAS TOWED BAYSIDE CHRYSLER JEEP DODGE (21219 NORTHERN BLVD, BAYSIDE, NY 11361) WHERE THE VEHICLE WAS DIAGNOSED WITH A REAR AXLE FAILURE AND ELECTRICAL POWER STEERING FAILURE. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 15,000. THE VIN WAS NOT AVAILABLE

NHTSA ODI 11311196

THE JEEP WANDERS ALL OVER THE ROAD AT HIGHWAY SPEEDS, DEAD SPORTS IN THE STEERING WHEN COLD, LOTS OF PLAY IN THE STEERING BOX, STEERING INPUT HAS AN EXTREMELY DELAYED RESPONSE ON THE HIGHWAY

NHTSA ODI 11310266

MY DRIVER'S SIDE VISOR BROKE 2 WEEKS AFTER PURCHASING, IT WAS REPLACED, NOW MY PASSENGER SIDE VISOR HAS BROKEN TOO. IT IS THE JOINT THAT HOLDS IT TO THE CEILING. THE DEALER IS STATING THAT I BROKE IT INTENTIONALLY, ALL MY WIFE DID WAS PULL IT DOWN TO LOOK IN THE MIRROR AND IT BROKE.. THIS IS A VERY POOR DESIGN. I HAVE READ ABOUT MANY OTHER PEOPLE WITH THE SAME ISSUE.

NHTSA ODI 11310384

THE STEERING WHEEL HAS APPROXIMATELY 1/2 INCH OF UNCONTROLLED PLAY FROM WHEEL CENTER. THIS CAUSES UNCONTROLLED VEHICLE DRIFTING AT SPEEDS GREATER THAN 45 MPH, AND REQUIRES CONSTANT CORRECTIONS TO KEEP THE VEHICLE TRAVELING STRAIGHT. WHEEL MOVEMENT CAN BE SEVERAL INCHES TO THE RIGHT OR LEFT, TO GENERATE THE FORCE REQUIRED TO CORRECT VEHICLE DRIFTING INTO THE NEXT LANE OR SHOULDER.

NHTSA ODI 11309817

WHILE DRIVING, YOU HAVE PLAY IN THE STEERING WHEEL. INTERSTATE , YOU HAVE TO CORRECT OR FIGHT THE PLAY WHILE PASSING 18 WHEELERS. THIS MAKES YOUR JUDGEMENT WRONG WHEN PASSING THE 18 WHEELER AND SOMEONE WILL GET HURT BY OVER CORRECTING THE WHEEL AND CAUSING A SPIN OUT.

NHTSA ODI 11309924

AFTER ABOUT 2 MONTHS OF OWNERSHIP THE STEERING BECAME LOOSE AND AFTER GETTING UP TO ABOUT 40MPH THE CAR WILL START TO SWAY ON THE ROAD BY ITSELF WITH ABOUT 3IN OF NEUTRAL STEERING SPACE THAT HAS TO BE DEALT WITH TO KEEP IT ON THE ROAD.

NHTSA ODI 11309584

DRIVING ON INTERSTATE 90 IN NEW YORK STATE, AT APPROXIMATELY 70 MILES PER HOUR, MULTIPLE TIMES AFTER HITTING A PATCH ON THE ROAD OR A POT HOLE, MY VEHICLE AND STEERING WHEEL STARTED TO SHAKE VIOLENTLY UNTIL I WAS ABLE TO SLOW DOWN ENOUGH FOR THE VIBRATION TO STOP.

NHTSA ODI 11309522

I WENT TO THE DEALER TO FIX A STEERING ISSUE WITH THE CAR. THE CAR PULLS TO THE RIGHT WHILE DRIVING AND I WOULD BE MARKING THE CORRECTION OF THE CAR. SO, I LEFT THE CAR WITH THEM FOR 10 HOURS. THE DEALER PERFORMED ADJUSTMENTS ON THE TOE DUE TO SLIGHLY OUT OF SPECIFICATIONS AND ALIGNMENT. THE DEALER SAID THAT THE PROBLEM IS FIXED. BUT WHEN I DROVE IT HOME, THE PROBLEM IS STILL EXIST. I BROUGHT IT UP TO THEM AGAIN, AND THEY SAID THAT IT'S NORMAL FOR IT TO BE DOING SO. ALSO, THE STEERING WHEEL IS NOT IN CENTER.

NHTSA ODI 11308897