What 721 owners told NHTSA about the 2019 Jeep Wrangler 2-door

MY 2019 JEEP WRANGLER SPORT JL WHEN DRIVING ON THE ROAD ANY ROAD THE CAR FOR NO REASON STARTS WOBBLING AND SHAKING AND VIBRATING FOR ABOUT 20 SECONDS OR MORE AND THEN IT DRIVES NORMALLY ,BUT THIS HAPPENS VERY OFTEN AND THE STEERING WHEEL FEELS WEIRD AND HAS AN EMPTY SPACE IN IT AND WHEN DRIVING ON THE HIGHWAY THE CAR WONDERS TO THE LEFT AND RIGHT CHANGING LANES AND I HAVE TO KEEP BOTH HANDS ON THE STEERING WHEEL TO CONTROL THE CAR AND KEEP IT STRAIGHT. THIS IS A BRAND NEW CAR . THERE WAS A RECALL ON THE STEERING DAMPER AND THAT RECALL WAS DONE ON MY JEEP BUT THE PROBLEM OF WOBBLING AND SHAKING AND VIBRATING IS STILL THERE . MY JEEP IS VERY DANGEROUS TO DRIVE AND IT'S STILL BRAND NEW AND UNDER MANUFACTURER WARRANTY AND I TOOK IT TO A JEEP DEALERSHIP IN HOOVER-ALABAMA HENDRICK JEEP AND THEY SAID THAT THEY COULDN'T FIND ANY PROBLEM BUT I DON'T TRUST THEM AND I DON'T THINK THEY DID A THOROUGH DIAGNOSIS. MY JEEP HAS A DEFECT IN THE STEERING WHEEL AND IT WOBBLES AND SHAKES AND VIBRATES FOR NO REASON VERY OFTEN AND THE STEERING HAS AN EMPTY SPACE IN IT THAT MAKES THE CAR GO SIDEWAYS . THE WOBBLING AND SHAKING AND VIBRATING IS VERY DANGEROUS AND HAPPENS FOR NO REASON OR AFTER I GO THROUGH A ROUGH ROAD OR A POTHOLE OR ON A NORMAL SMOOTH ROAD .ALL THIS IS STILL HAPPENING EVEN AFTER DOING THE RECALL OF STEERING DAMPER . THE PROBLEM OF WOBBLING AND SHAKING AND VIBRATING IS STILL THERE AND THE CAR IS VERY DANGEROUS TO DRIVE

NHTSA ODI 11366154

WHILE DRIVING THE MIDDLE LANE ON THE HIGHWAY DOING 70 MPH I DROVE OVER AN OVERPASS WITH A SLIGHT DEPRESSION AND MY STEERING WHEEL STARTED TO VIOLENTLY SHAKE SO MUCH SO THAT I HAD DIFFICULTY MOVING TO THE RIGHT LANE AND THEN ONTO THE EMERGENCY SHOULDER, THIS COULD HAVE CAUSED A SERIOUS ACCIDENT. THE DEALER REPLACED THE STEERING DAMPENER THE SECOND TIME TO CORRECT THIS PROBLEM. THIS WAS THE SECOND TIME THAT THIS HAD HAPPENED, THE FIRST TIME WAS ABOUT 14 MONTHS EARLIER WHEN THE DEALER REPLACED THE STEERING DAMPENER FOR THE FIRST TIME. TO DATE I AM ON MY THIRD STEERING DAMPENER IN LESS THAN TWO YEARS. PLEASE INVESTIGATE THIS DESIGN DISASTER THAT IS AN EXTREME HAZARD TO ALL THE SAFE DRIVERS ON OUR HIGHWAYS INCLUDING ME. THANK YOU.

NHTSA ODI 11364420

AT HIGH SPEEDS (65+MPH) IF THE JEEP ROLLS OVER A ROUGH PATCH ON THE HIGHWAY THE WHOLE JEEP/STEERING WHEEL WILL SHAKE VIOLENTLY UNTIL I LET GO OF THE GAS...

NHTSA ODI 11362684

THE STEERING IS VERY LOOSE, REQUIRES CONSTANT CORRECTION ON HIGHWAY DRIVING. I'VE TAKEN THE VEHICLE BACK TO THE DEALERSHIP MULTIPLE TIMES, HOWEVER THEY CLAIM THIS IS "NORMAL" FOR A JEEP.

NHTSA ODI 11362512

AT HIGHWAY SPEEDS WHEN GOING OVER APPROACH TO BRIDGE ,POTHOLE ,EVEN ROAD REFLECTORS JEEP WRANGLERS2 DOORS CAN GO INTO A VIOLENT SHAKING OF STEERING WHEEL AND FRONT TIRES AND SUSPENSION. THE DEALERS CALL IT THE DEATH WOBBLE.IF YOU HIT YOUR BRAKES ITS EVEN WORSE. YOU MUST JUST HANG ON AND RELEASE YOUR GAS PEDAL TILL IT FINALLY COMES UNDER CONTROL. THIS WOLD BE ESPECIALY DANGEROUS DURING RAIN OR WORSE ICE OR SNOW .JEEP SHOULD BE ABLE TO ADD A STABILIZER OR SOMETHING TO THE SUSPENSION TO CONTROL THIS CONDITION. IF THEY CAN NAME IT THEY SHOULD BE ABLE TO FIX IT.

NHTSA ODI 11362282

BOTH THE DRIVER AND PASSENGER SIDE SUN VISORS DETACH COMPLETELY IF THE CAR HITS A BUMP, POTHOLE, SPEEDBUMP ETC...CAUSING THE VISION OF THE WINDSHIELD TO BECOME OBSTRUCTED UNTIL THE VISOR IS MOVED OUT OF SIGHT. THIS APPEARS TO BE DUE TO A FAULTY PLASTIC RETENTION WASHER THAT BECOMES DISLODGED. THIS BEHAVIOR IS ALSO ABLE TO BE REPRODUCED WHEN ATTEMPTING TO USE THE SUN VISOR IN ITS DESIGNED INTENT OF FOLDING UP, DOWN, AND DETACHING/EXTENDING TO BLOCK SUN FROM THE DRIVERS VIEW.

NHTSA ODI 11360877

THERE IS PLAY IN THE STEERING WHEEL ESPECIALLY AT HIGHWAY SPEEDS (ABOVE 60 MPH) AND THE PROBLEM SEEMS TO BE GETTING WORSE. IT WAS ALWAYS LOSE BUT THE SEVERITY WAS NOTICED ON A 1200 MILE ROAD TRIP AND CONTINUES TO BE AN ISSUE. THIS ISSUE CAUSES THE DRIVER TO CONSTANTLY ADJUST THE STEERING WHEEL AND FEELS LIKE YOU DO NOT HAVE COMPLETE CONTROL OF THE VEHICLE. ALONG WITH THE CONSTANT ADJUSTING, IN ORDER TO GO STRAIGHT THE STEERING WHEEL IS ABOUT A DEGREE OFF FROM CENTER. THIS LOSE STEERING MAKES IT DIFFICULT TO STAY IN THE LANES WHILE DRIVING AND IS A SAFETY HAZARD THAT NEEDS FIXED AND A RECALL NEEDS TO BE ISSUED.

NHTSA ODI 11359914

TL* THE CONTACT OWNS A 2019 JEEP WRANGLER. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO AVENTURA CHRYSLER JEEP DODGE RAM (2198 NORTH EAST 163 STREET, NORTH MIAMI BEACH, FLORIDA 33162, (305)-493-5000) TO BE REPAIRED UNDER MANUFACTURER COMMUNICATION NUMBER: 9004166 (DAMPER, STEERING) HOWEVER, THE REPAIR FAILED TO FIX THE ISSUE. WHILE THE CONTACT WAS DRIVING AT 70 MPH, THE VEHICLE VIBRATED AND SHOOK UNCONTROLLABLY. THE CONTACT REDUCED THE VEHICLE SPEED AND THE FAILURE WAS CORRECTED. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 4,525.

NHTSA ODI 11355449

WENT TO STORE JEEPNQOULDNT START, BATTERY CHECKED OK....WENT TO WORK TRIED TO LEAVE IT WOULDNT START CHECKED FUSES THEY R GOOD... DROVE IT HOME JUST FINE AFTER GETTING IT STARTED MY TAPPING THE METAL BY THE FUSE BOX..GOING TO WORK 430 IN THE MORNIBG CAR STALL COMPLETELY SHUTTING OFF AGAIN THEN STARTED RIGHT BACK UP... WENT A LITTLE FURTHER JEEP JUST SHUT DOWN AGAIN ... I ALMOST WENT OVER AN EMBANKMENT...

NHTSA ODI 11354788

MY STEERING WHEEL HAS AN SIGNIFICANT AMOUNT OF PLAY. IT CAN FEEL SOMETIMES AS THOUGH I AM EXPERIENCING A LOSS OF CONTROL, MAKING IT DIFFICULT OR NEAR IMPOSSIBLE TO DRIVE AT HIGH SPEEDS OR ON THE HIGHWAY. WONDERING, IF THIS CAN BE A STEERING BOX ISSUE...

NHTSA ODI 11354506

LOOSE STEERING, VEHICLE WANTS TO WANDER AT HIGHWAY SPEEDS AND HARD TO CONTROL ON WINDY ROADS. THIS IS A VERY DANGEROUS ISSUE. JEEP HAS ISSUED A TSB 08-074-20 FOR A STEEL STEERING GEAR (REPLACING STOCK ALUMINUM PART). BECAUSE IT IS A TSB AND NOT A RECALL, THERE IS TOO MUCH SUBJECTIVITY IN DEFINING "LOOSE STEERING". ALSO, BECAUSE ALL 2018 AND 2019 JEEP WRANGLERS HAVE THIS ALUMINUM GEAR THE DEALER CAN SIMPLY SAY "THEY ALL DRIVE LIKE THIS". SOME JEEP OWNERS ARE GETTING HELP FROM THEIR DEALERS, BUT MANY MANY OTHERS ARE NOT. THIS TSB NEEDS TO BE CONVERTED INTO A RECALL ASAP!

NHTSA ODI 11352521

WANDERING STEERING FEELS UNSAFE AT SPEED OVER 55. NOW BEGINNING TO PULL RIGHT AS WELL

NHTSA ODI 11351934

OVER SPEED OF 45 MPH AND A BUMP IS HIT THE STEERING WHEEL BEGINS TO SHAKE. THIS HAPPENED PREVIOUSLY AND STEERING DAMPER HAD BEEN REPLACED, BUT THE PROBLEM IS BACK AGAIN.

NHTSA ODI 11351860

TL* THE CONTACT OWNS A 2019 JEEP WRANGLER. THE CONTACT STATED THAT WHILE DRIVING AT 65 MPH ON THE HIGHWAY, THE STEERING WHEEL SUDDENLY SHOOK OUT OF CONTROL. THE VEHICLE VEERED OFF TO THE LEFT AND ALMOST HIT THE DIVIDER. THE CONTACT PULLED OVER WHILE ON THE LEFT SHOULDER AND WAITED A FEW MINUTES. SHE WAS THEN ABLE TO DRIVE THE VEHICLE UNDER CONTROL TO HER DESTINATION WITH NO FURTHER OCCURRENCES. THE CONTACT TOOK THE VEHICLE TO THE DEALER (ARRIGO DODGE CHRYSLER JEEP RAM MARGATE 2250 FL-7, MARGATE, FL 33063 954-633-5365) AND THEY DIAGNOSED THE FAILURE BEING THE STEERING COLUMN SENSOR. THE DEALER MENTIONED THAT THE CONTACT SHOULD HAVE RECEIVED A RECALL NOTICE. THE MANUFACTURER WAS CALLED AND REFERRED THE CONTACT TO NHTSA. THE VEHICLE WAS CURRENTLY AT THE DEALER UNREPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 3,987.

NHTSA ODI 11351534

THE FIRST TIME THE CAR HAD A SIGN THAT SAID 'STOP SAFELY VEHICLE WILL SHUT OFF SOON' I PULLED INTO A PARKING LOT AND THE CAR TURNED OFF AND WOULDN'T TURN BACK ON. THE SECOND TIME I STOPPED AT A STOP SIGN I GOT NO MESSAGE OR WARNING AND THE CAR COMPLETELY TURNED OFF, AND WOULD NOT TURN BACK ON. THE THIRD TIME I WAS AT A RED LIGHT AND GOT THE 'STOP SAFELY MESSAGE' AS WELL AS VARIOUS OTHER WARNING MESSAGES'THEN THE VEHICLE SHUT OFF AGAIN COMPLETELY. WOULDN'T START. THE FORTH TIME, I WAS AT A 4 WAY INTERSECTION WITH A 3 WAY STOP I DID NOT HAVE A STOP SIGN BUT THE PERSON TO MY RIGHT THOUGHT I DID. HE THOUGHT HE HAD THE RIGHT OF WAY, I SLAMMED ON MY BREAKS TO AVOID A COLLISION AND THE CAR STOPPED, COMPLETELY'GAVE ALL THE WARNING LIGHTS AND WOULD NOT RESTART.

NHTSA ODI 11350811

ANY TIME THE UPPER SEAT RECLINING HANDLE IS USED TO RECLINE OR FOLD THE SEAT FORWARD, SOMETHING IN THE CABLE MECHANISM BREAKS AND THE SEAT WILL NO LONGER LATCH IN ANY KIND OF LOCKED POSITION, CAUSING THE DRIVER OR PASSENGER SEAT TO NOT BE STABLE EASY TO FLING FORWARD OR BACKWARD.

NHTSA ODI 11349601

WHILE DRIVING DOWN A WINDING MOUNTAIN ROAD, THE "ELECTRONIC THROTTLE" WARNING CAME ON AS DID VSC, ABS, CHECK ENGINE AND ELECTRICAL. THE STEERING BECAME VERY STIFF AND THE THROTTLE UNCONTROLLABLE. THE VEHICLE WAS ESSENTIALLY OUT OF CONTROL. WE TOOK IT TO A DEALER FOUR TIMES, EACH TIME IT WASN'T FIXED. THE VEHICLE IS CURRENTLY AT A DEALER AND FCA IS TRYING TO FIGURE OUT WHAT IS WRONG WITH IT. I HEARD THE MECHANIC SAY THEY HAD OTHERS THAT WERE DOING THIS. FCA REFUSES TO DESCRIBE WHAT THE PROBLEM MIGHT BE TO ME BECAUSE IT'S PROPRIETARY. THEY ESSENTIALLY WANT TO TRY STUFF, THEN HAVE ME RISK MY LIFE TESTING IT TO SEE IF IT WORKS. THE PHOTO IS THE SECOND TIME IT HAPPENED, ON AN INTERSTATE GOING STRAIGHT. THIS IS A 2019 WRANGLER RUBICON WITH 12K MILES AND COMPLETELY STOCK. THIS IS A VERY DANGEROUS DEFECT AND FCA DOESN'T KNOW OR DOESN'T WANT TO SAY WHAT IT IS. THEY SOUND LIKE THEY ARE TRYING TO COVER UP THE PROBLEM WITH SOME SORT OF HACKED UP SOFTWARE FIX, BUT THE SOFTWARE HAS BEEN COMPLETELY UPDATED. I AM WORRIED THAT SOMEONE WILL BE HURT OR WORSE IF THIS HAPPENS TO THEM.

NHTSA ODI 11348893

WHEN DRIVING ABOVE 55MPH BOTH TIMES THE VEHICLE STARTS TO VILENTLY SHAKE AND SLOW DOWN AND JERK, COMPLETE LOST OF POWER, CAN PUSH PEDDLE DOWN AND VEHICLE JUST BOGGS DOWN AND REVS UP THEN DOWN. EVENTUALLY DIES AND THEN YOU MUST SHUT DOWN VEHICLE WITH KEY. WAIT ABOUT 1 MINUTE START AND IT DRIVES FINE. HAS HAPPEN MULTIPLE TIMES BEEN INTO SHOP. THEY HAVE "FLASHED" COMPUTERS BUT CONTINUES TO DO RANDOMLY.

NHTSA ODI 11343599

THE JEEP WANDERS ON THE HIGHWAY. YOU ARE CONSTANTLY HAVING TO TURN THE STEERING WHEEL BACK AND FORTH TO KEEP THE VEHICLE CENTERED. THERE IS TOO MUCH SLOP IN THE STEERING. IF YOU AREN'T CONSTANTLY CORRECTING YOU ARE IN THE OTHER LANE. DANGEROUS. IT IS WORSE WHEN DRIVING OVER 50 MPH.

NHTSA ODI 11343706

HI MY NAME IS [XXX] OWNER OF THE VEHICLE I HAVE A PROBLEM WITH WONDERING STEERING WHEEL WHEN I AM AT THE HIGHWAY IT PLAYS TO MUCH CAN YOU GUYS PLEASE HELP INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *CC *TR

NHTSA ODI 11342457

LOOSE AND WANDERING STEERING. I PURCHASED THIS VEHICLE NEW IN JANUARY 2019, IT CURRENTLY HAS 5,039 MILES. SINCE NEW, THE STEERING HAS BEEN LOOSE AND WANDERS AROUND THE LANE OF TRAVEL AT SPEEDS OVER ABOUT 30 MPH ON PAVED, WELL MAINTAINED HIGHWAYS. IF YOU TAKE YOUR EYES OFF THE ROAD TO CHECK GAUGES OR CONTROLS, YOU HAVE TO QUICKLY MAKE AN ADJUSTMENT TO KEEP IT CENTERED IN THE LANE. IT HAS LOW MILEAGE IN THE 18 MONTHS OF OUR OWNERSHIP BECAUSE WE ARE AFRAID TO DRIVE IT. WE WANT TO AVOID A CRASH AND INJURIES AT ALL COST. THE STEERING WHEEL CAN BE TURNED EITHER DIRECTION FOR SEVERAL DEGREES WITHOUT RESPONSE AT HIGHWAY SPEEDS. I REPORTED THIS ISSUE TO MY DEALERS AND THEY HAVE MADE THREE DIFFERENT ATTEMPTS TO CORRECT THE ISSUE, BUT THEY ARE UNABLE TO BASED ON THE DESIGN. THE LAST ATTEMPT, THEY ADVISED THEY HAD SPOKEN TO THEIR AREA JEEP/FCA REPRESENTATIVE AND WERE ADVISED THAT JEEP IS AWARE OF THE ISSUE AND A CORRECTION WILL BE COMING IN THE NEAR FUTURE. THE ASKED ME TO BE PATIENT. THAT WAS OVER ONE YEAR AGO AND STILL NO CORRECTION. I'M SURE THIS ISSUE HAS LIKELY CAUSED MANY PREVENTABLE CRASHES AND INJURIES AND WILL CONTINUE TO DO SO UNTIL IT IS RESOLVED BY THE MANUFACTURER. IT'S TIME FOR NHTSA INFLUENCE.

NHTSA ODI 11341152

THIS JEEP HAS BEEN TO THE DEALER 4 TIMES PREVIOUSLY FOR A SIMILAR ISSUE. THIS INCIDENT, WHILE DRIVING DOWN THE HIGHWAY AT APPROXIMATELY 45 MPH ALL THE INSTRUMENTS STARTED GOING CRAZY (PREVIOUSLY HAPPENED MANY TIMES). SHORTLY THEREAFTER THE STEERING WHEEL LOCKED UP. THE POWER STEERING WAS STILL WORKING, BUT THE WHEEL WOULD ONLY TURN AROUND 1 INCH IN EITHER DIRECTION. BRAKING WAS NORMAL. MANEUVERED THE JEEP OFF THE ROAD AND HAD TOWED TO RON CARTER CHRYSLER JEEP DODGE DEALERSHIP IN LEAGUE CITY, TX. THE DEALERSHIP HAS HAD THIS VEHICLE 4 TIMES IN THE PAST FOR THIS ISSUE. IN THE PAST THE STEERING HAS NOT BEEN AFFECTED, BUT THE VEHICLE WON'T START OR THE PARKING BRAKE WILL BE SET AND YOU CAN'T MOVE OR OTHER WEIRD DIFFERENT STUFF HAPPENS. THE STEERING ISSUE IN THIS PAST INCIDENT IS SERIOUS. WHEN THE TOW TRUCK DRIVER INQUIRED WHAT HAPPENED HE TOLD ME HE HAS TOWED PROBABLY 20 OTHER NEWER JEEP WRANGLERS WITH SIMILAR ISSUES. THE DEALERSHIP TOLD ME LAST TIME WE BROUGHT THE VEHICLE IN AND IT WAS STILL ACTING UP THAT THERE WERE 15 FAULTS STORED. THE ISSUE USUALLY CLEARS ITSELF UP BY THE TIME WE GET IT TO THE DEALER. THE DEALER CLAIMS THEY HAVE TALKED WITH CHRYSLER AND CAN'T FIGURE OUT WHATS WRONG AND HAVE JUST BEEN THROWING DARTS REPLACING VARIOUS THINGS. IF THE TOW TRUCK DRIVER IS RIGHT ON HOW MANY VEHICLES HES TOWED WITH THIS PROBLEM THERE IS A SERIOUS ELECTRICAL / COMPUTER ISSUE GOING ON WITH THESE VEHICLES THAT IS GOING TO CAUSE ACCIDENTS.

NHTSA ODI 11340316

LOOSE STEERING HAS CAUSED SEVERAL 'NEAR MISSES' WHEN TAKING CURVES, ESPECIALLY AT SPEEDS ABOVE 40MPH. THE STEERING WHEEL IS VERY LOOSE OVERALL, BUT IT IS VERY DANGEROUS AT HIGHWAY SPEEDS.

NHTSA ODI 11338879

DRIVING ON HIGHWAY AT ABOUT 75 MPH THE VEHICLE STARTED TO SHAKE UNCONTROLLABLY. HAD TO SLOW DOWN TO ABOUT 30 MPH TO GET VEHICLE UNDER CONTROL. VEHICLE HAS BEEN DRIVEN LESS THAN 4,000 MILES.

NHTSA ODI 11338804

MY JEEP HAS A SERIOUS SAFETY ISSUE. THE VEHICLE HAS TO MUCH PLAY IN THE STEERING WHEEL. BECAUSE OF THIS, THE VEHICLE WANDERS BACK AND FORTH IN THE ROAD.TO CORRECT THIS PROBLEM YOU HAVE TO CONSTANTLY TURN THE WHEEL BACK AND FORTH. THE PROBLEM IS EXACERBATED WITH SPEED, SO AT HIGHWAY IT IS SO UNSAFE, YOU FELL LIKE YOU ARE GOING TO DIE.THE VEHICLE HAS SERIOUS STEERING BOX ISSUE. THE VEHICLE IS SO UNSAFE I WILL NOT LET ANYONE DRIVE THIS VEHICLE.

NHTSA ODI 11338556