What 721 owners told NHTSA about the 2019 Jeep Wrangler 2-door

When pressing on the breaks , the brakes required moderate amount of force to push in order for the vehicle to come to a complete stop or to yield, there is a loud hissing , leaking sound that is also heard from under the hood. This noise does not seem to go away even after taking it back to dealership to get it diagnosed, the brakes remain a little hard to press on as well. The dealership said it was a vacuum booster brake that was wearing out so they switched it but the noise remains the same and so does the forge to push down on the brakes . This is a dangerous factor to be dealing with as the brakes are something that is used constant in a vehicle to idle your car or to stop. According to the dealership this complaint is very common amongs other Jeep owners about the brake not functioning 100%, there are no warning signs or lights that ever popped up as well . Please help fix this can cause death if brakes fail at some point while I own the Jeep .

NHTSA ODI 11456391

The 48v battery doesn't charge properly, stop/start doesn't function as intended. When the car broke down the high voltage cable that connects the MGU and the 48v battery required repair.

NHTSA ODI 11455009

When driving at a speed of 60 or higher the Steering wheel of the jeep begins to shake or shimmy. When driving on the highway I have to slow down well below the speed limit to get the shaking to stop. I’ve taken it to a independent Jeep repair shop and they have confirmed the steering wheel shakes.

NHTSA ODI 11455090

The contact owns a 2019 Jeep Wrangler. The contact stated that while driving and exceeding 57 MPH, the vehicle started shaking. There was no warning light illuminated. The contact continued driving to work with no additional issues. The vehicle was taken to the dealer to be diagnosed; however, the mechanic was unable to determine the cause of the failure. The vehicle was not repaired. The manufacturer was not contacted or informed of the failure. The approximate failure mileage was 18,000.

NHTSA ODI 11454479

While driving on the highway out of the blue my jeep starts to shake and vibrate. It happens without warning a makes it hard to control steering.

NHTSA ODI 11453982

The far driver and passenger sides of the windshield do not defrost in sub freezing weather. The windshield defrost duct vents are not adequate to force hot air to either side of the center vent. This results in windshield and wiper icing over in temperatures below ~20° F causing drastically reduced visibility 12 or more inches from each side of the windshield. The problem has been mush discussed on the JL Wrangler Forum at this thread: https://www.jlwranglerforums.com/forum/threads/question-regarding-the-windsheld-defrost.15276/ Also described in this video: https://www.youtube.com/watch?v=PlKtxsKZnI4

NHTSA ODI 11454140

When on the highway going over 55 MPH and hitting a bump the steering wheel and entire vehicle begins to move rapidly and violently from side to side. This causes your vehicle to feel like it's losing control. The only way to stop this from continuing is to slow the vehicle down significantly. This presents a significant danger of losing control because of the shaking or being hit from behind on the highway due to slowing down significantly. The dealer has attempted to repair this defect twice within the last 2 months by replacing the steering damper and it is still occurring. No warning messages are illuminated when this occurs.

NHTSA ODI 11453198

The front windshield defrost doesn’t work as it should. The windshield will ice up on the driver side and passenger side and create major visibility issues. The blower only seems to blow heat to the center of the windshield and not the sides

NHTSA ODI 11452940

My Jeep wanders tremendously, at times it’s hard to keep it on the road. And sometimes it will veer to the left or right unexpectedly. I’ve almost hit two incoming cars because of this. This problem needs to be fixed on this model vehicle immediately or someone is going to get hurt or killed. Sometimes if you hit a bump the steering will vibrate tremendously until you come to a stop. There’s no way to control the vehicle when this happens.

NHTSA ODI 11452942

Vehicle only had 21421 miles on it. We were having issues with the Jeep reveling at highest RPM when turned on. This happened a handful of times and then it began to seem like it was not going to stay started and was going to stall. We took it into dealer for oil change and reported the issue said they couldn’t find anything. Issue persisted took it back and they ran diagnostic said they couldn’t find anything. Still had the issue occurring so took it back and they said it needed a new starter so they replaced that. Then issue got worse and was stalling out and shaking. Took it back again and they are now replacing the engine. This was really shocking. This is the 4th Jeep wrangler I’ve owned in my life and so have NEVER had major issues with any of them before only normal wear and tear type repairs and upkeep.

NHTSA ODI 11452957

I noticed during colder time the windshield was not defrosting the edges of the windshield. I took it to the dealer to have them check my defroster, They claim it is working as intended. So I just let the windshield defrost more before driving. But during recent snow storm, I noticed the defroster only defrosted the center of the windshield while driving and with constant snow the build up on the edges was making the edges not clear causing blind spots. This is very dangerous as view is obstructed.

NHTSA ODI 11452038

Drivers seat became stuck folded forward making the vehicle undrivable. Needed to have the vehicle towed to the dealership for repair. Luckily this failure happened when we were in a safe location with cell coverage. The problem occured without warning after folding the driver's seat forward to access the rear seat. This is similar to Jeep's TSB 23-020-19 - "Front Seat Will Not Unfold and Lock Into Position / June 20, 2019". However the dealer tells me that the problem is not the same as the TSB and the seat frame needs to be replaced. This is the second time we have experienced this failure. The previous time I was able to return the seat to the normal position after much difficulty. In that case I was able to drive the vehicle to the dealer for repair. That instance was apparently what is described in the TSB. Based on the owners forums this is a very common problem. It is obviously a major safety issue as it can occur without warning and strand the occupants.

NHTSA ODI 11449654

Vehicle engine light came on and then gave me a service shifter alarm error. With the error I lost power steering traveling thru the mountains on the interstate in the snow. The dash lights started flickering followed by numerous fault codes.

NHTSA ODI 11448799

The contact owns a 2019 Jeep Wrangler. The contact stated that upon entering the highway at 60 MPH, his vehicle hit a few bumps in the road and the vehicle experienced the "death wobble". The contact stated that he had experienced the failure while between two semi-trucks as he firmly held onto the steering wheel. The contact also stated that he lost control of the vehicle and that his vision had been obstructed due to the violent shaking moving his glasses off his face. As the vehicle began to slow down, the shaking stopped, and the contact pulled over. The contact then carefully drove the vehicle home without incident. The contact had taken the vehicle to a dealer who initially denied that they had never heard of such a failure. The contact left the vehicle in the dealer's possession for a week; the dealer then notified the contact of a service bulletin which was related to the failure. A software update was performed on the vehicle and returned to the contact. Despite the repair, the contact stopped driving the vehicle because of fear that the failure might occur again. The manufacturer was not informed of the failure. The failure mileage was approximately 30,000.

NHTSA ODI 11447857

Severe front in wobble. Took 3 visits to get it fixed. Bubbling paint, was in the shop 5 weeks for repaint. Loud whining noise in the drive train, still waiting on dealership to address, hopefully I won't get stranded in the mean time.

NHTSA ODI 11446868

purchased vehicle in sept 2019 and had no issues until recently. Hitting bumps on freeway causes extreme shaking which lasts upwards of 6 to 10 seconds. Having this occur on icy roads can result in total loss of stability. I've taken this into the dealership already once, and issue still occurs. From research it looks like this issue has been present in jeeps for decades. Why hasn't the NHTSA forced jeep to notify the public of the issue?

NHTSA ODI 11446092

The defrost is absolutely terrible. Both left and right vents do not push air causing the right and left side of the windshield to freeze up and windshield wipers to freeze up. Had to pull over in an unsafe location because visibility went to zero and created a very unsafe situation for me and my family.

NHTSA ODI 11445445

The contact owns a 2019 Jeep Wrangler. The contact stated that the lever located on the headrests of both the front driver’s and passenger’s seats failed to recline as needed. The contact stated that the failure caused her to be unable to drive the vehicle since she could not properly adjust the seat. Neither the dealer nor the manufacturer was notified of the failure. The vehicle was not repaired. The failure mileage was unknown.

NHTSA ODI 11445268

While in 38 degree weather, the steering wheel locked up when turning to the left. Turning to the right was unaffected. This occurred immediately after engine start. I used a far larger amount of force than usual to push the steering wheel in an attempt to get it to unlock. This eventually did work, but every time I tried to turn to the left, the steering wheel felt like it was catching on something and required more force than I was accustomed to. This continued to happen though it eased as the drive went on and the car warmed up. The next day at around 35 degree weather the same thing occurred though not as bad as that first instance. It kept feeling stuck when turning left and the more I pushed it the more it eased. This did not happen over the summer when the temperature was repeatedly over 60 degrees. The binding occurred at both high and low speed.

NHTSA ODI 11443963

at 70mph or higher driving over rough highway transition joints will cause steering wheel and entire car to shake violently until slowing down to 60 mph

NHTSA ODI 11443839

The radio/infotainment system would reset every time I would have my Bluetooth & usb connected to my phone. This started about 4 months ago. Weeks later, my battery would be dead so I would have to jumpstart it. This started 2 weeks before the incident. The day of the incident, my car failed to start right after taking my foot off the brake while my car had shut off(due to the gas feature) at a stop light. I hooked up a jump kit but it did nothing. All the lights in my car began to blink like Christmas lights & even my windshield wipers went off until my car slowly & completely shut off in the middle of traffic. This took place on November 17th, 2021.

NHTSA ODI 11442289

The entire clutch system failed and the vehicle passenger compartment filled with smoke. It was difficult to breath and burned my eyes I had to pull over immediately. I had the the vehicle towed to the dealer, upon arrival the dealer indicated that there was a safety recall that was limited to “computer components” and involved a software fix. They then proceed to tell me that the the entire clutch system had failed and they could not tell if it was my driving or the recall parts that had impacted. They then proceed to hand me a $2,000+ repair bill, this is a top of the line vehicle less than three 4 years old with no more than 43k miles. I reached out to Jeep/Mopar/FCA/Stallantis whatever they are going by today, and was referred back to the dealer without any resolution.

NHTSA ODI 11441884

The contact owns a 2019 Jeep Wrangler. The contact stated that the rearview camera would inadvertently turn blue or black while reversing. There were no warning lights illuminated. The vehicle was not diagnosed by an independent mechanic or dealer. The dealer was notified of the failure and advised the contact that the failure was a manufacturer’s defect. The manufacturer was notified of the failure but did not provide any assistance. The manufacturer also advised the contact to file a complaint with NHTSA. The vehicle was not diagnosed nor repaired. The approximate failure mileage was 30,000.

NHTSA ODI 11438930

Driver's side sun visor attachment to roof fails unexpectedly causing visor to fall and obstruct driver's vision. Jeep is well aware of the problem and has failed to provide a reliable fix or repair. My visor has been replaced twice already and failed for the third time yesterday. Vehicle is 2 years 4 months old and has 15,000 miles.

NHTSA ODI 11438529

After switching to four wheel drive my jeep indicates that the axle locker needs service. I only used the lockers on it once back in 2019 during September. I was on gravel road and the light came on. Picture below is not mine but that is the error that occurs. Also seems like my lockers at engaged at all times.

NHTSA ODI 11436511