What 259 owners told NHTSA about the 2019 Jeep Grand Cherokee Srt

The paint on the roof bubbling, chipping and peeling and visable corrosion on the roof. The paint started peeling two weeks ago.

NHTSA ODI 11676226

The contact owns a 2019 Jeep Grand Cherokee. The contact stated that the passenger’s and driver's sidestep rail was lowering independently. Additionally, the rail on both sides of the vehicle remained in the raised position and failed to lower when the front doors were opened. The contact stated that the failure was occurring when the vehicle was stopped and while the vehicle was being driven. The contact stated there were no warning lights illuminated. The contact had not taken the vehicle to a local dealer or independent mechanic. The vehicle was not diagnosed or repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 49,000.

NHTSA ODI 11666125

Windshield leaks during rain season leaving driver seat mat damp

NHTSA ODI 11565596

Driving 35-45 mph, heard a loud pop from the top of the vehicle. The glass from the sun roof popped and shattered. It put myself at risk because if the shade slide, that separates the inside of the car and the sunroof glass, was pulled back, the glass would have came in & injured everyone in the car. It also puts others near the vehicle at risk as the glass could have hit someone or another vehicle. The problem has not been confirmed by a dealer yet. The the vehicle has not been inspected yet. No warning signs prior to the incident.

NHTSA ODI 11532618

I was driving east on imperial hwy around 11:50 when a car switched into my lane causing me to collide head on

NHTSA ODI 11503313

The front panel of the panoramic sunroof exploded into small pieces for no apparent reason. I was driving under 35 mph, on a 2 lane road, in clear, warm weather. I heard a "pop", then glass sliding over the roof of the car. In the rear view mirror, I then saw glass falling past the back window. When I stopped to investigate, I found that glass had also fallen down onto the fabric shade, which was thankfully closed. Broken glass falling into the passenger compartment could cause the driver to lose control of the vehicle resulting in a collision, as well as causing direct injury to occupants. After this incident, I found other reports of spontaneous Jeep sunroof failures/explosions online. I will be taking my vehicle to a dealer and filing a warranty claim. I was traveling out of state (1300 miles from home) and could not find replacement glass at any dealers within 250 miles of my return route. Friends vacuumed out most of the glass on the shade before covering the entire opening, and what was left of the panel, with aluminum HVAC tape for my journey home. I can still hear glass falling down onto the shade when I drive the vehicle.

NHTSA ODI 11481966

MY VEHICLE (2019 JEEP GRAND CHEROKEE) WAS ONLY 1 1/2 YEARS OLD AND WAS INVOLVED IN A HEAD ON COLLISION. I WAS DRIVING ABOUT 45MPH WHEN I WAS STRUCK BY 4-DOOR CHEVY SILVERADO (DRIVER-TO-DRIVER COLLISION) THAT WAS ATTEMPTING TO MAKE A LEFT TURN ON GREEN, SO ONLY GOING ABOUT 3-5MPH. THE TRUCK'S STEERING WHEEL AIRBAG DEPLOYED, BUT NONE OF MY JEEP'S DID. MY JEEP'S ENTIRE FRONT AREA WAS CRUSHED, AND DRIVER'S SIDE EXPERIENCED EXTENSIVE DAMAGE AS WELL; RESULTING IN MY JEEP BEING TOTALED. EVERYONE AT THE SCENE OF THE ACCIDENT WAS SHOCKED THAT MY JEEP'S AIRBAGS DID NOT DEPLOY. AS A RESULT, I BUSTED MY HEAD ON THE STEERING WHEEL, AND 6 WEEKS LATER, I STILL HAVE A KNOT ON MY FOREHEAD. I WILL NEVER PURCHASE A GRAND CHEROKEE AGAIN! I AM COMPLETELY AMAZED THERE ARE ZERO RECALLS!

NHTSA ODI 11389986

TOOK MY CAR TO THE DEALER BECAUSE THE SUNROOF IS LEAKING THEY TRIED TO FIX IT TWICE FAILED THE SECOND TIME I TOOK IT THE COMPLETE DRIVERS SIDE FLOOR OF MY VEHICLE WAS WET THEY SAID THE REASON WHY IT WAS WET BECAUSE IT THE SUNROOF BOLTS HAD RUSTED IT IS LESS THAN A YEAR OLD AND ALREADY HAS RUST .

NHTSA ODI 11278658