Jan 24, 2023SuspensionAirbagsBody & structureCrashFire
I was driving east on imperial hwy around 11:50 when a car switched into my lane causing me to collide head on
NHTSA ODI 11503313
Home · 2019 Jeep Grand Cherokee Srt · Complaints
What 259 owners told NHTSA about the 2019 Jeep Grand Cherokee Srt
These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.
All (259)Crash / fire / injury (14)Brakes (71)Electrical system (59)Engine (42)Transmission & drivetrain (32)Airbags (15)Speed control (13)Steering (13)Body & structure (8)Fuel system (8)Lights (8)
2 of 259 complaints match · Body & structure · crash/fire/injury only · clear filters
Jan 26, 2021AirbagsBody & structureEngineCrash2 injuries
MY VEHICLE (2019 JEEP GRAND CHEROKEE) WAS ONLY 1 1/2 YEARS OLD AND WAS INVOLVED IN A HEAD ON COLLISION. I WAS DRIVING ABOUT 45MPH WHEN I WAS STRUCK BY 4-DOOR CHEVY SILVERADO (DRIVER-TO-DRIVER COLLISION) THAT WAS ATTEMPTING TO MAKE A LEFT TURN ON GREEN, SO ONLY GOING ABOUT 3-5MPH. THE TRUCK'S STEERING WHEEL AIRBAG DEPLOYED, BUT NONE OF MY JEEP'S DID. MY JEEP'S ENTIRE FRONT AREA WAS CRUSHED, AND DRIVER'S SIDE EXPERIENCED EXTENSIVE DAMAGE AS WELL; RESULTING IN MY JEEP BEING TOTALED. EVERYONE AT THE SCENE OF THE ACCIDENT WAS SHOCKED THAT MY JEEP'S AIRBAGS DID NOT DEPLOY. AS A RESULT, I BUSTED MY HEAD ON THE STEERING WHEEL, AND 6 WEEKS LATER, I STILL HAVE A KNOT ON MY FOREHEAD. I WILL NEVER PURCHASE A GRAND CHEROKEE AGAIN! I AM COMPLETELY AMAZED THERE ARE ZERO RECALLS!
NHTSA ODI 11389986
Working with the data? Download all 259 complaints as CSV · fetched from NHTSA July 19, 2026
How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2019 Jeep Grand Cherokee Srt verdict →