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What 409 owners told NHTSA about the 2019 Honda Civic Hatchback Hybrid

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (409)Crash / fire / injury (25)Fuel system (134)Steering (101)Electrical system (36)Driver assistance (32)Brakes (31)Engine (31)Lane Departure (14)Transmission & drivetrain (13)Body & structure (12)Wheels (11)

2 of 409 complaints match · Lane Departure · crash/fire/injury only · clear filters

Nov 25, 2024SteeringDriver assistanceLane DepartureCrash

I was driving straight going 35mph on a 2 lane rd when my steering wheel starting making a weird noise & almost was shaking. The steering wheel then locked up to the left & wouldn’t move. This caused my driver side tire to go into the curb, & at this point my steering wheel was spinning in circles & all I could do was brake. After bumping off the curb I then was thrusted back over to the right lane (due to having no steering control) where I came to a stop grazing another vehicle. My insurance performed diagnostics on the vehicle & determined the steering rack housing assembly part failed, causing the accident. There was no damage at all to the vehicle that would indicate this part was damaged as result of the incident, therefore they are calling it “pre existing damage” even though Honda did a multipoint inspection on my car 08/03/2024 (not even a whole 3 months prior) that did not mention a single steering problem. It was ultimately determined this failure is what caused the incident. Upon further research I have found millions of Civics are recalled for this issue but not my year of the vehicle. However, I have found countless stories exactly like mine with steering failure all regarding the 2019 Honda Civic. I am now without a vehicle, insurance refused to pay for the failed part, and I have reached out to Honda over 10 times trying to get in contact with someone about this to no avail. I truly was terrified for my life and feel this needs to be addressed because as previously mentioned, there are countless other 2019 Honda Civic owners with the same horrifying stories. This puts not only owners at risk but all other drivers.

NHTSA ODI 11627171

Jul 14, 2020Lane DepartureCrash

TL* THE CONTACT OWNS A 2019 HONDA CIVIC. THE CONTACT STATED THAT WHILE THE DRIVER WAS DRIVING BETWEEN 45-50 MPH, THE VEHICLE LANE KEEPING ASSISTANT DOES AN AUTOMATIC VEER TO THE RIGHT. AS A RESULT, HER DAUGHTER CRASHED INTO A GUARDRAIL BUT DID NOT SUSTAIN INJURIES. A POLICE REPORT WAS FILED. THE CONTACT STATED THAT THE FAILURE OCCURRED ONCE WHERE HER DAUGHTER ENTERED A DITCH BUT DID NOT SUSTAIN INJURIES. THE TIRE FAILURE, ADAPTIVE, BRAKE AND OTHERS WARNING LIGHTS ILLUMINATED. THE CONTACT STATED THAT THE AIR BAGS DEPLOYED. THE VEHICLE WAS TOWED TO AN INSURANCE LOT. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR A DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 5,000.

NHTSA ODI 11339346

Working with the data? Download all 409 complaints as CSV · fetched from NHTSA July 14, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2019 Honda Civic Hatchback Hybrid verdict →