What 653 owners told NHTSA about the 2019 Honda Accord Plug In Hybrid

Recall 23V-858 has been going on since December 2023. There is no timeline to get it fixed. This is not being done in a timely manner. I cannot sell my car. It's also a safety issue not knowing if my may just not start one day.

NHTSA ODI 11625814

The contact owns a 2019 Honda Accord. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact's son stated while driving at an undisclosed speed, the vehicle stalled and no warning light was illuminated. The vehicle was able to restart however, the failure recurred. The dealer was contacted. The vehicle was not diagnosed or repaired. The contact was informed that the parts for the recall were back-ordered. The manufacturer was not made aware of the failure. The failure mileage was approximately 20,000. Parts distribution disconnect.

NHTSA ODI 11625482

The contact owns a 2019 Honda Accord. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

NHTSA ODI 11624963

The contact owns a 2019 Honda Accord. The contact received notification of NHTSA Campaign Number: 21V215000 (Fuel System, Gasoline); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that while attempting to start the vehicle, the vehicle failed to start. The contact stated that several unknown warnings were illuminated. The contact had taken the vehicle to a dealer and was informed that a diagnostic test needed to be performed. The contact informed the dealer that the failure might be related to NHTSA Campaign Number: 21V215000 (Fuel System, Gasoline). The contact was advised by the dealer that the part for the recall repair was not available. The failure mileage was approximately 38,000. Parts distribution disconnect.

NHTSA ODI 11624822

The contact owns a 2019 Honda Accord. The contact received notification of NHTSA Campaign Number: 23V858000 (FUEL SYSTEM, GASOLINE); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

NHTSA ODI 11624104

There has been a Honda recall out since December 2023 for Fuel Pump Impellers on 2018-2022 model year Accord 1.5L vehicles, but they still do not have replacement parts. My car is stalling to start in the mornings and I keep getting told to wait 2-3 weeks until they have replacement parts come in. This is taking way too long and I am now at risk of my vehicle not starting.

NHTSA ODI 11623377

My check engine light came on and an alert for an "emissions system problem" appeared. The engine made a revving sound when starting the car, and it felt like the vehicle might stall while driving to the mechanic. The local Honda dealership in Mount Kisco, NY was unable to diagnose the problem, but a trusted mechanic identified that the fuel pump under known recall was the issue. He ordered a new part from a different local Honda dealership in Yorktown, NY.

NHTSA ODI 11622650

It’s been nearly a year since the dealership promised to call me as soon as the part arrives. I haven’t received any updates since then. I attempted to schedule an appointment for a service related to the recalls, but they kept canceling it. According to them, they prioritize cars with symptoms, while my car is still drivable reason why my appointment was cancelled.

NHTSA ODI 11622484

Regarding NHTSA Recall Number 23V-858 I received a notice from Honda about the recall in May, 2024. Now, in October, 2024 there has been no news. The dealership, Pensacola Honda, says it is awaiting repair parts. How long does it take to complete a recall repair?

NHTSA ODI 11621512

The contact owns a 2019 Honda Accord. The contact received notification of NHTSA Campaign Number: 21V215000(Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The contact stated that while driving 45 MPH, the vehicle stalled. There was no warning light illuminated. The vehicle failed to restart and was pushed to the side of the road with assistance. The contact was able to restart the vehicle after several attempts. The contact stated that while attempting to start the vehicle on another occasion, the vehicle was able to start after an hour approximately. Additionally, the contact stated while driving 30-50 MPH and depressing the accelerator pedal, the vehicle hesitated to respond. The vehicle was taken to an independent mechanic, where it was diagnosed and determined that the fuel pump had failed. The vehicle was not repaired. The local dealer and several unknown dealers were contacted and informed the contact that the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 60,000. Parts distribution disconnect.

NHTSA ODI 11620529

A recall has been issued and its been 6 months and the manafacture still does not have the parts. I haven't been able to drive my car because it stalls.

NHTSA ODI 11620487

The contact owns a 2019 Honda Accord. The contact stated that the vehicle failed to start. There were no warning lights illuminated. The battery was replaced before the failure. The vehicle was jumpstarted but failed to start. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact called another local dealer Honda of Tomball (22727 Tomball Pkwy, Tomball, TX 77375); but the vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 69,000. Parts distribution disconnect.

NHTSA ODI 11619334

Active recall regarding the fuel pump on my car

NHTSA ODI 11618827

I took my car to be repaired because it was stalling and misfiring while accelerating, and 11 indicator lights were one (check engine, vehicle stability system warning, brake system warning, adaptive cruise control system). Also, my car smelled like radiator fluid was leaking from somewhere. The local Honda dealer’s service department could not get me an diagnostic appointment for more than 30 day, so I took it to a nearby mechanic shop that I had used before. First, they thought it needed a tune up, so that was done, the indicator lights were reset, and I was in my way. After returning 2 days later (because they weren’t open on Sunday), the mechanic notified me that my fuel injector needed to be replaced. The mechanic contacted the local Honda dealer for parts, and the parts/service member told him that part number for my specific make and model was updated, and he gave the mechanic an updated part number. Also, the parts dealers said that the part was on back order nationally. This was in February of 2024. In August of this year, I was able to get an diagnostic appointment at a dealer in another city, and they provided an update. They reported that there was an issue with the fuel system that needed further diagnosis, and that it would cost me an additional near $400 to do and that they might have to keep my car overnight to complete the diagnostic. Since the start of this issue, I still sometimes experience misfiring and jerking when I try to accelerate.

NHTSA ODI 11618009

The contact owns a 2019 Honda Accord. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted and confirmed that vehicles with a failure were being prioritized for repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

NHTSA ODI 11617650

The contact owns a 2019 Honda Accord. The contact stated that while driving at an undisclosed speed, the vehicle stalled. The failure recurred while shifting from park into drive. The failure had occurred on several occasions. The vehicle was able to be restarted. The check engine warning light was illuminated. The contact received notification of NHTSA Campaign Number: 23V858000 (FUEL SYSTEM, GASOLINE); however, the part to do the recall repair was not yet available. The local dealer was contacted; however, the recall repair was unable to be completed due to parts not being available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was unknown. Parts distribution disconnect.

NHTSA ODI 11617728

After fuel pump failed to open, top of this year my vehicle began to stall. I had the recall issue fixed 5/31/2024 by Honda dealer Staten Island. Just a couple days ago my vehicle started stalling again.

NHTSA ODI 11616855

The contact owns a 2019 Honda Accord. The contact received notification of NHTSA Campaign Number: 28V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The contact stated that the vehicle was difficult to start. Additionally, the vehicle was hesitating while driving. There was no warning light illuminated. The local dealer was contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 29,000. Parts distribution disconnect.

NHTSA ODI 11615925

The contact owns a 2019 Honda Accord. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA ODI 11615935

I recieved a recall letter in Feb. saying that I needed ro wait until fall to have parts re-stocked. I called the Honda dealer to check and see if it is ready to have recall service, the person I spokes to said my car is not under recall. told the person that I received the recall letter in the past, but she said not all cars are under recall but only specific models, which mine was not included. I visited website that letter provided to check the eligibility, it does say, my car is under recall. I chatted with Honda about this and they were still saying mine is not under recall. I called to nhtsa hotline, the woman I spoke to, said yes. my car is under recall and told me to call the federal agency about this. This honda dealer was keep refusing the recall service, I have all the evidence of chat messages that they were lying. this need to be addressed because it is definetely related to someone's safety and they were ignoring of what they supposed to do.

NHTSA ODI 11615295

I was in the parking lot of my Honda dealership last night looking at new cars. I got in my 2019 Honda Accord to go home. I started the car and I was turning around when the engine stopped. I tried to get it started again for over an hour. The Honda Dealership is saying that the high pressure fuel pump has failed and it will be about $1600 for fix it. I am glad that it failed in the parking lot and NOT while I was driving it! There was no indications of any engine problems or bad performance. The vehicle has less than 37,000 miles. It is scary to think if this had happen in rush hour traffic.

NHTSA ODI 11614940

Vehicle goes into limo mode after fueling. Multiple warning lights on dash

NHTSA ODI 11613748

The contact owns a 2019 Honda Accord. The contact received notification of NHTSA Campaign Numbers: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The local dealer was contacted and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated while driving at an undisclosed speed, the vehicle stalled with several unknown warning lights illuminated. The vehicle was restarted; however, the failure recurred. The vehicle was taken to an independent mechanic where it was diagnosed and determined that the fuel pump module failed and needed to be replaced. The vehicle was not repaired. The vehicle was taken to the dealer but was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 40,000. Parts distribution disconnect.

NHTSA ODI 11613492

The contact owns a 2019 Honda Accord. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated while driving at an undisclosed speed, the vehicle went into LIMP Mode with the check engine warning light illuminated. The vehicle was towed to an independent mechanic where it was diagnosed that the fuel pump had failed and needed to be replaced. The vehicle was not repaired. The dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 100,000. Parts distribution disconnect.

NHTSA ODI 11613600

Car began pausing/stalling/ now will not start

NHTSA ODI 11611880