What 31 owners told NHTSA about the 2019 GMC Sierra 2500 Hd

UI Bulletin #161b is for years 2020 and beyond. But my 2019 is having the same exact issue and the GM dealer will not cover the work as stated in the UI Bulletin #161b

NHTSA ODI 11724160

The contact owned a 2019 GMC Sierra 2500. The contact stated that on several occasions while driving at undisclosed speeds, the vehicle lost motive power. There was no warning light illuminated. The vehicle was restarted; however, the failure recurred. The vehicle was taken to an independent mechanic, where it was diagnosed and determined that the rear fuel tank had failed and needed to be replaced. The vehicle was not repaired. The dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 65,580.

NHTSA ODI 11717761

My center console wires for the charging pad broke and shorted out causing wires to burn and short the whole system out

NHTSA ODI 11702171

The contact owns a 2019 GMC Sierra 2500. The contact stated that while her husband was driving 30 MPH and depressing the accelerator pedal, there was an abnormal sound coming from the front of the vehicle, and the vehicle lost power unexpectedly. The contact stated that her husband was able to pull over to the right side of the road while waiting for tow truck assistance. The vehicle was towed to the residence. The vehicle was not towed an independent mechanic or dealer to be diagnosed. The engine was replaced, and the vehicle was repaired. The contact related the failure to NHTSA Campaign Number: 23V047000 (FUEL SYSTEM, DIESEL); however, the VIN was not included in the recall. The manufacturer was not notified of the failure. The failure mileage was 143,000.

NHTSA ODI 11695231

Emissions Code showed up on the dash display. Tried to fix the fuel filter and cleaned a sensor off and it still shows the emissions code.

NHTSA ODI 11674331

While merging into highway traffic the truck surged with RPM going to 5,000. Shortly after this event there was a grinding or rattling noise in the transmission bell housing along with unusual shifting behavior and a repeatble vibration + rotational noise between 50 and 60 MPH. The vehicle was brought to the dealer for inspection at least 4 times with claims they could not hear the obvious noise that did not go away. On the last drop off, I picked up the vehicle and the noise was gone but the shifting behavior and the constant vibration from the transmission still persists. The dealer said GMC would replace the transmission for approximately $10,000 but I would need to cover 50% of the cost. Vehicle had 35,700 miles on it and was 4 months beyond the 5yr warranty. Still unrepaired. No warning lamps, messages, or codes. Transmission component failure is imminent based on the vehicle behavior

NHTSA ODI 11669560

The manufacturer placed two 12v batteries to start the truck with one being located on the passenger side just in front of the cowl of the cab. The factory OEM batteries are known to overheat when charging which is exactly what mine did and as the battery boils over with sulfuric acid, the acid is vaporized and ingested into the cabin. It’s a diesel so it’s common for me to take my dog in the rear crew cab with me and leave the engine running so the cabin will stay cool in the summer while I work my contractor job. When I let the engine idle with windows up and AC on the overcharged battery introduced the vaporized sulfuric acid into the cabin and rendered the interior deadly toxic. Luckily I was only gone from the truck for about 10 minutes but in this amount of time the acid was very bad and caused burns in my dogs throat and mine while driving home. I can only imagine if this scenario were to take place with kids left in the truck for many reasons to stay cool but could easily turn into a deadly situation. PLEASE look into this before someone or some poor animal is fatally injured or killed.

NHTSA ODI 11666873

The antilock braking system is not functioning properly. The sensor for the anti-lock brake control pump module is defective

NHTSA ODI 11626142

The contact owns a 2019 GMC Sierra 2500. The contact stated while driving 10 MPH, the vehicle lost motive power and stalled and shut off independently. The vehicle was towed to a dealer and was diagnosed, and it was determined that the fuel pump control module needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 33,000.

NHTSA ODI 11619152

The contact owns a 2019 GMC Sierra 2500. The contact stated while driving at various speeds, the vehicle lost motive power. The coolant fan seized and failed to operate as needed. There were no warning lights illuminated. The vehicle was towed to the local dealer to be diagnosed. The contact was informed that the check engine warning light was illuminated, and the knock sensor, coolant fan clutch, injector #6, and unstated wiring harness needed to be replaced. The dealer informed the contact that the parts to repair the vehicle were on back order. The vehicle was not repaired. The manufacturer was contacted and opened a case, but no additional assistance was provided. The failure mileage was approximately 87,000.

NHTSA ODI 11617810

The Fuel pump power control module failed. The part is currently at the nearby Chevy dealership. The safety of myself and two passengers were compromised when the struck suddenly lost acceleration, then shortly after lost engine idle. This occurred while vehicle was in motion on a main highway leaving us stranded on the highway and no warning or indication was given. The problem was confirmed by a dealer. The vehicle and component were inspected by the dealership. There were no warning lamps, messages or symptoms prior to the part failure.

NHTSA ODI 11610916

When it rains, there are puddles of water on the passenger side! Cannot figure out how the water is getting in..my concern is of a potential electrical short/ fire / failure of a system that doesn’t allow me to operate the vehicle safely! Possibly, affecting other functions of the vehicle during operation!

NHTSA ODI 11607154

Vehicle was last driven on June 23 2024 and parked in my driveway. On the evening of June 29 2024 my horn was blowing in my truck at around 10:30. While I was walking out to the vehicle it was in flames. The fire started from what I understand on the driver’s side behind the dash. Luckily no one was in the vehicle when it happened.

NHTSA ODI 11597612

DEFECTIVE TRAILER BRAKE SWITCH ,WHICH POSES A RISK TO MOTOR VEHICLE SAFETY IF YOU ARE TOWING A TRAVEL TRAILER, WHERE BRAKES FAIL LOCK UP IS POSSIBLE DANGEROUS TO PULL

NHTSA ODI 11533680

TRAILER BRAKE SYSTEM NEEDS SERVICE, WARNING LIGHT CAME ON AND BEEPING LOUD STARTER LAST MONTH 6-2023 , AND MAYBE THE BRAKE CONTROL MODULE IS BAD ? CODE C1117 CAME UP

NHTSA ODI 11532294

The contact owns a 2019 GMC Sierra 2500. The contact received notification of NHTSA Campaign Number: 21V496000 (Equipment); however, the part to do the recall repair was not yet available. The dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

NHTSA ODI 11513282

The connectors to the fuel pump have failed causing the truck to mechanically fail and not operate. This is a common problem per the diesel technician who diagnosed our truck and in his opinion should not be happening as often as it does. It’s specifically the cylinder 4 injector control circuit and diagnosis states the pins are corroded.

NHTSA ODI 11507696

Driver seat belt would not recoil. Took to Royal GMC of Tucson and they said it was not a warranty covered part and would not repair it unless I paid for the seat belt replacement. Obviously, I need a seat belt as a safety feature being the driver so I had them order the seatbelt and they installed it. See attached receipt. I believe this should be a warranty item from the manufacturer as it is defective and a serious safety issue. The vehicle is a 2019. I am the only one that drives this vehicle and I have never had any accidents etc.

NHTSA ODI 11503876

I purchased a 2019 GMC Certified 2500 Diesel Truck with 48000 miles I started getting alerts on my dash stating TRAILER BRAKE SYSTEM over and over. I would press the dismiss button but it would not stop from appearing and dinging over and over. I took vehicle to dealer ship since I have remaining bumper to bumper and extended warranty coverage. To my dismay I find out the Dash Trailer Brake System switch is faulty. Good thing I had an extended warranty since the bumper to bumper does not cover electrical. While truck was still under warranty the same alert came on but the GMC dealership did not find and issues. I feel the trailer brake system was defective from the start. I am being force to pay over $300.00 out of my pocket since my extended warranty did not cover the entire cost. SHAME on you GM for putting cheap quality parts on expensive trucks...

NHTSA ODI 11490822

Tire size LT265/60R20. Left rear tire separated while driving at highway speed. Stopped along the freeway after feeling vibration not associated with road. This is the second separated tire on the same vehicle. First tire, the right rear, separated driving at highway speed 1 year ago.

NHTSA ODI 11480814

The contact owns a 2019 GMC Sierra 2500. The contact stated while driving 45 MPH, the stabilitrak stopped functioning properly. The contact stated no warning light was illuminated. The contact took the vehicle to the local dealer, where it was diagnosed with needing to reset the computer electronic system. The vehicle was repaired but continued to experience the failure. The contact stated he was also smelling battery acid inside the cabin of the vehicle. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 21V496000 (Engine); the VIN was included. The manufacturer had been informed of the failure. The failure mileage was approximately 32,000.

NHTSA ODI 11479903

Mirror fails to come in sometimes

NHTSA ODI 11474111

The sockets in the rear brake lights had excessive corrosion and was causing the terminals on the bulbs to deteriorate. The lights were malfunctioning in all situations from braking, turn indicator and running lights. I was notified by the system that there was a problem. After trying to resolve the problem and replacing the bulbs the condition only worsened. I was then pulled over by law enforcement that told me I had nearly no rear lights at night. After banging the plastic light frames I was able to make it home. I brought my truck into the dealer who inspected and found faulty wiring from what I was told. I them paid to have both rear harness change and all the bulbs replaced to repair the condition. After review of the repair the dealer made no additional precautions to ensure that this condition would not return by placing any type of waterproofing dielectric grease in the sockets or connectors. So was this faulty wiring or simply a known defect. The dealer had them in stock which was surprising since I figure they would need to be ordered.

NHTSA ODI 11462140

The contact owns a 2019 GMC Sierra 2500. The contact stated while stationary at a traffic light, he started to smell diesel fumes inside the cabin of the vehicle. The contact stated no warning light was illuminated. The contact was able to drive to his residence and while inspecting the vehicle, he noticed a fuel leak located near the engine. The contact called the local dealer and made them aware of the failure. The vehicle was not diagnosed or repaired. The VIN was associated with NHTSA Campaign Number: 21V496000 (Equipment). The manufacturer had not been informed of the failure. The failure mileage was 25,458.

NHTSA ODI 11433049

The contact owns a 2019 GMC Sierra 2500. The contact received notification of NHTSA Campaign Number: 21V496000 (Equipment) however, the part to do the recall repair was not available. The contact mentioned that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer was contacted and confirmed that the part was not available. The contact had not experienced a failure. The manufacturer was not made aware of the issue. VIN tool confirms parts not available.

NHTSA ODI 11430196