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What 334 owners told NHTSA about the 2019 Ford Fusion Hev

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (334)Crash / fire / injury (14)Engine (130)Electrical system (74)Transmission & drivetrain (64)Engine & cooling (50)Fuel system (19)Steering (10)Driver assistance (9)Speed control (8)Airbags (7)Brakes (7)

1 of 334 complaints match · Transmission & drivetrain · crash/fire/injury only · clear filters

Jun 12, 2022Transmission & drivetrainEngine1 injury

Car has been blowing excessive smoke from the exhaust only on start up after car has been parked for a few hours. Ford acknowledged new engine was needed however a week after my car had been waiting for the engine ford said it didn't need an engine. Started after the first oil change at about 9000 miles car stalled immediately after I left the dealership from getting an oil change.

NHTSA ODI 11468906

Working with the data? Download all 334 complaints as CSV · fetched from NHTSA July 19, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2019 Ford Fusion Hev verdict →