Mar 23, 2024SuspensionCrash
The front tie rod adjusting sleeve pulled apart from the tie rod end. The threads were stripped off so where you can just pull it off and on. It caused me to drive almost into a tree where I lost complete control of the truck. I did not hit any potholes or bumps that would have caused any damage. There is NO WAY that these two parts should have came apart. This is a severe safety hazard. The tow truck driver said he saw the SAME THING the day before on another Ford truck so clearly this is becoming an issue. I only have 90,000 miles on my truck so there isn't a lot of wear and tear on it either. I have photos of the parts after the incident and I've taken it to my repair shop to get it fixed. He also said that this should have never have happened and its very strange that it did. I had no prior warning of it happening - no shaking, thumping, rattling... nothing to tell me that there was an issue.
NHTSA ODI 11579017
Aug 4, 2023SteeringSuspensionWheelsCrash
Steering suspension has been failing over and over for months. Several severe incidents while driving 70+ mph down the road. Complete loss of control of the vehicle, uncontrollable death wobbles. One incident put me in a ditch, while the others were near collisions. First incident - was no longer able to drive above 30mph without sever death wobble. After “repairs”, recreated the issue at 75 mph and I’m unable to drive safely above 35 mph. Ford has confirmed many parts needing replacement but will not take ownership in replacing them. First incident -$5,300. Second incident - nearly $2500. There were no warning lamps, messages, or any notification of failure prior to incident. The entire front end of these vehicles need to be recalled. There is a class action lawsuit for a reason. I’m unable to sell my truck, or drive it do to costly RECURRING repairs. I’m fearful for my life in my Ford.
NHTSA ODI 11536566
Jun 15, 2022SteeringSuspensionCrash
We have been afflicted by the notorious Ford "death wobble" on our F-350XL multiple times. Twice, Haldeman Ford on Rt.33 claims to have "fixed" it only for it to happen yet again. The 3rd time it occurred, my field crew was on the PA Turnpike when the steering wheel began shaking so violently it caused the driver to lose control and hit a cement median. Somehow no one was hurt and no other motorists were involved but someone could've easily been hurt or killed due to this defect. We then towed it back to Haldeman Ford for yet another warranty "repair". The third time we were flat-out accused of lying and that we had caused the damage ourselves. After going back-and-forth on the phone Haldeman, they flat-out refused to honor any warranty and would not help us unless we paid for everything out of pocket so we decided to retrieve our truck and begin the process of filing complaints and working with our lawyer and insurance company to see how this can be resolved without us spending thousands of dollars that we shouldn't have to due to a poorly manufactured and defective product. I've searched the issue online and there are thousands of motorists experiencing the same issue with their Ford so there is absolutely no reason they should be accusing us and pretending like the issue doesn't exist. As you will see from the uploaded documents the first instance of the defect occurred after only ~12k miles and the 3rd instance at ~27.5k. Please help us hold Ford accountable before someone ends injured or dead.
NHTSA ODI 11469424
Jun 7, 2021SteeringSuspension1 injury
Multiple instances of the Death Wobble / Sustained Steering Wheel Oscillations while travelling in the Memphis, TN area. Have contacted the local Ford Service department and they plan to replace the Steering Link Damper. Suspect that this is only a short term band aide. Wife has history of Costochondritis, truck shook so violently it reinjured her during the last DW/SSWO event. Vehicle has less than 28,000 miles on it.
NHTSA ODI 11420009