What 462 owners told NHTSA about the 2019 Ford F-350 Crew

Steering suspension has been failing over and over for months. Several severe incidents while driving 70+ mph down the road. Complete loss of control of the vehicle, uncontrollable death wobbles. One incident put me in a ditch, while the others were near collisions. First incident - was no longer able to drive above 30mph without sever death wobble. After “repairs”, recreated the issue at 75 mph and I’m unable to drive safely above 35 mph. Ford has confirmed many parts needing replacement but will not take ownership in replacing them. First incident -$5,300. Second incident - nearly $2500. There were no warning lamps, messages, or any notification of failure prior to incident. The entire front end of these vehicles need to be recalled. There is a class action lawsuit for a reason. I’m unable to sell my truck, or drive it do to costly RECURRING repairs. I’m fearful for my life in my Ford.

NHTSA ODI 11536566

We have been afflicted by the notorious Ford "death wobble" on our F-350XL multiple times. Twice, Haldeman Ford on Rt.33 claims to have "fixed" it only for it to happen yet again. The 3rd time it occurred, my field crew was on the PA Turnpike when the steering wheel began shaking so violently it caused the driver to lose control and hit a cement median. Somehow no one was hurt and no other motorists were involved but someone could've easily been hurt or killed due to this defect. We then towed it back to Haldeman Ford for yet another warranty "repair". The third time we were flat-out accused of lying and that we had caused the damage ourselves. After going back-and-forth on the phone Haldeman, they flat-out refused to honor any warranty and would not help us unless we paid for everything out of pocket so we decided to retrieve our truck and begin the process of filing complaints and working with our lawyer and insurance company to see how this can be resolved without us spending thousands of dollars that we shouldn't have to due to a poorly manufactured and defective product. I've searched the issue online and there are thousands of motorists experiencing the same issue with their Ford so there is absolutely no reason they should be accusing us and pretending like the issue doesn't exist. As you will see from the uploaded documents the first instance of the defect occurred after only ~12k miles and the 3rd instance at ~27.5k. Please help us hold Ford accountable before someone ends injured or dead.

NHTSA ODI 11469424

While driving a 2019 Ford F-350 dually with approximately 18000 miles. When a hole or unevenness in the road is encountered, on now multiple occasions, the steering wheel will jerk violently side to side until the vehicle speed is reduced or stopped in order to stop the shaking. When the brake is applied quickly, as a natural reaction to the shaking, the shaking seems to intensify which perhaps due to being the driver can be felt in both the steering wheel and brake pedal. The vehicle is available for inspection. This vehicle weighs in excess of 7000 pound. The need to reduce speed in the presence of traffic and loss of steering control could cause a serious accident. As stated the issue has now occurred on multiple occasions. The vehicle has not yet been looked at by a service center or any other entity but will be asap. Today is Sunday. The vehicle produces no lights or warnings prior to, during or following an occurrence. The prompt for writing this complaint is; My wife was in the vehicle on the most recent occurrence and now wants to get rid of the vehicle. Which in my opinion would only pass th concern along to someone else. I have owned more than one of the Super Duty Trucks and have been aware of what is termed “Death Wobble” for years. This 2019 vehicle is way more violent in its shaking causing tenderness in my left wrist and started occurring at way less mileage than in past Ford Super Duty trucks. Hopefully at some point, before more people and property are damaged, corrections will be made. Thank you for your time.

NHTSA ODI 11465620

Multiple instances of the Death Wobble / Sustained Steering Wheel Oscillations while travelling in the Memphis, TN area. Have contacted the local Ford Service department and they plan to replace the Steering Link Damper. Suspect that this is only a short term band aide. Wife has history of Costochondritis, truck shook so violently it reinjured her during the last DW/SSWO event. Vehicle has less than 28,000 miles on it.

NHTSA ODI 11420009

TRUCK'S STEERING WHEEL BEGAN TO SHAKE VIOLENTLY AT APPROX 65 MPH PULLING A CAMPER. TRUCK WAS UNCONTROLLABLE! TRUCK CONTINUED TO 'DEATH WOBBLE' MULTIPLE TIMES. THIS APPEARS TO BE A COMMON ISSUE WITH FORD TRUCKS. IF YOU ARE NOT STRONG ENOUGH TO HOLD THE STEERING WHEEL YOU WOULD WRECK!

NHTSA ODI 11306369