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What 462 owners told NHTSA about the 2019 Ford F-350 Crew

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (462)Crash / fire / injury (15)Steering (266)Suspension (227)Wheels (40)Body & structure (23)Backup camera & sensors (20)Engine (17)Electrical system (16)Fuel system (14)Brakes (9)Transmission & drivetrain (9)

1 of 462 complaints match · Engine · crash/fire/injury only · clear filters

Jan 15, 2025EngineFuel systemFire1 injury

[XXX] my 2019 ford f350 extended cab 4x4 6.7 diesel engine caught fire while i was driving on [XXX] i was pulling a small gooseneck horse trailer with 2 live horses inside. I was traveling at 60mph. no modifications to the truck, everything stock. a car pulled along side me pointing to the front of the truck yelling your on fire. immediately got off on an exit ramp, the truck engine died and i lost all power . i tried to put it in park nothing happened. the truck and trailer started to roll backwards off an embankment. i got the emergency brake on. my wife and i exited the truck the whole front end was on fire 50 ft + flames . we got the horses out and away .according to parkhills mo. fire dept truck burned to the ground in less than 15 minutes. they stated it was a fuel fed fire. all the fire crew and responding police officers stated it was a common occurrence for that model ford to catch fire . this truck had 19,967 miles no modifications. no warnings ,no fuel smells .nothing to indicate any problems. truck went from running perfect to burned up in less than 15 minutes. total loss of the truck along with all my personal belongings. we were lucky ourselves and our horses escaped. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI 11636176

Working with the data? Download all 462 complaints as CSV · fetched from NHTSA July 21, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2019 Ford F-350 Crew verdict →