What 557 owners told NHTSA about the 2019 Ford Escape

The engine block and cylinder head assembly failed due to a manufacturing design flaw that causes engine coolant to intrude into the cylinder bores. This defect was officially reproduced, tested, and confirmed by factory-certified technicians at AutoNation Ford Katy in Katy, Texas. The vehicle is currently parked at my residence and is fully available for inspection upon request. Prior to the failure, the vehicle exhibited a glowing Check Engine Light on the dashboard, low coolant levels, and rough engine idling upon startup, which first appeared immediately prior to the formal dealership diagnosis at 81,085 miles. Coolant intrusion into the combustion chambers causes sudden engine misfires, severe overheating, and white smoke emission. This defect risks a sudden, unpredictable loss of motive power while driving at highway speeds, creating a severe, immediate collision hazard for myself and other motorists on the road.

NHTSA ODI 11749187

Rear drivers side door latch suddenly will not latch. No damage noted. Simply closed the door after leaving the house, then tried to close it 8 minutes later and it wont latch.

NHTSA ODI 11748803

Took my car into the dealership with a check engine light at 50k miles. The dealership told me that because it’s a poorly designed engine in the car I would need a full engine block replacement and quoted me $12k. The root cause of this problem is the known coolant intrusion issue referenced in Ford’s customer satisfaction program 21N12. I called ford customer service and the agent told me “bad luck, ford is offering no assistance to you.” To answer the questions specifically: The engine failed. It can’t be safe to drive a car anywhere that has an engine which can fail so suddenly. The problem has been confirmed by the dealer. The manufacturer has confirmed the problem. The only warning was a check engine light about 50 miles before the engine failed.

NHTSA ODI 11747618

Coolant intrusion complete engine failure

NHTSA ODI 11746613

The contact owns a 2019 Ford Escape. The contact stated that while driving at an undisclosed speed, the vehicle was unable to shift into a lower gear, and the vehicle unexpectedly went into LIMP Mode. The vehicle was taken to a dealer and was diagnosed with shifter bushing failure. The vehicle was not repaired. The manufacturer was notified of the issue. The contact associated the failure with NHTSA Campaign Number: 22V413000 (Power Train). The approximate failure mileage was 145,000.

NHTSA ODI 11746644

The contact owns a 2019 Ford Escape. The contact stated that while driving 25 MPH, there was smoke coming from the rear of the vehicle with the check engine warning light illuminated. The contact pulled over on the right side of the road, exited the vehicle, raised the hood, and became aware that the coolant in the coolant reservoir was low. An independent mechanic was contacted. The vehicle was taken to the independent mechanic and was diagnosed it with head gasket failure. The contact was informed that the head gasket needed to be replaced due to coolant leaking into the fuel system and into one of the cylinders. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that there was a recall on the VIN associated with the failure. The approximate failure mileage was 109,000.

NHTSA ODI 11746447

Engine failure. Smoke coming from tailpipe. 90,000 miles on car

NHTSA ODI 11746135

My car was overheating, come to find out there is a known problem with ford escapes where the coolant leaks into the cylinder. But because I’m 14,000 miles over my warranty ford will not fix it. I would’ve never bought this car had I known this issue was a possibility.

NHTSA ODI 11746215

The contact owns a 2019 Ford Escape. The contact stated that while operating the vehicle, the check engine warning light illuminated, and the vehicle failed to properly shift into gear. The vehicle was driven to the local mechanic who determined that coolant had leaked into the engine cylinders. The vehicle was later driven to the local dealer who confirmed the coolant leak into the cylinders and advised the contact that the engine long block needed to be replaced. The contact was also informed that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 122,000.

NHTSA ODI 11746239

My check engine came on my vehicle and had it checked out and I was informed that coolant is getting into the third cylinder and I was informed this is an ongoing issue with these escapes and Ford is aware of the flaw but never did a recall for it. This is a very costly expense and so crazy Ford has never done anything to repair or help customers with the costly expense but they will give their employees bonus checks is so crazy while us people are out here trying to figure out a $6-8 thousand dollar expense.

NHTSA ODI 11745843

Tire size 235/45R-19 95H Vehicle began shaking and vibrating at highway speed. Upon inspection both front tires had the outer and inner edge tread separating from the tire. Ford dealership advised all tires be replaced.

NHTSA ODI 11745000

Tire size 235/45R-19 95H Vehicle began to shake and vibrate. Upon inspection both the inner and outer tread had separated from the tire. Ford dealership recommended immediate replacement of tires.

NHTSA ODI 11745008

Within the first year of purchase, I was going to the Toronto Airport on the 401 and the vehicles' engine power quickly reduced to about 5mi/hr. I had to pull off the freeway in fear of being rear ended. I slowly made it to a gas station, the vehicle running at reduced power for about 15min. I turned the vehicle off and waited for About 30min. The car started up with full power when increasing the pressure on the gas peddle I took it to the dealer when I returned home. They found nothing. This happened again 3yrs later with the same outcome from a repair shop. I am told to use mid grade gas...although I fear another shutdown that could cause me to be part of an accident that could be detrimental to my health due to the quick loss of power and being rear ended. What is happening? How can you help?

NHTSA ODI 11744870

Engine failure Smoking engine Engine almost caught fire

NHTSA ODI 11744200

I received a check engine light, code P0303, misfire Cylinder 3. There is evidence my engine was overheating as the spark plug associated with cylinder 3 was melted and unable to be removed. I took my vehicle to Ford to diagnose the issue and was advised there was coolant intrusion into my engine. Upon researching the issue there is a trove of information relating to my vehicle and other Ford vehicles with 1.5L Ecoboost engine. My Vehicle is a 2019 Ford Escape Vin [XXX]. My vehicle fits all the specifications of Ford Customer Satisfaction program 21N12, which acknowledges coolant leaking into the engine and what symptoms a vehicle exbits when coolant leaked is present. From my understanding there is a risk of engine fire related to this issue. I can no longer safely drive the vehicle. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI 11744205

Dash board has been flashing images and turning black and white like something is malfunctioning the automatic stop start has been inconsistently working I have issues with the lights getting dimmer while I’m driving at night and sometimes I have to manually hold the brights forward for the lights to work there seems to be something distracting me in the control paneling of the vehicle making me nervous and tired sometimes distracting my eyes.

NHTSA ODI 11744278

This updates a prior complaint (NHTSA tracking XXX). The 2019 Escape 1.5L EcoBoost has the known coolant-intrusion engine defect (white exhaust smoke, overheating, misfires; codes P0300/P0301-P0304). Ford replaced the engine short block under program 21N12 on 3/6/2024 at 62,201 miles. The defect has recurred and the engine has now completely failed a second time. The dealer (Tuttle-Click Ford) confirmed excessive exhaust smoke and a loud rod knock; the vehicle is undrivable and likely needs another engine. While driving on the highway the engine began shutting down. The vehicle was shaking and making loud knocking noises, and we had to exit immediately at the next off-ramp; my children (ages [XXX] and [XXX]) were in the car. The vehicle is unsafe. Ford denied repurchase twice (cases XXX and XXX). I am reporting this safety defect for the record. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI 11743807

Driving on highway when we approached a traffic jam. Car started mis-firing (jerking) especially at low speed. Got off roadway as soon as it was safe to do so. Went to O'Reilly Auto Parts to get a diagnosis. Stated issue with coil in 2 so replaced and still having issue. Replaced 2 spark plug but did not fix the problem. Following day replaced all coils and spark plugs and still did not fix the problem. Brought it to the nearest Ford Dealer and was told there was coolant intrusion to the engine and it would have to be replaced. Two days later after engine arrived discovered transmission fluid leak into the main engine harness, another $1,600. Total cost is going to be $12,755.00. Car only has 50,000 miles on it and always did maintenance on time.

NHTSA ODI 11743235

I am reporting the failure of Ford Motor Company to perform a mandatory safety recall (Recall 22S43 / NHTSA ID 22V413) on my 2019 Ford Escape. This failure is compounded by evidence of falsified internal service records (OASIS reports) that misrepresent the vehicle's recall status as 'completed.' ​Furthermore, the failure to perform this specific recall directly prevented a necessary diagnostic inspection of the transmission linkage and adjacent engine compartment. Had this recall been performed, the technician would have identified the progressive corrosion and mechanical stress that subsequently destroyed the high-pressure fuel pump and the Transmission Control Module (TCM). ​The manufacturer meticulously recorded routine maintenance while ignoring a critical federal safety mandate. Their negligence directly caused a cascading mechanical failure, rendering my vehicle an unsafe, non-operational hazard. I am seeking a formal investigation into these falsified service records and the manufacturer's failure to remedy this safety hazard. I attempted to resolve this manner at the lowest levels, before taking this route. Unfortunately, to their detriment; Ford basically told me I was on my own. I have already alerted the Attorney General for the State of Tennessee, as well. The subsequent loss of the vehicle as a result of the abhorrent behavior of Ford Motor company has resulted in time lost with my kids and my mental health appointments with the Veterans Administration. I can not make it to my therapist or get my medication. I have the Carfax and Oasis reports as further evidence to back these claims.

NHTSA ODI 11742528

My 2019 Ford Escape overheated, had the vehicle towed. The repair shop said it was coolant intrusion into cylinder 3, first was to replace the head gasket, upon disassembly the mechanic notice gouges in cylinder head. Endurance would not cover the replacement of head gasket or cylinder head. car displayed overheated pull over safely. Not sure if this will be a reoccurring problem.the mechanic said I have the updated design of the engine block . took a month to get the repairs done

NHTSA ODI 11742432

Engine Overheat, white smoke from exhaust, and coolant leaking. Empty coolant reservoir.

NHTSA ODI 11741479

Transmission issues, Hard Shifting & Slipping

NHTSA ODI 11741224

My car currently has 66300 miles. And already requiring engine block repair that costs almost 8800 by Ford Tasca. July last year, Tasca Ford repaired spark plug issues and it didn’t even last a year. For that mileage, a car should not need dealing with an engine issue like this. There’s obviously a problem with the car to begin with. Its causing strain in my life financially and in general, knowing car is a necessity. I called Ford customer service and told me they couldn’t give me assistance with this.

NHTSA ODI 11741314

2019 Ford Escape with a documented history of powertrain failures. White smoke on cold start and engine stalling began around 48,000 miles; the dealer noted this engine is known for coolant intrusion. At about 62,000 miles the engine short block was replaced under Ford Field Service Action 21N12 / TSB 22-2322. Smoke, shaking, and stalling continued, and the engine intermittently cuts out when shifting into reverse and must be restarted. At about 87,000 miles the transmission failed and the full transmission assembly was replaced (work order Jan 2026, vehicle returned end of March 2026). The owner repeatedly told the Ford dealer the vehicle felt unsafe. On [XXX] the owner reported renewed exhaust smoke, an illuminated engine light, and a clicking sound at startup and asked to bring it in; instead of inspecting it, the dealer advised taking the vehicle straight to CarMax. About 9 days later, on [XXX], while driving in Los Angeles about 60 miles from home with young children aboard, the transmission would not stay in gear and the engine warning lights began blinking. The owner called the Ford dealership for guidance but no one could advise and the service desk would not answer. After consulting a mechanic, the family agreed it was unsafe to keep driving given the noises and pulled over in Anaheim, about 30 miles from home, at a mechanic shop to read the codes. A paid tow (~$600) was required. Loss of gear engagement and stalling in traffic with children aboard is a serious crash and stranding hazard. The scan returned codes P0012 and P0014 (camshaft timing, stored as permanent), P0300 (random/multiple misfire), and P0301, P0302, P0304 (cylinder misfires); the dash showed "Auto Start/Stop not ready - Stall Alert - Restart Engine." The defect has been reproduced and confirmed repeatedly by the Ford dealer, which performed the engine and transmission replacements. A repurchase request was denied. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI 11740983

Coolant intrusion on the cylinders due to a manufacturing issue with the Ford Ecoboost 1.5L engine manufactured between 2017-2019. This issue warrants a total engine replacement and the vehicle is currently at a Ford dealership. This can cause total engine failure while driving or even vehicle fires. This issue was acknowledged by Ford in TSB 19-2139 which was published in November of 2019. The symptoms we experienced were hard shuddering, white smoke from exhaust, check engine light, a "service engine now" message on the dashboard.

NHTSA ODI 11740871