What 557 owners told NHTSA about the 2019 Ford Escape Phev

Coolant intrusion into the engine potentially causing engine failure. A cracked cylinder head was allowing coolant to leak into one of the 4 cylinders.

NHTSA ODI 11708329

I went to get my spark plugs changed as maintenance on my vehicle. The plugs on both the second and third cylinder were very tight and breaking with residue all over the plugs. The shop I took my car to had to send it to another shop in order to get the plugs put back into the engine. Since then it sounds like a blown muffler whenever I start my car and I have a check engine light with a third cylinder misfire. I have also been having white smoke whenever I start my car with a cool engine. I tried seeing about getting the car fixed but mechanics don’t want to touch my car because they said it will not fix the issue because this is a manufacturer defect caused by coolant intrusion. Now I have to sell my car and. I am under because I still owe 6340.95 on my Loan. The most I can get for it is $3300 through Carvana. The car has less 96,092 miles.

NHTSA ODI 11707417

The engine recall was warrenteed up to 80,000 miles. l bought the vehicle with 75,000 miles. Sure enough l had the defective engine and it blew out at 113,000 miles. l ended up getting a personal loan as the engine was $10,000. I'm upset because Ford can set what ever mileage they want to establish a warranty expiration period. Hope you can help

NHTSA ODI 11707069

engine misfire, white smoke, loss of power while driving. Due to Coolant intrusion which could lead to dangerous situations, such as an unexpected stall in traffic or an engine compartment fire. Ford had offered a campaign thro' CSP 21N12 program but for a short time in 2022 which excluded many vehicles for people whose did have issues at that time.

NHTSA ODI 11706667

he freeway I notified future ford of concord and I was told I would receive a call back but as I recall I didn’t receive a call back. The car started acting as if nothing was wrong about a week or so later then two days ago December 13,2025 first my head lights went out and a message saying there’s a bulb outage or electrical issue appeared and also the hill assist unavailable warning light appeared , following the 911 calling assistance is unavailable as well, and I also noticed my radio is no longer producing sound so I believe the engine ( block , head gasket etc) component also electrical system, sync 3 system has also failed or malfunctioned. During the second occurrence I was driving as I was before which led to The safety of my children, my husband and myself put at risk being it was night time and I could no longer see the road the car acted as if it was turning off and slowing down.. yes there was warning lamps, messages or other symptoms of the problem during the failures, and they first appeared at the exact time of the failures . Also below are photos captured from the ford vehicle app alerting me about issues for the car

NHTSA ODI 11705433

I am reporting a safety-related engine defect on my 2019 Ford Escape (2.0L EcoBoost). On September 23, 2025, at 72,233 miles, the engine failed due to coolant leaking into the combustion chamber (cylinder #3). Ford’s own dealer confirmed coolant intrusion and referenced Ford TSB 22-2239. This issue is associated with known EcoBoost coolant-intrusion failures documented in multiple Ford bulletins and class-action suits. The engine failure required a complete long-block replacement costing $8,644.38. Ford denied assistance despite the failure occurring within the extended 7-year/84,000-mile coverage window under Customer Satisfaction Program 21N12. Coolant intrusion can cause sudden engine failure, stalling, loss of power, or inability to accelerate, creating a hazardous driving condition. I request NHTSA review this defect as part of the widespread EcoBoost coolant-intrusion problem. Owner: [XXX] , [XXX] . VIN: [XXX] . INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI 11704263

Ford has an issue where the coolant leaks into the cylinder blocks ruining the engine. Also, cause for low coolant which could catch the engine on fire.

NHTSA ODI 11701940

Car operated fine until it suddenly started running rough, then lost power/accelleration while driving down a busy state highway. Ford Dealership found what the service manager called "catastropic engine failure, caused by coolant instrusion." He showed us the whole process of coolant corruption of our Ford Escape's engine -- and the engineering flaw that caused the intrusion. Service manager explained that our 2019 Ford Escape model was "the Problem Child of Ford Motor Company." The loss put our daughter, alone, stranded on the side of a 55 mph 2-lane highway in a car with only 57,000 miles. It put other highway drivers at risk as well. We had no warning that something was wrong with the car. The check engine light came on AT the time of the incident. That is, when the car started feeling rough and wouldn't accellerate, the check engine light came on Car and mechanics who repaired it are all available upon request. Also please see attached repair invoice from Richardson Ford.

NHTSA ODI 11701328

COOLANT WATER INTRUSION INTO THE CYLINDER BLOCK. COOLANT INTRUSION DUE TO MANUFACTURE DEFAULT. LONG BLOCK NECESSARY TO COMPLETE REPAIR. REPAIR IS NOT UNDER WARRANTY. CHECK ENGINE LIGHT APPEARED. OBD WARNING CODE P303 SUGGESTED CYLINDER 3 MISFIRE. COOLANT LEVEL WAS NOTED TO BE LOW. VEHICLE WAS THEN TAKEN TO THE FORD DEALERSHIP PROMPLY. AFTER DEALER INSPECTION COOLANT WATER INTRUSION WAS FOUND. IF THIS PROBLEM WAS NOT DIAGNOSED EARLY IT COULD'VE CAUSED ENGINE FAILURE WHILE DRIVING.

NHTSA ODI 11698428

I have Engine coolant intrusion into the the cylinder heads. White smoke during start up and loss of engine coolant. Also is stuttering during start up with check engine lights..

NHTSA ODI 11697814

On returning from vacation, the check engine light came on. Pulled vehicle into auto parts store for a computer diagnosis's, computer said spark plug issue. Took the vehicle next day to my technician for diagnosis's and repair. The mechanic had difficulty removing the Number two(2) spark plug. After using light and scope to examine the interior of the number two(2) cylinder,traces of coolant was found inside to cylinder. The mechanic researched it online and said there was a problem with the 2000 teen model Ford Escapes with a crack in the engine block. I took the car three weeks later to the Ford dealership where the vehicle was purchased from because the SERVICE ENGINE LIGHT NOW came on. I was told there was nothing they could do and I was asked to leave. One of the other personnel that worked at the dealership overheard our conversation and stepped in and told his coworker that even though we were over on the recall mileage for this issue we were still inside of the seven year window for the recall. I was given the Ford Customer Service toll free number to report this issue, and was told not to tell anyone where or how I got that number and would you be so nice and leave and take the vehicle with you.

NHTSA ODI 11697216

2019 Ford Escape 1.5L EcoBoost. 74,000 miles. Check engine light came on out of nowhere. Had auto shop read the code and it was a misfire of cylinder 3 and needed ignition coil and spark plug replaced. A few days later the message "High Engine Temperature, Stop Safely" came on and the engine temperature shot up to High. Pulled over and let it cool down. Started driving it again and it shot back up to High again. Took the car to a mechanic who did a compression test and said that the coolant ran green which meant the coolant is infiltrating the cylinders. Per another mechanic this is a known problem with 2019 Ford Escapes that the engine is a open deck block that allows the cylinders to move and be unstable. Ford knows this problem but never put a recall out!

NHTSA ODI 11696341

Our BCM stopped working the first sign was both of our head lights randomly would not turn on. This was confirmed by two other mechanics and the ford service center had to replace the entire thing. The second part the fail was part of the engine. Something happened where we were told coolant was in our cylinder number 3 and they want to replace the entire engine with no symptoms other then low coolant levels because they stated it is a risk of fire.

NHTSA ODI 11692798

Took my 2019 Ford Escape in for oil change and tune up. Couple days after tune up check engine light came on (cylinder 3 misfire) and vehicle overheated. Got vehicle back to local repair shop and discovered coolant intrusion in cylinder 3. Overheating of engine left me stranded in traffic, as there was no shoulder, only a guard rail on side of the road. Could have easily been rear ended. Luckily about to minutes later, the police arrived behind me and waited with lights on until tow truck arrived. Engine code P0303. Ford has issued a TSB (22-2322), so they are aware of the problems with the 1.5L EcoBoost engine. My Escapehas all the symptoms listed on the TSB and build date is within the manufacture dates shown on the TSB

NHTSA ODI 11692546

My 2019 has the coolant intrusion in cylinder 2 issue. The dealership recommended a long block replacement and quoted me $10,850 to do this. It is a safety concern and I was advised not to drive it. The engine could seize if not repaired and put myself and others in danger. The extended warranty I had purchased expired a couple weeks before this happened. I understand there a many people experiencing the same issue and that there are some class action lawsuits regarding this as well. That may take years to resolve and in the end it won’t make us whole though. I’m submitting this to you today hoping this issue will be considered for a recall. Thank you for any help with this matter and could I trouble you to please advise me as to what if anything I can do regarding this matter? Kind Regards, Nancy York

NHTSA ODI 11690864

The vehicle all of a sudden started saying there was a misfire on cylinder 1. So the ca was taken in for a tune up. Coil packs and spark plugs were changed. The vehicle was then losing coolant with no sign of a coolant leak externally. The coolant began leaking into the engine through a weakened gasket caused by the misfire. That should not of happened. The car had been marked as having various repairs prior to purchase at ford dealerships on such parts.

NHTSA ODI 11689843

The engine failed at 51,000 miles due to coolant intrusion. The check engine light came on and a code scan revealed a cylinder 3 misfire. The dealership ran diagnostics and the pressure test, which determined the engine failed.

NHTSA ODI 11687790

My Escape has about 73,000 miles on it and the check engine light went off last week when I started the car. The car itself was shaking in a very strange way. I brought it to a repair shop and they said there was coolant leaking into one of the cylinders. This was going to require a full engine replacement at the cost of about $9,000. They reached out to Ford and there was a pre-existing set of instructions on how to deal with this issue, so it was clear this is known to Ford on this model of car. If it was my vehicle only, I'd say I'd cut my losses and just get a new car, but I've read dozens of stories online about this issue and saw a temporary recall from back in 2022 for this exact problem. There are also many class action lawsuits active that name my make and model and the same coolant issues. I am attempting to escalate this with Ford as the technician said I maybe have two weeks before the engine fails altogether, which is obviously a huge danger to me and my family. Hoping Ford can be forced to do the right thing and issue a recall. I am in a tough spot where my family has a single car and either need to pay the large repair bill or pay-off an equivalent sized loan in order to trade in this car (with these known issues) for a new vehicle in the next few days.

NHTSA ODI 11687990

The engine continually misfires, forcing me to continually get it fixed. Now, with only 68,000 miles I have to replace the head gasket ($4000), which my mechanic states is an extremely common problem with this make, model, and year. I also continually get notices to my Ford app about “fault detected—service engine soon” (for the misfire) and “a power train or AWD fault has been detected”.

NHTSA ODI 11687440

The coolent leaks into the engine causing engine failure. From research this is a common problem with the ecoboost turbo. Poor design, its like having a lawnmower engine and making it turbo. It needs to be recalled. I can provide estimates from Temecula Ford Dealership.

NHTSA ODI 11686806

Vehicle: 2019 Ford Escape, VIN: [XXX] Issue: Coolant intrusion into engine cylinders, consistent with TSB 19-2346. Symptoms include coolant loss, white smoke, misfires, and rough idle. Safety Concern: Potential for engine failure or fire risk due to overheating. Manufacturer Response: No recall issued; seeking investigation and formal recall consideration. Related Litigation: [XXX] v. Ford Motor Company, U.S. District Court, Eastern District of California. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI 11686728

The flex plate is cracked. Possible missing dowels.

NHTSA ODI 11686328

According to my local ford dealership, the rattling/clicking sound in my engine is due to a faulty water pump which is apparently a known problem for a 2019 ford escape. I did not even have a check engine light appear and just happened to have my vehicle there for a different reason. This is an extensive and costly fix that should not be an issue with a 6 year old vehicle with 77k miles. With this being a common/known fault for EcoSport engines, it affects the safety of my engine and all passengers and other drivers.

NHTSA ODI 11685375

My 2019 Ford Escape 2.0 Titanium has a KNOWN coolant intrusion issue where it is leaking into the engine. This began as my car shook on startup, then the check engine light would come on. Drove it a little ways, check engine turned off. Took my car into the repair shop and they looked up the stored code and it was P0301 cylinder #1 misfire detected and P0316 misfire detected on start up first 1,000 revolutions. Car seemed ok, so took it back. Happened again, 2x, check engine light on, off, then on again when I brought it back in. Same codes again. Mechanic said coolant low, removed cylinder #1 spark plug and sent camera into cylinder, found coolant leaking into cylinder. They said I need an entirely new engine, as this has been occurring a LOT with these EcoBoost vehicles. Ford had an open recall but only acknowledged a small amount of vehicles, mine not one of them, and there is currently a lawsuit against Ford because this has been happening to so many people. We are getting nowhere with Ford, they won't acknowledge the issue on the EcoBoost and now we have to come up with nearly $10k to replace an entire engine when the car isn't even worth $8k. PLEASE LOOK INTO THIS! Some people are having this issue at 50K Miles!!! This is not ok!!

NHTSA ODI 11683883

The contact owns a 2019 Ford Escape. The contact stated while driving 45 MPH, the vehicle stalled. The contact was able to pull over to the side of the road. The check engine warning light was illuminated, and the contact received a power train malfunction notification through the Mobile App. The vehicle was able to restart but failed to respond while depressing the accelerator pedal. The vehicle was towed to the dealer, where it was diagnosed with transmission failure. The dealer determined that the transmission needed to be replaced. The vehicle was repaired. Additionally, the contact stated that the vehicle was difficult to start but was started after several attempts. The vehicle was taken to Loganville Ford (3460 US-78, Loganville, GA 30052); where it was diagnosed and determined that the cam seals, the crankshaft sensor and harness, and the timing components needed to be replaced. The vehicle was not repaired. The contact stated that the engine was previously replaced in 2021, and the fuel pump was replaced in 2023 due to the stalling failure. The manufacturer was notified of the failure and a case was filed. The manufacturer referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 98,117.

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