What 138 owners told NHTSA about the 2019 Dodge Durango

Headrest Explosion in my driveway parked. Its confirmed by my dealer and its in their possession while I have a rental. No accident had occurred and dealer inspected and no accident had been detected. No indication that this would have happened previously. Im in fear of my safety and have 2 special needs children that rides in my vehicle regularly. The dealership is wanting for me the client to pay $1500 and refuse to comply with "good faith". My agent stated they would try to do on "goodfaith" but days later stated I have to pay regardless of the company malfunction. This could've happened while driving with me or my children. Im just glad that it happened while parked. It was stated to me if this doesnt get done or rather replaced this can be a safety issue. Please if you may share my formal complaint with Dodge or whomever. I have filed a formal complaint as well with Dodge and it has been escalated to case management with a case #.

NHTSA ODI 11744213

The car has no accidents but the air bag light and start/stop unavailable light turned on

NHTSA ODI 11589120

I had a car accident on 1/29/24 .Regarding to my car damages . Airbags did not deploy during the accident.I believe my speed was 29-35 mph typically airbags deploy when the crash is the equivalent of an impact into a rigid wall at 10-12 mph.is anything we can do here please? Wasn’t my fault another car moved on the red light during intersection and mine was green and hit my car . I went to ER & i did a MRI and my doctor said I have serious issues with my back & neck now & I’ll need several surgeries , Thanks and have a great day!

NHTSA ODI 11571930

I'm getting a Airbag light coming on say system malfunction.

NHTSA ODI 11470872

The contact owned a 2019 Dodge Durango. The contact stated that while the driver was traveling at an undetermined speed a crash occurred. During the crash, the vehicle sustained severe front-end damage and was destroyed but the airbags did not deploy. No further information was available. A police report was taken at the scene and the vehicle was towed away. No injuries were reported. The local dealer was contacted regarding the failure. The manufacturer was not yet contacted. The failure mileage was 13,000.

NHTSA ODI 11453570

PURCHASED THE CAR BRAND NEW HAD 500 MILES ON WHEN IT WAS INVOLVED IN PASSENGER FRONT COLLISION AND THE AIRBAGS NEVER DEPLOYED.HE CAR WAS TRAVELING AROUND 40 MPH WHEN A VEHICLE PULLED OUT IN FRONT OF IT CAUSING A TOTAL LOSS . WE CONTACTED DODGE AND THEY SENT A INSPECTOR OUT TO RECOVER THE 'BLACK BOX' WE WERE NEVER CONTACTED WITH WHAT THE FINDINGS WERE OR THE REASON THE AIR BAGS NEVER DEPLOYED.

NHTSA ODI 11282340