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What 28 owners told NHTSA about the 2019 Chevrolet Impala

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (28)Crash / fire / injury (5)Electrical system (9)Airbags (5)Transmission & drivetrain (5)Brakes (3)Steering (3)Suspension (3)Engine (2)Fuel system (2)Lane Departure (2)Lights (1)

1 of 28 complaints match · Engine · crash/fire/injury only · clear filters

Jan 30, 2020EngineFire

THE CAR WAS 2 MONTHS OLD WITH 2800 MILES AND IT BEGAN SMOKING AFTER DRIVING 20 MINUTES ON THE HIGHWAY,WHEN AN ODOR BEGAN, STABILITRAC LIGHT CAME ON, POWER-STEERING FAILURE LIGHT CAME ON AND STEERING BECAME DIFFICULT, AND ENGINE BURST INTO FLAMES AND CONTINUED TO BURN AND MELT

NHTSA ODI 11306201

Working with the data? Download all 28 complaints as CSV · fetched from NHTSA July 19, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2019 Chevrolet Impala verdict →