Home · 2019 BMW X7 · Complaints
These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.
5 of 43 complaints match · Seats · clear filters
My 2019 BMW X7 has developed a recurring headrest defect with the 3rd row passenger side seat that has proven impossible for your authorized dealership to repair. This defect substantially impacts the vehicle's use, safety, and value. Despite multiple repair attempts and at least spanning 5-6 months now in the last year, the issue remains completely unresolved.
NHTSA ODI 11697789
On October 18, 2024 I got a check engine light after starting my vehicle when leaving the grocery store. I stopped at a mechanic shop near by and was told the code they pulled stated that there was an “Air Flap Control Malfunction.” I’ experienced this same issue a year earlier on December 15, 2024 when I got an engine warning light that stayed on and it gave this same error message. Before I could take the vehicle to the dealership it went out and did not come back on until October 18th. I currently have my vehicle at the dealership to be diagnosed by them, but the light was not on when I took the vehicle to them.
NHTSA ODI 11621235
Left seat backrest in third row of seats is not in the end position necessary. This is the error message that is consistently displayed in my vehicle and upon reading the 2022 recall this is dangerous however, my bmw was omitted from the recall!
NHTSA ODI 11594826
BACKREST LOCK, RIGHT SEAT BACKREST IN THIRD ROW OF SEATS IS NOT IN END POSITION. REMOVE ANY OBSTRUCTING OBJECTS IF NECESSARY. READJUST SEAT SETTING. ( ERROR MESSAGE)
NHTSA ODI 11475842
CAR WAS PURCHSED ON MARCH 30TH 2019. THE SEATING OF THE CAR WAS MULFUCTIONING EVEN BEFORE THE DELIVERY OF THE CAR. AFTER THREE HOURS OF WORKING ON THE SEATING, THEY FINALLY DECIDED AND CLAIM THE SEATS ARE OKAY, THIS IS THE FIRST FIX. TWO DAYS LATER, THE BATTERY LIGHT STILL KEPT ON AND WE TOOK THE CAR TO CHECK, WHILE CHECKING THE CAR, WE DISCOVED THAT THE BACK SEATS ARE STILL NOT WORKING, SO WE HAD THE CAR THERE FOR 2WEEKS FOR THEM TO FIX THE SEAT. APRIL 13TH, WE WERE TOLD THAT THEY HAVE FIXED THE SEATS SO WE WENT IN TO GET THE CAR, NOW THIS TIME THE BACK SEATS ARE WORKING BUT THE FRONT SEATS ARE NOT WORKING AND THEY HAD TO TAKE THE CAR AGAIN TO GET FIXED. THIS IS THE THIRD TIME. NOW, WE HAVE LOST ALL FAITH IN THIS CAR AND SIMPLY WANTS TO EXCHANGE OR RETURN THIS CAR BUT THEY ARE CLAIMING THAT THE COMPUTER ISSUE IS NOT AN ISSUE FOR THE CAR AND REFUSE TO EXCHANGE OR RETURN. THE SEATS OF THE CAR DID NOT WORK REGARDLESS OF THE POSTION OR MOTION OF THE CAR.
NHTSA ODI 11197055
Working with the data? Download all 43 complaints as CSV · fetched from NHTSA July 11, 2026