Home · 2019 BMW 5 Series Hybrid Sedan Phev · Complaints

What 37 owners told NHTSA about the 2019 BMW 5 Series Hybrid Sedan Phev

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (37)Crash / fire / injury (9)Electrical system (11)Engine (8)Speed control (6)Brakes (5)Transmission & drivetrain (5)Driver assistance (4)Fuel system (4)Airbags (3)Seat belts (2)Visibility & wipers (2)

2 of 37 complaints match · Visibility & wipers · clear filters

Dec 27, 2024Visibility & wipers

The contact owns a 2019 BMW 540i Sedan. The contact stated while driving at 45 MPH, the peripheral rear-view mirror detached and collided with the passenger's window. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 23,000.

NHTSA ODI 11632656

Feb 7, 2024Visibility & wipers

o Rear view camera o When in reverse, camera image on infotainment display goes black hindering rearward visibility. This only happens occasionally. o Vehicle has been into Sewell BMW of Grapevine, TX multiple times for this issue. They have done a software update and replaced the camera. Problem continues to persist. They will no longer look at the issue without me paying a $265 diagnostic fee since the car is now out of warranty. o The problem has been present since I purchased the vehicle new in Nov 2019.

NHTSA ODI 11570467

Working with the data? Download all 37 complaints as CSV · fetched from NHTSA July 19, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2019 BMW 5 Series Hybrid Sedan Phev verdict →